West Lothian Health & Social Care Partnership

What West Lothian Health & Social Care Partnership does

West Lothian Health & Social Care Partnership (WLHSCP) is a publicly funded integrated health and social care body serving residents of West Lothian, Scotland. It was established under the Public Bodies (Joint Working) (Scotland) Act 2014 as a joint partnership between West Lothian Council and NHS Lothian, operating under a pooled budget model governed by an Integration Joint Board. The organisation delivers statutory services across three primary segments: adults and older people (social work, occupational therapy, district nursing, community rehabilitation), children and young people (fostering, adoption, kinship care, short breaks), and unpaid carers (Adult Carer Support Plans, Young Carer Statements, respite). Service access is eligibility-based, with means-tested financial contributions determined through the Care and Support Charges Policy.

The platform architecture centers on a digital portal (westlothianhscp.org.uk) augmented by face-to-face community delivery. Core digital products include an Adult Social Work self-assessment and referral tool, the Independent Living Technology and Support Hub (curating assistive devices across safety, falls prevention, medication management, social isolation, and home monitoring), a Self Directed Support programme with direct payments, a dedicated Fostering and Adoption West Lothian portal, Books on Prescription, and a community resource directory cataloguing 120+ partner organisations. Community Connections provides multi-agency drop-in support at four physical locations (Strathbrock, Fauldhouse, Mosswood, Blackburn), co-locating Access-2-Employment, Social Security Scotland, and Welfare Rights staff with HSCP personnel. The website is delivered through GOSS CMS with ReciteMe accessibility tooling deployed site-wide for WCAG 2.2 compliance.

The business model is non-commercial public sector funding. WLHSCP does not sell services directly to residents; instead, it is funded through a pooled budget from West Lothian Council and NHS Lothian, with residents potentially contributing to care costs based on financial assessment. The go-to-market model is bilateral: residents can self-refer through online forms or be referred by professionals (GPs, hospitals, social workers), with assessment determining eligibility for paid services. There is no commercial pricing model, no investor funding, and no headcount growth, M&A, or geographic expansion beyond the West Lothian council boundary.

Name

West Lothian Health & Social Care Partnership

Legal name

West Lothian Health and Social Care Partnership

Website

https://westlothianhscp.org.uk

Company type

Public

Operating status

Operating

Headcount range

11–50 employees

Short description

West Lothian Health & Social Care Partnership is a publicly funded integrated body, jointly operated by West Lothian Council and NHS Lothian under the Public Bodies (Joint Working) (Scotland) Act 2014, delivering statutory health and social care services to West Lothian residents across adults, children, and carers segments.

Ownership category

akta.pro rank

Product category

Integrated Health and Social Care Services

NAICS

Other Individual and Family Services (62419), Home Health Care Services (621610), Social Assistance (624)

SIC

Services-Health Services (8000), Services-Social Services (8300), Services-Home Health Care Services (8082)

akta.pro primary industry

Home & Community-Based Services (HCBS) Coordination & Case Management (HSABAIAM)

akta.pro secondary industries

Personal Care / Non-Medical Home Care (Private Duty) (HLAFAEAB), Companion Care & Social Support (non-clinical) (HLADAGAB), Hospital-Based/Home Health System-Affiliated Skilled Home Health (HLADAFAB)

Keywords

• Integrated health services
• Social care support
• Community health partnership
• Adult social work
• Carer support services

Headquarters

HQ city

Livingston

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Others

Revenue model

1. Public Sector Funding: Funded through West Lothian Council and NHS Lothian as an integrated Health and Social Care Partnership. Services are provided to residents with eligibility-based access to paid services determined through assessment. Residents may contribute towards care costs based on financial assessment.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

West Lothian Health and Social Care Partnership delivers integrated health and social care services to residents of West Lothian through a joint partnership between West Lothian Council and NHS Lothian. Core services include Adult Social Work, Occupational Therapy, District Nursing, Self Directed Support, Adult Carer Support Plans and Young Carer Statements, Fostering and Adoption, Community Connections drop-in support, and technology-enabled care via the Independent Living Technology and Support Hub.

