Proservis

What Proservis does

Proservis Temporales S.A.S. is a Colombian temporary staffing and HR outsourcing firm headquartered in Cali, Valle del Cauca, founded in 1998 as a simplified stock corporation (S.A.S.). The company provides end-to-end staffing services — candidate sourcing, selection, contracting, payroll administration, social-security management, occupational health and safety (SST), and labor relations — to medium and large Colombian enterprises, managing more than 12,000 'mission collaborators' annually across a self-reported 120+ client base. The core offering is structured as four bundled modules (Selección y Reclutamiento, Outsourcing / Tercerización de Nómina, SST, and Relaciones Laborales y Bienestar) wrapped in an internally branded 'Experiencia WOW' service-experience model, with the firm holding ISO 9001:2015 certification covering its personnel-supply service.

Technology is centered on its own AI-enabled employment portal mitrabajo.co, launched in 2025, which performs CV parsing, contextual candidate-vacancy matching, and self-serve interview scheduling. Recruiter-facing workflows use a 'Selección Inteligente con IA' module that pre-filters candidates and predicts match quality; the firm describes these capabilities as 'proprietary tools combined with leading AI strategic allies' — i.e., it leans on unnamed third-party AI providers rather than disclosing in-house models. Client and employee self-service is delivered through the third-party platforms Sorttime (collaborator and client payroll/HR portals, plus a public labor-reference verification portal) and T3RSC (TRI Client requirements portal), with WhatsApp Business serving as the primary real-time communication layer across per-mission groups and dedicated commercial and candidate lines.

Revenue is generated on a managed-services basis: Proservis, as legal employer of mission collaborators, charges clients a markup over payroll plus administration fees for supplying temporary workers; payroll outsourcing, SST, and personnel-migration services are sold bundled or standalone. Go-to-market is a sales-led B2B motion in which commercial advisors (including Comercial Director Gloria Siabato) deliver consultative quotes after needs analysis, running in parallel to a candidate-side acquisition funnel via mitrabajo.co. Pricing is quote-based and undisclosed; the firm claims up to a 40% reduction in client payroll-management time. No revenue, internal-employee headcount, cap-table composition, or capital structure is publicly disclosed.

Name

Proservis

Legal name

Proservis Temporales S.A.S

Website

https://proservis.com.co

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Proservis Temporales S.A.S. is a Colombian temporary staffing and HR outsourcing firm serving 120+ enterprise clients and 12,000+ mission collaborators annually. It delivers bundled recruitment, payroll, occupational safety, and labor-relations services, supported by its AI-enabled mitrabajo.co job portal.

Ownership category

akta.pro rank

Product category

Temporary Staffing Services

NAICS

Temporary Help Services (56132), Employment Services (5613)

SIC

Services-Employment Agencies (7361), Services-Help Supply Services (7363)

akta.pro primary industry

Enterprise RPO (End-to-End Program Management) (BPACABAA)

akta.pro secondary industry

RPO Technology, ATS Administration & Recruitment Operations (BPACABAN)

Keywords

• Temporary staffing
• Payroll outsourcing
• Human resources services
• Workforce management
• Employment services

Headquarters

HQ city

Cali

HQ country

Colombia

HQ region

Latin America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Contratación y administración de personal temporal (Temporary staffing & administration): Core B2B revenue stream: clients contract Proservis to supply, recruit, select, contract (under Proservis as employer), administer, pay and provide social security/benefits to mission workers. Fees typically structured as a markup over payroll plus administration charge; supports 120+ client companies and 12,000+ mission collaborators annually.
2. Outsourcing / tercerización de nómina (Payroll outsourcing): Standalone payroll outsourcing service offered as part of the cycle, allowing clients to externalize payroll processing to a reliable and secure process. Often bundled with staffing or sold separately.
3. Servicios especializados de Seguridad y Salud en el Trabajo (SST): Specialized occupational health and safety services delivered by an in-house SST team — workplace studies, condition monitoring, and regulatory compliance for mission personnel. Packaged within staffing engagements and as compliance support.
4. Migración de personal vinculado (Personnel migration services): Fee-bearing migration service transferring existing client workers onto Proservis payroll/contracts, performed in an orderly manner compliant with current Colombian labor regulations to ensure operational continuity and legal certainty.

Pricing tiers

Go-to-market motion3 records

Core offering

Proservis is a Colombian temporary staffing company that recruits, selects, contracts, pays, and administers mission workers (colaboradores en misión) on behalf of client companies across multiple industries. The core offering bundles AI-augmented recruitment, payroll outsourcing, occupational health and safety (SST), labor relations, and personnel migration into a single end-to-end personnel-supply service. It supports this core with proprietary digital channels: the AI-enabled candidate portal mitrabajo.co, the TRI client portal for requirements, and Sorttime-based portals for employee and client self-service.

