Interior Health
Interior Health is a publicly funded BC regional health authority headquartered in Kelowna, serving 843,500+ residents across the BC interior through 25,400+ staff, multiple hospitals, community health centres, and digital platforms including MyHealthPortal and Virtual Care.
- Company typePublic
- Founded2001
- HeadquartersKelowna, Canada
- Headcount5,001–10,000
- GTM typeB2C
- OfferingServices
What Interior Health does
Interior Health is one of five regional health authorities in British Columbia, Canada, established in 2001 under the BC Health Authorities Act. Headquartered in Kelowna, it serves a population of more than 843,500 residents across the BC interior — including Kelowna, Kamloops, Vernon, Penticton, Trail, Salmon Arm, Williams Lake, Nelson, and other communities — through an integrated network of hospitals, urgent and primary care centres, community health centres, long-term care facilities, and home-based services. The authority employs 25,400+ staff and is supported by 2,000+ volunteers.
Its clinical and digital portfolio spans acute and emergency care, cancer screening (breast, cervical, colon, lung), mental health and substance use services (including the Access Central withdrawal management program launched December 2025), Seniors Health and Wellness Centres, community rehabilitation, home and community care, palliative and end-of-life care, the SAFE forensic examination program, and the Hospital at Home acute care model. The underlying technology stack centers on the Meditech Expanse electronic health record, the MyHealthPortal patient portal, an online lab booking system, the provincial Health Gateway immunization records platform, and Virtual Care video consultation services, with AI Scribes recently deployed for clinical documentation.
Interior Health is a publicly funded government entity with no private shareholders, operating under the BC Ministry of Health and the Provincial Health Services Authority. Revenue is derived entirely from provincial healthcare allocations and federal transfers (including the Canada Health Transfer), with services provided at no direct charge to BC residents with valid BC Services Cards. Its strategic positioning is reinforced by designated statutory authority, an extensive physical distribution network, and recognition as a 2026 BC's Top Employer.
Interior Health firmographics
Firmographics- Name
- Interior Health
- Legal name
- Interior Health Authority
- Website
- https://interiorhealth.ca
- Company type
- Public
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Interior Health is a publicly funded BC regional health authority headquartered in Kelowna, serving 843,500+ residents across the BC interior through 25,400+ staff, multiple hospitals, community health centres, and digital platforms including MyHealthPortal and Virtual Care.
- Ownership category
- akta.pro rank
Interior Health industry classification
Industry- Product category
- Public Healthcare Services
- NAICS
- Health Care and Social Assistance (62), Ambulatory Health Care Services (621), Nursing and Residential Care Facilities (623), Home Health Care Services (621610)
- SIC
- Services-Hospitals (8060), Services-Health Services (8000), Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)
- akta.pro primary industry
- Veterans/Military Hospitals & Federal Health Systems (HLAFAAAH)
- akta.pro secondary industries
- Skilled Home Health (Medicare-Certified) Agencies (HLAFAEAA), Public Health & Health Equity Organizations (BPAGACAL)
Keywords
Where Interior Health is headquartered
LocationHeadquarters
- HQ city
- Kelowna
- HQ country
- Canada
- HQ region
- North America
Offices8 records
Markets served
Interior Health business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others
Revenue model
- Public Healthcare Funding: Government-funded healthcare services delivered under the BC Ministry of Health and Provincial Health Services Authority. Services are publicly funded through provincial taxation and federal healthcare transfers, provided at no direct charge to patients with valid BC Services Cards.
Go-to-market motion1 record
Distribution channels5 records
Marketing channels5 records
Interior Health product offering
Product offeringCore offering
Interior Health is a publicly funded regional health authority that delivers a comprehensive range of healthcare services across British Columbia's interior region. Its core offerings include hospital-based acute and emergency care, community health centre services, mental health and substance use treatment, seniors health and wellness programs, cancer screening, home and community care, and Indigenous health and wellness services, supported by digital patient tools such as MyHealthPortal and virtual care.
