Mapleton City
Mapleton City is a Utah municipal government incorporated in 1948, serving approximately 10,731 residents across Utah County with utilities (water, sewer, storm water, garbage, fiber internet), public safety, parks and recreation, library, and community development services.
- Company typePrivate
- Founded1948
- HeadquartersMapleton, United States
- Headcount—
- GTM typeB2C
- OfferingServices
What Mapleton City does
Mapleton City is a municipal government incorporated in 1948, serving approximately 10,731 residents across 12.58 square miles in Utah County, Utah, situated between Springville and Spanish Fork. The city operates under a council-manager form of government with an elected Mayor and five City Council members, and delivers a comprehensive portfolio of public services including police, fire/EMS, public works, parks and recreation, library, senior services, and community development. Core utility offerings comprise drinking water, sewer ($66.14/month connected), pressurized irrigation, storm water ($10/month), garbage collection ($11.50/month per can), and Mapleton Fiber, a municipally-owned high-speed fiber internet service providing 300MB, 1GB, and 2GB tiers at $79-$129/month to residential and commercial customers.
The city's underlying technology stack pairs a Revize-powered web presence with citizen-facing digital services: an ArcGIS-based Citizen Problem Reporter, an online building permit system via MyGovernmentOnline, Xpress Bill Pay for utility billing, Rec1 for recreation registration, Everbridge for emergency alerts, Jotform for permit and GRAMA requests, and Qualtrics for community surveys. Revenue is generated through five primary streams: property and municipal taxes, utility subscriptions, permit and development fees, event and recreation fees, and business licensing. Distribution is direct-to-citizen through city hall walk-in services, online self-serve portals, and field operations across three physical facilities (City Hall at 125 West Community Center Way, the Public Safety building, and the Public Works yard). Strategic positioning emphasizes 'small town, big heart' branding, preservation of small-town character, and continuous infrastructure investment, including an improved ISO Class 3 fire protection rating achieved in 2019.
Mapleton City firmographics
Firmographics- Name
- Mapleton City
- Legal name
- Mapleton City
- Website
- https://www.mapleton.org/
- Company type
- Private
- Founded year
- 1948
- Operating status
- Operating
- Short description
- Mapleton City is a Utah municipal government incorporated in 1948, serving approximately 10,731 residents across Utah County with utilities (water, sewer, storm water, garbage, fiber internet), public safety, parks and recreation, library, and community development services.
- Ownership category
- akta.pro rank
Mapleton City industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Administration of Housing Programs, Urban Planning, and Community Development (9251), Water, Sewage and Other Systems (2213)
- SIC
- Water Supply (4941), Sanitary Services (4950)
- akta.pro primary industry
- Mayor/City Manager & General Administration (BPAIACAA)
- akta.pro secondary industries
- Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Parks, Recreation & Cultural Services (BPAIACAI)
Keywords
Where Mapleton City is headquartered
LocationHeadquarters
- HQ city
- Mapleton
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Mapleton City business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D
Revenue model
- Property and Municipal Taxes: Primary revenue source through property taxes and municipal levies collected from residents and businesses
- Utility Services: Revenue from sewer ($66.14 connected/$54.96 not connected), storm water ($10.00), garbage collection ($11.50 base), and fiber internet ($79-129/month)
- Permit and Development Fees: Building permits, planning applications, and development review fees collected from contractors and developers
- Event and Recreation Fees: Registration fees for sports leagues, recreation programs, and facility reservations
- Business Licensing: Annual business license fees from local businesses operating within Mapleton city limits
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Sewer Service |
| Subscription | Monthly | Storm Water |
| Subscription | Monthly | Garbage Collection |
| Subscription | Monthly | Fiber Internet - 300 MB |
| Subscription | Monthly | Fiber Internet - 1 GB |
| Subscription | Monthly | Fiber Internet - 2 GB |
| Subscription | Monthly | Managed WiFi Router |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
Mapleton City product offering
Product offeringCore offering
Mapleton City is a municipal government that provides essential public services to residents and businesses within its 12.58 square mile jurisdiction in Utah County, Utah. Core offerings include municipal utilities (drinking water, sewer, storm water, pressurized irrigation, garbage collection), municipal fiber internet (Mapleton Fiber) at 300MB, 1GB, and 2GB tiers, public safety services (police and fire/EMS), community development and building permits, parks and recreation programs, library services, and senior services.
