Pannon-Víz

What Pannon-Víz does

Pannon-Víz Zrt. is a regional municipal water utility company headquartered in Győr, Hungary, providing drinking water supply (Ivóvíz ellátás), sewage collection and wastewater treatment (Szennyvízkezelés), and water quality monitoring (Vízminőség ellenőrzés) to residential, commercial, industrial, and institutional customers across the Győr-Moson-Sopron County service territory. The company operates an extensive physical infrastructure of 60+ water production plants and wastewater treatment facilities organized into four engineering districts (Győr, Csorna, Kapuvár, Nyúl), including wells, springs, treatment works, water towers, pumping stations, and a pipeline distribution network. Its in-house Minőségvizsgáló Laboratórium (Quality Testing Laboratory) performs continuous water quality testing, while specialized capabilities include CCTV sewer inspection and industrial diving for underwater infrastructure maintenance. The technology base also includes an integrated ISO-certified management system and digital self-service channels — an online customer portal (ugyfelszolgalat.pannon-viz.hu), iOS/Android mobile applications, and electronic invoicing through the national Díjnet platform.

The business model is a regulated regional monopoly: as a 'Regionális Önkormányzati Víziközmű-szolgáltató' (Regional Municipal Water Utility), Pannon-Víz is municipally owned, operates under a government-concession framework, and bills customers through tariffs set by the Hungarian regulatory authority (MEKH) rather than market pricing. Revenue is generated primarily through monthly metered water supply and sewage treatment fees billed to households and non-residential users, supplemented by sub-meter certification, water and sewer connection fees, and infrastructure development contributions (közműfejlesztési hozzájárulás). Customer acquisition is geographic by default within the assigned service territory, with no traditional sales motion, and a multi-channel service infrastructure (5 physical offices, 24/7 dispatch, phone, web, mobile) supports billing transparency and emergency response. The company employs 300+ staff across operational and administrative functions and pursues EU-funded modernization projects (e.g., the KEHOP-2.1.7-19-2019-00022 environmental awareness initiative) and active infrastructure renewal cycles (recent DN600mm/DN500mm pipeline replacements in Győr-Marcalválos) to maintain service reliability.

Name

Pannon-Víz

Legal name

PANNON-VÍZ Regionális Önkormányzati Víziközmű-szolgáltató Zártkörűen Működő Részvénytársaság

Website

https://pannon-viz.hu

Company type

Private

Founded year

1883

Operating status

Operating

Headcount range

11–50 employees

Short description

Pannon-Víz Zrt. is a municipally owned regional water utility in Hungary providing drinking water supply, wastewater treatment, and water quality monitoring to residential, commercial, industrial, and municipal customers across the Győr-Moson-Sopron service territory under a government-concession framework with regulated tariffs.

Ownership category

akta.pro rank

Product category

Water and Wastewater Utility Services

NAICS

Water Supply and Irrigation Systems (221310), Sewage Treatment Facilities (22132), Water, Sewage and Other Systems (2213)

SIC

Water Supply (4941), Sanitary Services (4950)

akta.pro primary industry

Distribution System Water Quality & Integrity Monitoring (residuals, DBPs, nitrification, corrosion) (EUANAJAI)

akta.pro secondary industry

Water Quality Monitoring (Surface Water, Stormwater, Drinking Water) (EUAHACAC)

Keywords

• Drinking water supply
• Wastewater treatment
• Water utility services
• Sewer network operations
• Water quality testing

Headquarters

HQ city

Gyor

HQ country

Hungary

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Water Supply Services: Monthly water supply and sewage treatment fees billed to residential and non-residential customers based on consumption metered by water meters. Revenue is regulated by Hungarian utility pricing regulations. E-invoicing mandatory for non-residential customers from January 2026.
2. Sewage Treatment Services: Sewage collection and treatment services billed through the same metering system as water supply. Covers wastewater from residential and commercial customers across the service territory.
3. Meter Services: Sub-meter (mellékvízmérő) replacement and certification services. Water meter calibration and sealing services. Customers can use Pannon-Víz directly or contracted partners like Lápoldal Kft.
4. Connection and Development Fees: Infrastructure connection fees, pipe installation for new developments, and mains connection charges (közműfejlesztési hozzájárulás)

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Pannon-Víz Zrt. is a regional municipal water utility that provides drinking water supply, wastewater collection and treatment, and water quality monitoring to residential households, commercial/industrial customers, and municipalities in the Győr-Moson-Sopron County area of Hungary. The company operates 60+ water production plants and wastewater treatment facilities across four engineering districts, supported by an in-house accredited quality testing laboratory, a 24/7 dispatch center, CCTV sewer inspection, and industrial diving services. Customers are served through physical offices, an online self-service portal, mobile applications, and regulated monthly billing tied to metered consumption.

