Kementerian Dalam Negeri Republik Indonesia

What Kementerian Dalam Negeri Republik Indonesia does

Kementerian Dalam Negeri Republik Indonesia (Kemendagri) is the Ministry of Internal Affairs of the Republic of Indonesia, a constitutionally mandated state entity established in 1945 and headquartered at Jl. Medan Merdeka Utara No. 7, Jakarta. It holds exclusive regulatory and supervisory authority over regional government administration across all 34 provinces and 514 districts/cities in Indonesia. Its functional remit includes population and civil registration (via the Disdukcapil network), regional development planning, regional by-law facilitation, and administrative services for civil servants. The ministry oversees ~270 million citizens and the full Indonesian regional government apparatus through mandated channels.

The ministry operates a multi-platform digital service ecosystem. PELITA (Portal Data Satu Data Pemerintahan Dalam Negeri) is the central data portal implementing the national Satu Data initiative, integrating SIPD (regional planning/budgeting), spatial data, regional profiles, data catalogs, and visualization modules (SIPDHUB, Garuda Kemendagri). SIOLA (Sistem Informasi Online Layanan Administrasi) is an online administrative service platform providing 17 services — including administrative issuance, recommendations, certifications, consultation, and video conference — to regional government officials. Supporting modules include e-Perda (regional by-law draft facilitation), Layanan Publik Digital (digital public services), and integrations with BSrE for electronic signatures, SPAN LAPOR! for public complaints, and Ombudsman for service supervision. Certifications include ISO 9001:2015 (quality management for ULA) and ISO 37001:2016 (anti-bribery management).

The business model is non-commercial: Kemendagri is funded entirely through the Indonesian State Budget (APBN) and provides all administrative and consultation services free of charge (gratis) to citizens and government officials. The ministry has no disclosed commercial revenue, no pricing tiers, and no private ownership — it is wholly owned and controlled by the Indonesian government under the executive branch. Revenue figures are not publicly disclosed in the commercial sense. Go-to-market is regulatory/mandated: regional governments and citizens are required to use its services by law, with distribution via governors, regional heads, the Disdukcapil office network, the ULA physical service counter in Jakarta, the SIOLA online platform, WhatsApp, and the official website (kemendagri.go.id).

Name

Kementerian Dalam Negeri Republik Indonesia

Legal name

Kementerian Dalam Negeri Republik Indonesia

Website

https://kemendagri.go.id

Company type

Private

Founded year

1945

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Kementerian Dalam Negeri Republik Indonesia is Indonesia's Ministry of Internal Affairs, constitutionally mandated to oversee domestic governance across 34 provinces and 514 districts/cities, delivering free digital administrative services (PELITA, SIOLA) to regional governments and citizens, funded by the state budget.

Ownership category

akta.pro rank

Product category

Government Public Administration

NAICS

Executive, Legislative, and Other General Government Support (921), Executive, Legislative, and Other General Government Support (9211), Administration of Economic Programs (9261)

SIC

Services-Management Services (8741), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Executive Office / Cabinet Secretariat (BPAIAAAA)

akta.pro secondary industries

Central Government Policy, Strategy & Performance (incl. OMB-style functions) (BPAIAAAB), State/Provincial Licensing, Permitting & Regulatory Administration (Cross-sector) (BPAIABAO)

Keywords

• Public administration services
• Government data portal
• Civil registration services
• Regional government oversight
• Electronic government services

Headquarters

HQ city

Jakarta Pusat

HQ country

Indonesia

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. State Budget (APBN): Government ministry funded through the Indonesian State Budget (Anggaran Pendapatan dan Belanja Negara)

Pricing tiers

Distribution channels5 records

Marketing channels7 records

Core offering

Kementerian Dalam Negeri Republik Indonesia is the Ministry of Internal Affairs of Indonesia, providing centralized oversight of regional government administration across all 34 provinces and 514 districts/cities. It delivers administrative services for government officials through the SIOLA platform, operates the PELITA One Data governance portal for government data integration, and coordinates population and civil registration services through Dukcapil offices nationwide. The ministry regulates regional legislation, supervises regional budgets and planning via SIPD, and provides public information, complaints handling, and e-government services.

