Interior Health

What Interior Health does

Interior Health is one of five regional health authorities in British Columbia, Canada, established in 2001 under the BC Health Authorities Act. Headquartered in Kelowna, it serves a population of more than 843,500 residents across the BC interior — including Kelowna, Kamloops, Vernon, Penticton, Trail, Salmon Arm, Williams Lake, Nelson, and other communities — through an integrated network of hospitals, urgent and primary care centres, community health centres, long-term care facilities, and home-based services. The authority employs 25,400+ staff and is supported by 2,000+ volunteers.

Its clinical and digital portfolio spans acute and emergency care, cancer screening (breast, cervical, colon, lung), mental health and substance use services (including the Access Central withdrawal management program launched December 2025), Seniors Health and Wellness Centres, community rehabilitation, home and community care, palliative and end-of-life care, the SAFE forensic examination program, and the Hospital at Home acute care model. The underlying technology stack centers on the Meditech Expanse electronic health record, the MyHealthPortal patient portal, an online lab booking system, the provincial Health Gateway immunization records platform, and Virtual Care video consultation services, with AI Scribes recently deployed for clinical documentation.

Interior Health is a publicly funded government entity with no private shareholders, operating under the BC Ministry of Health and the Provincial Health Services Authority. Revenue is derived entirely from provincial healthcare allocations and federal transfers (including the Canada Health Transfer), with services provided at no direct charge to BC residents with valid BC Services Cards. Its strategic positioning is reinforced by designated statutory authority, an extensive physical distribution network, and recognition as a 2026 BC's Top Employer.

Name

Interior Health

Legal name

Interior Health Authority

Website

https://interiorhealth.ca

Company type

Public

Founded year

2001

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Interior Health is a publicly funded BC regional health authority headquartered in Kelowna, serving 843,500+ residents across the BC interior through 25,400+ staff, multiple hospitals, community health centres, and digital platforms including MyHealthPortal and Virtual Care.

Ownership category

akta.pro rank

Product category

Public Healthcare Services

NAICS

Health Care and Social Assistance (62), Ambulatory Health Care Services (621), Nursing and Residential Care Facilities (623), Home Health Care Services (621610)

SIC

Services-Hospitals (8060), Services-Health Services (8000), Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Veterans/Military Hospitals & Federal Health Systems (HLAFAAAH)

akta.pro secondary industries

Skilled Home Health (Medicare-Certified) Agencies (HLAFAEAA), Public Health & Health Equity Organizations (BPAGACAL)

Keywords

• Public healthcare services
• Hospital services
• Community health care
• Mental health services
• Seniors health care

Headquarters

HQ city

Kelowna

HQ country

Canada

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Revenue model

1. Public Healthcare Funding: Government-funded healthcare services delivered under the BC Ministry of Health and Provincial Health Services Authority. Services are publicly funded through provincial taxation and federal healthcare transfers, provided at no direct charge to patients with valid BC Services Cards.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Interior Health is a publicly funded regional health authority that delivers a comprehensive range of healthcare services across British Columbia's interior region. Its core offerings include hospital-based acute and emergency care, community health centre services, mental health and substance use treatment, seniors health and wellness programs, cancer screening, home and community care, and Indigenous health and wellness services, supported by digital patient tools such as MyHealthPortal and virtual care.

Product overview

Interior Health is a regional health authority serving the southern interior of British Columbia with a population of over 843,500. Its digital health portfolio centers on patient-facing platforms including MyHealthPortal (a secure patient information portal), Digital Health Support (user assistance), Virtual Care Services (video visits), and an online lab booking system. The broader clinical portfolio includes cancer screening programs (breast, cervical, colon, lung) with mobile mammography, Seniors Health and Wellness Centres (geriatric and rehabilitation care in Kamloops, Kelowna, Salmon Arm, Revelstoke), community rehabilitation (in-home therapy), mental health and substance use services (including the Access Central withdrawal management program launched December 2025), home and community care, Indigenous Health and Wellness Strategy (renewal in progress for 2027), the SAFE Program for sexual assault forensic examination, palliative and end-of-life care, and Hospital at Home (acute care delivered at home). The organization employs over 25,400 staff and 2,000+ volunteers across hospitals, community health centres, and long-term care facilities throughout the region.

Differentiator

Problem solved

Functional benefit

Products and services

• MyHealthPortal A secure patient portal enabling individuals to access their personal health information, lab results, and medical records via smartphone, tablet, or computer. Targeted at patients and residents across BC's interior region.
• Digital Health Support A one-stop support service assisting patients, caregivers, and families in navigating IH virtual and digital health tools including MyHealthPortal, online lab and imaging scheduling, and video visits.
• Virtual Care Services Video-visit-based appointments with care teams that enable patients to receive clinical consultations remotely. Targeted at patients unable to visit in person.
• Online Lab Booking A public-facing online appointment scheduling system for laboratory tests, accessible through labonlinebooking.ca.
• Seniors Health and Wellness Centres Specialty gerontology centres offering interprofessional team-based care including geriatricians, occupational therapy, and rehabilitation services across Kamloops, Kelowna, Salmon Arm, and Revelstoke.
• Cancer Screening Programs Screening services for breast, cervical, colon, and lung cancer offered throughout Interior Health at hospitals and clinics, including mobile mammography for rural communities.
• Community Rehabilitation In-home assessments, consultations, treatment, and education provided by physical and occupational therapists to help clients restore, improve, or maintain physical capabilities.
• Mental Health & Substance Use Services A comprehensive suite of mental health and substance use services including adult and youth services, harm reduction, overdose prevention, and substance use peer engagement.
• Access Central A withdrawal management service supporting adults aged 19+ in accessing withdrawal management services throughout Interior Health.
• Home and Community Care Services enabling individuals to remain living independently at home, including community nursing, occupational therapy, physiotherapy, home support, and eligibility assessments for long-term care.
• Sexual Assault Forensic Examination (SAFE) Program Medical and forensic care for individuals who have experienced sexual violence, accessed through emergency departments with options including in-person examiners and teleSAFE consultants.
• Palliative & End-of-Life Care End-of-life care options including hospice services, medical assistance in dying (MAiD), palliative care overview, family guides, and support for the final days.
• Hospital at Home An acute care delivery model providing hospital-level treatment in the patient's home as an alternative to traditional inpatient hospitalization.

