UpK

Name

UpK

Legal name

upK – Serviços de Gestão de Facilities e Manutenção, S.A.

Website

https://upk.pt

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Facilities Management Services

NAICS

Facilities Support Services (56121)

SIC

Services-Facilities Support Management Services (8744), Auto Controls For Regulating Residential & Comml Environments (3822)

akta.pro primary industry

Hard Services (MEP/HVAC, Electrical, Plumbing) (BPABAAAA)

akta.pro secondary industries

HVAC Service, Maintenance & Repair (BPABACAA), Chillers, Boilers & Central Plant Operations (BPABACAG), Facilities Helpdesk & Service Request Management (FM Call Center/Dispatch) (IMAIALAG)

Keywords

• Facilities management services
• Building maintenance services
• Hard services maintenance
• Soft services cleaning
• Integrated facility management

Headquarters

HQ city

Guifões

HQ country

Portugal

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Facilities Management Services: UpK generates revenue through integrated Facilities Management contracts, offering Hard Services (preventive and corrective maintenance, technical management) and Soft Services (cleaning, security, waste management, administrative support). Revenue is generated through long-term contractual agreements with enterprise clients across multiple sectors including buildings, industry, public sector, and retail.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

UpK provides integrated Facilities Management services throughout Portugal, combining Hard Services (preventive and corrective technical maintenance of HVAC, electrical, mechanical, plumbing, fire safety, and security systems, including 24/7 emergency response) with Soft Services (cleaning, hygiene, waste management, reception, security, pest control, and green space maintenance). The company also executes small-scale Projects in HVAC, electrical installations, and industrial kitchens, delivered through a single point of contact for operational efficiency and cost reduction.

Product overview

UpK is a Portuguese facilities management company offering an integrated service portfolio under its Facilities Management umbrella. The core offering combines Hard Services (technical maintenance including preventive/corrective maintenance, HVAC, electrical, mechanical systems, fire safety, 24/7 emergency services, and HORECA equipment maintenance) with Soft Services (hygiene and cleaning, support services, waste management, security). A third pillar encompasses Projects covering AVAC, electrical, and industrial kitchen installations. The company delivers services nationwide with over 500 qualified professionals, using the NextBitt platform for maintenance planning and management.

Differentiator

Problem solved

Functional benefit

Products and services

• Facilities Management Integrated facilities management solution that centralizes all operations (maintenance, cleaning, security, support services) under a single point of contact, ensuring operational efficiency through optimization and cost reduction. Designed for enterprise and mid-market clients in buildings, industry, public sector, and retail.
• Hard Services Technical maintenance services including preventive and corrective maintenance of building systems, HVAC, electrical, mechanical, plumbing, fire safety, instrumentation, and security systems. Includes 24/7 emergency on-call service. Targeted at building owners, industrial operators, and facility managers requiring specialized technical maintenance.
• Soft Services Operational and support services including hygiene and cleaning, office cleaning, technical cleaning, post-construction cleaning, professional disinfection, green space maintenance, pest control, catering and vending, reception and security services, and waste management. For enterprise clients seeking integrated non-technical facility support.
• Projects (AVAC, Electrical, Industrial Kitchen) Small-scale construction and fit-out projects in HVAC (AVAC), electrical systems, fit-out, and industrial kitchens. Provides tailored solutions ensuring functionality, comfort, and safety from planning through final delivery. For clients needing new installations, renovations, or specialized industrial kitchen deployment.

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Instituto Superior Técnico (IST)coreStrategic or Co-development Partner · 13 September 2024Collaboration agreement signed September 13, 2024 between upK and Instituto Superior Técnico for talent development activities. Initiative includes creation of a merit award for Energy and Sustainability, two scholarships for students with socioeconomic needs, and support for renovation of learning space in Mechanics II Pavilion at Alameda campus. Special focus on students, activities, and spaces related to mechanical engineering.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Serco Group: Serco Group delivers facilities management, maintenance, and operational support services to public sector and enterprise clients across geographies. Comparable to UpK in technical maintenance, facilities support, and public-sector FM contract execution.
• Sodexo: Sodexo is a global provider of food services, facilities management, and integrated workplace solutions. Comparable to UpK as a broad-based IFM and workplace services incumbent with technical maintenance, cleaning, and facilities support offerings across enterprise clients.
• Veolia Environmental Services: Veolia provides environmental and facilities services including building HVAC, energy, water, and waste management across commercial and industrial clients. Overlaps with UpK's HVAC technical maintenance, energy services (TGE), waste management, and industrial facility support lines.
• JLL (Jones Lang LaSalle) - Facility Management: JLL's Real Estate Management Services (REMS) division delivers integrated facility management and workplace services to corporate occupiers and investors. Comparable to UpK as a scaled IFM provider targeting enterprise and CRE clients, with similar cross-sector coverage.
• Compass Group: Compass Group is a global contract foodservice and support services company. Comparable to UpK in facilities and workplace support services for enterprise clients, though anchored in foodservice; useful benchmark on contract FM execution and scale economics.
• ISS A/S: ISS A/S is the world's largest facility services provider offering integrated facility management, cleaning, security, and technical services. Directly comparable to UpK across the IFM/Hard+Soft services portfolio, but at much larger scale and with global geographic reach.
• CBRE Group - Global Workplace Solutions: CBRE's Global Workplace Solutions segment provides integrated facilities management, project management, and workplace services. Highly comparable to UpK's enterprise-focused B2B IFM offering, especially for commercial real estate and industrial clients.

Direct peers

• Mitie Group: Mitie Group is a UK-based integrated facilities management and professional services company delivering technical maintenance, cleaning, security, and energy services. Directly comparable to UpK across the integrated Hard+Soft FM model with a strong technical services emphasis, including a growing energy/sustainability franchise.
• VINCI Facilities: VINCI Facilities is a European integrated facilities management provider offering hard and soft services to commercial, public, and industrial clients. Highly comparable to UpK in scope of Hard+Soft IFM delivery for multi-sector enterprise customers.
• Atalian Servest: Atalian Servest is a Europe-based international provider of integrated facility services including technical maintenance, cleaning, security, and energy management. Closely comparable to UpK as a multi-country IFM operator with strong technical services and a competitor for similar enterprise accounts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about UpK