Project Access

What Project Access does

Project Access (legally Appalachian Mountain Project Access) is a 501(c)(3) nonprofit organization founded in 2007 and headquartered at 601 Spring Street in Johnson City, Tennessee. The organization operates a care coordination platform that connects uninsured, low-income residents of a 21-county Appalachian Highlands service area — spanning Northeast Tennessee and Southwest Virginia — with donated specialty medical care from a network of more than 800 participating hospitals, specialty providers, diagnostic centers, community clinics, and physician practices. Human Specialty Care Coordinators manage one-on-one patient intake, eligibility verification (income at or below 225% of Federal Poverty Level, uninsured status, urgent medical need, regional residency), provider matching, appointment logistics, and post-care resource support including transportation and medical equipment. The organization also operates a Health Insurance Marketplace Navigator Program staffed by federally trained and certified navigators to assist Tennessee residents with Marketplace and TennCare (Medicaid) applications and renewals.

The business model is donation- and grant-funded rather than fee-based: services are provided at no cost to qualifying patients. Revenue streams include individual donations through the Access to Hope annual campaign, the Life Savers tiered monthly recurring giving program ($25 to $300 per month covering patient transportation, medications, and equipment), and corporate event sponsorships including the annual Provider Appreciation Gala (Constellation of Care, scheduled for March 28, 2026, in Johnson City, TN). Distribution is non-commercial: patients access services exclusively through referrals from participating providers, health departments, community clinics, and faith-based centers, with no direct-to-patient marketing channel. The organization reports over $200 million in cumulative donated specialty medical care since founding, more than 20,000 patients served cumulatively, and approximately $28 million in donated services in the most recent reporting year, with a stated efficiency ratio of $19.71 in care generated per $1 donated. Leadership consists of Executive Director Andréa Brady Verzi, MSW, Director of Programs Sara Jones, BA, and Director of Strategic Partnerships Sarah R. Owen, MSSW, supported by 51-100 employees.

Name

Project Access

Legal name

Appalachian Mountain Project Access

Website

https://projectaccesseasttn.org

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

51–100 employees

Short description

Appalachian Mountain Project Access is a Johnson City, TN-based 501(c)(3) nonprofit that coordinates donated specialty medical care for uninsured, low-income residents of a 21-county Appalachian Highlands region (Northeast Tennessee and Southwest Virginia) through a network of 800+ participating providers, funded by donations, monthly giving, and event sponsorships.

Ownership category

akta.pro rank

Product category

Community Healthcare Coordination Services

NAICS

Other Individual and Family Services (624190), Social Assistance (624)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Patient Advocacy, Navigation & Access to Care (BPAGACAH)

akta.pro secondary industry

Healthcare-Linked Social Benefits Administration (e.g., Medicaid/Means-Tested Health Coverage) (BPAIAKAH)

Keywords

• Specialty care coordination
• Charitable healthcare access
• Uninsured patient assistance
• Donated medical services
• Health insurance navigation

Headquarters

HQ city

Johnson City

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales

Revenue model

1. Individual Donations: Access to Hope campaign accepting donations to improve patient connections, increase patient support, and expand services. Donations go directly towards improving patient connections, increasing patient support, and expanding services.
2. Monthly Giving Program (Life Savers): Life Savers monthly giving program provides ongoing support for patients' needs beyond medical care including transportation, medical equipment, and other necessities.
3. Event Sponsorships: Corporate sponsorships for annual Provider Appreciation Gala events. Food City is mentioned as a gala sponsor.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Project Access is a 501(c)(3) nonprofit that provides a coordinated system of donated specialty medical care for low-income, uninsured residents of the Appalachian Highlands. Care Coordinators work one-on-one with qualifying patients to coordinate donated primary, specialty, ancillary, hospital, supportive, and social services through a network of over 800 participating medical providers across a 21-county region in Northeast Tennessee and Southwest Virginia. Supporting offerings include a federally certified Health Insurance Marketplace Navigator Program for insurance enrollment assistance and donor-funded programs covering transportation, medical equipment, and medications.

Product overview

Project Access (Appalachian Mountain Project Access) is a nonprofit healthcare organization offering a coordinated system of healthcare access programs. The core offering is the Specialty Care Coordination program, which connects uninsured, low-income residents of the Appalachian Highlands with donated specialty medical care through a network of 800+ participating providers. Supporting programs include the Health Insurance Marketplace Navigator Program for insurance assistance, the Life Savers monthly giving program for ongoing patient support, and the Access to Hope annual campaign for fundraising. The organization also hosts the annual Provider Appreciation Gala to recognize healthcare contributors.

Differentiator

Problem solved

Functional benefit

Products and services

• Specialty Care Coordination Core program in which Care Coordinators work one-on-one with low-income, uninsured patients to coordinate donated specialty medical care, coach patients on program expectations, facilitate appropriate referrals across the provider network, and monitor resource use to reduce waste. Targeted at qualifying patients in the 21-county Appalachian Highlands service area.
• Health Insurance Marketplace Navigator Program Program pairing federally trained and certified navigators with Tennessee residents to assist with Health Insurance Marketplace exchange applications and TennCare (Medicaid) applications and renewals. Targeted at Tennessee residents who may qualify for coverage but need application support.
• Life Savers Monthly Giving Program

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Five partnerships are on record, tiered core and minor.

• Hospitals, Specialty Providers, and Diagnostic CenterscoreStrategic or Co-development Partner · 1 January 2007Participating community of hospitals, specialty providers and diagnostic centers have donated millions of dollars of specialty medical care, diagnostic services and medical procedures. These partners provide in-kind donations of services to uninsured patients in the 21-county service area.
• Community ClinicscoreStrategic or Co-development PartnerPartner network includes community clinics that serve as referral sources and care coordination points for uninsured patients needing specialty medical care.
• Health DepartmentscoreStrategic or Co-development PartnerHealth departments serve as referral sources for patients who are uninsured and have specialty care needs, directing them to Project Access services.
• Faith-Based CentersminorStrategic or Co-development PartnerFaith-based centers serve as referral entry points for patients who are uninsured and have specialty care needs within the Appalachian Highlands community.
• Food CityminorGTM or Marketing PartnerFood City is a sponsor of the 2026 Provider Appreciation Gala: Creating a Constellation of Care event.

Scale indicators7 records

Recent moves5 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ProjectAccessEastTN
• LinkedInlinkedin.com/company/appalachian-mountain-project-access

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Project Access