Product overview
Interior Health is a regional health authority serving the southern interior of British Columbia with a population of over 843,500. Its digital health portfolio centers on patient-facing platforms including MyHealthPortal (a secure patient information portal), Digital Health Support (user assistance), Virtual Care Services (video visits), and an online lab booking system. The broader clinical portfolio includes cancer screening programs (breast, cervical, colon, lung) with mobile mammography, Seniors Health and Wellness Centres (geriatric and rehabilitation care in Kamloops, Kelowna, Salmon Arm, Revelstoke), community rehabilitation (in-home therapy), mental health and substance use services (including the Access Central withdrawal management program launched December 2025), home and community care, Indigenous Health and Wellness Strategy (renewal in progress for 2027), the SAFE Program for sexual assault forensic examination, palliative and end-of-life care, and Hospital at Home (acute care delivered at home). The organization employs over 25,400 staff and 2,000+ volunteers across hospitals, community health centres, and long-term care facilities throughout the region.
Differentiator
Problem solved
Functional benefit
Products and services
- MyHealthPortal A secure patient portal enabling individuals to access their personal health information, lab results, and medical records via smartphone, tablet, or computer. Targeted at patients and residents across BC's interior region.
- Digital Health Support A one-stop support service assisting patients, caregivers, and families in navigating IH virtual and digital health tools including MyHealthPortal, online lab and imaging scheduling, and video visits.
- Virtual Care Services Video-visit-based appointments with care teams that enable patients to receive clinical consultations remotely. Targeted at patients unable to visit in person.
- Online Lab Booking A public-facing online appointment scheduling system for laboratory tests, accessible through labonlinebooking.ca.
- Seniors Health and Wellness Centres Specialty gerontology centres offering interprofessional team-based care including geriatricians, occupational therapy, and rehabilitation services across Kamloops, Kelowna, Salmon Arm, and Revelstoke.
- Cancer Screening Programs Screening services for breast, cervical, colon, and lung cancer offered throughout Interior Health at hospitals and clinics, including mobile mammography for rural communities.
- Community Rehabilitation In-home assessments, consultations, treatment, and education provided by physical and occupational therapists to help clients restore, improve, or maintain physical capabilities.
- Mental Health & Substance Use Services A comprehensive suite of mental health and substance use services including adult and youth services, harm reduction, overdose prevention, and substance use peer engagement.
- Access Central A withdrawal management service supporting adults aged 19+ in accessing withdrawal management services throughout Interior Health.
- Home and Community Care Services enabling individuals to remain living independently at home, including community nursing, occupational therapy, physiotherapy, home support, and eligibility assessments for long-term care.
- Sexual Assault Forensic Examination (SAFE) Program Medical and forensic care for individuals who have experienced sexual violence, accessed through emergency departments with options including in-person examiners and teleSAFE consultants.
- Palliative & End-of-Life Care End-of-life care options including hospice services, medical assistance in dying (MAiD), palliative care overview, family guides, and support for the final days.
- Hospital at Home An acute care delivery model providing hospital-level treatment in the patient's home as an alternative to traditional inpatient hospitalization.
Quantifiable outcome
- Delirium affects approximately 50% of older patients admitted to hospital and more than 80% in intensive care - highlighting need for preventive care
- +1 more outcomes
Companies that use Interior Health
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles5 records
Interior Health technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Interior Health partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- LifeLabscoreLifeLabs is working with Interior Health and community representatives through a working group to preserve and potentially improve lab services at the Trail Community Health Centre. The partnership aims to maintain downtown health centre services with workflow improvements and positive recruitment signs for additional staff.
- BC CancercoreBC Cancer provides screening programs for breast, cervical, colon, and lung cancer throughout Interior Health region. Interior Health facilities offer screening services including mammography, Pap tests, and colonoscopy at local hospitals and clinics.
- HealthLinkBCcorePartnership with HealthLinkBC (8-1-1) for 24/7 health information and navigation services, and BC 2-1-1 for community and social services information.
- Health GatewaycoreProvincial digital health platform for accessing vaccine records and other health information, enabling residents to access their immunization and health data.
- BC Ministry of HealthcoreProvincial health ministry providing funding, policy direction, and oversight for healthcare delivery across British Columbia.
- Government of Canada (Federal)coreFederal government providing healthcare funding through Canada Health Transfer and joint funding for specific projects like affordable housing (National Housing Strategy).
- Selkirk CollegeminorEducational institution that may offer a lab assistant program as part of workforce development for Trail area lab services.
