What Advanced Media does

Advanced Media (株式会社アドバンスト・メディア, TYO: 3773) is a Japanese AI voice recognition company founded in 1997 as Japan's first specialized speech recognition vendor and currently the domestic market share leader in AI speech recognition software and cloud services per ecarlate and ITR analyst surveys. The company builds its entire product portfolio around its proprietary AmiVoice engine, which supports both hybrid and End-to-End neural network architectures for real-time and batch transcription across Japanese, English, Chinese, Korean, and Thai, with additional capabilities in speaker identification, emotion analysis, and keyword spotting.

The product portfolio is organized as a platform-plus-modules architecture spanning multiple verticals. VoXT One serves as the umbrella meeting minutes platform containing ScribeAssist (standalone offline) and ProVoXT (cloud-based) transcription tools. AmiVoice Communication Suite targets contact centers with real-time transcription, sentiment analysis, AI multi-step reasoning, and 30+ IP-PBX/contact center integrations including Avaya, Genesys, Amazon Connect, and NICE CXone. AmiVoice SalesBoost is a sales enablement suite comprising SalesAgent (real-time AI sales support), SF-CMS (conversation analytics), and RolePlay (AI avatar-based training). Vertical-specific solutions include AmiVoice Ex7 and iNote for healthcare (20,000+ facility deployments), AmiVoice B-Work One and Super Inspection Platform for construction, and AmiVoice Keyboard/SBx for hands-free data entry in industrial environments.

Advanced Media operates a multi-channel go-to-market combining direct enterprise sales, channel partnerships (Daiwa Bow Information System for hardware), Amazon Japan consumer e-commerce, and a self-service developer platform (AmiVoice Cloud Platform). Revenue is generated through diversified streams: SaaS/cloud subscriptions (Communication Suite, ProVoXT, VoXT One), on-premise license sales, usage-based API fees, hardware sales (AmiVoice Front WT01 microphone at ¥36,300), and professional services. The company holds ISO/IEC 27001 (ISMS) and Privacy Mark certifications, serves over 20,000 medical facilities, 600+ contact center companies, 3,000+ enterprise organizations, and 1,700+ hardware customers, and is publicly listed on the Tokyo Stock Exchange under ticker 3773.T.

Name

Advanced Media

Legal name

株式会社アドバンスト・メディア

Website

https://advanced-media.co.jp

Company type

Public

Founded year

1997

Operating status

Operating

Headcount range

101–250 employees

Short description

Advanced Media is a Japanese AI voice recognition company operating the proprietary AmiVoice engine, providing speech-to-text, transcription, and conversational AI solutions for contact centers, healthcare, government, construction, and enterprise meetings.

Ownership category

akta.pro rank

Product category

AI Speech Recognition Software

NAICS

Software Publishers (5132), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Software Publishers (513210)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Audio & Speech Analytics (call analytics, QA, insights) (HDAAAFAH)

akta.pro secondary industry

On-Device Speech & Audio AI (wake word, ASR, enhancement) (HDAAAJAF)

Keywords

• AI speech recognition
• Contact center voice AI
• Meeting transcription software
• Medical voice input
• Voice recognition API

Headquarters

HQ city

Toshima

HQ country

Japan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. SaaS / Cloud Subscription (Speech Recognition Solutions): Cloud-based speech recognition services sold as subscriptions — includes ProVoXT (cloud transcription), VoXT One platform, AmiVoice Communication Suite cloud version, and AmiVoice SalesBoost solutions. Typically per-seat or per-license pricing with annual billing.
2. On-Premises / Standalone Software Licenses: Standalone applications including ScribeAssist (standalone AI minutes tool), Communication Suite on-premises version, and AmiVoice SDK for embedded deployment. Sold as per-seat or perpetual license with annual support/maintenance fees.
3. API / Platform Usage Fees: AmiVoice Cloud Platform (ACP) charges for API usage — developers and enterprises integrate speech recognition into their own products via API, with usage-based or subscription pricing depending on volume and plan tier.
4. Hardware Sales: Sale of specialized voice input hardware including AmiVoice Front WT01 (Bluetooth noise-canceling microphone, 36,300 JPY), AmiVoice Front FF01 (ultra-compact directional mic), AmiVoice Front HUB01 (multi-mic aggregation device), and accessories.
5. Professional Services & Custom Development: Custom speech recognition engine tuning for specific industries/terminology, system integration, and implementation services for enterprise deployments. Includes bespoke dictionary creation for specialized sectors.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels9 records

Core offering

Advanced Media develops and sells the proprietary AmiVoice AI speech recognition engine and a portfolio of vertical-specific voice solutions, including contact center suites, meeting transcription platforms, medical voice input systems, construction inspection apps, sales enablement tools, and a developer-facing speech API (AmiVoice Cloud Platform). The company offers both cloud-based SaaS and on-premises/standalone deployments, integrated with generative AI for summarization and analytics.

