Volunteering Victoria
Volunteering Victoria is the state peak body for volunteering in Victoria, Australia. It supports volunteer-involving organisations and individual volunteers through advocacy, training, the National Standards framework, and the federally funded Volunteer Management Activity program delivered via eight regional consortiums.
- Company typePrivate
- Founded-
- HeadquartersNorth Melbourne, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Volunteering Victoria does
Volunteering Victoria Inc. is the designated state peak body for volunteering in Victoria, Australia, operating as an independent non-profit headquartered in Melbourne CBD (Level 7, 443 Little Collins St) with 11-50 employees. The organisation's primary function is to advocate for, develop, and promote the volunteering sector across the state, serving volunteer-involving organisations (not-for-profits, community groups, sporting clubs) and individual volunteers. It holds formal endorsement as the sole provider of training on the National Standards for Volunteer Involvement and coordinates the federally funded Volunteer Management Activity (VMA) 2022-2026 program — a $8.128m Department of Social Services grant delivered through eight regional consortium leads covering every Victorian local government area, plus a parallel network of 25+ Volunteer Support Services.
The organisation's core "products" are frameworks, tools, and resources rather than a unified SaaS platform. Key proprietary assets include the eight-standard National Standards for Volunteer Involvement (refreshed 2024), the four-stage Volunteer Involvement Cycle (Prepare, Recruit, Support, Evaluate), the VolPoll free engagement assessment tool, the Volunteer Replacement Cost Calculator, and — launched in 2025 — the Volunteering Gateway, a curated portal of volunteer management tools. Supporting infrastructure includes a multilingual resource library (guides translated into Arabic, Chinese Simplified/Traditional, Dari, Karen, Nepali, Punjabi, Vietnamese, Spanish), sport-specific volunteer resources built with Vicsport and Regional Sport Victoria, and inclusive volunteering resources targeting priority cohorts (people with disability, First Nations peoples, newly arrived migrants, vulnerable women, young people, unemployed people). Distribution is delivered through direct digital channels, the regional consortium network, partner platforms (SEEK Volunteer, GoVolunteer), and a CPD program for volunteer managers.
Revenue is generated through three streams: managed-services government grants (primarily the $8.128m DSS funding), subscription/recurring membership fees from organisations and individuals, and professional-services training, workshop, and CPD revenue. Pricing on most free tools (VolPoll, National Standards Online Tool through 31 May 2027) is freemium; membership and training pricing is not publicly disclosed. The organisation reports no revenue figures in public source material, and the technology stack contains no documented AI, API, or SDK offerings — the platforms are web-based information services rather than data-driven software.
Volunteering Victoria firmographics
Firmographics- Name
- Volunteering Victoria
- Legal name
- Volunteering Victoria Inc.
- Website
- https://www.volunteeringvictoria.org.au
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Volunteering Victoria is the state peak body for volunteering in Victoria, Australia. It supports volunteer-involving organisations and individual volunteers through advocacy, training, the National Standards framework, and the federally funded Volunteer Management Activity program delivered via eight regional consortiums.
- Ownership category
- akta.pro rank
Volunteering Victoria industry classification
Industry- Product category
- Volunteer Sector Support Services
- NAICS
- Civic and Social Organizations (813410), Social Advocacy Organizations (8133), Grantmaking and Giving Services (81321)
- SIC
- Services-Social Services (8300), Services-Membership Organizations (8600)
- akta.pro primary industry
- Volunteer Program Funding, Scholarships & Fundraising Support (EDAIAGAO)
- akta.pro secondary industry
- Volunteerism, Service-Learning & Community Service (EDALAHAG)
Keywords
Where Volunteering Victoria is headquartered
LocationHeadquarters
- HQ city
- North Melbourne
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Volunteering Victoria business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others
Revenue model
- Membership fees: Organisations and individuals can become members of Volunteering Victoria to access resources, support, and network benefits.
- Government grants and funding: Primary funding from Australian Government Department of Social Services for the Volunteer Management Activity program, with $8.128m provided to Victoria until 2026. Additional support from Victorian Government.
