INNCOM
INNCOM is a Honeywell Building Technologies brand that develops modular, cloud-based guestroom energy management and automation systems for hotels from limited-service properties to luxury resorts, distributed globally through Honeywell's dealer network and direct enterprise sales.
- Company typePrivate
- Founded1986
- HeadquartersNiantic, United States
- Headcount5,001–10,000
- GTM typeB2B
- OfferingHardware or Manufacturing
What INNCOM does
INNCOM is a hospitality-focused product brand operating within Honeywell Building Technologies, founded in 1986 and headquartered in Niantic, Connecticut. The company develops and markets integrated room automation systems for the global lodging industry, serving hotel properties ranging from limited-service hotels to luxury resorts. Its portfolio addresses rising hotel labor costs, energy expenses, and growing guest expectations for digital in-room services.
The core platform is the INNCOM Energy Management System (EMS), a modular and scalable solution offered in three tiers: INNCOM Direct (entry-level), INNCOM Core (mid-tier), and INNCOM Premium (advanced). Underlying components include the INNCOM Deep Mesh Network for room-level device communication, occupancy-based EMS Thermostats for HVAC optimization, INNCOM Lighting Automation, and INNCOM EMS Software, a cloud-based management layer. In June 2026 Honeywell extended the stack by launching an integrated hospitality cloud platform that combines Honeywell Forge, Onity access controls (including DirectKey Mobile Access and the new Trillium 2.0 lock), and INNCOM guestroom systems into a single dashboard for hotel operators.
INNCOM generates revenue from three streams: hardware sales (thermostats, lighting controls, mesh networking components), software/SaaS subscriptions via the cloud-based EMS Software, and professional services for design, installation, training, and support. Pricing is quote-based and tailored to property size and configuration rather than publicly disclosed. Go-to-market blends direct enterprise sales to hotel operators with a worldwide network of installation and integration partners accessed through a Dealer Portal and Dealer Locator, positioning INNCOM as the hospitality-vertical brand within Honeywell's broader building technologies portfolio.
INNCOM firmographics
Firmographics- Name
- INNCOM
- Legal name
- INNCOM (Honeywell Building Technologies)
- Website
- https://inncom.com
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- INNCOM is a Honeywell Building Technologies brand that develops modular, cloud-based guestroom energy management and automation systems for hotels from limited-service properties to luxury resorts, distributed globally through Honeywell's dealer network and direct enterprise sales.
- Ownership category
- akta.pro rank
INNCOM industry classification
Industry- Product category
- Hospitality Energy Management Systems
- NAICS
- Ventilation, Heating, Air-Conditioning, and Commercial Refrigeration Equipment Manufacturing (3334), Air-Conditioning and Warm Air Heating Equipment and Commercial and Industrial Refrigeration Equipment Manufacturing (333415)
- SIC
- Auto Controls For Regulating Residential & Comml Environments (3822), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Indoor Air Quality (IAQ) Monitoring & Ventilation Optimization (BPABAGAI)
- akta.pro secondary industries
- Smart HVAC, IAQ & Energy Optimization (HSAPAPAB), Smart Thermostat & HVAC Automation Integration (HSAHADAC), Tech-Forward / Smart Lifestyle Hotels (THAGADAK)
Keywords
Where INNCOM is headquartered
LocationHeadquarters
- HQ city
- Niantic
- HQ country
- United States
- HQ region
- North America
Markets served
INNCOM business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Personnel, Supply Chain, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Hardware Sales: Sale of physical products including INNCOM EMS Thermostats, lighting automation equipment, and related hardware components for hotel guestroom automation systems.
- Software/SaaS Subscriptions: Cloud-based INNCOM EMS Software platform providing centralized energy management, monitoring, and analytics capabilities for hotel operators.
- Professional Services: Design, installation, training, and consultation services for INNCOM systems deployment, including onsite, online, and phone support.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
INNCOM product offering
Product offeringCore offering
INNCOM develops and markets integrated room automation and energy management systems for hotels. Its offering combines occupancy-based thermostats, lighting automation, cloud-based EMS software, and a proprietary deep mesh network into a modular, scalable platform (INNCOM Direct, Core, and Premium tiers) used by hotels from limited-service properties to luxury resorts to manage guestroom HVAC energy use and enhance guest comfort.
Product overview
INNCOM is a modular, scalable guestroom automation and energy management product portfolio under Honeywell Building Technologies. The INNCOM Energy Management System (EMS) serves as the core platform, available in three tiers: INNCOM Direct (entry-level), INNCOM Core (mid-tier), and INNCOM Premium (advanced). The system integrates components including INNCOM EMS Software (cloud-based), INNCOM Deep Mesh Network (communication infrastructure), INNCOM Lighting Automation, and INNCOM EMS Thermostats (occupancy-based). Honeywell also offers complementary access management solutions under the Onity brand including DirectKey Mobile Access and Trillium electronic locks. The portfolio enables hotels to automate guestroom experiences and manage energy efficiency, with integration capabilities into broader Honeywell building management systems.
Differentiator
Problem solved
Functional benefit
Brands
- INNCOM Direct: A variant of the INNCOM Energy Management System designed for specific hospitality applications.
- INNCOM Core
- INNCOM Premium
- INNCOM EMS Software
- INNCOM Deep Mesh Network
- INNCOM Lighting Automation
- INNCOM EMS Thermostats
Products and services
- INNCOM Energy Management System (EMS) Modular and scalable energy management system providing centralized insights and control of guestroom HVAC energy use, designed for hotels ranging from limited-service properties to luxury resorts to manage energy costs while keeping guests comfortable.
