Veterinary Urgent Care Center
Veterinary Urgent Care Center operates eight stand-alone walk-in veterinary urgent care hospitals across Massachusetts and Rhode Island, providing same-day non-emergent care — diagnostics, surgery, dentistry, pharmacy, and wellness — to dog, cat, and exotic pet owners.
- Company typePrivate
- Founded2017
- HeadquartersBraintree, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Veterinary Urgent Care Center does
Veterinary Urgent Care Center, LLC (VUCC) is a privately held, founder-operated multi-location veterinary urgent care network founded in 2017 by Dr. Christie D'Andrea in Quincy, Massachusetts. The company operates eight stand-alone urgent care hospitals across Massachusetts (Braintree, Dedham, Easton, Plymouth, Saugus, Worcester) and Rhode Island (East Providence, Narragansett), positioning itself between primary care veterinarians and 24/7 emergency hospitals to deliver same-day care for non-emergent pet illness and injury. Services span walk-in urgent care, digital radiology, in-house diagnostic laboratory, ultrasound, same-day surgery, dentistry (at four locations), wellness services, in-house and online pharmacy, and euthanasia, with extended hours 7 days per week and drop-off intake for busy pet owners.
The operating model is built around a 100% paperless practice management system (IDEXX Neo at the Braintree flagship), centralized online scheduling via ClockwiseMD, and a per-location Vetcove/OurVet online pharmacy for prescription refills. Patient flow is direct-to-consumer and uncontracted — pet owners pay at the time of service via cash, card, Trupanion direct-pay, CareCredit, or Scratchpay — with revenue generated on a fee-for-service basis across exams, diagnostics, procedures, and pharmacy. The customer base is exclusively individual pet owners in the Northeast, with dogs and cats as the primary patients and exotic pets served opportunistically when qualified staff are on duty.
The core partnerships — IDEXX (diagnostics and practice management), Vetcove (online pharmacy), and Trupanion (direct-pay pet insurance) — sit at the center of VUCC's clinical and commercial workflow. The company is independently owned and operated by its founder; no institutional investors, private equity backing, or parent company were identified in the sources.
Veterinary Urgent Care Center firmographics
Firmographics- Name
- Veterinary Urgent Care Center
- Legal name
- Veterinary Urgent Care Center, LLC
- Website
- https://veturgentcare.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Veterinary Urgent Care Center operates eight stand-alone walk-in veterinary urgent care hospitals across Massachusetts and Rhode Island, providing same-day non-emergent care — diagnostics, surgery, dentistry, pharmacy, and wellness — to dog, cat, and exotic pet owners.
- Ownership category
- akta.pro rank
Veterinary Urgent Care Center industry classification
Industry- Product category
- Veterinary Urgent Care Services
- NAICS
- Veterinary Services (541940)
- SIC
- Services-Specialty Outpatient Facilities, Nec (8093)
- akta.pro primary industry
- Urgent Care Veterinary Clinics (Non-ER) (HLAMAAAD)
- akta.pro secondary industry
- Companion Animal Veterinary Clinics & Hospitals (AFAEANAA)
Keywords
Where Veterinary Urgent Care Center is headquartered
LocationHeadquarters
- HQ city
- Braintree
- HQ country
- United States
- HQ region
- North America
Offices8 records
Markets served
Veterinary Urgent Care Center business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Veterinary Urgent Care Services: One-time service fees for urgent care visits including examination, diagnostics, treatments, and minor surgical procedures. Payment collected at time of service. Services include walk-in care, dentistry, diagnostic laboratory, digital radiology, ultrasounds, same-day surgery, pharmacy, wellness services, and euthanasia.
- In-House and Online Pharmacy: Prescription medications dispensed at time of visit from in-house pharmacy. Online pharmacy through Vetcove for prescription refills and routine medications within 12 months of visit.
- Pet Insurance Processing: Processes pet insurance claims on behalf of pet owners. Direct payment partnership with Trupanion. Pet owners pay at time of service and seek reimbursement from insurance providers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Standard veterinary service fees |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Veterinary Urgent Care Center product offering
Product offeringCore offering
Veterinary Urgent Care Center operates a network of eight stand-alone veterinary urgent care hospitals in Massachusetts and Rhode Island, providing walk-in, same-day care for non-emergent pet illnesses and injuries. Services include urgent care examinations, in-house diagnostic laboratory testing, digital radiology, ultrasound, same-day surgery (spay/neuter, wound repair, mass removal), dentistry, wellness care, in-house and online pharmacy fulfillment, and euthanasia with cremation services. The network bridges the gap between primary care veterinarians and 24/7 emergency hospitals for dogs, cats, and exotic pets.
Product overview
Veterinary Urgent Care Center operates as a multi-location veterinary urgent care network providing walk-in veterinary care for non-emergent illness and injuries across eight hospital locations in Massachusetts and Rhode Island. The company offers a unified suite of services including walk-in urgent care (available 7 days/week), diagnostic laboratory testing (with IDEXX reference lab partnership), digital radiology and ultrasound imaging, same-day surgery, dentistry (at select locations), in-house and online pharmacy (via Vetcove), wellness services, and euthanasia. The first VUCC opened in Quincy, MA in 2017, and the company has since expanded to eight stand-alone hospitals. All locations offer online booking through Clockwise.md and maintain separate online pharmacy portals.
Differentiator
Problem solved
Functional benefit
Products and services
- Walk-In Services Walk-in urgent care services for non-emergent pet illness and injuries, available 7 days a week at all 8 locations. Offered as a drop-off service with phone-based medical history intake and ongoing updates during treatment. Designed for pet owners who cannot get in to see their primary care veterinarian or want to avoid long waits at emergency hospitals.
