Wisag

What Wisag does

WISAG Austria is a Vienna-based facility management provider and Austrian subsidiary of the family-owned WISAG Gruppe (parent founded in 1965, Austria operations established in 1995). The company delivers integrated facility management services across six core lines: building cleaning, building technology, security services, security technology, logistics services, and general facility management, serving commercial real estate, infrastructure, and residential property clients through a nationwide network of seven regional branches.

The company's service portfolio combines labor-intensive operational services (cleaning, guarding, logistics) with higher-skill technical offerings (building systems maintenance, security technology installation via its 2020-established WISAG Sicherheitstechnik GmbH subsidiary). Recent capability additions include AI-assisted video surveillance with computer-vision-based person recognition, applied as a support layer on existing camera infrastructure. The business operates within ISO-aligned certified processes and holds ÖGNI sustainability credentials relevant to institutional property tenders.

WISAG Austria generates revenue primarily through long-term, multi-service B2B facility management contracts with enterprise and institutional property owners, employing approximately 1,100-1,300 staff and reporting around €45 million in annual revenue as of January 2025. The unit sits within the broader WISAG Gruppe (50,000+ employees across DACH) and benefits from shared back-office, procurement, and personnel infrastructure, while remaining family-controlled by the Wisser family — a structure that supports continuity in long-cycle contract relationships.

Name

Wisag

Legal name

WISAG Service Holding Austria GmbH

Website

https://wisag.at

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

WISAG Austria is a Vienna-based facility management provider serving commercial real estate, infrastructure, and residential property clients via seven regional branches, delivering integrated cleaning, building technology, security, and logistics services under the family-owned WISAG Gruppe.

Ownership category

akta.pro rank

Product category

Facility Management Services

NAICS

Administrative and Support Services (561)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Hard Services (MEP/HVAC, Electrical, Plumbing) (BPABAAAA)

Keywords

• Facility management services
• Building cleaning services
• Security services
• Building technology services
• Property maintenance services

Headquarters

HQ city

Frankfurt

HQ country

Germany

HQ region

Europe

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Facility Management Services: Comprehensive FM solutions for commercial, infrastructure and residential properties including technical and infrastructural services
2. Building Cleaning Services: Professional cleaning services including maintenance cleaning, special cleaning, glass and facade cleaning, technical cleaning, escalator cleaning and disinfection
3. Building Technology Services: Technical building operations, maintenance and repair, energy management for building systems
4. Security & Service: Object protection, patrol services, alarm service, emergency call center operations, concierge and porter services
5. Security Technology: Consultation, installation and maintenance of alarm systems, video surveillance and access control systems

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

WISAG Austria delivers integrated facility management services for commercial, infrastructure, and residential properties across Austria. Core offerings span building cleaning, technical building operations and energy management, manned security and security technology (alarm, video, access control), and in-house logistics such as concierge, mail, janitorial and document services. Services are sold and delivered as bundled contracts through six specialized subsidiaries under the WISAG Service Holding Austria GmbH holding.

Product overview

WISAG Austria offers holistic Facility Management services as a comprehensive platform with multiple integrated service modules. The core offerings include: Gebäudereinigung (Building Cleaning) with maintenance, special, glass/facade, technical cleaning, escalator cleaning and disinfection; Gebäudetechnik (Building Technology) with technical operations management, maintenance, and energy management; Sicherheit & Service (Security Services) with object protection, fire protection, porter and reception services; Sicherheitstechnik (Security Technology) with alarm, video and access control systems; Logistikdienste (Logistics Services) including concierge, janitorial, document services and mobile patrol; and Facility Management as the overarching service. These services are delivered through a network of specialized subsidiary companies across Austria with headquarters in Vienna.

