Alcaldía de San Miguel

What Alcaldía de San Miguel does

Alcaldía de San Miguel is the municipal government entity of San Miguel, a border municipality in the Putumayo Department of Colombia situated on the Ecuador frontier. It operates under Colombian constitutional and administrative law as a government_state_entity (legal name: Alcaldía Municipal de San Miguel Putumayo; contracting NIT 800252922) and is currently led by Mayor Jairo López Melo with Gestora Social Verónica Toro. The entity holds PDET (Programas de Desarrollo con Enfoque Territorial) designation, providing preferential access to national post-conflict peacebuilding funds, and serves the entire resident population of the municipality across urban and rural geographies, including indigenous communities (Resguardo Campo Alegre – Pueblo Cofán) and victim/displaced populations coordinated through the Unidad para las Víctimas.

The municipality's core offering is a suite of public administrative services delivered free of charge to citizens, including tax administration (RETEICA, Industry & Commerce), PQRDS citizen request handling (Peticiones, Quejas, Reclamos, Denuncias, Sugerencias), participatory budgeting and planning, gender-based violence response (Ruta de Atención a Violencias Basadas en Género), victim assistance programs, and cultural/community programming such as the annual XVIII Festival Internacional Artístico, Cultural, Folclórico, Turístico, Ecológico y Deportivo de la Frontera. The underlying technology platform is built on MinTIC's Mi Colombia Digital territorial portal infrastructure, hosting 15+ citizen participation channels under the Menú Participa framework, integrated with SECOP II public procurement, Power BI contract analytics, and Google Forms for participation registration. The platform hosts over 1,000 published transparency documents (decrees, agreements, resolutions) and 1,400+ categorized news items.

The business model is non-commercial: revenue is derived from national transfer mechanisms (SGP, PDET/Ocad-PAZ), local tax collection, and inter-institutional coordination, with no fees charged to citizens for municipal services. Customer segments are defined geographically (general citizens of San Miguel) and by population type (victim communities and indigenous groups, rural farmers, youth and children, women and gender-based violence victims, vulnerable populations). Distribution occurs through in-person service at the Palacio Municipal headquarters (Monday-Friday 08:00-12:30 and 14:00-17:30), digital self-service via the Mi Colombia Digital portal, WhatsApp and telephone at 320 215 23 47, institutional email, and field outreach through events such as Día del Campesino and Festival activities. Headcount is reported at 251-500 with a public servant directory listing 130+ personnel across more than 20 departments including Secretaría General y de Gobierno, Dirección Local de Salud, and Secretaría de Planeación y Obras Públicas.

Name

Alcaldía de San Miguel

Legal name

Alcaldía Municipal de San Miguel Putumayo

Website

https://sanmiguel-putumayo.gov.co

Company type

Private

Operating status

Operating

Headcount range

251–500 employees

Short description

Alcaldía de San Miguel is the municipal government of San Miguel, Putumayo, Colombia, delivering free public administrative services, citizen participation channels, and PDET post-conflict peacebuilding programs to all residents via the MinTIC Mi Colombia Digital platform.

Ownership category

akta.pro rank

Product category

Public Administration and Municipal Governance Services

NAICS

Administration of Economic Programs (9261), Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Services-Management Services (8741)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Municipal Tax & Revenue Administration (Local) (BPAIACAD), Donor Coordination, Monitoring & Evaluation (MEL) Programs (BPADABAN)

Keywords

• Public administration services
• Municipal governance
• Government services
• Citizen engagement
• E-government services

Headquarters

HQ city

Santiago

HQ country

Colombia

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Pricing tiers

Distribution channels5 records

Marketing channels5 records

Core offering

Alcaldía de San Miguel is the municipal government of San Miguel, Putumayo, Colombia, providing public administrative services to residents including tax procedures (RETEICA, Industry and Commerce), citizen request handling via the PQRDS system, transparency and accountability reporting (Rendición de Cuentas), participatory budgeting, social programs for victims, indigenous communities, women, and rural farmers, as well as infrastructure, cultural events, and public works for the local jurisdiction.

