United Carlton

What United Carlton does

United Carlton, operating commercially as Agilico, is a privately-held UK workplace technology services provider founded in 1987 and headquartered in Chandler's Ford, Hampshire, with regional offices in Gateshead and York. The company supplies and manages an integrated suite of workplace technology solutions: managed print services (including the Agilico Zero remanufactured-MFD line with BSI Kitemark BS 8887 accreditation), Cloud Telephony with MS Teams integration across Business, Education, and Healthcare verticals, document and information management (powered by Invu), finance automation (Verify automated invoice processing and Purchase Order Processing integrated with nine accounting platforms including Xero, Sage 50/200/BCA, QuickBooks, MS Dynamics 365, iplicit, IRIS Financials, and SME Professional), Managed IT Services, and Agile Working solutions for remote and hybrid work.

The company serves general businesses as its primary segment, with deliberate vertical extensions into education and healthcare, supported by a direct field-sales and inside-sales motion operating across three UK regional offices. Revenue is generated through a mix of recurring managed-services contracts (managed print, telephony, document management), subscription software (Verify, POP), and project-based professional services (Managed IT). The 2020 rebrand from United Carlton to Agilico consolidated these services under a single workplace-technology brand, with the stated mission of supporting customer Net Zero 2030 objectives and leveraging the BT ISDN/PSTN switch-off to drive Cloud Telephony adoption.

Ownership is private and independent, with no disclosed parent, private-equity backing, or institutional investor. The company maintains a 5-star Trustpilot rating and pursues third-party ESG validation (BSI Kitemark) and procurement-channel credibility (Microsoft, Invu, accounting-platform partners) as primary differentiation levers. Headcount, financials, customer counts, and detailed pipeline data are not publicly disclosed, which limits external benchmarking.

Name

United Carlton

Legal name

Agilico

Website

https://united-carlton.co.uk

Company type

Private

Founded year

1987

Operating status

Operating

Short description

United Carlton, operating as Agilico, is a UK-based private workplace technology services firm supplying managed print, Cloud Telephony, document management, finance automation (Verify, POP), and Managed IT services to general businesses, education institutions, and healthcare practices via regional offices and UK-wide direct sales.

Ownership category

akta.pro rank

Product category

Managed Print and Workplace Technology Services

NAICS

Office Machinery and Equipment Rental and Leasing (532420), Office Equipment Merchant Wholesalers (423420)

SIC

Wholesale-Professional & Commercial Equipment & Supplies (5040)

akta.pro primary industry

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

akta.pro secondary industries

Collaboration & Productivity Platforms (M365/Google Workspace, Email, Chat/Meetings) (BPAEAIAD), Workplace Engineering & Standardization (SOE/Golden Image, Packaging, Configuration Mgmt) (BPAEAIAK)

Keywords

• Managed print services
• Cloud telephony services
• Document management solutions
• Finance automation software
• Workplace technology services

Headquarters

HQ city

Gateshead

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Managed Print Services: Ongoing supply, management, and maintenance of Multifunctional Devices (MFDs). Revenue generated through managed service contracts with equipment provision and support.
2. Cloud Telephony Services: VoIP and cloud telephony solutions including MS Teams integration, sold as recurring service subscriptions to businesses, educational institutions, and healthcare practices.
3. Finance Automation Software: Automated invoice processing and purchase order processing solutions, typically sold as subscriptions with integrations to accounting platforms.
4. Information Management: Document management and workflow automation services using Invu platform, provided as ongoing service.
5. Managed IT Services: IT infrastructure design, delivery, and support services for digital transformation.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

United Carlton (now operating as Agilico) supplies and services workplace technology for UK organisations. Its offerings include managed print services (multifunctional devices, including the sustainable Agilico Zero remanufactured MFDs), cloud telephony/VoIP with Microsoft Teams integration, information and document management (Invu), finance automation (Verify automated invoice processing and POP purchase order processing), managed IT services, and agile working solutions.

Product overview

Agilico (formerly United Carlton) is a workplace technology provider offering a platform-plus-services model with four core service areas: Managed Print (including sustainable Agilico Zero MFDs), Information Management (Invu Document Management), Telecoms and IT (Cloud Telephony with MS Teams integration), and Finance Automation (Verify invoice processing and Purchase Order Processing). The company serves businesses, educational institutions, and healthcare practices with technology solutions designed to improve organizational agility and effectiveness.