Product overview

West Lothian Health and Social Care Partnership operates as a unified service platform bringing together West Lothian Council and NHS Lothian to deliver health and social care services. The core offering consists of a comprehensive website portal providing access to multiple interconnected services including the main service directory, the Independent Living Technology and Support Hub for assistive technology, the Adult Social Work Referral Form for care assessments, Self Directed Support for personalised care budgets, and Community Connections for face-to-face support. Additional services include Adult Carer Support Plans, a dedicated Fostering and Adoption portal, a careers recruitment platform, and Books on Prescription for health information. All services are delivered through a shared digital infrastructure with accessibility support and are linked to local authority and NHS systems.

Differentiator

Problem solved

Functional benefit

Brands

• Independent Living, Technology and Support Hub: A hub providing information and resources about devices, technology, and supports to help individuals stay at home and maintain independence.
• Community Connections
• Fostering and Adoption West Lothian

Products and services

• West Lothian Health and Social Care Partnership Website (Service Directory and Online Portal) Central online portal for West Lothian residents providing information about services, self-assessment tools, online referral forms, and the community resource directory covering Adults, Children and Young People, Carers, Independent Living, Fostering/Adoption, and Community Connections.
• Independent Living, Technology and Support Hub An online resource hub showcasing technology-enabled care solutions for residents, covering safety at home, falls prevention/monitoring, medication management, social isolation prevention, at home monitoring, and self-management tools. Designed for West Lothian residents wanting to stay at home and maintain independence.
• Adult Social Work Referral and Self-Assessment Service An online self-assessment tool enabling adults in West Lothian to evaluate their care needs across personal care, community access, and household management, with the option to request further Social Work or Occupational Therapy assessments.
• Community Connections Drop-in Service Face-to-face and online drop-in service for West Lothian residents with long-term health conditions, providing access to Access-2-Employment, Health and Social Care, Occupational Therapists, Social Security Scotland, and Welfare Rights staff at community hubs including Strathbrock Partnership, Fauldhouse Hub, Mosswood Community Centre, and Blackburn Partnership Centre.
• Self Directed Support Programme Self Directed Support offering West Lothian residents choice and control over their social care, including direct payments, guides for adults, carers and children, and access to the community resource directory of more than 120 local service providers.
• Adult Carer Support Plan and Young Carer Statement Formal assessment services for unpaid carers delivered under the Carers (Scotland) Act 2016, evaluating carer needs and outcomes, and determining eligibility for support including technology aids, short breaks, and welfare advice. Delivered in partnership with Carers of West Lothian.
• Fostering and Adoption West Lothian Service Dedicated service for fostering, adoption, short breaks, and kinship care in West Lothian, providing information on types of care, training, fees, and application processes, with a dedicated portal at fosteringandadoption.westlothian.gov.uk.
• Care Careers Portal (Work for Us) Recruitment portal for health and social care positions within West Lothian Council and NHS Lothian, offering information on training, qualifications, and flexible working arrangements, accessed via myjobscotland.gov.uk.
• Books on Prescription Library-based programme offering professionally recommended self-help books across mental health, long-term conditions, and children's services categories, available for borrowing at West Lothian libraries.

Named customers6 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and supporting.