Differentiator

Problem solved

Functional benefit

Brands

• KiWIS Stiftung: Children's education foundation established by WISAG owners to support educational opportunities for children and youth

Products and services

• Sicherheit (Security Services) Comprehensive security services for commercial, infrastructure and residential properties including object protection, fire protection, security consulting, porter and reception services, based on detailed risk analyses and security concepts.
• Sicherheitstechnik (Security Technology) Consulting, professional installation and maintenance of modern security technology including alarm systems, video systems and access control systems, integrated into an intelligent, networked building technology solution.
• Gebäudereinigung (Building Cleaning) Comprehensive cleaning services covering maintenance cleaning, basic and special cleaning, glass and facade cleaning, technical cleaning, escalator cleaning and disinfection, with tailored cleaning concepts for client properties.
• Gebäudetechnik (Building Technology) Technical building management with three decades of experience, manufacturer-independent services and complete provider services spanning technical operations management, maintenance and repair, and energy management across the full building lifecycle.
• Logistikdienste (Logistics Services) Optimised in-house logistics processes including concierge, janitorial services, internal relocations, postal and document services, porter and reception services, usher and event services, mobile patrol, and emergency and service center operations.
• Facility Management Comprehensive integrated facility management solutions for commercial, infrastructure and residential properties in Austria, delivered through a nationwide branch network and a bundled offering combining building cleaning, building technology, security and logistics services.

Quantifiable outcome

• Certified quality management through ISO 9001, ISO 14001 and ISO 45001
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature3 records

Partnerships

Two partnerships are on record, tiered core and minor.

• KiWIS Stiftung (KiWIS Foundation)coreStrategic or Co-development Partner · 12 June 2023Children's aid foundation established by WISAG owner family Wisser in 2015 to celebrate WISAG's 50th birthday. Now expanded to Austria to support families and improve children's educational prospects. Provides scholarships, after-school programs, and educational support for children of WISAG employees and the broader community.
• ÖGNI (Österreichische Gesellschaft für Nachhaltige Immobilienwirtschaft)minorStrategic or Co-development PartnerPartnership with Austrian Sustainable Real Estate Association for knowledge exchange and collaboration on sustainable building practices, certification and ESG reporting in Austria.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Bilfinger SE: German-listed industrial services provider with facility management and building technology offerings; competes for technical FM and infrastructure-property work in Austria.
• ENGIE Solutions (formerly Cofely/ENGIE Austria): Energy and multi-technical services arm of ENGIE with Austrian operations in HVAC, energy management, and FM — broader incumbent with stronger technical/energy tilt overlapping WISAG's Gebäudetechnik.
• Caverion Österreich: Nordic-listed technical building services and IFM provider active in Austria, with a stronger technical/HVAC tilt overlapping WISAG's building technology subsidiary.

Direct peers

• Strabag Property and Facility Services (PFS): Austrian subsidiary of construction group Strabag providing technical and commercial facility management — direct domestic peer particularly on technical FM and infrastructure-property contracts.
• Apleona Austria: Pan-European IFM operator (formerly Hochtief FM) active in Austria with technical building management, cleaning, security, and workplace services — competing for the same large multi-site IFM contracts.
• Gegenbauer Holding GmbH: Austrian-headquartered facility and building services group offering cleaning, security, technical, and property management — closest direct domestic competitor to WISAG Austria.
• Dussmann Service (Austria): German family-owned facility services group with Austrian operations, covering cleaning, security, technical building management, and commercial catering — directly comparable full-line IFM portfolio.
• ISS A/S (ISS Austria): Global integrated facility services provider with Austrian operations offering cleaning, security, technical, and workplace services. Direct competitor to WISAG Austria for the same enterprise IFM contracts across commercial real estate.
• Sodexo (Austria): French-listed global FM and food services group with Austrian presence. Competes head-to-head with WISAG on bundled IFM tenders for commercial and infrastructure properties.

Regional players

• Compass Group (Austria): Global contract catering and support services group with Austrian presence; competes selectively on bundled FM/food services contracts for commercial properties.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wisag