- Professional development and training: Training workshops, CPD program, and professional development services for volunteer managers and organisations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Free access for eligible organisations |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels8 records
Volunteering Victoria product offering
Product offeringCore offering
Volunteering Victoria is the state peak body for volunteering in Victoria, Australia. It provides advocacy, sector development, and promotion of volunteering through frameworks (National Standards for Volunteer Involvement, Volunteer Involvement Cycle), professional development (training workshops, CPD program), digital tools (VolPoll, Volunteer Replacement Cost Calculator, Volunteering Gateway), resource libraries (guides, sport and inclusive volunteering resources), and the federally-funded Volunteer Management Activity program delivered through 8 regional consortium leads.
Product overview
Volunteering Victoria operates as a state peak body for volunteering, offering a portfolio of interconnected frameworks, tools, programs, and resources rather than a unified software product. The core offerings include the National Standards for Volunteer Involvement (an 8-standard best practice framework), the Volunteer Involvement Cycle (a 4-stage management tool), and the Volunteer Management Activity 2022-2026 program funded by the Australian Government ($8.128m). Supporting tools include the free VolPoll engagement assessment tool and the Volunteer Replacement Cost Calculator. The organisation provides extensive resource collections covering guides, sport volunteering, and inclusive volunteering (with translated materials in multiple languages). Professional development is delivered through training workshops, a CPD program, and special interest groups. The Volunteering Gateway serves as a curated resource portal for volunteer management tools. All offerings are provided as information services, guides, and community programs — not as a SaaS platform or software product with technical integrations.
Differentiator
Problem solved
Functional benefit
Brands
- Volunteer Management Activity (VMA): A program designed to increase opportunities for people to participate in volunteering through the Australian Government Department of Social Services funding.
- VolPoll
- Volunteering Gateway
- State of Volunteering in Victoria
Products and services
- Volunteer Involvement Cycle A four-stage tool (Prepare, Recruit, Support, Evaluate) with twelve focus areas that equips volunteer managers with knowledge, skills, and resources to enhance the volunteer experience throughout the entire volunteer lifecycle. Targeted at volunteer managers and volunteer-involving organisations.
- VolPoll A free volunteer engagement self-assessment tool designed for volunteers and small to medium volunteer-involving groups to better understand their volunteering opportunities and threats, and take action where required.
- National Standards for Volunteer Involvement A best practice framework comprising 8 standards designed to support safe, effective and inclusive volunteering, providing criteria for organisations to attract, manage and retain volunteers. Volunteering Victoria is the sole provider of training and resources on these standards in Victoria.
- Volunteer Replacement Cost Calculator A free tool showing an estimate of a volunteer's contribution in dollar terms, if they had to be replaced with a paid employee. Used by volunteer-involving organisations to demonstrate the value of volunteering.
- Volunteering Gateway A curated digital portal of volunteer management tools and resources to help organisations with recruitment, onboarding and personnel management.
- Volunteer Management Activity (VMA) 2022-2026 A government-funded program designed to increase opportunities for people to participate in volunteering and build capacity of volunteer-involving organisations, working with 8 regional consortiums across Victoria.
- Volunteering Victoria Guides Comprehensive guides and fact sheets covering topics relating to volunteering and best practice volunteer management, available in multiple languages including Arabic, Chinese, Dari, Karen, Nepali, Punjabi, Vietnamese, and Spanish.
- Sport Volunteering Resources Sporting club-focused resources developed in partnership with Vicsport and Regional Sport Victoria, covering a 6-stage Sport Volunteer Action Cycle: Plan, Recruit, Select, Guide, Encourage, and Recognise.
- Training and Workshops Quality learning opportunities through flexible, contemporary and accessible training including workshops on the Volunteer Involvement Cycle, National Standards implementation, and other volunteer management topics.
- Continuing Professional Development (CPD) Program A structured CPD program for volunteer managers with a CPD Activity log and Endorsed Partners network.
