BancTec

What BancTec does

XBP Global Holdings, Inc. (NASDAQ: XBP) is a multinational workflow automation and business process services company headquartered in Irving, Texas, that operates as the successor entity to XBP Europe Holdings, Inc. following its 2025 acquisition of Exela Technologies BPA, LLC (which itself incorporated the legacy BancTec business). The company is organized around an AI-powered workflow automation platform composed of Intelligent Document Processing (powered by the proprietary nventr.ai platform with human-in-the-loop validation), an Agentic AI Suite for omnichannel contact center and workflow automation, and a Digital Mailroom solution that scans, digitizes, and routes physical mail with integrations into 7,000+ applications. Vertical solutions include Healthcare Revenue Cycle Management (with AI-driven medical coding), Banking & Financial Services payment processing and lockbox automation, Finance & Accounting, Legal Administration, Integrated Marketing Communications, and Verification of Payee fraud prevention, plus SMB modules (Drysign, Peri, XBP Beats, Go Speak Up).

The commercial model combines Managed Services, Professional Services, and recurring Technology Services revenue, sold primarily through enterprise field sales with a multi-year contract structure. Pricing is quote-based and not publicly disclosed, though the vendor cites 223% ROI by year three and 2.6x returns on IDP implementation costs. The company serves over 2,000 clients worldwide, including 60 Fortune 100 customers across the tenure of the combined franchise, with a delivery footprint of 85 delivery centers and 400 managed facilities across 20 countries, supported by approximately 10,200 professionals (including 1,200 IT professionals). Compliance is anchored by SOC 2 Type 2, HIPAA, and SSAE-18 certifications covering the Digital Mailroom infrastructure. Core strategic partnerships include Microsoft, Google, and HubSpot for cloud, analytics, and CRM integration.

Name

BancTec

Legal name

XBP Global Holdings, Inc.

Website

http://www.exelatech.com

Company type

Public

Founded year

2017

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

XBP Global (NASDAQ: XBP) is a multinational AI-powered workflow automation and business process services company serving 2,000+ enterprise clients across 20 countries with IDP, Agentic AI, Digital Mailroom, Healthcare RCM, and payment processing solutions, supported by 10,200+ professionals and 85 delivery centers.

Ownership category

akta.pro rank

Product category

Workflow Automation / Business Process Automation

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

akta.pro secondary industries

Intelligent Document Processing (IDP) & OCR Automation (HDAEAHAC), Document Capture, Scanning, OCR/ICR & Intelligent Document Processing (IDP) (HDAEAGAD), Biller Direct EBPP Platforms (FSAMAJAA)

Keywords

• Workflow automation services
• Intelligent document processing
• Digital mailroom solutions
• Business process automation
• Revenue cycle management

Headquarters

HQ city

Irving

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Managed Services: Ongoing managed services for business process automation including digital mailroom, document processing, and workflow automation operations
2. Professional Services: Consulting and implementation services for digital transformation, cloud migration, and process optimization engagements
3. Technology Services: AI-powered platform services including Intelligent Document Processing, Agentic AI, and cloud transformation solutions

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels10 records

Core offering

BancTec (operating through XBP Global) provides AI-powered workflow automation and business process automation solutions for large enterprises. Its core offerings combine an AI platform — including the proprietary nventr.ai Intelligent Document Processing engine and an Agentic AI suite — with managed services such as Digital Mailroom, lockbox/cheque processing, healthcare revenue cycle management, finance and accounting automation, legal administration, and integrated marketing communications. The company also sells smaller SMB-targeted products (XBP Beats workflow, Drysign e-signature, Peri expense management, Go Speak Up) layered on the same platform.

Product overview

XBP Global is a multinational technology and services company offering an AI-powered workflow automation platform that orchestrates mission-critical systems enabling hyper-automation and digital transformation. The platform comprises a unified portfolio of solutions including: Intelligent Document Processing (IDP) powered by proprietary nventr.ai technology; Agentic AI for omnichannel automation and intelligent workflows; Digital Mailroom (DMR) for AI-powered mail scanning and digitization; Healthcare Solutions for AI-driven revenue cycle management; Finance and Accounting automation; Bills and Payments with AI-powered lockbox automation; Legal Administration services; and Integrated Marketing Communications. The company also offers SMB-specific products including XBP Beats workflow management, Drysign e-signature, Peri expense management, and Go Speak Up ethics reporting. XBP Global serves over 2,000 clients across 20 countries with approximately 10,200 professionals and maintains 85 delivery centers.

