Tiketti
Tiketti Oy is a Finnish ticketing company founded in 1975 that sells official tickets for concerts, festivals, sports, theater, and live streams via its online platform, physical outlets, and R-Kioski pickup network, serving Finnish consumers and event organizers.
- Company typePrivate
- Founded1975
- HeadquartersHelsinki, Finland
- Headcount51–100
- GTM typeB2C
- OfferingDigital Commerce or Content
What Tiketti does
Tiketti Oy is a privately held Finnish ticketing company headquartered in Helsinki, founded in 1975, that distributes official tickets for concerts, festivals, sports events, theater performances, and live streams through its online platform at tiketti.fi and supporting physical channels. The platform supports electronic ticket delivery via PDF, mobile, and Kivra digital mailbox, alongside physical pickup through Tiketti-owned outlets and a partnership with the R-Kioski national convenience store chain. Core platform features include the OmaTiketti user account portal, a virtual queuing system for high-demand events, and integrations with Paytrail for payment processing.
The business operates a multi-revenue-stream model: per-order fees (€1.50), delivery fees (€0-€3 depending on format), ticket commissions from event organizers, a dynamic TikettiTurva refund-protection add-on priced at ~10% of ticket value (delivered via Refund Protect), a 0% interest TikettiTempo three-installment option, gift card sales, and processing fees on cultural-benefit payments (Edenred, Epassi, Smartum, Zevoy). The company owns LiputOn, an authorized secondary ticket resale marketplace.
Tiketti serves two customer segments: Finnish consumers purchasing live-event tickets (130,000+ newsletter subscribers) and event organizers (Ruisrock, Flow Festival, Tuska, KuPS, FC Inter Turku, Tavastia-klubi, Billnäsin Ruukki among others). Operations are entirely domestic (Finland), with no disclosed funding history, no parent company, and 51-100 employees. Marketing relies on owned social channels (Facebook, Instagram, TikTok, LinkedIn) and a weekly newsletter; no AI/ML capabilities are publicly referenced in the technology stack.
Tiketti firmographics
Firmographics- Name
- Tiketti
- Legal name
- Tiketti Oy
- Website
- https://tiketti.fi
- Company type
- Private
- Founded year
- 1975
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Tiketti Oy is a Finnish ticketing company founded in 1975 that sells official tickets for concerts, festivals, sports, theater, and live streams via its online platform, physical outlets, and R-Kioski pickup network, serving Finnish consumers and event organizers.
- Ownership category
- akta.pro rank
Tiketti industry classification
Industry- Product category
- Online Event Ticketing
- SIC
- Services-Miscellaneous Amusement & Recreation (7990), Services-Amusement & Recreation Services (7900)
- akta.pro primary industry
- Ticketing & Event Distribution Networks (Affiliates/Partners) (MPAGAJAE)
- akta.pro secondary industries
- Event Discovery, Listings & Calendar Platforms (MPAGAJAL), Sports Event Promotion & Ticketing (MPAGAMAH), Sports Events & Match Tickets (THAJAFAE)
Keywords
Where Tiketti is headquartered
LocationHeadquarters
- HQ city
- Helsinki
- HQ country
- Finland
- HQ region
- Europe
Offices1 record
Markets served
Tiketti business model
Business model- GTM type
- B2C
- Offering type
- Digital Commerce or Content
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Ticket Sales Commission: Tiketti acts as a ticket distributor for event organizers, earning commission on ticket sales through its online store, phone service, and physical outlets
- Service and Delivery Fees: Fees charged for order processing, ticket delivery (PDF, mobile, pickup, express post), and outlet collection
- TikettiTurva: Refund protection add-on priced dynamically at approximately 10% of ticket price, provided by Refund Protect
- Gift Cards: Sale of gift cards valid for one year for purchase of events and products sold by Tiketti
- Cultural Voucher Processing: Processing fees for cultural benefit payments (Edenred, Epassi, Smartum, Zevoy)
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Order Fee |
| Unit Pricing | Pay-as-you-go | Kivra Ticket Delivery |
| Unit Pricing | Pay-as-you-go | PDF Ticket |
| Unit Pricing | Pay-as-you-go | Mobile Ticket |
| Unit Pricing | Pay-as-you-go | Outlet Collection |
| Unit Pricing | Pay-as-you-go | R-Kioski Collection |
| Usage-based | Pay-as-you-go | TikettiTurva |
| Usage-based | Multi-year contract | TikettiTempo Installment |
| Transaction based/ take rate | Pay-as-you-go | Cultural Benefit Processing |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels6 records
Tiketti product offering
Product offeringCore offering
Tiketti operates a Finnish online ticketing platform (tiketti.fi) that distributes official tickets for concerts, festivals, sports events, theater performances, and live stream events. Sales are fulfilled through the company website, phone order service, Tiketti's own physical outlets, and the nationwide R-Kioski convenience store network, with electronic ticket delivery via PDF, mobile, and Kivra digital mailbox.
Product overview
Tiketti operates as a Finnish online ticketing platform offering official tickets to concerts, festivals, sports events, theater, and live streams. The core offering (tiketti.fi) serves as the primary marketplace, supported by user account management through OmaTiketti. Value-added services include TikettiTurva (ticket protection), TikettiTempo (installment payments), Tiketti Gift Cards, and the LiputOn resale marketplace. Electronic delivery options include PDF tickets, mobile tickets, and Kivra integration. Physical distribution is supported through an outlet network and R-Kioski collection points.
Differentiator
Problem solved
Functional benefit
Brands
- TikettiTurva: Ticket refund protection add-on service provided in partnership with Refund Protect, covering unforeseen circumstances preventing event attendance.
