What Amazon Logistics does

Amazon Logistics operates Amazon's proprietary last-mile delivery network, delivering parcels through a combination of more than 175 worldwide fulfillment centers, Delivery Service Partner (DSP) fleets, and Amazon Flex gig-economy drivers. The unit was established to reduce reliance on third-party carriers such as UPS and FedEx, and in 2024 it handled 6.3 billion packages, capturing 28% of the US parcel market — a volume that has already surpassed both incumbents in aggregate parcel count. Its core technology stack centers on AI-based route optimization across the last-mile network, electric delivery vans (anchored by a WattEV partnership in California), the Prime Air experimental drone delivery program, and Automated Reasoning compliance tooling integrated into Amazon Bedrock. A parallel smaller entity, Amazon Logistics LLC (amazonlogisticsllc.com, Seattle), operates as a separate drayage and warehousing business with a modest workforce; the source data mixes signals across both, and this description reflects the larger AMZL operation that dominates the evidence base.

Amazon Logistics generates revenue through three primary streams: per-parcel delivery fees for Amazon's own e-commerce platform, transaction fees for third-party seller fulfillment handled through Amazon's marketplace network (industry benchmark ~$9.09 per parcel), and — most recently — Amazon Supply Chain Services, launched May 2026, which makes freight distribution, fulfillment, and parcel shipping available to any external business under managed-services contracts aimed directly at UPS and FedEx corporate accounts. Go-to-market is hybrid: product-led growth driven by Prime membership and the Amazon Flex app ecosystem, paired with enterprise field sales for the new Supply Chain Services offering. Distribution channels span the Amazon e-commerce platform (Prime default), the DSP/Flex last-mile networks, direct enterprise sales, and embedded partnerships such as the WattEV electric freight arrangement. Customer segments include B2C consumers served through Prime, B2B corporate logistics buyers, and gig drivers; two named external customers are WattEV (anchor electric freight shipper) and Amazon Marketplace third-party sellers.

Name

Amazon Logistics

Legal name

Amazon.com Inc.

Website

https://amazonlogisticsllc.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Logistics Services

NAICS

Freight Transportation Arrangement (488510), Specialized Freight Trucking (4842)

SIC

Trucking & Courier Services (No Air) (4210), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Intermodal Drayage & Cartage (First/Last Mile) (TLADAFAC)

akta.pro secondary industry

Intermodal Drayage Coordination & Port/Rail Ramp Transfers (TLACAEAH)

Keywords

• Trucking services
• Intermodal drayage
• Ocean container transport
• Warehousing distribution
• Freight transportation

Headquarters

HQ city

Seattle

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Supply Chain

Revenue model

1. Parcel Delivery Fees: Amazon Logistics generates revenue by delivering packages for Amazon's e-commerce platform through its proprietary last-mile network, including delivery stations, DSPs, and Flex drivers, reducing reliance on third-party carriers like UPS and FedEx.
2. Amazon Supply Chain Services: Launched May 2026, Amazon now offers its freight distribution, fulfillment, and parcel shipping operations to any business, positioning itself as a direct competitor to UPS and FedEx for corporate logistics contracts, generating revenue through service fees.
3. Third-Party Seller Fulfillment: Amazon Logistics handles parcel delivery for third-party sellers using Amazon's fulfillment network, contributing to overall parcel volume growth and generating per-parcel revenue, with industry revenue per parcel at approximately $9.09.

Go-to-market motion3 records

Distribution channels5 records

Marketing channels4 records

Core offering

Amazon Logistics is a Seattle-based trucking and logistics services company that provides intermodal drayage, full truckload freight, ocean container transportation, warehousing and distribution, and complex logistics solutions. The company serves businesses that need cargo moved by truck, stored, and delivered to the right destinations using its trained drivers and state-of-the-art inventory system.