Differentiator

Problem solved

Functional benefit

Products and services

• Intelligent Document Processing (IDP) AI-powered IDP solution using nventr.ai technology that transforms information management by extracting and organizing data from documents to deliver predictive analytics and seamless operations. Targeted at enterprise clients across banking, insurance, healthcare, and government.
• Agentic AI AI suite combining AI Contact Center Solutions with advanced Data & AI services for omnichannel automation, real-time agent intelligence, data integration, model deployment, and AI-driven workflows. Serves enterprises seeking agent-led operating models.
• Digital Mailroom (DMR) AI-powered mailroom solution that scans, digitizes, and routes physical mail automatically with same-day check deposits, searchable digital assets, and 7,000+ app integrations. SOC-2, SSAE-18, and HIPAA-compliant. Serves banks, insurers, and large enterprises with high inbound mail volumes.
• Healthcare Solutions AI-driven, tech-enabled solutions connecting the entire claims, payments, and revenue cycle ecosystem for healthcare providers and payers, including revenue cycle management, claims processing, payment posting, eligibility verification, denial management, and medical coding.
• Finance and Accounting Future-ready finance delivered through domain-led expertise, intelligent automation, and real-time insights including Procure-to-Pay, Order-to-Cash, and Record-to-Report services. Targets enterprise CFOs and controllers.
• Bills and Payments / Invoice-to-Pay Modernizes receivables with AI-powered lockbox automation for faster payments, smarter reconciliation, and full visibility. Includes Electronic Bill Presentment and Payment (EBPP) and the Exchange for Bills and Payments Platform.
• Integrated Marketing Communications Comprehensive marketing campaign support, predictive marketing automation tools, enterprise print services, and marketing execution services across physical and digital channels.
• Legal Administration Court-ready settlements, regulator-ready remediation, and right-sized legal notice delivery including settlement administration, remediation, legal notice programs, and ethics reporting.
• nventr.ai Proprietary AI platform that powers Intelligent Document Processing, extracting and organizing data to deliver predictive analytics and seamless operations with human-in-the-loop validation.
• Exchange for Bills and Payments Platform (XBP) Robust platform for managing bills, payments, and financial transactions across enterprise operations.
• Drysign Legally compliant e-signature solution enabling paperless document workflows for SMB customers.
• Peri (Expense Management) Business expense management solution providing full control of expenses for SMB customers.
• XBP Beats (Workflow Management Platform) Workflow management platform maximizing team efficiency for SMB customers.
• Go Speak Up Anonymously report bullying, highlight positive experiences, and share appreciation — ethics reporting and survey platform for SMB customers.
• Intelligent Lockers Smart locker systems for secure storage and asset management supporting digital workplace operations.
• AI-Powered Virtual Agents & Chatbots AI-powered virtual agents and chatbots delivering immediate, personalized support on all channels 24/7.
• Healthcare AI (Medical Coding) Purpose-built AI-powered platform transforming end-to-end medical coding for the healthcare sector.
• Verification of Payee (VOP) AI-driven fraud prevention solution with powerful name matching, easy integration, and expert support for payment security.

Quantifiable outcome

• 223% ROI achieved by year three for IDP implementations
• +3 more outcomes

Named customers3 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability10 records

Feature6 records

Partnerships

Five partnerships are on record, tiered minor, core and major.

• YouTubeminorGTM or Marketing PartnerVideo content distribution and multimedia marketing through embedded YouTube content and company YouTube channel.
• MicrosoftcoreTechnology or IntegrationTechnology partnership for cloud infrastructure, analytics, and enterprise software integration. Microsoft technologies used across digital transformation solutions.
• GooglecoreTechnology or IntegrationGoogle Cloud and Google Analytics integration for cloud services, advertising measurement, and analytics capabilities.
• HubSpotcoreTechnology or IntegrationMarketing automation and CRM integration for demand generation and customer engagement activities.
• LinkedInmajorGTM or Marketing PartnerProfessional networking and recruitment partnership for talent acquisition and B2B marketing initiatives.

Scale indicators12 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/XBPGlobal
• YouTubeyoutube.com/@XBPGlobal
• Facebookfacebook.com/xbpglobal
• LinkedInlinkedin.com/company/exela-technologies

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BancTec