- TikettiTempo
- LiputOn
- TikettiTurva (English)
- OmaTiketti
Products and services
- Tiketti Online Ticketing Platform (tiketti.fi) Online ticketing platform selling official tickets to concerts, festivals, sports events, theater performances, and live stream events to Finnish consumers through tiketti.fi.
- OmaTiketti (MyTiketti)
Companies that use Tiketti
Customer profileNamed customers8 records
Segments2 records
Ideal customer profiles2 records
Tiketti technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration16 records
Feature4 records
Tiketti partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core, major and minor.
- Refund ProtectcoreProvider of TikettiTurva - a refund protection service that allows customers to receive full refund for tickets if unable to attend due to unforeseen circumstances. TikettiTurva is priced dynamically at approximately 10% of ticket price.
- PaytrailcorePayment service provider for online payments, credit cards, and TikettiTempo installment processing. Paytrail processes all payment card transactions for Tiketti.
- LiputOncoreTiketti-owned resale service allowing customers to resell unwanted pre-purchased tickets. TikettiTurva does not transfer to resale tickets.
- R-KioskimajorNational convenience store chain serving as ticket collection points for pre-booked tickets. Also accepts certain cultural benefit payments.
- KulttuuriPassi/ePassimajorCultural benefit provider accepted as payment at outlets, R-Kioski, and online store. OmaRaha can be used online.
- SmartummajorCultural benefit provider accepted as payment at outlets and online store. SmartumPay and Smartum Mobile payment available.
- EdenredmajorCultural benefit provider with Edenred-card (outlets, R-Kioski, online) and Edenred Mobile (outlets only). 2.8% processing fee applies.
- Zevoy BenefitsminorEmployee benefits provider accepted at Tiketti outlets and online store for cultural purchases.
Scale indicators1 record
Recent moves6 records
Expansion highlights5 records
Tiketti competitors and assessment
Company assessmentBroad incumbents
- AXS: Global ticketing platform serving venues, sports teams, and concert promoters. Competes with Tiketti at the organizer/distribution layer for international tours and sports events coming to Finland.
- Eventim: European live entertainment and ticketing group with strong Northern European presence. Comparable in primary ticketing distribution but operates at continental scale across multiple verticals.
- Live Nation: World's largest live entertainment company, integrating concert promotion with ticketing. Overlaps with Tiketti on festival and concert distribution, particularly for international tours landing in Finland.
- Ticketmaster: Global live-event ticketing leader. Operates in Finland and competes with Tiketti for major concerts, festivals, and sports events, but is a broad incumbent with a much wider portfolio and cross-border scale.
Direct peers
- Lippu.fi: Finland's other major official ticketing platform for concerts, sports, theater, and cultural events. Direct competitor to Tiketti in the Finnish primary ticketing market with overlapping event organizer portfolios.
Emerging players
- Festicket: Festival-focused ticketing and travel package platform. Comparable to Tiketti's festival distribution role (Ruisrock, Flow, Tuska) but adds travel/accommodation bundling as a differentiator.
- TicketSwap: European fan-to-fan ticket resale platform. Comparable to Tiketti's LiputOn subsidiary in addressing secondary ticket demand with a regulated, anti-scalping model.
- DICE: App-first music ticketing platform focused on concerts and club events. Comparable to Tiketti in primary ticketing for live music, but differentiated by mobile-first discovery and discovery-led UX.
Regional players
- See Tickets: European-focused ticketing provider for festivals, concerts, and cultural events. Comparable in mid-sized European market dynamics, though primarily UK/Western Europe rather than Nordics.
Others
- Viking Line / lippukauppa.fi-style local resellers: Adjacent Finnish consumer brands (e.g., cruise operators, local retailers) that occasionally bundle or resell event tickets. Tangentially comparable as ecosystem participants in Finnish leisure consumption.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Tiketti social profiles
Digital presenceTiketti compliance and trust
Trust signalCompliance1 record
Tiketti financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tiketti leadership team
Management profileNumber of profiles
Tiketti subsidiaries and ownership
Company hierarchySubsidiaries1 record
Tiketti funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tiketti M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tiketti
What does Tiketti do?
Tiketti operates a Finnish online ticketing platform (tiketti.fi) that distributes official tickets for concerts, festivals, sports events, theater performances, and live stream events. Sales are fulfilled through the company website, phone order service, Tiketti's own physical outlets, and the nationwide R-Kioski convenience store network, with electronic ticket delivery via PDF, mobile, and Kivra digital mailbox.
Is Tiketti a public or private company?
Tiketti is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Tiketti founded?
Tiketti was founded in 1975. It employs 51 to 100 people.
Where is Tiketti based?
Tiketti is headquartered in Helsinki, Finland, in the Europe region.
How does Tiketti make money?
Five revenue lines are on record. Ticket Sales Commission is the primary driver. The others are service and Delivery Fees, tikettiTurva, gift Cards and cultural Voucher Processing.
Who are Tiketti's main competitors?
Broad incumbents on record are AXS, Eventim, Live Nation and Ticketmaster. Lippu.fi is listed as a direct peer. Emerging players are Festicket, TicketSwap and DICE. See Tickets is listed as a regional player. Viking Line / lippukauppa.fi-style local resellers is listed as an others.
Does Tiketti have an API?
No public API is recorded for Tiketti.
What industry is Tiketti in?
Tiketti's product category is Online Event Ticketing. Its primary akta.pro industry code is MPAGAJAE, Ticketing & Event Distribution Networks (Affiliates/Partners), with a secondary code of MPAGAJAL, Event Discovery, Listings & Calendar Platforms. Its SIC code is 7990.