VNPost

What VNPost does

VNPost (Vietnam Post Corporation, Tổng công ty Bưu điện Việt Nam) is Vietnam's state-owned national postal enterprise, wholly owned by the Government of Vietnam through the Ministry of Information and Communications. Established as an independent corporation in June 2007 (with origins in the 2005 VNPT Group restructuring), the company operates Vietnam's largest postal and logistics network, comprising 13,300-14,000+ service points across every commune, 16,000 domestic delivery routes, 215 international mail routes, 7 regional sorting HUBs, and over 60,000 staff and agents. The network delivers an average service radius of 2.67 km and has historically shipped 1.85 billion+ parcels. Headquartered in Hanoi at No. 05 Pham Hung Street, Cau Giay District, VNPost also maintains regional sorting centers in Ho Chi Minh City and Da Nang.

The company operates a multi-vertical platform spanning core postal delivery (domestic, international via VN QuickPost/UPS/SF/EMS, and e-commerce tiers including TMĐT 48h), digital financial services (PostPay e-wallet, postal savings with LPBank, insurance distribution with Dai-ichi Life, Western Union money transfers, payment gateway), e-commerce (Postmart.vn marketplace focused on agricultural and OCOP products), and government administrative services under Decision 468/QĐ-TTg. The technology backbone is the MPITS platform integrating 11 applications and 5 platform solution groups with TMS, WMS, and the Dingdong delivery app, supported by AI-enabled Cross Belt sorting, the Vpostcode digital address platform, Post Smart automated lockers (70+), and PostID electronic identification. A public API (developer.vnpost.vn) enables e-commerce and enterprise integration.

VNPost's revenue model is a mix of transaction fees (delivery, fulfillment, payment gateway), marketplace commissions (Postmart), subscription/recurring income (savings and insurance distribution), advertising, and public service contracts. Customers span individual consumers, e-commerce SMBs, large enterprises, government agencies, and financial institutions. Charter capital stands at 8,122 billion VND (~$325M), with wholly-owned subsidiaries covering logistics, press distribution, stamp production, training, and travel (P&T Tour). The company is led by President & CEO Mr. Chu Quang and is not listed on any public exchange.

Name

VNPost

Legal name

Tổng công ty Bưu điện Việt Nam

Website

https://vnpost.vn

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

10,001+ employees

Short description

VNPost (Vietnam Post Corporation) is Vietnam's state-owned national postal enterprise, operating the country's largest network of 13,300+ service points to deliver domestic and international parcels, e-commerce logistics, financial services (PostPay, savings, insurance, money transfer), government administrative services, and the Postmart marketplace to consumers, businesses, and government agencies nationwide.

Ownership category

akta.pro rank

Product category

Postal and Logistics Services

NAICS

Postal Service (49111), Postal Service (4911), Postal Service (491), Postal Service (491110), Couriers and Express Delivery Services (4921), Advertising, Public Relations, and Related Services (5418)

SIC

Air Courier Services (4513), Services-Direct Mail Advertising Services (7331)

akta.pro primary industry

Post Office Network & Retail Counter Services (TLAAAAAF)

akta.pro secondary industries

Domestic Parcel Post / Ground Parcels (TLAAAAAB), Document & Small Packet Express (Letters/Legal/Financial) (TLAAABAI), International Letter Post (Inbound/Outbound) (TLAAAAAK), International Parcel Post (Inbound/Outbound) (TLAAAAAL), Priority / Expedited Mail (Non-Time-Definite) (TLAAAAAE)

Keywords

• Postal delivery services
• Courier and logistics
• Financial services distribution
• E-commerce marketplace
• Government administrative services

Headquarters

HQ city

Hanoi

HQ country

Vietnam

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Express Delivery and Courier Services: Core postal and express delivery services including domestic and international shipments, EMS premium, and e-commerce fulfillment
2. Financial Services: Personal finance products including savings deposits (with LienVietPost Bank), consumer loans, life and non-life insurance distribution, pension credit, money transfers
3. Logistics and Fulfillment: E-commerce logistics including Vietnam Post FulFILLMENT, warehouse management, last-mile delivery for online sellers
4. E-commerce Platform (Postmart.vn): Online marketplace focusing on agricultural products and OCOP products, generating marketplace commissions
5. Public Administration Services: Government service delivery including administrative document processing, civil servant salary payments, passport application support
6. Advertising and Media: Commercial advertising at post office locations, direct marketing services, infrastructure cooperation

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

Vietnam Post is the national postal operator of Vietnam, providing domestic and international parcel/document delivery (EMS Premium, EMS Hỏa tốc, VN QuickPost, Chuyển phát TMĐT 48h), financial services (postal savings, insurance, money transfer, PostPay e-wallet, payment gateway), logistics and fulfillment, the Postmart.vn e-commerce marketplace, and government administrative services, distributed through more than 13,300 service points nationwide.

Product overview

Vietnam Post (Tổng công ty Bưu điện Việt Nam) operates as a comprehensive postal and logistics platform offering a diverse portfolio of services. The core offering includes domestic and international delivery services (Chuyển phát trong nước, Chuyển phát quốc tế) with various service levels such as EMS Premium, EMS Hỏa tốc, and e-commerce fixed-price delivery (Chuyển phát nhanh TMĐT đồng giá). The digital financial services ecosystem comprises PostPay electronic wallet, Payment Gateway, Postal Savings, Insurance products, and Money Transfer services. E-commerce capabilities include the Postmart.vn marketplace, Vietnamstamp.com.vn collectibles platform, and mobile apps (My Vietnam Post Plus, Postmart Selling App). Technology infrastructure includes the MPITS platform with 11 integrated applications, the Digital Address Platform (Nền tảng Địa chỉ số) based on VPostcode, PostID electronic identification, and Post Smart automatic parcel lockers. Additionally, Vietnam Post provides government services (Dịch vụ hành chính công), logistics solutions, collection/disbursement services, and retail distribution through its nationwide network of over 14,000 service points.