Product overview

Advanced Media operates as a platform-plus-modules architecture built around the proprietary AmiVoice speech recognition engine (domestic market share leader per ecarlate surveys). The product portfolio is organized into several distinct solution lines: VoXT One serves as the umbrella meeting minutes platform encompassing the stand-alone ScribeAssist and cloud-based ProVoXT transcription tools; AmiVoice Communication Suite provides contact center voice recognition with optional modules including AOI LLM (local generative AI), CQM Assist (automated quality evaluation), and ISR Studio (voicebot); AmiVoice SalesBoost encompasses SalesAgent (real-time AI sales support), SF-CMS (conversation analytics), and RolePlay (AI role-play training); medical products include Ex7 voice input system and iNote/iNote Lite work-sharing services; construction offerings comprise AmiVoice B-Work One platform and the AmiVoice Super Inspection Platform for building inspections; voice input products include Keyboard (Windows hands-free), SBx (mobile voice input), and Front-series microphones (WT01, FF01, HUB01); and the developer platform provides AmiVoice API/Private/SDK via AmiVoice Cloud Platform. All products share the core AmiVoice speech recognition engine.

Differentiator

Problem solved

Functional benefit

Brands

• AmiVoice: AI voice recognition technology brand and product family, including AmiVoice API, AmiVoice Cloud Platform, and numerous industry-specific solutions.
• VoXT One
• AmiVoice SalesBoost
• AmiVoice Communication Suite
• AmiVoice CQM Assist
• AmiVoice ISR Studio
• AmiVoice SalesAgent
• AmiVoice RolePlay
• ScribeAssist
• ProVoXT
• AmiVoice Super Inspection Platform
• AmiVoice B-Work One
• AmiVoice Keyboard
• AOI LLM for AmiVoice Communication Suite
• AmiVoice Cloud Platform

Products and services

• VoXT One Centralized platform aggregating multiple AI-powered meeting minutes and transcription solutions (ScribeAssist, ProVoXT) under one account, with integrated AI summarization for organizations of all sizes.
• ScribeAssist Standalone AI transcription application operating entirely offline on local PC; supports real-time and batch transcription with AI speaker identification, keyword tagging, GPT-4o-powered summarization, minutes editor, and flexible Word export. Priced per license (seat) on annual subscription.
• ProVoXT Cloud-based AI transcription service under VoXT One; supports real-time and file upload transcription with collaborative editing, real-time multilingual translation, AI summarization with custom prompts, and live view for real-time transcript sharing via URL. Usage-based pack pricing.
• AmiVoice Communication Suite Contact center AI voice recognition solution providing full-call real-time text transcription, sentiment/emotion analysis, topic extraction, multi-call simultaneous supervisor monitoring, operator real-time support, AI-generated summarization, automated quality scoring, and external system integration via API. Quote-based enterprise pricing.
• AOI LLM for AmiVoice Communication Suite On-premises generative AI (LLM) add-on for secure processing of call data within customer infrastructure; provides AI summarization, Q&A extraction, and VoC analysis without sending sensitive data to external clouds; uses fine-tuned base models with RAG for enhanced accuracy.
• AmiVoice CQM Assist Automated monitoring evaluation report creation web application for contact center supervisors; automatically scores and evaluates all calls using Communication Suite transcription data; supports HDI-Japan standard evaluation criteria, multi-user simultaneous review, commenting, and flexible license management.
• AmiVoice ISR Studio AI voicebot service for automated inbound call handling; IVR integration with voice recognition for natural language call routing and automated responses.
• AmiVoice SalesBoost Sales enablement suite combining conversation visibility, AI-powered sales training, and real-time AI sales assistance. Comprises SalesAgent (real-time support), SF-CMS (conversation analytics), and RolePlay (AI role-play training).
• AmiVoice SalesAgent Real-time AI-powered sales support solution combining speech recognition, generative AI (GPT), and emotion analytics; supports pre-meeting preparation, in-meeting key point extraction and real-time coaching, and post-meeting analysis across 6 dimensions; on-premises AI server with customer Azure environment.
• AmiVoice SF-CMS Conversation analytics solution that visualizes and analyzes sales and customer service interactions; uses AI speech recognition to transcribe and analyze conversation content for performance improvement.
• AmiVoice RolePlay AI-powered self-training platform for sales role-play and customer service skills development; features AI avatars for interactive dialogue-based role-play using generative AI, scenario-based training, automatic quantitative scoring of sales talk, and iOS/browser-based mobile access.
• AmiVoice Ex7 Voice input system for healthcare and medical settings using AI speech recognition to enable hands-free clinical documentation; medical-specialized vocabulary and workflow integration. Deployed at 20,000+ medical facilities.
• AmiVoice iNote / iNote Lite AI voice recognition work-sharing service for healthcare; enables voice-based note creation and sharing among medical staff; together with Ex7 has exceeded 20,000 facility installations.
• AmiVoice B-Work One AI-powered platform for the construction industry combining AmiVoice speech recognition with generative AI to support construction site communication; aggregates construction site information and provides AI assistant for rapid information access and decision-making.
• AmiVoice Super Inspection Platform iOS-based construction inspection app using AI voice recognition for high-speed on-site data entry; available for reinforcement steel inspection, finish inspection, and photo management; type-specific drawing registration feature enables bulk drawing linking for same-type rooms.
• AmiVoice Keyboard Hands-free voice input solution replacing keyboard operation; enables all keystrokes (number, letter, function, control keys) via voice; standalone offline voice recognition engine for offline use.
• AmiVoice SBx Voice input app for mobile iOS/Android devices enabling voice-only data entry replacing keyboard operations; supports specialized dictionaries for pharmaceutical, financial, insurance, and general business use; available in dedicated versions for medical and other industry verticals.
• AmiVoice Front WT01 Bluetooth voice recognition-specialized microphone with 2-microphone array for noise cancellation and directional voice capture; withstands environments up to 90dB; weighs 52g with neck strap or clip attachment; IPX4 splash-resistant; up to 8 hours continuous operation; compatible with iOS, Android, and Windows.
• AmiVoice API / AmiVoice Cloud Platform (ACP) Public AI speech recognition API (and supporting Cloud Platform) for embedding AmiVoice capabilities into external applications and services; available as cloud-based API, customer-dedicated Private environment, or standalone SDK; supports real-time/batch transcription, word registration, filler deletion, speaker identification, and real-time captioning. Usage-based pricing with free trial.

