Palkeet
Palkeet is the Finnish Government Shared Services Centre for Finance and HR, a statutory agency under the Ministry of Finance providing centralized payroll, financial administration, and HR services to Finnish state agencies serving approximately 75,000 government employees.
- Company typePrivate
- Founded2010
- HeadquartersJoensuu, Finland
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What Palkeet does
Palkeet (legal name: Valtion talous- ja henkilöstöhallinnon palvelukeskus Palkeet) is the Finnish Government Shared Services Centre for Finance and HR, a statutory agency operating under the Ministry of Finance. Established by the Act on the Finnish Government Shared Services Centre for Finance and HR (8 February 2019/179), it provides centralized financial administration, HR administration, and expert/advisory services to Finnish state government agencies and institutions. The organization is headquartered in Joensuu and operates additional offices in Helsinki (Pasila), Hämeenlinna, Mikkeli, and Pori, employing approximately 700 staff.
Palkeet delivers three core service lines — Financial Services (accounts payable/receivable, debt collection, financial reporting for 70 accounting units), HR Services (payroll for ~75,000 state employees, employment-relationship management, recruitment support, ~0.4 million travel claims annually), and Expert Services (reporting, analytics, intelligent automation) — supported by an integrated platform stack: Kieku (HR Master, SAP HCM), M2 Blue travel/expense management (Visma Aquila), Handi supplier portal, Osaava competence management, Pointti service request platform, Paletti customer extranet, Tutka/HenkilöstöBaro HR surveys, Tahti employer HR information system, and Turvaviesti secure email. Palkeet maintains over 180 software robots for process automation, with a documented reference deployment automating co-funded project revenue accruals for Luonnonvarakeskus (Luke).
Revenue is funded entirely through Finnish government appropriations and inter-agency service charges under Palkeet's statutory mandate; no commercial pricing applies. The ongoing 'Yhtenäistämmä HR-prosesseja' (Harmonizing HR Processes) program running 2023–2030 is centralizing operational HR tasks from individual agencies and migrating from Kieku/SAP HCM to a cloud-based HR Master system, making it the defining strategic initiative for the entity. Geographic scope is restricted to Finland.
Palkeet firmographics
Firmographics- Name
- Palkeet
- Legal name
- Valtion talous- ja henkilöstöhallinnon palvelukeskus Palkeet
- Website
- https://www.palkeet.fi/
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Palkeet is the Finnish Government Shared Services Centre for Finance and HR, a statutory agency under the Ministry of Finance providing centralized payroll, financial administration, and HR services to Finnish state agencies serving approximately 75,000 government employees.
- Ownership category
- akta.pro rank
Palkeet industry classification
Industry- Product category
- Government Finance and HR Shared Services
- NAICS
- Payroll Services (541214), Office Administrative Services (5611)
- SIC
- Services-Business Services, Nec (7389), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Expense Reimbursement & Employee Payments Administration (BPAAAHAK)
- akta.pro secondary industry
- Contractor Payroll, Invoicing & Payment Services (BPACAGAD)
Keywords
Where Palkeet is headquartered
LocationHeadquarters
- HQ city
- Joensuu
- HQ country
- Finland
- HQ region
- Europe
Offices5 records
Markets served
Palkeet business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Others
Revenue model
- Government Shared Services Funding: Palkeet operates as a government shared services centre under the Ministry of Finance. Services are funded through government appropriations and service agreements with customer agencies. The Act on the Finnish Government Shared Services Centre for Finance and HR (8 February 2019/179) defines its statutory mandate to provide finance and HR administration services to state organizations. Revenue is not commercially derived but through government budget allocations and cost-sharing arrangements with customer agencies.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Core finance and HR services provided to all government agencies under statutory mandate |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Palkeet product offering
Product offeringCore offering
Palkeet is the Finnish Government Shared Services Centre for Finance and HR, operating under the Ministry of Finance to provide centralized financial administration, HR administration, and expert services to Finnish state government agencies. It processes payroll for approximately 75,000 government employees, handles around 1.3 million purchase invoices, 0.6 million sales invoices, and 0.4 million travel expense claims annually. Services are delivered through statutory service agreements under the Act on the Finnish Government Shared Services Centre for Finance and HR (8.2.2019/179).
Product overview
Palkeet operates as a unified shared services center providing integrated financial and HR administration services to Finnish government organizations. The portfolio includes three core service lines (Financial Services, HR Services, Expert Services) supported by multiple digital platforms: Kieku-portaali for HR master data and payroll (processing ~75,000 state employees), Pointti for customer service requests, Paletti as the customer extranet, Matkapalvelu/M2 for travel management, ePalkkio ja matka for fee and travel invoicing, Osaava for competency management, HenkilöstöBaro ja Tutka for HR surveys, Handi for supplier management, and Turvaviesti for secure communications. The ongoing 'Yhtenäistämme HR-prosesseja' initiative (2023-2030) aims to standardize HR processes across government and modernize underlying systems.
Differentiator
Problem solved
Functional benefit
Brands
- Pointti: Customer service and support portal for Palkeet services, including service requests and expert chat functionality.