- Dentistry Dental cleanings and extractions with full mouth radiographs, performed at Dedham, Braintree, Narragansett, and Plymouth locations. Includes pre- and post-procedure monitoring and individualized care plans.
- Diagnostic Laboratory On-site diagnostic lab capabilities including urinalysis, complete blood count, blood chemistry, thyroid testing, cytology, and infectious disease testing. Partners with IDEXX for specialized next-day results when on-site capabilities are insufficient.
- Wellness Services Routine wellness care for dogs and cats including vaccines, fecal testing, tick-borne disease testing, heartworm testing, and routine blood and urine testing.
- Digital Radiology Digital X-ray imaging using low-dose radiation technology for assessing fractures, arthritis, foreign objects, tumors, and organ issues. Images reviewed immediately by VUCC veterinarians or sent to board-certified radiologists for consultation.
- Ultrasounds Flash and FAST ultrasound for trauma assessment and full abdominal ultrasounds performed by board-certified internal medicine specialist Dr. Alan Glazer on select afternoons and evenings at VUCC locations.
- Same-Day Surgery Surgical procedures including spaying/neutering, dental procedures, wound repair, abscess drainage, mass removal, foreign body removal, and laceration repair performed the same day as diagnosis.
- Pharmacy Services In-house pharmacy for immediate prescription fulfillment at time of visit, plus online pharmacy through Vetcove for prescription refills and prescription diet orders for pets seen within the past 12 months.
- Euthanasia Services Compassionate end-of-life care with cremation and memorial services through partner Final Gift. Clients can choose to witness or not, and select urn options including oak, cherry, glass, and marble with optional personalization plates.
- Multi-Location Network (8 Hospitals) Eight stand-alone urgent care hospitals across Massachusetts (Braintree, Dedham, Easton, Plymouth, Saugus, Worcester) and Rhode Island (East Providence, Narragansett) providing consistent services and unified online scheduling through Clockwise.md.
Quantifiable outcome
- 8 stand-alone urgent care hospitals serving Massachusetts and Rhode Island
Companies that use Veterinary Urgent Care Center
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles2 records
Veterinary Urgent Care Center technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature4 records
Veterinary Urgent Care Center partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- IDEXX LaboratoriescorePartnership with IDEXX labs to provide next-day results for specialized laboratory testing when on-site capabilities are insufficient. IDEXX Neo practice management system used at VUCC Braintree location.
- Vetcove Online PharmacycoreVetcove powers the online pharmacy portal for all 8 VUCC locations, enabling pet owners to order prescription refills and routine medications through individual hospital-specific storefronts.
- TrupanioncoreDirect payment partnership with Trupanion pet insurance. VUCC receives direct payments from Trupanion, eliminating need for pet owners to pay upfront and wait for reimbursement.
- CareCreditminorHealthcare credit card partner enabling pet owners to pay for veterinary procedures over time rather than all at once. Covers exams, spay/neutering, dental cleaning, parasite control, medication, and surgical procedures.
- ScratchpayminorVeterinary loan company partner offering smartphone-based financing for pet care. Applied after receiving treatment estimate from VUCC.
- Final GiftminorPartnership with Final Gift for cremation and memorial services. VUCC offers photo selections of urn options including oak, cherry, glass, and marble choices with optional personalization plates.
- New England Veterinary ServicescoreDr. Alan Glazer, a boarded internal medicine specialist with New England Veterinary Services, performs complete abdominal ultrasounds on select afternoons/evenings at VUCC locations.
Scale indicators2 records
Recent moves8 records
Expansion highlights5 records
Veterinary Urgent Care Center competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key highlights6 records
Customer concentration
Veterinary Urgent Care Center social profiles
Digital presenceVeterinary Urgent Care Center financial estimates
Financial estimateRevenue estimate
Valuation estimate
Veterinary Urgent Care Center leadership team
Management profileNumber of profiles
Profiles12 records
Veterinary Urgent Care Center funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Veterinary Urgent Care Center M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Veterinary Urgent Care Center
What does Veterinary Urgent Care Center do?
Veterinary Urgent Care Center operates a network of eight stand-alone veterinary urgent care hospitals in Massachusetts and Rhode Island, providing walk-in, same-day care for non-emergent pet illnesses and injuries. Services include urgent care examinations, in-house diagnostic laboratory testing, digital radiology, ultrasound, same-day surgery (spay/neuter, wound repair, mass removal), dentistry, wellness care, in-house and online pharmacy fulfillment, and euthanasia with cremation services. The network bridges the gap between primary care veterinarians and 24/7 emergency hospitals for dogs, cats, and exotic pets.
Is Veterinary Urgent Care Center a public or private company?
Veterinary Urgent Care Center is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Veterinary Urgent Care Center founded?
Veterinary Urgent Care Center was founded in 2017. It employs 51 to 100 people.
Where is Veterinary Urgent Care Center based?
Veterinary Urgent Care Center is headquartered in Braintree, United States, in the North America region.
How does Veterinary Urgent Care Center make money?
Three revenue lines are on record. Veterinary Urgent Care Services are the primary driver. The others are in-House and Online Pharmacy and pet Insurance Processing.
Does Veterinary Urgent Care Center have an API?
No public API is recorded for Veterinary Urgent Care Center.
What industry is Veterinary Urgent Care Center in?
Veterinary Urgent Care Center's product category is Veterinary Urgent Care Services. Its primary akta.pro industry code is HLAMAAAD, Urgent Care Veterinary Clinics (Non-ER), with a secondary code of AFAEANAA, Companion Animal Veterinary Clinics & Hospitals. Its NAICS code is 541940 and its SIC code is 8093.