Dolphin Cove

What Dolphin Cove does

Dolphin Cove Limited is a Jamaica-based marine mammal attraction company operating five dolphin habitats across the island: the original flagship in Ocho Rios (opened February 2001), Montego Bay (23-acre oceanfront site, 2010), Moon Palace (resort-exclusive, 2015), Puerto Seco at Discovery Bay (2019), and Yaaman Adventure Park. The company's core product portfolio centers on tiered dolphin interaction programs — Dolphin Encounter (platform-based, $95–$119), Dolphin Swim Adventure ($119–$149), and Dolphin Royal Swim ($151–$189), with add-ons including Shark Encounter, Jungle Trail, Stingray Encounter, and kayaking. Ancillary revenue comes from general admission plus packages ($35–$39), on-site dining, photo packages through the Dolphin Discovery Memories platform, and Puerto Seco Beach Club services. The company serves primarily cruise-ship passengers, resort guests, families, and adventure travelers, with distribution via direct-to-consumer website booking, toll-free call centers in six countries, tour-operator partnerships (Nexus Tours, Reggae Tours), and exclusive on-property habitats at Moon Palace Jamaica Grande and Half Moon Resort. The entity is publicly listed on the Jamaica Stock Exchange (ticker: DCL) and has been part of the Dolphin Discovery Group / The Dolphin Company since November 2015, joining a 24-park, 9-country global platform.

Name

Dolphin Cove

Legal name

Dolphin Cove Limited

Website

https://dolphincoveja.com

Company type

Public

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Dolphin Cove Limited operates five dolphin interaction habitats across Jamaica — Ocho Rios, Montego Bay, Puerto Seco, Moon Palace, and Yaaman — serving cruise passengers, resort guests, families, and adventure travelers through tiered dolphin encounter, swim, and royal swim programs, and is part of the Dolphin Discovery Group.

Ownership category

akta.pro rank

Product category

Marine Tourism Attractions

NAICS

Scenic and Sightseeing Transportation, Water (487210)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Marine Wildlife & Coastal Nature Tours (Whale/Dolphin Watching, Sea Kayaking) (THAAAEAD)

akta.pro secondary industries

Sightseeing & Scenic Boat Tours (Harbor, Sunset, Dolphin/Whale Watching) (THAJAJAA), Guided Diving & Snorkeling Excursions (boat/shore trips) (THAAAIAB), Marine Conservation & Citizen-Science Experiences (reef monitoring, turtle walks) (THAAAIAH)

Keywords

• Dolphin interaction programs
• Marine mammal habitats
• Swim with dolphins
• Marine tourism attractions
• Caribbean adventure tourism

Headquarters

HQ city

Ocho Rios

HQ country

Jamaica

HQ region

Latin America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Dolphin Experience Tickets: Individual and bundled ticket sales for various dolphin interaction programs including Dolphin Encounter, Swim Adventure, and Royal Swim experiences at multiple Jamaican locations
2. General Admission: Park entry fees that include access to various attractions, beach facilities, and animal interaction activities
3. Photo Packages: Professional photography services and photo packages purchased after dolphin experiences, available for purchase on-site or via the Memories website
4. Additional Activities and Services: Add-on activities including kayaking, Jungle Trail, Stingray Encounter, snorkeling, and access to Dunn's River Falls as bundled packages
5. Beach Club Services: Puerto Seco Beach Club facilities including restaurants, water sports, and beach access on the 10-acre property

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Dolphin Cove operates marine mammal attraction parks in Jamaica offering paid, ticketed interactive experiences with dolphins (Dolphin Encounter, Dolphin Swim Adventure, Dolphin Royal Swim), shark encounters, and accompanying nature-based tourism activities such as jungle trails, stingray encounters, and kayaking. The company sells tickets directly to consumers through its website, call centers, on-site, and via third-party tour operators.

Product overview

Dolphin Cove is a marine mammal attraction company operating five dolphin habitats across Jamaica: Ocho Rios (original flagship), Montego Bay, Moon Palace (hotel-exclusive), Puerto Seco, and Yaaman Adventure Park. The core product portfolio centers on dolphin interaction programs including Dolphin Encounter (shallow-water platform interaction), Dolphin Swim Adventure (swimming experience), and Dolphin Royal Swim (premium experience with foot push and dorsal tow). Additional offerings include Shark Encounter, Admission Plus packages, Jungle Trail nature walks, Stingray Encounter, and kayaking experiences. The company operates as Dolphin Cove Limited, part of The Dolphin Company family (24 parks in 9 countries).

