A2B Australia

What A2B Australia does

A2B Australia Limited (ASX: A2B) is Australia's largest taxi network operator, founded in 1976 and headquartered in Alexandria, NSW. The company operates an integrated platform spanning passenger taxi services through the 13cabs and Silver Service brands (over 8,000 vehicles across Adelaide, Brisbane, Darwin, Melbourne, Perth, Sydney and regional areas), cashless payment infrastructure through Cabcharge (over 22,000 payment terminals deployed across Australia), proprietary taxi dispatch and booking technology through MTI (licensed globally to taxi companies), and driver-facing mobile payment solutions through Spotto and Fareway Plus.

The company's technology stack includes MTI's smart dispatch algorithms, booking applications, call centre systems, and in-vehicle tablet and data terminal hardware; Cabcharge Plus, a cloud-based corporate travel management platform with compliance tracking and reporting; and a 24/7 Australian-based contact centre supporting bookings and operator services. The technology is supplied both internally to A2B brands and externally to taxi operators worldwide, creating a dual captive-and-licensing revenue model.

A2B Australia generates revenue through transaction fees on taxi fares, payment processing fees on Cabcharge terminals, subscription fees on the Cabcharge Plus corporate platform, technology licensing royalties from MTI, and managed services including vehicle financing, insurance, and operator support. The customer base spans individual consumers, corporate and government accounts, taxi operators/drivers, and taxi merchants. Since 2024, A2B has operated as a subsidiary of ComfortDelGro Corporation Australia, which is part of the Singapore-listed ComfortDelGro group operating in 13 countries with over 54,000 vehicles globally.

Name

A2B Australia

Legal name

A2B Australia Limited

Website

https://a2baustralia.com

Company type

Public

Founded year

1976

Operating status

Operating

Headcount range

501–1,000 employees

Short description

A2B Australia operates Australia's largest taxi network (8,000+ vehicles) under 13cabs and Silver Service, alongside Cabcharge payment infrastructure (22,000+ terminals), MTI dispatch technology licensed globally, and driver payment apps, serving consumers, corporates, and government accounts.

Ownership category

akta.pro rank

Product category

Taxi Services and Ground Transportation

NAICS

Taxi and Ridesharing Services (485310), Taxi and Ridesharing Services (48531), Taxi and Limousine Service (4853), Limousine Service (485320)

SIC

Services-Auto Rental & Leasing (No Drivers) (7510)

akta.pro primary industry

E-Hailing Taxi Aggregators (Licensed Taxi Dispatch Platforms) (THADADAC)

akta.pro secondary industries

Dispatch / Call Center Taxi Services (THADAEAB), E-Hail Taxi Operators (Taxi via Apps) (TLAFAHAB), Street-Hail Taxi Services (THADAEAA)

Keywords

• Taxi services
• Cashless payment processing
• Taxi dispatch technology
• Corporate travel management
• Premium chauffeur transport

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Taxi Services Revenue: Revenue from passenger taxi fares across 13cabs and Silver Service networks operating in major Australian cities and regional areas. Includes booking fees and fare collection.
2. Payment Processing: Transaction fees and service charges from Cabcharge payment terminals processing taxi fares. Provides cashless payment processing for passengers with control and insights for account clients.
3. Corporate Account Management: Subscription and service fees from Cabcharge Plus cloud-based travel management platform providing corporate travel policy compliance, tracking, and reporting.
4. Technology Licensing: MTI technology products and services licensed to taxi companies globally including booking apps, dispatch systems, and in-vehicle technology solutions.
5. Operator Services: Vehicle financing, insurance products, and support services for taxi operators including booking and dispatch services and vehicle fit-outs and repairs.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels5 records

Core offering

A2B Australia operates Australia's largest taxi network through the 13cabs and Silver Service brands, providing passenger taxi transport across major Australian cities and regional areas. The company also delivers cashless taxi payment processing through Cabcharge (22,000+ terminals), corporate travel management via the Cabcharge Plus cloud platform, and global taxi dispatch technology through MTI to taxi operators and drivers.

Product overview

A2B Australia operates as a platform-plus-modules architecture in the personal transport sector. The core passenger services are delivered through 13cabs (standard taxi service) and Silver Service (premium tier), while Cabcharge serves as the payment infrastructure providing over 22,000 terminals for cashless taxi fare payments with corporate account management. MTI supplies the underlying technology including booking apps, call center systems, smart dispatch algorithms, and in-vehicle hardware. Spotto and Fareway Plus are driver-focused mobile payment solutions. Together, these products provide end-to-end solutions for operators, drivers, passengers, and corporate customers across Australia.