Product overview

Alcaldía de San Miguel operates a unified digital government platform built on the Mi Colombia Digital infrastructure, offering citizen services through a modular architecture. The core offerings include a PQRDS (Peticiones, Quejas, Reclamos, Denuncias y Sugerencias) system for citizen requests, Trámites y Servicios for municipal procedures, Consulta Ciudadana for public information access, and Rendición de Cuentas for government accountability. Additional services include participation channels, social services for gender-based violence, and transparency tools.

Differentiator

Problem solved

Functional benefit

Products and services

• PQRDS - Sistema de Recepción de Solicitudes

Segments6 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Ministerio de Tecnologías de la Información y las Comunicaciones (MinTIC)coreTechnology or IntegrationMinTIC provides the Mi Colombia Digital platform infrastructure that powers the municipal government's official website and digital services. The ministry oversees the national digital government strategy and provides the technological backbone for all Colombian municipal portals. The municipality participates in MinTIC initiatives including electronic offices (sedes electrónicas) and the Mi Colombia Digital territorial portal program.
• Unidad para las Víctimas (Victims' Unit)coreStrategic or Co-development PartnerThe municipality works in coordination (articulación) with the national Victims' Unit to implement the Plan de Retornos y Reubicación (Return and Relocation Plan). Joint projects include delivery of musical and sports equipment to indigenous communities (Resguardo Campo Alegre – Pueblo Cofán) and the Risaralda vereda, funded through victim reparations programs.
• Comisión Nacional del Servicio Civil (CNSC)minorChannel Partner/ Reseller/ DistributorThe CNSC is Colombia's national civil service commission responsible for public servant recruitment processes. The municipality conducts public competitive selection processes (convocatorias públicas) for positions such as Secretary General of the Municipal Council and Head of Internal Control, coordinated through the CNSC.
• Banco Agrario de ColombiaminorChannel Partner/ Reseller/ DistributorThe Banco Agrario logo appears as a linked partner on the municipal website, indicating a banking relationship for agricultural lending, rural development financing, and municipal financial services.

Scale indicators5 records

Recent moves4 records

Expansion highlights5 records

Direct peers

• Alcaldía de Mitú: Municipal capital in a remote Amazonian department with an overwhelmingly indigenous population, low-density territory, and heavy dependence on national transfers; directly comparable in administrative scale and constraints.
• Alcaldía de Puerto Asís: Putumayo PDET municipality sharing the same departmental governance structure, MinTIC digital portal, and post-conflict peacebuilding programs; directly comparable in scale and citizen-service scope.
• Alcaldía de Valle del Guamuez: Neighboring Putumayo PDET municipality on the Ecuador border with a comparable small-rural scale, agricultural economy, and indigenous population presence under the same national framework.
• Alcaldía de Orito: Border PDET municipality in Putumayo with a similar binational frontier profile, victim-assistance programs, and rural-campesino economic base; runs on the same Mi Colombia Digital infrastructure.
• Alcaldía de Tumaco: PDET border municipality in Nariño facing similar post-conflict, Afro-descendant and indigenous population dynamics, with a comparable dependency on national peacebuilding funding and SECOP II procurement.
• Alcaldía de Mocoa: Capital municipality of the Putumayo Department operating the same Mi Colombia Digital platform, PDET framework, and SECOP II integration; provides the closest functional comparison within the same department.
• Alcaldía de Inírida: Frontier municipal capital in Guainía with similar binational exposure, indigenous population majority, and small-scale administrative footprint under the same Colombian public-administration framework.
• Alcaldía de Leticia: Remote border capital in Amazonas operating the same MinTIC platform and facing comparable binational integration challenges (Brazil border), with a similar small-municipal scale.
• Alcaldía de Puerto Leguízamo: Remote Putumayo PDET municipality with comparable low-density population, indigenous-territorial dynamics, and dependence on national transfers for capital projects.
• Alcaldía de Barbacoas: PDET municipality in Nariño with similar indigenous-territorial governance, rural-agricultural base, and small-scale municipal administration under the Mi Colombia Digital framework.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC1hR5bdpdRCrkeXYOBY8z1w
• Facebookfacebook.com/profile.php
• Xx.com/ADM_SanMiguel
• LinkedInlinkedin.com/company/alcaldia-san-miguel

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alcaldía de San Miguel