Differentiator

Problem solved

Functional benefit

Brands

• Dolphin Cove Ocho Rios: The original flagship habitat located near Dunn's River Falls, offering dolphin encounters, swim adventures, and various marine activities.
• Dolphin Cove Montego Bay
• Dolphin Cove Moon Palace
• Dolphin Cove Puerto Seco

Products and services

• Dolphin Encounter Interactive shallow-platform program with dolphins for all ages where participants can hug, hand target, hand shake, and kiss dolphins. No swimming required. Pricing $95-$119 USD depending on location.
• Dolphin Swim Adventure In-water swimming program with dolphins where participants can enjoy belly ride, handshake, hugs, kisses, and traditional Jamaican lunch. Requires knowing how to swim. Pricing $119-$149 USD depending on location.
• Dolphin Royal Swim Premium in-water program featuring foot push and dorsal tow experiences where dolphins push participants through the water at high speed. Includes kayaking and lunch. Pricing $151-$189 USD depending on location.
• Shark Encounter In-water shark interaction where participants can touch, hold, and learn about Caribbean reef sharks in shallow water, featuring feeding demonstrations and holding sharks for photos. Available at Ocho Rios only at $69 USD.
• Admission Plus General admission package including Jamaican lunch (jerk chicken, rice with peas), Jungle Trail nature walk, Stingray Encounter, love birds interaction, ostrich feeding, and beach access. Montego Bay location, $35-$39 USD adults; $26-$29 USD children.
• Yaaman Nyam and Splash + Dolphin Encounter Combo Combined tour package at $149 USD including Jitney Ride, swimming with dolphins, aviary visit, buffet lunch, cooking tour, secret blue hole walk, and unlimited non-alcoholic beverages. Duration 2 hours 5 minutes.
• Montego Bay Jamaica General Admission Day pass admission to Dolphin Cove Montego Bay including Jamaican lunch, stingray encounter, love birds interaction, and ostrich feeding.
• Dolphin Cove Puerto Seco Habitat Marine habitat location at Discovery Bay on a 10-acre beachfront property featuring a 2,926m2 dolphin habitat with four bottlenose dolphins and Puerto Seco Beach club facilities including restaurants, water sports, and beach access.
• Dolphin Cove Montego Bay Habitat 23-acre ocean frontage habitat in Lucea, Montego Bay area, offering dolphin programs, beach areas, and various water attractions for all visitors.
• Yaaman Adventure Park Dolphin Programs Yaaman Adventure Park offering dolphin encounter programs combined with adventure activities including ziplines, ATV rides, Blue Hole tours, and cultural experiences.
• Professional Photo Packages Professional photography services and photo packages purchased after dolphin experiences, available on-site or via the separate Dolphin Discovery Memories website.

Quantifiable outcome

• Jamaica's #1 tourist attraction
• +1 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature2 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Dolphin Discovery GroupcoreStrategic or Co-development Partner · 15 November 2015Dolphin Cove became part of the Dolphin Discovery Group in November 2015, joining a family of 24 parks in 9 countries and 2 continents. This partnership positioned Dolphin Cove as part of the world's largest dolphin company, providing operational support and brand affiliation.
• The Dolphin CompanycoreStrategic or Co-development PartnerDolphin Cove Limited is a member of The Dolphin Company brand, the parent organization overseeing dolphin facilities worldwide.
• Yaaman Adventure ParkminorChannel Partner/ Reseller/ DistributorSister brand offering combined packages with Dolphin Cove experiences including Yaaman + Dolphin Encounter packages at $149 USD, providing bundled adventure experiences.
• Moon Palace Jamaica GrandecoreChannel Partner/ Reseller/ DistributorExclusive partnership placing Dolphin Cove facility within the Moon Palace Jamaica Grande resort, only accessible to hotel guests, providing integrated resort experience.
• Half Moon ResortminorChannel Partner/ Reseller/ DistributorHalf Moon Dolphin Lagoon partnership (opened 2005) created an exclusive attraction for Half Moon Resort guests, one-of-a-kind facility at the resort.
• Nexus ToursminorChannel Partner/ Reseller/ DistributorThird-party tour operator selling Dolphin Cove packages, though at higher prices than direct booking due to commissions and bundled services.
• Reggae ToursminorChannel Partner/ Reseller/ DistributorThird-party tour operator offering Dolphin Cove experiences as part of Jamaica tour packages.
• Montego Bay Marine LabminorStrategic or Co-development PartnerCollaboration on whale rescue operations, with Marine Mammal Specialist Delloy Peharie assisting in rescue efforts alongside Dolphin Cove's veterinary team.

Scale indicators7 records

Recent moves7 records

Expansion highlights10 records

Market position

Competitive moat4 records

Key risks1 record

Key highlights7 records

Customer concentration

• Xx.com/DolphinCoveJM
• Facebookfacebook.com/DolphinCove
• Instagraminstagram.com/dolphincovejamaica
• TikToktiktok.com/@dolphincoveochorios

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dolphin Cove