Product overview
Mapleton City operates as a municipal government offering a comprehensive portfolio of public services and utility offerings. The city's primary technology-enabled service is Mapleton Fiber (also referred to as Mapleton City Network or MCN), a high-speed fiber internet service providing residential and commercial connectivity with three speed tiers (300MB, 1GB, 2GB). Beyond fiber internet, the city provides traditional municipal utilities including drinking water, sewer, storm water, pressurized irrigation, and garbage collection. The city also offers citizen-facing digital services including an online Citizen Problem Reporter for reporting infrastructure issues, online utility bill payment via Xpress Bill Pay, and recreation program registration through Rec1. The city's digital presence is powered by the Revize content management system, with various integrations for mapping (ArcGIS), surveys (Qualtrics), forms (Jotform), and emergency alerts (Everbridge).
Differentiator
Problem solved
Functional benefit
Brands
- Mapleton Fiber: High-speed fiber internet service offering residential and commercial fiber internet with three service tiers (300MB, 1G, and 2G), free professional installation, and local customer service.
- Mapleton City Network
Products and services
- Residential Fiber Internet (Mapleton Fiber) High-speed fiber internet service for Mapleton residents with three speed tiers (300MB at $79/month, 1GB at $89/month, 2GB at $2GB at $129/month), free professional installation, managed WiFi router add-on ($15/month), and local customer service.
- Commercial Fiber Internet (Mapleton Fiber) Business-grade fiber internet service for commercial customers operating within Mapleton city limits, leveraging the municipal Mapleton City Network fiber infrastructure.
- Sewer Service Monthly sewer service for Mapleton residents and businesses, billed at $66.14/month (connected) or $54.96/month (not connected).
- Storm Water Service Monthly storm water management service for Mapleton properties, billed at a flat rate of $10.00/month.
- Garbage Collection Solid waste collection service for Mapleton residents, billed at $11.50/month for one can and $8.00/month for each additional can, with pickup on Monday, Tuesday, or Friday depending on area.
- Drinking Water Service Drinking water utility service for Mapleton residents and businesses, managed by the Public Works Department.
- Pressurized Irrigation Service Pressurized irrigation utility service for Mapleton residents, supporting outdoor landscape watering needs.
- Building Permits and Inspections Building permits, plan review, and inspection services for residential and commercial construction submitted through MyGovernmentOnline; fees collected from contractors and developers.
- Business Licensing Annual business license fees collected from local businesses operating within Mapleton city limits; managed by the Business Licensing function.
- Recreation Programs and Facility Reservations Sports leagues, recreation classes, and parks/facility reservations for Mapleton residents, with registration handled via Rec1.
- Fire and EMS Services Fire suppression, emergency medical services, and rescue services delivered by the combined Mapleton City Fire Rescue Department; holds an ISO Class 3 fire protection rating (achieved in April 2019).
- Police Services Law enforcement and public safety services delivered by the Mapleton City Police Department, headquartered at 305 North Main Street, Mapleton, UT 84664.
Companies that use Mapleton City
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles2 records
Mapleton City technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Feature3 records
Mapleton City partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered flagship, core and minor.
- UCCU (Utah Community Credit Union)flagshipUCCU is the presenting sponsor for Mapleton's 2026 Pioneer Days celebration. UCCU branding appears on event materials and promotions as the primary sponsor of the annual community festival.
- Republic ServicescoreRepublic Services provides solid waste collection services for Mapleton City residents. Garbage pickup occurs Monday, Tuesday, and Friday depending on area.
- Nebo School DistrictcoreNebo School District serves Mapleton City with multiple elementary schools, middle school, and high school. School district facilities are located within Mapleton boundaries.
