CCSI

What CCSI does

Client Community Services, Inc. (CCSI) is a 501(c)(3) nonprofit human services organization headquartered in Worthington, Minnesota, that delivers residential and community-based support services to adults with developmental and physical disabilities across southwestern Minnesota (Worthington, Luverne, Windom) and northwestern Iowa (Sibley). Founded in 1955 as the SW Minnesota Crippled Children's School, Inc. and rebranded to its current name in 1990, the organization operates an integrated service portfolio that includes an Intermediate Care Facility (Ridgewood, serving 15 ICF/DD consumers), 15 Community Living Alternative/supported living homes across four communities, Semi-Independent Living Services (SILS) covering a 4-county area, In-Home Family Support, Respite Care, Independent Support Services, and Social Security Representative Payee Services, plus a 16-unit HUD-subsidized apartment complex (Windsor Apartments) for low-income seniors and disabled adults.

The underlying "platform" is a regulated, license-based care delivery infrastructure rather than a software stack: facilities are surveyed and licensed by the Minnesota Department of Human Services (with Iowa HCBS/ID certification for the Iowa sites), the organization voluntarily adopts HIPAA privacy and security provisions and has appointed a HIPAA Compliance Officer, and all consumer referrals must originate from the county of financial responsibility. Operating assets include the purchased and repurposed former SW Minnesota Tuberculosis Sanatorium (acquired in 1957 for $75,000) and 16 scattered-site residential homes plus the Windsor Apartments building at 1213 6th Avenue in Worthington.

CCSI's commercial model is overwhelmingly government-funded managed services: revenue flows through Medicaid waiver payments and county family service agencies for ICF/DD, supported living, SILS, and in-home family support, supplemented by HUD-subsidized rental income at Windsor Apartments, Social Security Representative Payee service fees, modest private-pay arrangements, and tax-deductible charitable donations solicited via the website and Facebook. The organization has no parent company, no subsidiaries, no equity issuance, and is governed by a volunteer board of directors under Executive Director Jeri L. Schettler; it relies on a sales-led/referral GTM motion delivered through county case managers rather than direct marketing to end consumers.

Name

CCSI

Legal name

Client Community Services, Inc.

Website

https://clientcommunityservices.org

Company type

Private

Founded year

1955

Operating status

Operating

Headcount range

1–10 employees

Short description

CCSI is a 501(c)(3) nonprofit that operates 16 licensed residential homes and a 16-unit HUD-subsidized apartment complex in southwestern Minnesota and northwestern Iowa, delivering ICF/DD, waivered supported living, semi-independent living, in-home family support, respite, and representative payee services to adults with disabilities, funded primarily through county and state Medicaid programs.

Ownership category

akta.pro rank

Headquarters

HQ city

Worthington

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Government/County Funding: CCSI receives funding through county family service agencies for waivered services and ICF/DD services. Referrals must come from the county of financial responsibility for prospective consumers. Services are licensed and surveyed by Minnesota Department of Human Services.
2. Private Pay: CCSI accepts private pay residents for services, though county referral is the primary pathway.
3. Social Security Representative Payee Services: CCSI provides social security representative payee services to individuals receiving Social Security or SSI who are determined unable to manage their own benefits. Revenue is generated through this service for managing beneficiaries' benefits.
4. Donations and Charitable Contributions: As a 501(c)(3) nonprofit organization, CCSI accepts charitable donations to support programs and maintain mission. Donations are solicited on their website and through community outreach.
5. HUD-Subsidized Housing (Windsor Apartments): Windsor Apartments is a 16-unit HUD-subsidized apartment complex. Rent and deposit are based on income, with basic cable available for $30.00 per month. This generates rental income for the organization.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

CCSI (Client Community Services, Inc.) is a 501(c)(3) nonprofit human services organization that provides residential and community-based support services for adults with developmental and physical disabilities. Its portfolio includes Intermediate Care Facility (ICF/DD), Supported Living Services, In-Home Family Support, Respite Care, Semi-Independent Living Services (SILS), Independent Support Services, Representative Payee Services, and HUD-subsidized housing (Windsor Apartments), delivered across Minnesota and Iowa.

