Name

INTEREX

Legal name

Interex Soluções Inteligentes

Website

https://interex.com.br

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Unified Communications and Workforce Management

NAICS

Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Digital Workplace & Collaboration Integration (BPAEAAAM)

akta.pro secondary industry

System Integration & Connectors (BPAMAOAC)

Keywords

• Integrated communication solutions
• Time attendance management
• Network security services
• Contact center platforms
• Ip telephony systems

Headquarters

HQ city

Porto Alegre

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Integrated Communication Solutions: Provides integrated communication platforms including IP telephony, URA, contact center, recording, and omnichannel solutions. Revenue generated through solution sales, implementation, and ongoing support services.
2. Time and Presence Management: Electronic time clock solutions with biometric technology for workforce management. Includes hardware (electronic time clocks), software (cloud-based management), and services (implementation, training, support).
3. Information Security: Network security solutions including network monitoring, firewall management, and security infrastructure services.
4. Consulting and Professional Services: Consulting for solution development, project implementation, training, technical support, and assistance through own technical team and authorized partners.
5. Solution Integration: Custom integration of solutions developed in partnership with major technology companies including Dígitro, Infobip, Intelbras, and Ahgora.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Interex is a Brazilian technology solutions integrator that delivers integrated communication, time and presence management, and information security solutions to enterprises and public-sector organizations. The company resells, customizes, implements, and supports partner platforms — primarily Dígitro's contact center and unified communications products, Ahgora's workforce management platform, and Intelbras equipment — combined with its own consulting, implementation, training, and ongoing technical support services.

Product overview

Interex is a technology solutions integrator offering a portfolio of customizable solutions in integrated communication, people and presence management, and information technology security. The company resells and implements partner platforms including Dígitro's Interact (contact center) and UNA (unified communications), and Ahgora (human capital management). Core services span VoIP telephony, time/attendance systems with biometric and GPS capabilities, network security, telemedicine, and data intelligence. Interex provides end-to-end services including consulting, implementation, training, and technical support through its own team and certified partners, serving both public and private sector clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Comunicação Integrada (Integrated Communication) Integrated communication solutions encompassing IP telephony, unified communications platforms, and omnichannel contact center capabilities for enterprise environments. Targets organizations seeking to consolidate fragmented communication systems and reduce telecom costs.
• Gestão de Ponto (Time and Presence Management) Time and attendance management solutions including electronic time clocks with biometric (3D antifraud) technology, GPS-geolocated mobile point registration, encrypted records, and remote equipment monitoring. Designed for compliance with Brazilian labor regulations (Portarias 1.510, 373, and eSocial) and serves private and public-sector clients.
• Interact Center Cloud-based, multichannel contact center platform enabling remote access, real-time team supervision, performance monitoring, and omnichannel customer service (chat, voice, email). Designed for companies operating contact centers and call centers.
• Segurança de Rede (Network Security) Network security solutions including anti-fraud technologies, encrypted point registrations, and remote equipment monitoring, designed to protect corporate communications and data.
• Controle de Presença (Presence Control) Presence control and access management solutions including turnstiles, barriers, and dual verification systems for employee attendance tracking in physical facilities.
• Telefonia IP (IP Telephony) IP telephony solutions enabling voice and data over the same network infrastructure, reducing costs and improving communication efficiency across company locations.
• Telemedicina e Teleorientação (Telemedicine and Teleorientation) Telemedicine and teleorientation solutions enabling remote medical consultations (teleconsultation), telediagnosis, and telemonitoring through digital platforms for healthcare organizations.
• Inteligência de Dados (Data Intelligence) Data intelligence solutions including analytics dashboards, real-time data analysis, and business intelligence tools supporting operational decision-making across call center and HR management operations.
• Soluções para Home Office (Home Office Solutions) Home office solutions including remote call center platforms, VoIP tools, and remote workforce management capabilities enabling distributed and remote workforces.
• Consultoria (Consulting Services) Technology consulting services for developing customized solutions, advising clients on optimal technology choices, and scoping integration projects.
• Implantação (Implementation Services) Solution implementation services including project management, deployment, and configuration of integrated communication, time management, and security solutions.
• Suporte Técnico (Technical Support) Ongoing technical support and assistance services delivered through Interex's own certified technical team and authorized partner network for all implemented solutions.

Quantifiable outcome

• 30% reduction in overtime expenses on payroll
• +2 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• Dígitro TecnologiacoreTechnology or IntegrationOver 20-year partnership making Interex the first regional representative of Dígitro in Southern Brazil. Interex provides maintenance services to the entire Dígitro plant in RS and opens the corporate market in Southern Brazil for Dígitro. Interex has technical consultants with certifications for Dígitro support and update projects in entities including Federal Police and RS Security Secretariat.
• AhgoracoreTechnology or IntegrationAhgora provides cloud-based time and presence management solutions including electronic time clocks, mobile apps with GPS, and real-time workforce management. Interex distributes and implements Ahgora solutions for clients including TLSV (850 employees, 32 cities).

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Genesys: Global cloud contact center and CX platform vendor. Competes in the same product category as Interex's Interact Center line, and is increasingly sold direct to Latin American enterprises, threatening regional integrators' value capture.
• Avaya: Global unified communications and contact center platform vendor with a long-standing Brazilian channel. Overlaps directly with Interex's IP telephony, UC and contact center portfolio and competes for the same enterprise voice modernization budgets.
• Senior Sistemas: Large Brazilian enterprise software vendor with HCM, workforce management and ERP offerings. Comparable as an incumbent serving similar enterprise buyers, particularly for time-and-attendance and HR modernization where Interex also competes.
• Intelbras: Major Brazilian manufacturer and provider of telecommunications, networking and security hardware and platforms. A partner to Interex but also a broad incumbent serving the same enterprise voice, networking and security buyers, often through its own channel.
• TOTVS: Largest Brazilian enterprise software company, with significant presence in HCM, workforce management and ERP. Competes indirectly with Interex's time-and-attendance line and adjacent communication solutions at large Brazilian enterprises.
• Dígitro Tecnologia: Brazilian vendor of contact center, unified communications and voice platforms (Interact, UNA). Operates upstream of Interex as a technology partner but also sells and implements directly, making it a broader incumbent in the same product categories Interex resells.

Direct peers

• Multitek: Brazilian manufacturer and integrator of telephony, PBX, and contact center solutions. Highly comparable as a Brazilian regional communication systems provider targeting the same enterprise voice/UC market that Interex addresses via IP telephony and Dígitro's Interact.
• Ahgora: Brazilian provider of cloud-based time and attendance, workforce management and access control solutions. Directly comparable to Interex's Gestão de Ponto / Ahgora distribution line, serving overlapping enterprise and public-sector buyers with the same mobile/GPS/biometric capabilities.
• WDC Networks: Brazilian IT solutions distributor and integrator with portfolio spanning networking, communications and security. Comparable go-to-market — value-added distribution and integration of enterprise technology solutions for mid-market and large Brazilian customers.
• Alcateia Tecnologia: Brazilian IT services and systems integrator offering communications, networking and managed services. Closely comparable to Interex in business model — regional integrator of multi-vendor enterprise technology stacks with consulting-led sales.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/interexsolucoes

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about INTEREX