Differentiator

Problem solved

Functional benefit

Brands

• Postmart.vn: E-commerce platform of Vietnam Post focusing on agricultural products and essential goods, helping digitize rural agriculture.
• PostPay
• My Vietnam Post Plus
• Vpostcode
• Post Smart
• PostJoy
• EMS Premium
• VN QuickPost
• P&T Tour

Products and services

• Chuyển phát trong nước (Domestic Delivery)

Quantifiable outcome

• Average service radius of 2.67 km per service point
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability5 records

Feature5 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Vietnam AirlinescoreStrategic or Co-development PartnerStrategic partnership for air cargo transportation and integrated travel services. Vietnam Post utilizes Vietnam Airlines' air network for time-sensitive shipments and collaborative service offerings at airports.
• LPBank (LienVietPost Bank)coreStrategic or Co-development PartnerJoint venture for financial services including savings deposits, insurance products, and banking services distributed through the postal network. Vietnam Post distributes LPBank financial products at post office counters nationwide.
• VingroupcoreStrategic or Co-development PartnerStrategic cooperation agreement covering multiple areas including logistics, delivery services, and potentially smart city development. Collaboration leverages Vietnam Post's nationwide network with Vingroup's real estate and technology ecosystem.
• FPTcoreTechnology or IntegrationTechnology partnership for digital transformation and IT systems integration. FPT provides technology solutions supporting Vietnam Post's digital services and platform development.
• Western UnioncoreChannel Partner/ Reseller/ DistributorInternational money transfer services offered at Vietnam Post counters. Vietnam Post serves as distribution channel for Western Union remittance services across Vietnam.
• DHL Express VietnamcoreChannel Partner/ Reseller/ DistributorPartnership for international express delivery services. Vietnam Post serves as partner for DHL's international express services in Vietnam.
• MB BankcoreChannel Partner/ Reseller/ DistributorFinancial services partnership for banking products distributed through the postal network.
• Dai-ichi Life VietnamcoreChannel Partner/ Reseller/ DistributorLife insurance distribution partnership. Vietnam Post distributes Dai-ichi Life insurance products through its nationwide post office network.
• EVNFinance and Ba Miền RetailminorStrategic or Co-development PartnerPartnership for consumer loan services (5 DỄ Fipo product) targeting Vietnam Post delivery service customers nationwide.
• Vietnam National University Ho Chi Minh City (ĐHQG-HCM)coreStrategic or Co-development PartnerStrategic cooperation agreement signed June 23, 2026 for building smart university town ecosystem. Collaboration aims to develop smart city services leveraging Vietnam Post's delivery network and digital services within the university campus area.
• Vietnamese Red CrosscoreStrategic or Co-development PartnerHumanitarian partnership for disaster relief logistics. Vietnam Post coordinates with Vietnamese Red Cross to deliver relief supplies free of charge to areas affected by natural disasters including Typhoon Yagi (2024).
• Universal Postal Union (UPU)coreStrategic or Co-development PartnerMember of UPU, participating in international postal treaties and quality standards. Vietnam Post adheres to UPU regulations and quality guidelines for international postal services.

Scale indicators14 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Viettel Post (Viettel PT): Vietnam's largest private-sector logistics and e-commerce delivery company, majority-owned by state-backed Viettel Group. Direct domestic competitor in parcel and COD services across Vietnam with overlapping B2B/B2C customer base and similar nationwide ambition.
• Pos Indonesia (PosIND): State-owned national postal operator of Indonesia with the largest postal network in the world by service points. Closest geographic and structural analog given archipelago geography, rural delivery mandate, and SOE governance.
• Singapore Post (SingPost): National postal operator of Singapore with similar universal service obligation, e-commerce logistics arm (Quantium Solutions/SP eCommerce), and digital transformation push. Highly comparable on business model and regulatory mandate as a state-linked postal enterprise.
• Giao Hàng Nhanh (GHN): Leading Vietnamese express delivery company owned by Alibaba-backed Cainiao. Direct competitor in domestic last-mile and e-commerce fulfillment, particularly strong in urban centers where VNPost's profitability is most contested.
• J&T Express Vietnam: Major regional express courier with large Vietnam operations, focused on e-commerce parcel volumes. Directly competes with VNPost on standard parcel, COD, and cross-border services for online sellers.
• Pos Malaysia: National postal operator of Malaysia with similar universal service mandate, courier, and e-commerce logistics offerings. Comparable on regulatory role, network scale relative to country size, and digital transformation trajectory.
• Thailand Post: State-owned national postal operator of Thailand providing comparable domestic and international parcel, logistics, and financial services. Closest regional peer in terms of state ownership, USO, and diversified service portfolio.
• Shopee Express (SPX): In-house logistics arm of Sea Group's Shopee, one of the largest e-commerce platforms in Vietnam. Captures significant first-party parcel volume and competes head-on with VNPost for seller fulfillment and last-mile delivery.

Broad incumbents

• DHL Express: Global express and logistics incumbent that is also a Vietnam Post channel partner for international services. Comparable in international parcel and time-definite delivery, but operates at a vastly larger scale across multiple geographies and product lines.

Emerging players

• Ninja Van: Singapore-headquartered tech-enabled logistics player with significant Vietnam operations serving e-commerce sellers. Comparable technology-led approach to last-mile delivery and similar focus on under-served regional routes in SE Asia.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/c/VietnamPost
• Facebookfacebook.com/messages/t/vnpost.vn
• LinkedInlinkedin.com/company/vietnampost
• TikToktiktok.com/@bdvn.vietnampost

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VNPost