- Volunteering Victoria Membership Organisational and individual membership providing access to resources, support, networking benefits, and professional development for volunteer-involving organisations and volunteer managers.
Quantifiable outcome
- 3.3 million volunteers supported across Victoria
- +2 more outcomes
Companies that use Volunteering Victoria
Customer profileNamed customers9 records
Segments8 records
Ideal customer profiles3 records
Volunteering Victoria technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Volunteering Victoria partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core and support.
- Volunteering GeelongcoreConsortium Lead for Barwon South West region under the Volunteer Management Activity 2022-2026 program, coordinating delivery across Geelong, Surf Coast, Colac Otway, Corangamite, Warrnambool, Moyne, Southern Grampians and Glenelig local government areas.
- EV Strengthening CommunitiescoreConsortium Lead for Eastern Metro region under VMA program, covering Boroondara, Knox, Manningham, Maroondah, Monash, Whitehorse and Yarra Ranges Shire local government areas.
- GippSportcoreConsortium Lead for Gippsland region under VMA program, covering South Gippsland, Bass Coast, Baw Baw, Latrobe, Wellington, and East Gippsland local government areas.
- Ballarat FoundationcoreConsortium Lead for Grampians region under VMA program, covering Hindmarsh, West Wimmera, Yarriambiak, Horsham, Ararat, Pyrenees, Golden Plains, Ballarat, Hepburn and Moorabool local government areas.
- Albury Wodonga Volunteer Resource BureaucoreHume region consortium partner under VMA program, covering Moira, Greater Shepparton, Strathbogie, Mitchell, Murrindindi, Mansfield, Benalla, Wangaratta, Indigo, Wodonga, Alpine and Towong local government areas.
- Bendigo Volunteer Resource CentrecoreConsortium Lead for Loddon Mallee region under VMA program, covering Mildura, Swan Hill, Campaspe, Buloke, Gannawarra, Loddon, Bendigo, Central Goldfields, Mount Alexander and Macedon Ranges local government areas.
- Volunteer WestcoreConsortium Lead for North West Metro region under VMA program (a division of Australian Multicultural Community Services), covering Banyule, Brimbank, Darebin, Hobsons Bay, Hume, Maribyrnong, Melbourne, Melton, Merri-bek, Moonee Valley, Nillumbik, Whittlesea, Wyndham and Yarra local government areas.
- South East VolunteerscoreConsortium Lead for Southern Metro region under VMA program, covering Bayside, Cardinia, Casey, Frankston, French Island, Glen Eira, Greater Dandenong, Kingston, Mornington Peninsula, Port Phillip and Stonnington local government areas.
- VicsportcorePartnership to create sporting club focused resources supporting community sporting clubs in their strategies and practices around volunteers, as part of the Sport Volunteering Project.
- Regional Sport VictoriacorePartnership to create sporting club focused resources supporting community sporting clubs in their strategies and practices around volunteers, as part of the Sport Volunteering Project.
- Justice Connect Not-For-Profit Law Information HubsupportReferral partnership providing legal information and advice for volunteers and volunteer-involving organisations, helping not-for-profit community organisations address legal issues.
- Volunteering AustraliacoreNational peak body for volunteering in Australia; Volunteering Victoria is a state member and holds endorsement as sole provider of training and resources on National Standards.
- Victorian Council of Social Service (VCOSS)supportPeak council of social service organisations in Victoria; Volunteering Victoria holds membership for sector collaboration and advocacy.
- PolaronsupportTranslation services provider enabling key guides to be translated into multiple languages to support diverse communities across Victoria.
- Volunteer Support Services NetworkcoreNetwork of 25+ local Volunteer Support Services across Victoria providing information, referral, and support for volunteers and organisations, including Darebin, Volunteer West, Boroondara, Glen Eira, Hume, Bayside, Whittlesea, Nillumbik, South East Volunteers, Kingston, EV Strengthening Communities, Wyndham, Knox, Casey, Frankston, Mornington Peninsula, Geelong, Mitchell, Ballarat, South Gippsland, Bendigo, Warrnambool, Albury Wodonga, and Horsham.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Volunteering Victoria competitors and assessment
Company assessmentBroad incumbents
- Volunteering Australia: National peak body for volunteering in Australia of which Volunteering Victoria is a state member. Operates one tier above VV and shares the National Standards framework, making it the closest institutional counterpart at the federal level.
