On-Site IT Services
In Situ Servicios Informáticos S.L. is a small Albacete, Spain-based IT services firm offering multibrand technical support, equipment distribution, installations, telecommunications support, and TPV/POS systems to consumers, SMBs, and enterprise accounts across Albacete province.
- Company typePrivate
- Founded2007
- HeadquartersAlbacete, Spain
- Headcount1–10
- GTM typeB2B
- OfferingServices
What On-Site IT Services does
In Situ Servicios Informáticos S.L., trading as On-Site IT Services, is a small private IT services and telecommunications provider headquartered in Albacete, Spain. The company was incorporated in 2007 and traces its operating history to 2001. It delivers multibrand technical support and repairs, distribution of IT equipment sourced from multiple national and international wholesalers, installations and maintenance services, telecommunications support, and TPV/POS system solutions for hospitality and retail clients. Its service area is concentrated within Albacete province in Castilla-La Mancha, with on-site visits promised within a 12–24 hour window.
The business serves a mixed customer base spanning individual consumers, SMBs, and enterprise accounts; the enterprise side includes subcontractor or warranty-vendor relationships with national accounts such as BBVA, Bankia, Santander, Movistar, Orange, Vodafone, and Fujitsu. As of March 2024, the company shifted its core technical-support delivery model from in-shop to domicile/at-home visits. The firm operates with a headcount of 1–10 employees and a quality-management-certified technical team. The website and digital presence appear dated (Lmsoft Web Creator platform), with no disclosed AI capabilities, no funding history, and no M&A activity on record.
The business model is service-led and locally anchored: revenue is generated through repair and maintenance fees, equipment resale margins from wholesale distribution, installation project work, and recurring TPV/POS support contracts. Go-to-market is direct, primarily via phone, WhatsApp, and email, complemented by on-site visits. There is no disclosed pricing model, ARR, or contracted-revenue mix, and the platform/technology stack is conventional rather than proprietary.
On-Site IT Services firmographics
Firmographics- Name
- On-Site IT Services
- Legal name
- In Situ Servicios Informáticos S.L.
- Website
- https://insitualbacete.es
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- In Situ Servicios Informáticos S.L. is a small Albacete, Spain-based IT services firm offering multibrand technical support, equipment distribution, installations, telecommunications support, and TPV/POS systems to consumers, SMBs, and enterprise accounts across Albacete province.
- Ownership category
- akta.pro rank
On-Site IT Services industry classification
Industry- Product category
- IT Services and Telecommunications
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Electronic and Precision Equipment Repair and Maintenance (81121)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744), Services-Help Supply Services (7363)
- akta.pro primary industry
- Onsite/Field IT Support Services (BPAEABAC)
- akta.pro secondary industry
- Application Maintenance & Support (AMS) (BPAEAFAC)
Keywords
Where On-Site IT Services is headquartered
LocationHeadquarters
- HQ city
- Albacete
- HQ country
- Spain
- HQ region
- Europe
Offices1 record
Markets served
On-Site IT Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D
Revenue model
- IT Equipment Distribution: Distribution of computer equipment, components, peripherals, consumables, mobile devices, and networking equipment. They serve as distributors of IT and telecommunications materials, working with all major brands and national/international wholesalers.
- Technical Support and Repairs: Multi-brand hardware and software repair services including laptops, desktops, tablets, consoles, printers, networks. Services cover operating system repairs, data recovery, screen replacements, connector repairs, and component replacements.
- IT Maintenance Services: Ongoing IT maintenance and management services for businesses, handling all technical aspects of computer equipment and management systems. Provides at-home service visits and remote assistance.
- Point-of-Sale (TPV) Systems: Sale, installation, and setup of point-of-sale terminals for hospitality and retail businesses, including TPV equipment, ticket printers, barcode readers, cash drawers, PDAs, and order management systems.
- IT Consulting: Computer consulting services to maximize efficiency of installations and equipment. Implementation of cost-saving technologies in labor, commercial, and administrative sectors.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Quote-based pricing for all products and services |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
On-Site IT Services product offering
Product offeringCore offering
In Situ Servicios Informáticos S.L. (On-Site IT Services) is an IT and telecommunications company offering multi-brand technical support and repairs, distribution of IT and telecommunications equipment, professional installations, ongoing maintenance, telecommunications solutions, and point-of-sale (TPV) systems. They provide on-site/at-home service visits across the Albacete province with response times of 12-24 hours, plus remote assistance, and supply any equipment or model by working with all major technology brands and national/international wholesalers.
Product overview
In Situ Servicios Informáticos is an IT services company offering a comprehensive portfolio of solutions including technical support (multibrand hardware/software repairs for computers, laptops, tablets, consoles, printers, and networks), distribution of IT equipment and telecommunications products, system installations, ongoing maintenance services, telecommunications solutions, and Point of Sale (TPV) systems for hospitality and retail businesses. The company operates primarily serving businesses across Albacete province, offering on-site services, remote assistance, and loan equipment during repairs.
Differentiator
Problem solved
Functional benefit
Products and services
- Servicio Técnico (Technical Support and Repairs)
Quantifiable outcome
- On-site service within 12-24 hours after service request
Companies that use On-Site IT Services
Customer profileNamed customers16 records
Segments4 records
Ideal customer profiles4 records
On-Site IT Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
On-Site IT Services partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core and minor.
- National WholesalerscoreWorking relationships with multiple national wholesalers in the IT and telecommunications sector, enabling access to a wide range of equipment and competitive pricing for customers.
- International WholesalersminorCommercial agreements with international wholesalers providing access to global IT equipment markets and products.
Scale indicators1 record
Recent moves4 records
Expansion highlights3 records
On-Site IT Services competitors and assessment
Company assessmentMarket position
Weaknesses5 records
Competitive moat3 records
Key highlights6 records
Customer concentration
On-Site IT Services social profiles
Digital presenceOn-Site IT Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
On-Site IT Services leadership team
Management profileNumber of profiles
On-Site IT Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
On-Site IT Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about On-Site IT Services
What does On-Site IT Services do?
In Situ Servicios Informáticos S.L. (On-Site IT Services) is an IT and telecommunications company offering multi-brand technical support and repairs, distribution of IT and telecommunications equipment, professional installations, ongoing maintenance, telecommunications solutions, and point-of-sale (TPV) systems. They provide on-site/at-home service visits across the Albacete province with response times of 12-24 hours, plus remote assistance, and supply any equipment or model by working with all major technology brands and national/international wholesalers.
Is On-Site IT Services a public or private company?
On-Site IT Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was On-Site IT Services founded?
On-Site IT Services was founded in 2007. It employs 1 to 10 people.
Where is On-Site IT Services based?
On-Site IT Services is headquartered in Albacete, Spain, in the Europe region.
How does On-Site IT Services make money?
Five revenue lines are on record. IT Equipment Distribution is the primary driver. The others are technical Support and Repairs, IT Maintenance Services, point-of-Sale (TPV) Systems and IT Consulting.
Does On-Site IT Services have an API?
No public API is recorded for On-Site IT Services.
What industry is On-Site IT Services in?
On-Site IT Services's product category is IT Services and Telecommunications. Its primary akta.pro industry code is BPAEABAC, Onsite/Field IT Support Services, with a secondary code of BPAEAFAC, Application Maintenance & Support (AMS). Its NAICS code is 541513 and its SIC code is 7370.