Quantifiable outcome

• After-call work reduction: 56 seconds to 19 seconds per call (67% reduction) in a government call center, enabling 8,000 additional incoming calls per month
• +7 more outcomes

Named customers11 records

Segments7 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration22 records

AI capability9 records

Feature11 records

Partnerships

One partnership is on record.

• Shift Plus Co., Ltd. (株式会社シフトプラス)coreStrategic or Co-development Partner · 2 April 2026Shift Plus Co., Ltd. operates the voice recognition AI transcription tool 'eRex' designed for Japanese local government LGWAN networks. The tool automatically converts audio from council minutes and internal meetings into text using Advanced Media's AmiVoice API. Shift Plus developed eRex leveraging AmiVoice Cloud Platform, and Advanced Media features the development story as a case study on its platform site. Shift Plus also operates LedgHOME, a hometown tax management system adopted by 520+ municipalities.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• AI inside Inc. Tokyo-listed (4488.T) Japanese AI vendor offering OCR, NLP, and generative AI products (DX Suite, HeylOne, Fabric). Comparable as a domestic Japanese AI platform competing for enterprise AI budgets and government DX contracts, with overlapping customer segments in finance, government, and contact centers.
• PKSHA Technology: Tokyo-listed (3993.T) Japanese AI company specializing in natural language processing, machine learning, and computer vision. Comparable as a Japanese enterprise AI/ML vendor competing in NLP, recommendation, and customer-experience AI — overlapping target customers and similar platform-plus-vertical go-to-market.

Emerging players

• Otter.ai: AI meeting transcription and note-taking platform with strong enterprise growth. Comparable to VoXT One (ScribeAssist/ProVoXT) in meeting transcription and AI summarization; emerging player with global reach challenging AmiVoice's Japanese meeting minutes share.
• Rev.com: US-based transcription and speech AI services provider. Comparable to ProVoXT and ScribeAssist in cloud transcription and AI-assisted meeting notes, with an enterprise API offering similar to AmiVoice Cloud Platform.

Regional players

• Dai Nippon Printing (DNP): Major Japanese conglomerate with a digital solutions business unit that has built voice/AI services for government and BPO. Comparable as a large Japanese competitor pursuing speech recognition and AI transcription for municipal and enterprise customers, often via partnerships similar to Advanced Media's Shift Plus relationship.
• Toshiba Digital Solutions: Japanese enterprise IT and AI vendor with speech recognition offerings in industrial, healthcare, and government markets. Comparable as a domestic Japanese competitor with overlapping vertical focus in healthcare/clinical documentation and government DX.

Broad incumbents

• Cisco (Webex): Webex collaboration platform includes real-time transcription, translation, and meeting AI features. Comparable to VoXT One and AmiVoice Communication Suite for enterprise meetings and contact center; represents a global incumbent bundling speech AI into broader collaboration/contact center stacks.
• Genesys: Major cloud contact center platform (PureConnect, PureCloud, Genesys Cloud) and Advanced Media integration partner. Comparable as a customer-facing contact center AI suite provider with speech analytics, agent assist, and quality monitoring — Advanced Media integrates with and competes against Genesys' bundled AI capabilities.
• Nuance Communications (Microsoft): Once-independent leader in healthcare and enterprise speech recognition, now part of Microsoft. Direct product overlap with AmiVoice Ex7 (medical dictation) and AmiVoice Communication Suite (call center). Represents the dominant global incumbent that defines competitive benchmarks for accuracy and vertical depth.
• Verint Systems: Global enterprise contact center analytics and workforce engagement vendor. Comparable to AmiVoice Communication Suite in call center speech analytics, quality monitoring, and customer engagement analytics; competes for the same enterprise contact center IT budget.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/amivoice_pr
• YouTubeyoutube.com/user/AdvancedMediaInc
• Facebookfacebook.com/amivoice
• LinkedInlinkedin.com/company/advancedmedia

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments2 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Advanced Media