Differentiator

Problem solved

Functional benefit

Brands

• Agilico Zero: Sustainable managed print service offering remanufactured MFDs with BSI Kitemark BS 8887 accreditation, focused on environmental sustainability and Net Zero 2030 goals.
• Verify

Products and services

• Managed Print Services Supply, management, and maintenance of multifunctional devices (MFDs) that print, copy, and scan for UK businesses. Provides rapid, reliable, high-quality printing with digital document management and workflow integration.
• Agilico Zero (Sustainable Managed Print) Sub-brand offering remanufactured multifunctional devices focused on environmentally friendly, cost-effective printing with reduced carbon footprint. BSI Kitemark BS 8887 accredited for circular-economy processes.
• Cloud Telephony VoIP-based cloud telephony service with Microsoft Teams integration. Offered in vertical-specific variants for business, education, and healthcare practices, providing reliable communication and collaboration.
• Verify Automated Invoice Processing Automated invoice processing finance automation solution with integrations to Microsoft Dynamics 365, iplicit, IRIS Financials, QuickBooks, Sage 50, Sage 200, Sage BCA, SME Professional, and Xero.
• Purchase Order Processing (POP) Finance automation solution that automates purchase order processing workflows to streamline procurement for organisations.
• Information Management Document and information management system that captures, organises, distributes, and processes documents and data to streamline workflows and enable access to information anytime, anywhere.
• Invu Document Management Document management solution enabling digitisation of documents, data, and workflows for streamlined business processes, powered by the Invu platform.
• Managed IT Services IT infrastructure design, delivery, and support services to build cost-effective digital foundations for connection, collaboration, and digital transformation.
• Agile Working Solutions Technology solutions enabling remote and flexible working patterns, keeping teams connected, responsive, and productive from any location.

Quantifiable outcome

• 15% of total revenue is typically spent managing documents
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• Microsoft (MS Teams)coreTechnology or IntegrationCloud telephony solutions integrated with Microsoft Teams, enabling seamless communication and collaboration for business, education, and healthcare customers. Agilico offers MS Teams Integration as part of its Telephony for Business, Telephony for Education, and Telephony for Healthcare offerings.
• InvucoreTechnology or IntegrationInformation management and document management solutions powered by Invu platform, providing document capture, organization, distribution, and workflow processing capabilities.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Apogee Corporation: UK's largest independent managed print services and workplace technology provider, offering managed print, document management, and IT services to mid-market and enterprise customers — the closest like-for-like competitor to Agilico in the UK MPS market.
• Annodata: UK-based workplace technology provider focused on managed print, document management, and unified communications for mid-market UK customers; closely comparable to Agilico's mid-market enterprise sales motion.
• Y Soft: Global provider of print management software (YSoft SafeQ) and document capture/workflow solutions, overlapping directly with Agilico's managed print and document management offerings through a more software-led model.
• Lantech Managed Print Services: UK-managed print services specialist providing MPS, document solutions, and workflow automation to commercial customers; operates a similar direct sales and regional service model to Agilico.

Broad incumbents

• Ricoh UK: UK arm of global Ricoh, providing managed print, document management, and IT services across enterprise and mid-market segments; competes directly with Agilico's core offerings but with a much broader portfolio and larger scale.
• Xerox (UK): Established UK managed print and document services provider serving enterprise and SME customers, offering comparable managed print and document workflow capabilities to Agilico with significantly greater scale.
• Konica Minolta Business Solutions (UK): UK subsidiary offering managed print services, document management, and IT services — directly comparable to Agilico's print, document, and IT services stack but as part of a global enterprise technology portfolio.
• KYOCERA Document Solutions UK: UK subsidiary of KYOCERA providing multifunctional devices and managed print services; comparable on the hardware and managed print side though typically operating at a larger enterprise scale than Agilico.

Others

• Invu (provider of document management platform used by Agilico): Supplier of the Invu document management platform that Agilico resells; comparable as an adjacent technology provider in the same information management category rather than a direct competitor.

Emerging players

• Kyocera / Y Soft competitor: EveryonePrint: Cloud-native print management platform competing in the modern MPS software layer; represents the emerging cohort of pure-cloud MPS vendors whose propositions may increasingly overlap with Agilico's managed print stack.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/unitedcarlton
• LinkedInlinkedin.com/company/united-carlton

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about United Carlton