- Paletti
- Osaava
- Kieku
- Tahti
- HenkilöstöBaro
- Tutka
- ePalkkio ja matka
- Matka
- MatkaPlus
- Handi
Quantifiable outcome
- ~0.4 million travel expense claims handled annually with automation support
- +2 more outcomes
Companies that use Palkeet
Customer profileNamed customers2 records
Segments1 record
Ideal customer profiles1 record
Palkeet technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability1 record
Feature4 records
Palkeet partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- Visma Aquila OycoreVisma Aquila Oy provides and maintains the M2 Blue travel and expense management system used by Palkeet for government travel claims processing. Palkeet discloses this partnership in its data protection statement for the eFee and Travel service, noting that personal data is disclosed to Visma Aquila Oy for maintenance and support of the M2 Blue system. The M2 system is used by government employees for travel expense claims.
- Koodiviidakko OycoreKoodiviidakko Oy processes personal data on behalf and for the benefit of Palkeet in producing customer and stakeholder newsletter distribution services. This is governed by a separate agreement defining Koodiviidakko's role as a data processor under GDPR.
- Other Finnish Public Sector Service Centres (Talpa, Certia, Monetra, Meita, Provincia, Espoo, Suomen Taloushallintoliitto)minorPalkeet collaborates with other Finnish public sector shared service centres including Talpa, Certia Oy, Monetra Oy, Meita Oy, Provincia, and Espoo on shared development, contingency planning, procurement, and system development. These organizations form the ecosystem of public administration service centres in Finland.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
Palkeet competitors and assessment
Company assessmentDirect peers
- Statens Servicecenter (Sweden): Sweden's central government shared services agency providing finance, HR and payroll administration to Swedish state authorities. Operates the same statutory shared-services mandate as Palkeet for a neighboring Nordic state, with similar payroll, accounts payable and HR master-data functions.
- Statens Servicecenter (Norway): Norwegian central government shared services center delivering finance, HR and payroll services to Norwegian state agencies. Closest functional peer to Palkeet in the Nordic model of centralized state back-office operations.
- NHS Shared Business Services: UK joint venture between the NHS and Sopra Steria providing finance, payroll, procurement and HR shared services to NHS bodies. Comparable as a public-sector shared services center delivering high-volume transactional finance and payroll at scale.
- KMD: Danish public sector IT and shared services provider delivering payroll, HR, finance and case-management software to Danish municipalities and state entities. Closely comparable public-sector IT and back-office operator in a Nordic market.
- Talpa (Valtion tieto- ja viestintätekniikkakeskus): Finnish central government's ICT shared services center under the Ministry of Finance. Sister agency to Palkeet within the same ministry, providing centralized ICT services to state organizations — directly comparable as a Finnish government shared-services mandate.
- Monetra Oy: Finnish public-sector financial shared services company providing financial management and payroll services to municipalities, joint municipal authorities and healthcare organizations. Comparable as a Finnish in-house financial shared services provider operating in the same market.
- Certia Oy: Finnish public-sector shared services company providing financial and payroll administration to municipalities and joint municipal authorities. Provides finance and payroll shared services to Finnish public-sector entities, comparable in service scope to Palkeet.
- Meita Oy: Finnish public-sector financial and HR shared services company serving joint municipal authorities, particularly in the social and health sector. Comparable Finnish public-sector finance and HR shared services provider.
Broad incumbents
- SAP SuccessFactors: Enterprise cloud HR and payroll suite used globally, including by public-sector HR master systems. Relevant incumbent vendor whose cloud HR platform is being evaluated by Palkeet as the successor to Kieku/SAP HCM in its 2030 migration.
- Workday: Cloud-based enterprise HR, payroll and finance platform serving large public- and private-sector employers. Relevant incumbent technology peer against which Palkeet's future cloud HR Master system will be benchmarked and selected.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Palkeet social profiles
Digital presencePalkeet compliance and trust
Trust signalCompliance3 records
Palkeet financial estimates
Financial estimateRevenue estimate
Valuation estimate
Palkeet leadership team
Management profileNumber of profiles
Profiles9 records
Palkeet funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Palkeet M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Palkeet
What does Palkeet do?
Palkeet is the Finnish Government Shared Services Centre for Finance and HR, operating under the Ministry of Finance to provide centralized financial administration, HR administration, and expert services to Finnish state government agencies. It processes payroll for approximately 75,000 government employees, handles around 1.3 million purchase invoices, 0.6 million sales invoices, and 0.4 million travel expense claims annually. Services are delivered through statutory service agreements under the Act on the Finnish Government Shared Services Centre for Finance and HR (8.2.2019/179).
Is Palkeet a public or private company?
Palkeet is a private company. It is currently operating.
When was Palkeet founded?
Palkeet was founded in 2010. It employs 501 to 1,000 people.
Where is Palkeet based?
Palkeet is headquartered in Joensuu, Finland, in the Europe region.
How does Palkeet make money?
One revenue line is on record: government Shared Services Funding.
Who are Palkeet's main competitors?
Direct peers on record are Statens Servicecenter (Sweden), Statens Servicecenter (Norway), NHS Shared Business Services, KMD, Talpa (Valtion tieto- ja viestintätekniikkakeskus), Monetra Oy, Certia Oy and Meita Oy. Broad incumbents are SAP SuccessFactors and Workday.
Does Palkeet have an API?
No public API is recorded for Palkeet.
What industry is Palkeet in?
Palkeet's product category is Government Finance and HR Shared Services. Its primary akta.pro industry code is BPAAAHAK, Expense Reimbursement & Employee Payments Administration, with a secondary code of BPACAGAD, Contractor Payroll, Invoicing & Payment Services. Its NAICS code is 541214 and its SIC code is 7389.