Product overview

CCSI (Client Community Services, Inc.) is a not-for-profit human services organization that provides an integrated array of residential and support services for adults with disabilities. The organization operates as a unified service portfolio consisting of Intermediate Care Facility (ICF/DD) services, Supported Living Services, In-Home Family Support, Respite Care, Semi-Independent Living Services, Independent Support Services, and Representative Payee Services. CCSI also operates housing facilities including Windsor Apartments (HUD-subsidized senior/disabled housing) and multiple Community Living Alternative (CLA) group homes across Minnesota and Iowa. The services are coordinated through corporate offices in Worthington, MN, with facilities in Worthington, Windom, Luverne (Minnesota), and Sibley, Iowa. CCSI serves approximately 15 ICF/DD consumers and operates 8 homes in Worthington, 2 in Luverne, 2 in Windom, and 2 in Sibley, Iowa.

Differentiator

Problem solved

Functional benefit

Products and services

• Intermediate Care Facility (ICF/DD) - Ridgewood A residential facility providing 24-hour care and support services to 15 individuals with physical and developmental disabilities in a home-like environment; also known as Ridgewood.
• Supported Living Services (SLS) Training and support services provided in the areas of social, medical, self-help, and daily living according to each individual's support plan; each home has supervision based on the individual's support plan.
• In-Home Family Support

Quantifiable outcome

• 15 consumers served at Ridgewood ICF/DD
• +1 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered minor.

• Association of Residential Resources in Minnesota (ARMM)minorOthersARMM is shown as a logo on the CCSI website footer, indicating membership in this state association for residential resources serving individuals with disabilities.
• Iowa Association of Community Providers (IACP)minorOthersIACP is shown as a logo on the CCSI website footer, indicating membership in this Iowa association for community providers serving individuals with disabilities.
• ANCORminorOthersANCOR is shown as a logo on the CCSI website footer, indicating membership in this national association of organizations committed to advancing the work of community living providers.

Scale indicators5 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Mosaic: National nonprofit that operates residential homes, ICF/DD, and supported/host home programs for people with intellectual disabilities, including a presence in the upper Midwest.
• Dungarvin: National for-profit provider of residential, supported living, and in-home services to people with disabilities; Minnesota-headquartered and a direct competitor to CCSI's waivered and SLS programs.
• Opportunity Partners: Minnesota-based nonprofit providing residential, vocational, and in-home supports to adults with disabilities, serving a comparable consumer population with an overlapping service mix.
• Accessible Space Inc. Minnesota-based nonprofit operating accessible, affordable housing and supportive living services for adults with physical disabilities and brain injuries, closely comparable to CCSI's housing-plus-care model.
• REM Minnesota: Minnesota arm of Sevita that provides residential, supported living, and in-home services to adults with intellectual and developmental disabilities, directly overlapping CCSI's service lines and Minnesota geography.
• Bethesda: Nonprofit provider of residential and community-based services for people with intellectual and developmental disabilities, including ICF/DD-level care and supported living, closely mirroring CCSI's portfolio.

Broad incumbents

• The Arc: National network of chapters advocating for and delivering disability services, including residential and supported living programs; a broader incumbent with overlapping mission and service categories.
• BrightSpring Health Services: Public, large-scale provider of home and community-based services including disability, behavioral health, and pharmacy; competes broadly with CCSI through its home-and-community-based services segment.
• Volunteers of America: Large national nonprofit operating a broad portfolio that includes disability services, senior housing, and behavioral health; comparable at the portfolio level and as a potential regional competitor.

Regional players

• Lutheran Social Service of Minnesota: Minnesota faith-affiliated nonprofit providing disability services, housing, and foster care across the state; a comparable regional operator with similar service breadth to CCSI.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php?id=61559460450434
• LinkedInlinkedin.com/company/ridgewood-client-community-services-inc-

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CCSI