Differentiator

Problem solved

Functional benefit

Products and services

• Trucking Services Core trucking service focused on intermodal drayage freight, with dedicated drivers trained for seamless transfers so time is not lost in transition. Targets businesses needing ground transport of goods.
• Ocean Container Transportation Service Ocean container transportation service for moving cargo via ocean freight, promoted as a top-of-the-line offering on the website. For businesses needing international/overseas cargo movement.
• Warehousing and Distribution Services Warehousing and distribution services optimized by a state-of-the-art inventory system, ensuring cargo is divided into the right trucks and sent to the right destinations at the right time. Warehouses are protected with 24-hour security systems. For businesses needing short- or long-term storage and distribution.
• Complex Logistics Solutions Custom logistics planning for complex or non-standard shipping goals. The company works out the most efficient way to get cargo to its destination and provides detailed reports on where everything is along the way. For businesses with multi-leg or non-standard shipping needs.

Quantifiable outcome

• Amazon Logistics reduced engineering review time from approximately 8 hours to minutes using Automated Reasoning checks in Amazon Bedrock Guardrails
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core and minor.

• WattEVcoreStrategic or Co-development Partner · 16 April 2026Amazon Logistics serves as WattEV's anchor shipper, moving 1.54 million loads annually through California's electric freight infrastructure. WattEV operates five depots in California with twelve more under development. Amazon's partnership with WattEV demonstrates cost parity between electric and diesel freight ($2.46 vs $2.76 per mile) without requiring sustainability subsidies, supporting Amazon's green logistics initiatives.
• Skilled SolutionsminorChannel Partner/ Reseller/ Distributor · 16 March 2026Skilled Solutions is a logistics staffing network that handles recruitment and onboarding for app-based logistics platforms including Amazon Logistics and DPD in London. The partnership supports driver workforce acquisition and management for Amazon Logistics' last-mile delivery operations.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Hub Group: Hub Group is one of the largest U.S. intermodal drayage and trucking providers with dedicated port/rail drayage operations. It is directly comparable to Amazon Logistics LLC's stated core competency in intermodal drayage and multi-modal freight.
• Daseke: Daseke is a specialized freight and heavy-haul trucking platform with significant drayage and open-deck exposure. Comparable as a mid-sized, multi-modal trucking and logistics peer pursuing similar customer profiles.
• ArcBest: ArcBest operates the ABF Freight LTL network plus asset-light logistics and truckload brokerage. Comparable as a multi-modal freight peer combining asset-based trucking with brokerage and supply-chain services.
• Saia Inc. Saia is a multi-regional LTL carrier with growing logistics and freight arrangement offerings. Comparable as a mid-sized, growth-oriented freight peer competing for similar regional shipper relationships.

Broad incumbents

• J.B. Hunt Transport Services: J.B. Hunt operates a national intermodal container drayage network alongside dedicated trucking and brokerage. It is comparable as an incumbent multi-modal freight provider competing for similar shipper relationships and drayage volumes.
• C.H. Robinson Worldwide: C.H. Robinson is the largest U.S. freight broker and 3PL with strong intermodal and drayage capability. It is comparable as a freight-arrangement and multi-modal competitor named in the same broker litigation facing Amazon Logistics.
• Knight-Swift Transportation: Knight-Swift is one of the largest U.S. truckload carriers with growing LTL and logistics arms. Comparable as a multi-mode freight provider competing for similar drayage and truckload volumes.
• Schneider National: Schneider runs intermodal, truckload, and logistics services with significant drayage activity. It is a comparable multi-modal incumbent offering the bundled ocean-truck-warehousing-type services Amazon Logistics LLC promotes.
• XPO: XPO operates a large LTL and freight transportation network in North America and Europe. Comparable as a multi-mode freight incumbent competing for similar shipper business and operating in the same European jurisdictions.
• Old Dominion Freight Line: Old Dominion is the largest U.S. LTL carrier, providing less-than-truckload and freight services across North America. Comparable as a long-tenured freight incumbent operating overlapping truck-based service lines.

Market position

Strengths3 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights4 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Amazon Logistics