- Springville City Justice CourtminorJustice Court services for Mapleton City are provided through Springville City's Justice Courts at 110 South Main Street, Springville, UT 84663.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
Mapleton City competitors and assessment
Company assessmentDirect peers
- Springville City, Utah: Adjacent Utah County municipality (pop. ~33,310) that provides comparable municipal services including utilities, public safety, and recreation. It is the most directly comparable city because it shares Mapleton's geography, service mix, and even hosts Mapleton's Justice Court services.
- Spanish Fork City, Utah: Neighboring Utah County city (pop. ~40,913) operating the same small-city municipal model with utilities, public safety, parks and recreation. Comparable in governance structure and the type of municipal services delivered to a similar residential base.
- Salem City, Utah: Small Utah County municipality in the same growth corridor, providing comparable municipal utility, public safety, and recreation services. Matches Mapleton's scale and rural-to-suburban growth profile.
- Payson City, Utah: Utah County city of similar size and growth trajectory offering municipal utilities, public works, parks and recreation, and community programming. Comparable operating model and service portfolio for a growing residential community.
- Highland City, Utah: Small Utah County municipality with comparable population (~19,000) and a similar mix of municipal utilities, public safety, parks, and recreation services in a fast-growing suburban setting.
- Cedar Hills, Utah: Small Utah County municipality (pop. ~10,000) offering the same core municipal services at almost identical scale. Closest population match to Mapleton in the same region.
Regional players
- Provo City, Utah: Larger Utah County city (pop. ~115,000) operating a much broader portfolio of municipal services including its own fiber utility, public safety, and utilities. Comparable in service breadth but materially larger and more urbanized than Mapleton.
- Lehi City, Utah: Rapidly growing Utah County city (pop. ~80,000+) with comprehensive municipal services including utilities, public safety, parks and recreation. Same regional market dynamics as Mapleton but at a larger and more commercially diverse scale.
Emerging players
- Longmont, Colorado (NextLight): Mid-sized city that operates NextLight, a well-known municipal fiber-to-the-home utility comparable in concept to Mapleton Fiber. Relevant as a benchmark for municipal broadband scale economics and operating model.
- Cedar Falls Utilities (CFU), Iowa: Mid-sized municipal utility providing fiber internet alongside electric, water and other services to Cedar Falls, Iowa. Comparable to Mapleton Fiber as a multi-service municipal utility with a fiber broadband offering.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Mapleton City social profiles
Digital presenceMapleton City financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mapleton City leadership team
Management profileNumber of profiles
Profiles19 records
Mapleton City funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mapleton City M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mapleton City
What does Mapleton City do?
Mapleton City is a municipal government that provides essential public services to residents and businesses within its 12.58 square mile jurisdiction in Utah County, Utah. Core offerings include municipal utilities (drinking water, sewer, storm water, pressurized irrigation, garbage collection), municipal fiber internet (Mapleton Fiber) at 300MB, 1GB, and 2GB tiers, public safety services (police and fire/EMS), community development and building permits, parks and recreation programs, library services, and senior services.
Is Mapleton City a public or private company?
Mapleton City is a private company. It is classified as state government owned and is currently operating.
When was Mapleton City founded?
Mapleton City was founded in 1948.
Where is Mapleton City based?
Mapleton City is headquartered in Mapleton, United States, in the North America region.
How does Mapleton City make money?
Five revenue lines are on record. Property and Municipal Taxes are the primary driver. The others are utility Services, permit and Development Fees, event and Recreation Fees and business Licensing.
Who are Mapleton City's main competitors?
Direct peers on record are Springville City, Utah, Spanish Fork City, Utah, Salem City, Utah, Payson City, Utah, Highland City, Utah and Cedar Hills, Utah. Regional players are Provo City, Utah and Lehi City, Utah. Emerging players are Longmont, Colorado (NextLight) and Cedar Falls Utilities (CFU), Iowa.
Does Mapleton City have an API?
No public API is recorded for Mapleton City.
What industry is Mapleton City in?
Mapleton City's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities). Its NAICS code is 9251 and its SIC code is 4941.