Differentiator

Problem solved

Functional benefit

Brands

• 13cabs: Australia's leading taxi company with thousands of cabs on the road across Adelaide, Brisbane, Darwin, Melbourne, Perth, Sydney and regional areas in New South Wales, Northern Territory, Queensland, Victoria and Western Australia.
• Silver Service
• MTI
• Cabcharge
• Spotto

Products and services

• 13cabs Australia's leading taxi company providing passenger taxi transport across Adelaide, Brisbane, Darwin, Melbourne, Perth, Sydney, and regional areas in New South Wales, Northern Territory, Queensland, Victoria, and Western Australia. Offers innovative booking platforms, a 24/7 Australian-based Contact Centre, and quality customer service for individual passengers.
• Silver Service Australia's largest premium taxi service operating in Brisbane, Melbourne, Perth, and Sydney, offering passengers transport in style and luxury with professional drivers. Targeted at passengers seeking a higher-tier taxi experience.
• MTI Global taxi technology platform supplying booking apps, call centre technology, smart dispatch algorithms, and in-vehicle tablet and data terminal solutions to taxi companies worldwide. Enables taxi operators and drivers to manage bookings, dispatch, and in-vehicle technology operations.
• Cabcharge Payment technology and cashless payment solution for taxi fares, with over 22,000 payment terminals deployed across Australia. Provides taxi merchants with cashless fare processing, installation, over-the-air upgrades, and 24/7 tech support, and offers corporate account clients improved control, deeper insights, and end-to-end automation.
• Spotto Mobile payment solution for taxi drivers offering flexibility, contactless payments, and a companion app that puts drivers in control of their payments.
• Cabcharge Plus Cloud-based travel management solution that simplifies account management and ensures effective travel compliance. Provides group-wide tracking, reporting, and analysis for corporate travel policies across corporate and government clients.
• Fareway Plus In-car technology and mobile app solution for taxi payments and bookings, part of A2B Australia's broader payment solutions portfolio for taxi operators and drivers.

Quantifiable outcome

• Over 8,000 vehicles in network
• +2 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Link Market Services LimitedminorOthersLink Market Services Limited manages A2B Australia's share register. Located at Locked Bag A14, Sydney South NSW 1235, with toll-free contact number within Australia.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Emerging players

• Ola Cabs: Indian-headquartered ride-hailing platform expanding internationally with focus on markets underserved by Uber. Adjacent competitor to A2B in the broader on-demand passenger transport category.
• Cabify: Spanish-origin ride-hailing platform operating across Latin America and southern Europe with corporate and premium offerings. Comparable as a corporate-travel oriented mobility platform competing in adjacent markets to A2B.
• Flywheel Software (Taxi Insight): US-based taxi e-hail and analytics platform focused on licensed taxis and municipal transit agencies. Directly comparable to A2B's MTI dispatch technology business serving taxi operators.

Direct peers

• Gett: Global ground transportation platform focused on corporate taxi and black-car bookings. Operates in a similar B2B-heavy taxi and ground transport niche as A2B's Cabcharge corporate accounts business.
• Curb (formerly Taxi Magic): US taxi-focused app and payment platform connecting riders to licensed taxis, with similar positioning to A2B's 13cabs + Cabcharge combination. Both aggregate licensed taxi supply rather than competing with a proprietary driver fleet.
• FREENOW (formerly myTaxi/Hailo): European multi-mobility app combining licensed taxi hailing with other transport modes, owned by BMW and Mercedes-Benz. Comparable to A2B as a licensed-taxi-first platform offering corporate accounts and payments.
• ComfortDelGro Corporation Limited: Singapore-listed parent company and one of the world's largest land transport operators with 54,000+ vehicles across 13 countries. Directly comparable as A2B's parent and operator of similar taxi, bus, and rail services in multiple geographies.

Others

• Verifone: Global payment terminal and commerce solutions provider. Comparable as an adjacent infrastructure provider in the payment terminals space that A2B's Cabcharge competes against for taxi merchant installations.

Broad incumbents

• Uber Technologies: Global rideshare and mobility incumbent with broader scope (ride-hail, delivery, freight) but directly competes with A2B for passenger taxi demand in Australia. Largest competitive threat to 13cabs.
• DiDi Global: Chinese ride-hailing and mobility platform with expanding international footprint. Comparable as a broad mobility incumbent targeting taxi modernisation and corporate accounts across multiple markets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/a2b-australia-limited

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about A2B Australia