- Indigenous Nations and CommunitiescoreInterior Health recognizes and acknowledges traditional territories of multiple Indigenous nations (Dakelh Dene, Ktunaxa, Nlaka'pamux, Secwepemc, St'at'imc, syilx, and Tsilhqot'in) and works in partnership on Indigenous Health and Wellness Strategy renewal.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Interior Health competitors and assessment
Company assessmentBroad incumbents
- Alberta Health Services: Alberta Health Services is the single provincial health authority for Alberta, delivering acute care, continuing care, mental health, and public health across the province. Comparable to Interior Health as a publicly funded, integrated provincial/regional health system, though operating at much larger scale as a single province-wide entity.
- Manitoba Shared Health: Shared Health is Manitoba's provincial health organization that coordinates health service delivery across the province, including hospitals, diagnostics, and digital health. Comparable to Interior Health as a publicly funded entity delivering integrated acute and community health services across a large geography.
- Ontario Health: Ontario Health is the provincial agency that oversees health system planning, funding, and delivery across Ontario, including digital health, home care, and primary care. Comparable to Interior Health as a publicly funded health system steward with population-scale accountability.
- Saskatchewan Health Authority: Saskatchewan Health Authority is the single provincial health authority in Saskatchewan, formed by amalgamating 12 former regional health authorities. Comparable to Interior Health in integrated service mandate (hospitals, long-term care, mental health, public health), though at provincial scale rather than regional.
- Provincial Health Services Authority (PHSA): PHSA is the BC provincial health authority that oversees and coordinates specialized provincial programs and the regional health authorities including Interior Health. Comparable as the parent/governance layer that funds and coordinates IH's operations.
Others
- Health Canada: Health Canada is the federal department responsible for national health policy, regulation, and Canada Health Transfer funding that flows to provinces including BC. Comparable to Interior Health as an ecosystem participant — provides the federal funding layer that ultimately underwrites IH's operations.
Direct peers
- Fraser Health Authority: Fraser Health is another BC regional health authority serving the fastest-growing region in the province. It shares Interior Health's exact institutional structure (designated health authority under BC Health Authorities Act), publicly funded delivery model, and integrated acute/community/home care mandate.
- Island Health: Island Health (Vancouver Island Health Authority) is a BC regional health authority delivering hospital, residential, community, and home care across Vancouver Island. Directly comparable to Interior Health in scope of services, population-scale mandate, and PHSA funding relationship.
- Northern Health: Northern Health is the BC regional health authority serving the northern third of the province, including highly rural and remote communities. It is a direct peer to Interior Health with comparable governance, funding model, and rural-service-delivery challenges.
- Vancouver Coastal Health: Vancouver Coastal Health is one of BC's five regional health authorities, providing hospital, community, and home care services to residents of Vancouver, Richmond, and the Coast. It is a direct peer of Interior Health in mandate, governance under the Health Authorities Act, and funding model via PHSA.
Market position
Weaknesses4 records
Competitive moat5 records
Key highlights7 records
Customer concentration
Interior Health social profiles
Digital presenceInterior Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
Interior Health leadership team
Management profileNumber of profiles
Interior Health funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Interior Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Interior Health
What does Interior Health do?
Interior Health is a publicly funded regional health authority that delivers a comprehensive range of healthcare services across British Columbia's interior region. Its core offerings include hospital-based acute and emergency care, community health centre services, mental health and substance use treatment, seniors health and wellness programs, cancer screening, home and community care, and Indigenous health and wellness services, supported by digital patient tools such as MyHealthPortal and virtual care.
Is Interior Health a public or private company?
Interior Health is a public company. It is classified as state government owned and is currently operating.
When was Interior Health founded?
Interior Health was founded in 2001. It employs 5,001 to 10,000 people.
Where is Interior Health based?
Interior Health is headquartered in Kelowna, Canada, in the North America region.
How does Interior Health make money?
One revenue line is on record: public Healthcare Funding.
Who are Interior Health's main competitors?
Broad incumbents on record are Alberta Health Services, Manitoba Shared Health, Ontario Health, Saskatchewan Health Authority and Provincial Health Services Authority (PHSA). Health Canada is listed as an others. Direct peers are Fraser Health Authority, Island Health, Northern Health and Vancouver Coastal Health.
Does Interior Health have an API?
No public API is recorded for Interior Health.
What industry is Interior Health in?
Interior Health's product category is Public Healthcare Services. Its primary akta.pro industry code is HLAFAAAH, Veterans/Military Hospitals & Federal Health Systems, with a secondary code of HLAFAEAA, Skilled Home Health (Medicare-Certified) Agencies. Its NAICS code is 62 and its SIC code is 8060.