Ilustre Municipalidad de La Serena

Name

Ilustre Municipalidad de La Serena

Legal name

Ilustre Municipalidad de La Serena

Website

https://laserena.cl

Company type

Public

Operating status

Operating

Headcount range

501–1,000 employees

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive and Legislative Offices, Combined (92114), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615), Administration of Economic Programs (9261)

SIC

Services-Facilities Support Management Services (8744), Sanitary Services (4950)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Economic Development & Business Licensing (Local) (BPAIACAN), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD)

Keywords

• Municipal government services
• Local public administration
• Civic permit processing
• Municipal fee collection
• Urban planning services

Headquarters

HQ city

La Serena

HQ country

Chile

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Municipal Taxes and Fees: Revenue from municipal tax collection including commercial patents (business licenses), derechos de aseo (garbage/waste collection fees), circulation permits (vehicle permits), and other municipal service fees.

Pricing tiers

Distribution channels4 records

Core offering

Ilustre Municipalidad de La Serena delivers local government administration services for the commune of La Serena, including vehicle circulation permits, commercial business licensing (patentes comerciales), waste collection fees (derechos de aseo), urban planning and construction permits (DOM Digital), traffic fine processing, municipal transparency access, and 24/7 emergency response coordination. It operates as the official government interface mandated by Chilean law to serve the city's residents and businesses.

Differentiator

Problem solved

Functional benefit

Products and services

• Portal de Transparencia Municipal transparency portal providing access to public information and official documents as required by Chilean transparency law, for citizens seeking government accountability and information access.
• Transparencia Activa Proactive transparency platform publishing municipal operational data, budgets, and administrative information for public access by citizens and oversight bodies.
• Plataforma Ley del Lobby Official lobby regulation platform for managing and disclosing meetings and communications with public officials as required by Chile's lobby law, for citizens and lobbying entities.
• WhatsApp IA - Consultas AI-powered WhatsApp chatbot for automated citizen inquiry handling, providing text-based responses to municipal information requests from La Serena residents.
• Pago Permiso de Circulación Online payment service for vehicle circulation permits (permiso de circulación) for vehicle owners in La Serena, processed annually through integrated e-commerce platform.
• Pago Patentes Comerciales Online payment platform for commercial business licenses (patentes comerciales) for businesses operating within La Serena's jurisdiction, processed annually.
• Pago Derechos de Aseo Online payment service for sanitation and waste collection fees (derechos de aseo) for La Serena residents and property owners, supporting municipal waste management funding.
• DOM Digital Digital platform for municipal permits and urban development approvals (Dirección de Obras Municipales), providing online document management and construction permit processing for property developers, architects, and residents.
• Pago Infracciones Primer Juzgado

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Partnerships

Two partnerships are on record, tiered core.

• Portal de Transparencia (Chile)coreOthersMandatory government transparency portal for public information access, regulated under Chile's Ley de Transparencia. The municipality participates as a regulated entity in the national transparency directory.
• Plataforma Ley del LobbycoreOthersOfficial government platform for lobby activity transparency under Chile's Ley de Lobby. Institutional code MU126 for compliance with lobbyist interaction disclosures.

Others

• DOM Digital: Digital urban planning and permit management platform used by La Serena and other Chilean municipalities. Adjacent ecosystem participant that powers DOM Digital services across multiple municipal clients, including the subject.
• E-Com.cl: Third-party payment processing platform used by La Serena and many other Chilean municipalities for online municipal fee collection. Not a peer in governance but a key ecosystem enabler, with comparable municipalities sharing the same service provider.

Direct peers

• Municipalidad de Coquimbo: Direct neighbor municipality in the Coquimbo Region sharing the same urban corridor with La Serena. Provides identical municipal services under same regulatory framework, with potentially overlapping citizen base in the conurbation.
• Municipalidad de Providencia: Santiago-area municipality known for high digital service adoption and similar fee-based revenue streams (commercial patents, circulation permits). Comparable as a digitally mature Chilean municipal government serving urban residents.
• Municipalidad de Concepción: Major regional municipality in southern Chile with comparable administrative structure and service portfolio. Provides same categories of municipal services under identical national transparency and lobby law regulations.
• Municipalidad de Viña del Mar: Neighboring municipality in the Valparaíso Region with similar size and coastal-city profile. Provides equivalent municipal services, digital payments, and transparency platforms under the same national regulatory framework.
• Municipalidad de Valparaíso: Port city municipal government providing analogous municipal services including commercial patents, circulation permits, urban planning, and digital citizen engagement. Closely comparable in governance structure, service portfolio, and Chilean regulatory framework.
• Municipalidad de Las Condes: High-income Santiago municipality recognized as a digital government leader in Chile. Comparable in offering advanced online municipal services, transparency platforms, and citizen engagement tools; useful as a benchmark for service modernization.
• Municipalidad de Antofagasta: Large northern Chilean municipality with comparable scale and service delivery model. Operates analogous commercial patent, circulation permit, and urban planning services in the same national regulatory environment.
• Municipalidad de Santiago: Capital city municipality of Chile, providing the same core services (permits, commercial patents, vehicle circulation, transparency, urban planning) to a larger population. Directly comparable as a Chilean municipal government entity with analogous digital service offerings.

Market position

Customer concentration

• Xx.com/munilaserena
• Facebookfacebook.com/Munilaserena
• LinkedInlinkedin.com/company/ilustre-municipalidad-de-la-serena

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ilustre Municipalidad de La Serena