St. Charles Community

What St. Charles Community does

St. Charles Community is a faith-based nonprofit senior living organization headquartered at 600 Farrell Dr, Covington, Kentucky, founded in 1961 and sponsored by the Sisters of Notre Dame. The organization operates a comprehensive continuum of care for seniors across five service lines: independent living cottages and apartments (The Village and The Lodge, with 71 senior apartments at The Lodge alone), 24-hour assisted living and memory care (The Homestead), an adult day health program (Charlie's Club), outpatient rehabilitation (physical, occupational, and speech therapy), and private duty nursing services. A fully subsidized Senior Resource Center, launched in 2021, provides education and care navigation support to seniors and families across Northern Kentucky.

The organization's customer base consists of individual seniors and their families in the Northern Kentucky region, reached through direct-to-consumer channels including community events, educational seminars, referrals, in-person campus tours, and a dedicated Community Liaison (Margie Volpenhein, LSW). The only third-party technology platform referenced is LifeLoop, a web-based communication system and mobile app that enables residents, families, and staff to share updates, photos, activity involvement, and direct messages. Service lines operate on recurring monthly subscription pricing for residential services, with pricing not publicly disclosed; additional revenue is generated through program fees, charitable donations, and community fundraising partnerships such as the Kroger Community Rewards Program.

Revenue mechanics are diversified across the five service lines, though the organization does not publicly disclose financial figures. The organization is led by President/CEO Nichole Smith, LNHA (26-year tenure) with a leadership team including Sr. Luann Bender, SND, Director of Senior Living Michelle Bonar, Adult Day Health Program Coordinator Misty Marcum, and Community Liaison Margie Volpenhein, LSW. St. Charles is currently expanding to a second campus in Park Hills on 17.803 acres of historic Sisters of Notre Dame property acquired May 14, 2024, with Phase One planned to include independent living cottages and a Community Center.

Name

St. Charles Community

Legal name

St. Charles Care Center, Inc.

Website

https://www.stcharlescommunity.org

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

St. Charles Community is a faith-based nonprofit senior living organization in Covington, Kentucky, founded in 1961 by the Sisters of Notre Dame. It operates independent living, assisted living, adult day health, rehabilitation, and senior resource navigation services for seniors and families across Northern Kentucky.

Ownership category

akta.pro rank

Product category

Senior Living Services

NAICS

Continuing Care Retirement Communities (623311), Assisted Living Facilities for the Elderly (623312), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Single-Site CCRCs (HLADAEAE)

akta.pro secondary industries

Multi-Campus / Regional CCRC Networks (HLADAEAF), Faith-Based / Nonprofit Assisted Living Providers (HLADABAH), Community-Based Senior Centers with Adult Day Services (HLADAIAJ)

Keywords

• Senior living services
• Assisted living care
• Independent living communities
• Adult day health programs
• Outpatient rehabilitation therapy

Headquarters

HQ city

Covington

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Independent Living Services: Monthly fee-based independent living accommodations including cottages (Village) and apartments (Lodge). Includes housing, meals, housekeeping, maintenance, and access to community amenities and activities.
2. Assisted Living Services: 24-hour specialized care for individuals requiring memory loss support or daily living assistance. Includes medication administration, bathing, dressing, meals, and life enrichment programs.
3. Adult Day Health Program (Charlie's Club): Daytime care program for seniors providing respite for family caregivers. Includes meals, medication administration, activities, and therapy services. Financial assistance may be available to qualifying individuals.
4. Outpatient Rehabilitation: Physical, occupational, and speech therapy services provided to both residents and community members. Services available post-injury or surgery recovery.
5. Private Duty Nursing Services: Additional assistance with bathing, dressing, and medication reminders available for a nominal fee to existing residents.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

St. Charles Community is a faith-based nonprofit senior living organization founded in 1961 by the Sisters of Notre Dame. It provides a continuum of care through independent living cottages and apartments, 24-hour assisted living/memory care, an adult day health program (Charlie's Club), outpatient rehabilitation therapies, private duty nursing, short-term respite stays, and a subsidized Senior Resource Center serving seniors and their families in Northern Kentucky.

Product overview

St. Charles Community is a faith-based senior living organization founded by the Sisters of Notre Dame in 1961, offering a comprehensive continuum of care through distinct residential and service programs. The portfolio includes: The Village (independent living cottages), The Lodge (senior apartments), and The Homestead (assisted living) as the core residential offerings; Charlie's Club (adult day health program) for daytime care and caregiver respite; rehabilitation services (physical, occupational, speech therapy); and the Senior Resource Center for education and assistance. Additional services include Private Duty Nursing and short-term Respite stays. The community is currently expanding to Park Hills with new independent living cottages and a Community Center.