Product overview

Pannon-Víz Zrt. is a regional municipal water utility (víziközmű-szolgáltató) providing drinking water supply and wastewater treatment services across Győr and surrounding municipalities in Hungary. The company operates an extensive infrastructure network including water production facilities (vízművek), water towers, treatment plants, and sewer systems. The service portfolio centers on three core utilities—Ivóvíz ellátás (drinking water supply), Szennyvízkezelés (wastewater treatment), and Vízminőség ellenőrzés (water quality control)—supplemented by digital customer-facing services including an Online Ügyfélszolgálat (customer portal), Mobil Alkalmazás (mobile apps for Android/iOS), Elektronikus számla (e-invoicing via Díjnet), and a Díjkalkulátor (price calculator). Supporting services include sub-metering, meter reading, water/sewer connections, and a quality testing laboratory.

Differentiator

Problem solved

Functional benefit

Products and services

• Drinking Water Supply (Ivóvíz ellátás)
• Wastewater Treatment (Szennyvízkezelés) Collection and treatment of wastewater from residential and non-residential customers through an extensive sewer network and treatment plants across the operational area.
• Water Quality Control (Vízminőség ellenőrzés) Water quality testing and monitoring through the in-house Minőségvizsgáló Laboratórium (Quality Testing Laboratory) to ensure compliance with drinking water standards.
• Water and Sewer Connection (Víz- és csatornabekötés) Installation and connection services for new water and sewer lines to properties, including infrastructure connection fees and mains connection charges.
• Sub-meter (Mellékvízmérő) Services Sub-metering service for measuring individual apartment consumption or garden irrigation usage, including replacement, calibration, and certification. Certification is valid for 8 years.
• Electronic Invoice (Elektronikus számla) Electronic billing service allowing customers to receive and pay water bills digitally through the Díjnet platform. Since 2026, non-residential users receive invoices exclusively in electronic format.
• Online Customer Portal (Online Ügyfélszolgálat) Self-service web portal where customers can submit service reports, meter readings, access documents, and manage their accounts.
• Mobile Application (Mobil Alkalmazás) Mobile apps for Android and iOS enabling customers to access water and sewerage services on mobile devices.
• Price Calculator (Díjkalkulátor) Online calculator tool for estimating water and sewerage service costs based on consumption.

Quantifiable outcome

• 25,962+ citizens directly reached through environmental awareness programs
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Aqua Szolgáltató Kft.coreStrategic or Co-development Partner · 31 December 2022Consortium partner in KEHOP-2.1.7-19-2019-00022 environmental awareness project focused on climate change impact on water source protection. Project achieved 25,962 active reach and 2,068,077 passive reach across the region.
• Soproni Vízmű Zrt.coreStrategic or Co-development Partner · 31 December 2022Consortium partner in KEHOP-2.1.7-19-2019-00022 environmental awareness project focused on climate change impact on water source protection. Project completed December 2022 with EU funding of 111.8 million HUF.
• Magyar Víziközmű Szövetség (MAVIZ)coreStrategic or Co-development Partner · 31 December 2022Consortium partner in KEHOP environmental awareness project. The association represents water utility sector interests and supports professional development and public awareness initiatives.
• Lápoldal Kft.minorImplementation/ SI/ Consulting Partner · 1 January 2019Contracted partner for water meter replacement services. Performs sub-meter exchange while Pannon-Víz handles certification and sealing. Current prices available on both company websites.

Scale indicators6 records

Recent moves8 records

Expansion highlights5 records

Market position

Strengths4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Pannonviz

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pannon-Víz