- Onity Access Management Honeywell's electronic access control product line for hotels including mobile credential solutions, electronic locking systems, front desk systems, and electronic in-room safes, offered alongside INNCOM within the hospitality portfolio.
- Trillium 2.0 Electronic Lock Electronic hotel door lock supporting mobile credentials and digital wallet room access, introduced as part of Honeywell's integrated hospitality platform to complement INNCOM guestroom systems.
- Honeywell Integrated Cloud Platform for Hotels Integrated cloud platform for hotels that consolidates room access, energy use, security, and maintenance management into a single dashboard by combining Honeywell Forge enterprise building management, Onity electronic access controls, and INNCOM guestroom automation systems for hotel operators.
Quantifiable outcome
- Market projected to grow from USD 1,251.82 million to USD 2,392.2 million (8.68% CAGR) through 2032 in North America
Companies that use INNCOM
Customer profileSegments1 record
Ideal customer profiles1 record
INNCOM technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
INNCOM partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Honeywell ForgecoreINNCOM guestroom systems are integrated into Honeywell Forge, Honeywell's enterprise-level building management and optimization platform. This integration combines guestroom automation data with broader building operations insights, enabling consolidated management of room access, energy use, security, and maintenance through a single dashboard.
- Onity (Honeywell)coreINNCOM works alongside Onity access controls (DirectKey Mobile Access, Serene Luxury Lock, Trillium locks) within Honeywell's integrated cloud platform for hotels. Onity provides electronic locking systems and mobile access credentials that complement INNCOM's guestroom energy management capabilities.
Scale indicators3 records
Recent moves5 records
Expansion highlights5 records
INNCOM competitors and assessment
Company assessmentBroad incumbents
- Siemens (Smart Infrastructure): Siemens Smart Infrastructure provides building automation, HVAC control, and energy management solutions to commercial real estate and hospitality, overlapping with INNCOM at the building systems layer while operating across a much broader portfolio.
- Johnson Controls: Johnson Controls offers building automation, HVAC controls, and energy management platforms (including Metasys and OpenBlue) that directly compete with INNCOM's guestroom automation stack in hotel and commercial buildings.
- Schneider Electric: Schneider Electric's EcoStruxure platform spans building management, energy monitoring, and HVAC controls with hospitality applications, competing with INNCOM at the integrated building automation layer.
- Lutron Electronics: Lutron provides lighting and shading controls with dedicated hospitality solutions (myRoom), competing with INNCOM Lighting Automation in upscale hotel guestroom environments.
Direct peers
- Crestron Electronics: Crestron provides integrated guestroom automation, lighting, climate, and shade control for luxury and upscale hotels, competing with INNCOM Premium and the broader integrated dashboard experience.
- ASSA ABLOY (VingCard / Elsafe): ASSA ABLOY's VingCard and Elsafe brands offer electronic hotel locks, mobile access, and guestroom technology that intersect with INNCOM's bundled offering alongside Onity access controls.
- Salto Systems: Salto provides electronic access control and mobile key solutions for hotels, directly comparable to Onity (Honeywell's access brand bundled with INNCOM) and competing for the same hospitality spec.
- Legrand (Hospitality / Vantage): Legrand's hospitality solutions, including lighting controls, thermostats, and guestroom management, directly overlap with INNCOM's occupancy-based thermostats, lighting automation, and modular guestroom tiers.
Emerging players
- Verdant Environmental Solutions: Verdant offers energy management thermostats and occupancy-based HVAC controls specifically designed for hotels, overlapping with INNCOM's EMS Thermostat product line in the same end market.
- Telkonet: Telkonet specializes in hospitality energy management with its EcoSmart platform of occupancy-based thermostats and centralized control, a direct niche competitor to INNCOM EMS in hotel guestrooms.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
INNCOM social profiles
Digital presenceINNCOM financial estimates
Financial estimateRevenue estimate
Valuation estimate
INNCOM leadership team
Management profileNumber of profiles
INNCOM funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
INNCOM M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about INNCOM
What does INNCOM do?
INNCOM develops and markets integrated room automation and energy management systems for hotels. Its offering combines occupancy-based thermostats, lighting automation, cloud-based EMS software, and a proprietary deep mesh network into a modular, scalable platform (INNCOM Direct, Core, and Premium tiers) used by hotels from limited-service properties to luxury resorts to manage guestroom HVAC energy use and enhance guest comfort.
Is INNCOM a public or private company?
INNCOM is a private company. It is classified as corporate owned and is currently operating.
When was INNCOM founded?
INNCOM was founded in 1986. It employs 5,001 to 10,000 people.
Where is INNCOM based?
INNCOM is headquartered in Niantic, United States, in the North America region.
How does INNCOM make money?
Three revenue lines are on record. Hardware Sales are the primary driver. The others are software/SaaS Subscriptions and professional Services.
Who are INNCOM's main competitors?
Broad incumbents on record are Siemens (Smart Infrastructure), Johnson Controls, Schneider Electric and Lutron Electronics. Direct peers are Crestron Electronics, ASSA ABLOY (VingCard / Elsafe), Salto Systems and Legrand (Hospitality / Vantage). Emerging players are Verdant Environmental Solutions and Telkonet.
Does INNCOM have an API?
No public API is recorded for INNCOM.
What industry is INNCOM in?
INNCOM's product category is Hospitality Energy Management Systems. Its primary akta.pro industry code is BPABAGAI, Indoor Air Quality (IAQ) Monitoring & Ventilation Optimization, with a secondary code of HSAPAPAB, Smart HVAC, IAQ & Energy Optimization. Its NAICS code is 3334 and its SIC code is 3822.