Product overview

Proservis Temporales S.A.S. sells a single integrated temporary-staffing service rather than a multi-product SaaS suite: 'Servicios Temporales (Contratación y Administración de Personal Temporal)' is the core offering, delivered through a set of named service modules — Selección y Reclutamiento (AI-augmented), Outsourcing / Tercerización de Nómina, Seguridad y Salud en el Trabajo (SST), and Relaciones Laborales y Bienestar — all wrapped in the 'Experiencia WOW' service model. This core service is supported by a portfolio of self-service digital products: the AI-enabled own job portal Mitrabajo.co (candidate-facing), the Portal TRI Cliente on T3RSC (client requirements), the Portal Colaborador and Portal Nómina de Clientes on Sorttime (employee and client payroll/HR), and the Portal Verificación de Referencias Laborales (employment-reference verification). The Programa SAE is a corporate social-impact overlay on the same offering.

Differentiator

Problem solved

Functional benefit

Brands

• mitrabajo.co: Proservis's own AI-enabled employment portal (launched 2025) that connects talent and companies directly, allowing CV creation, vacancy applications, and end-to-end selection processes.

Products and services

• Servicios Temporales (Contratación y Administración de Personal Temporal) End-to-end temporary staffing service for Colombian companies: Proservis recruits, selects, contracts (as legal employer), pays, and administers mission workers, including social-security contributions and ongoing follow-up, for client organizations across multiple industries.
• Outsourcing / Tercerización de Nómina Standalone payroll outsourcing and social-security administration service: externalized pay-stub issuance, social-security contributions, labor certificates, and income/withholding certificates, run on Proservis's Sorttime-backed payroll platform. Available to clients both bundled with temporary staffing and as a separate engagement.
• Seguridad y Salud en el Trabajo (SST) Occupational health and safety service: a specialized SST team performs workplace studies, monitors working conditions, and ensures regulatory compliance to mitigate risks for mission personnel deployed at client sites.
• Servicios de Migración de Personal Vinculado Personnel migration service that transfers a client's existing workers onto Proservis payroll and contracts, performed compliantly with current Colombian labor regulations to ensure operational continuity and legal certainty.
• mitrabajo.co Proservis's own AI-enabled employment portal for candidates: build CV, receive AI-driven job recommendations (Perfil Inteligente, Búsqueda Potenciada, Matching Inteligente), self-schedule interviews (Agenda Simplificada), and complete selection and contracting digitally. Free for candidates; positioned as Proservis's direct candidate-acquisition channel for its client companies.

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability7 records

Feature5 records

Recent moves4 records

Expansion highlights6 records

Direct peers

• Adecco Colombia: Global staffing leader's Colombian operation; offers temporary staffing, recruitment, and payroll outsourcing to medium and large Colombian companies in the same B2B motion as Proservis, with materially larger international backing.
• ManpowerGroup Colombia: Major multinational staffing firm operating in Colombia; competes directly with Proservis in temporary placement, recruitment process outsourcing, and workforce solutions for enterprise clients.
• Eulen Colombia: Spanish multinational facilities-services and staffing group operating in Colombia; provides temporary staffing and outsourced HR services overlapping Proservis's staffing and payroll modules.

Others

• Servicio Nacional de Aprendizaje (SENA): Colombian government training and employment agency; not a commercial competitor but operates the dominant free public job-matching infrastructure against which Proservis's free mitrabajo.co portal competes for candidate mindshare.

Regional players

• STF Group (Latin America): Spain-based multinational staffing group with operations across Latin America; offers temporary work and HR outsourcing comparable to Proservis, particularly relevant if Proservis seeks regional expansion.
• Hays Colombia: International professional-staffing firm with Colombian operations focused on white-collar and specialist placements; comparable to Proservis on the recruitment/selection module but skews to higher-skilled roles.
• Compensar: Colombian Caja de Compensación that bundles HR services, payroll outsourcing, and training with workforce intermediation; comparable to Proservis on payroll outsourcing and benefits administration, primarily serving the Bogotá region.
• Michael Page Colombia: Specialist recruitment firm (part of PageGroup) operating in Colombia; overlaps with Proservis's recruitment/selection module for professional roles but is a permanent-placement specialist rather than temporary staffing.

Emerging players

• Elemento Humano: Colombian HR and recruitment services firm providing temporary staffing, headhunting, and HR consulting; competes with Proservis for medium-sized enterprise clients in the Valle del Cauca and Bogotá markets.
• Jobma (Magneto): Latin American digital recruitment and video-interview platform; adjacent rather than direct but competes with Proservis's AI-enabled mitrabajo.co for tech-forward enterprise recruitment workflows in the region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/ProservisEmpleo
• YouTubeyoutube.com/channel/UCn9hFGV_9hmE8FFYPF6V-sA
• Facebookfacebook.com/proservis.empleos
• LinkedInlinkedin.com/company/proservis
• Instagraminstagram.com/proservis.empleos/?hl=es

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Proservis