Direct peers
- Volunteering NSW: State peak body for volunteering in New South Wales with a near-identical mandate (advocacy, sector development, resources, training). The most structurally comparable peer in the same role for a different state.
- Volunteering Queensland: State peak body for volunteering in Queensland performing the same advocacy, training, and resource-distribution functions as Volunteering Victoria, making it a direct role-based peer.
- Volunteering WA: State peak body for volunteering in Western Australia with the same peak-body mandate, training programs, and resource-development role as Volunteering Victoria.
- Volunteering SA & NT: State/territory peak body covering South Australia and Northern Territory, with the same role of supporting volunteer-involving organisations through training, advocacy, and resources.
- Volunteering Tasmania: State peak body for volunteering in Tasmania, fulfilling the same sector-development, training, and advocacy mandate as Volunteering Victoria.
Others
- SEEK Volunteer: Australia's largest volunteer-matching platform and a listed partner of Volunteering Victoria. Comparable as an adjacent infrastructure provider that channels volunteers to VIOs.
- GoVolunteer: Volunteer-matching platform operated by SEEK and listed as a partner of Volunteering Victoria. Functions as an adjacent ecosystem channel that distributes volunteer opportunities.
- Justice Connect: Not-for-profit legal and capability-building organization supporting community organizations, with which Volunteering Victoria has a referral partnership. Comparable as a non-profit enabling organization for the same VIO audience.
- Our Community: Australian not-for-profit sector support organization providing resources, training, and advisory services to community groups — adjacent enabling services for the same VIO target audience.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Volunteering Victoria social profiles
Digital presenceVolunteering Victoria financial estimates
Financial estimateRevenue estimate
Valuation estimate
Volunteering Victoria leadership team
Management profileNumber of profiles
Profiles1 record
Volunteering Victoria funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Volunteering Victoria M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Volunteering Victoria
What does Volunteering Victoria do?
Volunteering Victoria is the state peak body for volunteering in Victoria, Australia. It provides advocacy, sector development, and promotion of volunteering through frameworks (National Standards for Volunteer Involvement, Volunteer Involvement Cycle), professional development (training workshops, CPD program), digital tools (VolPoll, Volunteer Replacement Cost Calculator, Volunteering Gateway), resource libraries (guides, sport and inclusive volunteering resources), and the federally-funded Volunteer Management Activity program delivered through 8 regional consortium leads.
Is Volunteering Victoria a public or private company?
Volunteering Victoria is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Volunteering Victoria founded?
Volunteering Victoria was founded in -1. It employs 11 to 50 people.
Where is Volunteering Victoria based?
Volunteering Victoria is headquartered in North Melbourne, Australia, in the Oceania region.
How does Volunteering Victoria make money?
Three revenue lines are on record. Membership fees are the primary driver. The others are government grants and funding and professional development and training.
Who are Volunteering Victoria's main competitors?
Volunteering Australia is listed as a broad incumbent. Direct peers are Volunteering NSW, Volunteering Queensland, Volunteering WA, Volunteering SA & NT and Volunteering Tasmania. Others are SEEK Volunteer, GoVolunteer, Justice Connect and Our Community.
Does Volunteering Victoria have an API?
No public API is recorded for Volunteering Victoria.
What industry is Volunteering Victoria in?
Volunteering Victoria's product category is Volunteer Sector Support Services. Its primary akta.pro industry code is EDAIAGAO, Volunteer Program Funding, Scholarships & Fundraising Support, with a secondary code of EDALAHAG, Volunteerism, Service-Learning & Community Service. Its NAICS code is 813410 and its SIC code is 8300.