• West Lothian CouncilcoreStrategic or Co-development PartnerJoint partnership with West Lothian Council providing social work services, care assessments, and financial contributions processing. The HSCP brings together council and NHS services for integrated care delivery.
• NHS LothiancoreStrategic or Co-development PartnerJoint partnership with NHS Lothian providing district nursing, community rehabilitation, and health services integration. NHS Lothian staff work alongside council social work staff in the integrated service.
• Carers of West LothiancoreStrategic or Co-development PartnerVoluntary organisation partnership providing advice and guidance to unpaid carers. They help carers prepare for Adult Carer Support Plans and provide a wide range of services for carers and disabled people in West Lothian. Located at Sycamore House, Quarrywood Court, Livingston.
• Lothian Centre for Inclusive LivingcoreStrategic or Co-development PartnerProvides Independent Living Service advice particularly for those in receipt of direct payments regarding self-directed support. Located at 57 Albion Road, Edinburgh EH7 5QY.
• Access-2-EmploymentsupportingStrategic or Co-development PartnerPartner in Community Connections multi-agency hub providing employability advice and employment support services to residents with long-term health conditions.
• Social Security ScotlandsupportingStrategic or Co-development PartnerPartner in Community Connections providing information about benefits and financial support available to West Lothian residents through Scotland's social security system.
• Welfare RightssupportingStrategic or Co-development PartnerPartner in Community Connections providing advice on welfare benefits, financial support, and cost of living assistance available to residents.
• West Lothian Self Directed Support (SDS) ForumsupportingStrategic or Co-development PartnerCommunity peer support group for anyone in West Lothian interested in Self Directed Support. Provides monthly online meetings, twice-yearly events, and online community for sharing experiences and information.
• ReciteMesupportingTechnology or IntegrationAccessibility software provider enabling website users to have text read aloud, download as MP3, change font sizes/colours, customise background colour, and translate into 100+ languages.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Home Instead UK: Home Instead is one of the UK's largest national networks of home care providers, delivering personal care and companionship services to older adults — a directly adjacent operating space to West Lothian HSCP's in-home non-medical care, and a common subcontracted provider in many HSCP areas.

Direct peers

• Aberdeenshire Health and Social Care Partnership: Aberdeenshire HSCP integrates Aberdeenshire Council and NHS Grampian, providing adult and children's social work, community nursing, carers support and self-directed support under the same statutory framework as West Lothian.
• Edinburgh Health and Social Care Partnership: Direct peer — Edinburgh HSCP is a statutory integration joint board under the same 2014 Act, integrating Edinburgh Council and NHS Lothian adult social care, primary care, and community health services for Edinburgh residents. Structurally and operationally identical to West Lothian HSCP.
• South Lanarkshire Health and Social Care Partnership: Integration joint board combining South Lanarkshire Council and NHS Lanarkshire. Offers directly analogous adult social care, children and family services, OT, and community health delivery for its residents.
• Renfrewshire Health and Social Care Partnership: Renfrewshire HSCP integrates Renfrewshire Council and NHS Greater Glasgow & Clyde, delivering the same combination of personal care, OT, district nursing, and community resources under the Public Bodies (Joint Working) (Scotland) Act 2014.
• North Lanarkshire Health and Social Care Partnership: Integration joint board covering a comparable-scale council area, combining North Lanarkshire Council and NHS Lanarkshire. Delivers the same suite of adult, children, carer, and community health services.
• Glasgow City Health and Social Care Partnership: Largest Scottish HSCP, integrating Glasgow City Council and NHS Greater Glasgow & Clyde. Operates the same statutory partnership model delivering social work, district nursing, OT, home care, and community resources to its local population.
• Highland Health and Social Care Partnership: Highland HSCP is a statutory partnership between Highland Council and NHS Highland delivering integrated health and social care across a large, predominantly rural area. Closely comparable in scope of services despite geographic differences.
• Fife Health and Social Care Partnership: Fife HSCP integrates Fife Council and NHS Fife under the same legislation, providing adult social care, community health, OT, district nursing, and carer support with comparable digital self-service and self-directed support offerings.

Emerging players

• Lothian Centre for Inclusive Living: Lothian Centre for Inclusive Living is a disability-led nonprofit that delivers independent living and self-directed support advice across the Lothian region — overlapping significantly with West Lothian HSCP's Self Directed Support programme and direct payments service users.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/lovewestlothian
• YouTubeyoutube.com/user/westlothianvideos
• Facebookfacebook.com/westlothiancouncil

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about West Lothian Health & Social Care Partnership