Product overview

Kementerian Dalam Negeri operates a multi-platform digital service ecosystem. The primary offerings are PELITA (Satu Data Pemerintahan Dalam Negeri) - a comprehensive government data platform with modules for SIPD, spatial data, catalogs, regional profiles, and visualization tools (SIPDHUB, Garuda Kemendagri); and SIOLA (Sistem Informasi Online Layanan Administrasi) - an online administrative service portal providing 17 services including permits, recommendations, certifications, and consultation services. Both platforms support electronic signatures (e-sign) via BSrE and serve as the ministry's digital service infrastructure for government operations.

Differentiator

Problem solved

Functional benefit

Brands

• PELITA: Portal Data Satu Data Pemerintahan Dalam Negeri - A data portal for one-data governance in domestic affairs.
• SIOLA
• ULA

Products and services

• PELITA (Portal Satu Data Pemerintahan Dalam Negeri) A comprehensive One Data governance portal providing centralized access to government data including SIPD, spatial data, regional profiles, data catalogs, and visualization tools (SIPDHUB, Garuda Kemendagri). Serves ministries and regional governments across Indonesia with standardized data management and policy support.
• SIOLA (Sistem Informasi Online Layanan Administrasi) Online Administrative Service Information System providing 17 administrative services including permits, recommendations, certifications, consultation, and video conference services for government officials and civil servants in regional governments. Integrated with BSrE electronic signature for secure document authentication.
• Layanan Publik Digital Kemendagri

Quantifiable outcome

• 17 digital administrative services available online
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Three partnerships are on record, tiered core.

• BSrE (Badan Siber dan Sandi Negara)coreTechnology or IntegrationBSrE provides electronic signature (tanda tangan elektronik) services integrated into SIOLA for secure document authentication in administrative services.
• SPAN LAPOR!coreTechnology or IntegrationIntegrated complaint reporting system for public complaints and feedback on ministry services.
• Ombudsman Republik IndonesiacoreStrategic or Co-development PartnerCollaboration with Ombudsman for public service supervision and complaint handling, including site visits documented in ULA news.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• UK Government Digital Service (GDS): UK government unit leading digital transformation of public services. Peer in operating the GOV.UK platform and digital identity standards — comparable central role in coordinating digital service delivery across government.
• Australian Digital Transformation Agency (DTA): Australian federal agency responsible for whole-of-government digital service delivery. Peer in operating national citizen-facing digital platforms and digital identity services at federal scale, with more mature digital-service methodology.
• Smart Nation Group Singapore: Singaporean government initiative under the Prime Minister's Office driving national digital transformation strategy. Peer in coordinating whole-of-government digital strategy and citizen data platforms at national scale.
• Ministry of Electronics and Information Technology (MeitY) India: Indian central ministry responsible for e-governance, digital identity (Aadhaar-adjacent initiatives), and IT infrastructure. Peer in operating nationwide digital public infrastructure and citizen-service platforms at continental scale.
• Kementerian Komunikasi dan Informatika (KOMINFO) Indonesia: Indonesia's Ministry of Communication and Information Technology. Sibling central ministry that drives national digital infrastructure, e-government policy, and platform regulation — directly comparable in scope and digital mandate to Kemendagri's service ecosystem.

Direct peers

• GovTech Singapore: Statutory board of the Singapore government providing digital government services and citizen-facing platforms. Direct international peer operating the same function — national digital public-service infrastructure — at smaller but more mature scale.
• Kementerian Pendayagunaan Aparatur Negara dan Reformasi Birokrasi (KemenPANRB): Indonesia's Ministry of Administrative and Bureaucratic Reform. Closest peer in mandate — oversees civil service administration, bureaucratic reform, and digital government services, often collaborating with Kemendagri on ASN (civil servant) administration.

Regional players

• Department of the Interior and Local Government (DILG) Philippines: Philippine executive department overseeing local government units, civil registration, and peace and order. Functionally parallel to Kemendagri in supervising sub-national government across an archipelagic state.
• Badan Pusat Statistik (BPS) Indonesia: Indonesia's Central Statistics Agency. Domestic peer that operates national data infrastructure and the official statistics portal — comparable role in aggregating nationwide government data, but focused on statistics rather than administrative services.
• Department of Home Affairs Malaysia: Malaysian counterpart ministry responsible for state-level governance, civil registration, and local government affairs. Comparable scope and regional (Southeast Asian) operating context, with similar nationwide coordination mandate.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights6 records

Customer concentration

• Xx.com/kemendagri
• YouTubeyoutube.com/@kemendagri
• Facebookfacebook.com/Kemendagri
• LinkedInlinkedin.com/company/kementeriandalamnegeri

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kementerian Dalam Negeri Republik Indonesia