Quantifiable outcome

• Delirium affects approximately 50% of older patients admitted to hospital and more than 80% in intensive care - highlighting need for preventive care
• +1 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• LifeLabscoreStrategic or Co-development Partner · 1 January 2026LifeLabs is working with Interior Health and community representatives through a working group to preserve and potentially improve lab services at the Trail Community Health Centre. The partnership aims to maintain downtown health centre services with workflow improvements and positive recruitment signs for additional staff.
• BC CancercoreStrategic or Co-development PartnerBC Cancer provides screening programs for breast, cervical, colon, and lung cancer throughout Interior Health region. Interior Health facilities offer screening services including mammography, Pap tests, and colonoscopy at local hospitals and clinics.
• HealthLinkBCcoreStrategic or Co-development PartnerPartnership with HealthLinkBC (8-1-1) for 24/7 health information and navigation services, and BC 2-1-1 for community and social services information.
• Health GatewaycoreStrategic or Co-development PartnerProvincial digital health platform for accessing vaccine records and other health information, enabling residents to access their immunization and health data.
• BC Ministry of HealthcoreStrategic or Co-development PartnerProvincial health ministry providing funding, policy direction, and oversight for healthcare delivery across British Columbia.
• Government of Canada (Federal)coreStrategic or Co-development PartnerFederal government providing healthcare funding through Canada Health Transfer and joint funding for specific projects like affordable housing (National Housing Strategy).
• Selkirk CollegeminorStrategic or Co-development PartnerEducational institution that may offer a lab assistant program as part of workforce development for Trail area lab services.
• Indigenous Nations and CommunitiescoreStrategic or Co-development PartnerInterior Health recognizes and acknowledges traditional territories of multiple Indigenous nations (Dakelh Dene, Ktunaxa, Nlaka'pamux, Secwepemc, St'at'imc, syilx, and Tsilhqot'in) and works in partnership on Indigenous Health and Wellness Strategy renewal.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Alberta Health Services: Alberta Health Services is the single provincial health authority for Alberta, delivering acute care, continuing care, mental health, and public health across the province. Comparable to Interior Health as a publicly funded, integrated provincial/regional health system, though operating at much larger scale as a single province-wide entity.
• Manitoba Shared Health: Shared Health is Manitoba's provincial health organization that coordinates health service delivery across the province, including hospitals, diagnostics, and digital health. Comparable to Interior Health as a publicly funded entity delivering integrated acute and community health services across a large geography.
• Ontario Health: Ontario Health is the provincial agency that oversees health system planning, funding, and delivery across Ontario, including digital health, home care, and primary care. Comparable to Interior Health as a publicly funded health system steward with population-scale accountability.
• Saskatchewan Health Authority: Saskatchewan Health Authority is the single provincial health authority in Saskatchewan, formed by amalgamating 12 former regional health authorities. Comparable to Interior Health in integrated service mandate (hospitals, long-term care, mental health, public health), though at provincial scale rather than regional.
• Provincial Health Services Authority (PHSA): PHSA is the BC provincial health authority that oversees and coordinates specialized provincial programs and the regional health authorities including Interior Health. Comparable as the parent/governance layer that funds and coordinates IH's operations.

Others

• Health Canada: Health Canada is the federal department responsible for national health policy, regulation, and Canada Health Transfer funding that flows to provinces including BC. Comparable to Interior Health as an ecosystem participant — provides the federal funding layer that ultimately underwrites IH's operations.

Direct peers

• Fraser Health Authority: Fraser Health is another BC regional health authority serving the fastest-growing region in the province. It shares Interior Health's exact institutional structure (designated health authority under BC Health Authorities Act), publicly funded delivery model, and integrated acute/community/home care mandate.
• Island Health: Island Health (Vancouver Island Health Authority) is a BC regional health authority delivering hospital, residential, community, and home care across Vancouver Island. Directly comparable to Interior Health in scope of services, population-scale mandate, and PHSA funding relationship.
• Northern Health: Northern Health is the BC regional health authority serving the northern third of the province, including highly rural and remote communities. It is a direct peer to Interior Health with comparable governance, funding model, and rural-service-delivery challenges.
• Vancouver Coastal Health: Vancouver Coastal Health is one of BC's five regional health authorities, providing hospital, community, and home care services to residents of Vancouver, Richmond, and the Coast. It is a direct peer of Interior Health in mandate, governance under the Health Authorities Act, and funding model via PHSA.

Market position

Weaknesses4 records

Competitive moat5 records

Key highlights7 records

Customer concentration

• Xx.com/Interior_Health
• YouTubeyoutube.com/user/InteriorHealthAuth
• Facebookfacebook.com/InteriorHealth
• LinkedInlinkedin.com/company/interior-health-authority
• Instagraminstagram.com/interiorhealthbc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Interior Health