Differentiator

Problem solved

Functional benefit

Brands

• Charlie's Club: Adult Day Health Program providing daytime care for seniors and respite for family caregivers.
• Senior Resource Center

Products and services

• The Village at St. Charles Independent living cottages offering one-bedroom, two-bedroom, and two-bedroom with den floor plans in a wooded setting, with features including eat-in kitchens, attached garages, patios/screened porches, and all maintenance included for seniors seeking independent community living.
• The Lodge Senior Living Apartments 71 senior apartments available in studio, one-bedroom and deluxe layouts featuring chef-prepared meals, daily chapel services, housekeeping, on-site beauty/barber shop, country store, and recreational activities for seniors seeking apartment-style independent living.
• The Homestead (Assisted Living) Assisted living in a secured household environment providing 24-hour care for seniors requiring medication administration, bathing, dressing, and help with daily activities, including memory loss support. Features include life enrichment programs, chef-prepared meals, café, country store, and chapel services.
• Charlie's Club Adult Day Health Program Adult day program for seniors providing daytime care and respite for family caregivers. Open Monday through Friday 8:00 am until 5:30 pm, offering medication administration, nursing assessments, meals, wellness exercises, and therapy services.
• Outpatient Rehabilitation Services Outpatient rehabilitation services including physical, occupational, and speech therapy provided on campus for residents and community members. Services focus on senior-specific needs with tailored care plans, available post-injury or surgery recovery.
• Private Duty Nursing Services Licensed private duty nursing services offering additional assistance with bathing, dressing, and medication reminders for existing residents for a nominal fee.
• Senior Living Respite Stays Short-term respite stays in fully-furnished apartments available by the day, week, or month, providing temporary care after hospital stays or when family caregivers are away.
• Senior Resource Center Subsidized ministry opened in 2021 that assists seniors and families with education, information, and guidance in navigating aging services. Staff help families discover appropriate senior care solutions at no cost.

Quantifiable outcome

• 24-hour care availability for residents requiring memory loss or daily living assistance
• +1 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature1 record

Partnerships

Three partnerships are on record, tiered core and minor.

• Sisters of Notre DamecoreStrategic or Co-development Partner · 1 January 1961Founding sponsor of St. Charles Community. The Sisters of Notre Dame established the ministry in 1961, infusing it with faith-based values of service, dignity, and compassion. Their enduring legacy continues through St. Charles' mission to serve seniors. The Sisters' original properties (including the Heights in Park Hills) are being developed to continue the ministry's mission.
• Notre Dame AcademyminorStrategic or Co-development PartnerPotential educational partnership at the Park Hills campus. St. Charles plans to offer educational sessions and intergenerational programs with Notre Dame Academy, creating opportunities for seniors to connect with students and participate in shared learning experiences.
• KrogerminorGTM or Marketing PartnerKroger Community Rewards Program partnership allows community members to support St. Charles by registering their Kroger Plus Card. Community members swipe their registered card when shopping, with no cost to the shopper and a portion of spending supporting the ministry.

Scale indicators3 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Maple Knoll Communities: Cincinnati-area faith-based nonprofit CCRC offering independent living, assisted living, skilled nursing, and adult day programs on a single campus with a comparable mission-driven, regional footprint to St. Charles.
• Episcopal Retirement Services: Greater Cincinnati/Covington-area nonprofit CCRC operator affiliated with the Episcopal Church, offering independent living, assisted living, skilled nursing, and home- and community-based services across multiple campuses - directly comparable in faith-based sponsorship and CCRC continuum.
• Mason Christian Village: Faith-based nonprofit senior living community near Cincinnati offering independent living, assisted living, skilled nursing, and adult day services with a comparable ministry-driven model and regional Northern Kentucky/Ohio market overlap.
• Aldersgate Retirement Community: Faith-based nonprofit CCRC offering independent living, assisted living, memory care, skilled nursing, and rehabilitation on a single campus - closely comparable in ministry-driven model and mid-size nonprofit scale to St. Charles.
• Twin Lakes Senior Living Community: Faith-based nonprofit senior living community in greater Cincinnati offering independent living, assisted living, memory care, skilled nursing, and rehabilitation - a comparable ministry-driven, single-region CCRC.
• Franciscan Senior Health & Wellness (St. Leonard): Franciscan-sponsored CCRC near Dayton, OH offering independent living, assisted living, memory care, skilled nursing, and rehab - directly comparable in Catholic ministry sponsorship, continuum of care, and mid-size nonprofit scale.

Broad incumbents

• Otterbein SeniorLife: Large faith-based (United Methodist) nonprofit senior living network across Ohio offering independent living, assisted living, skilled nursing, and rehab across multiple campuses - comparable continuum and nonprofit sponsorship at greater scale than St. Charles.
• National Church Residences: Large faith-based nonprofit operating CCRCs, affordable senior housing, and home- and community-based services across multiple states - comparable ministry-driven continuum of care at significantly greater scale than St. Charles.
• Good Samaritan Society: National faith-based nonprofit senior services organization (now part of Sanford Health) operating CCRCs, skilled nursing, and home-based services across the U.S. - directly comparable ministry-driven continuum at materially greater scale and geographic breadth than St. Charles.
• Atria Senior Living: Large national for-profit operator of independent living, assisted living, and memory care communities across the U.S. including the Greater Cincinnati/NKY market - represents the for-profit competitive set against which St. Charles' faith-based nonprofit model differentiates.

Market position

Strengths3 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about St. Charles Community