Tiketti

Online Event Ticketingtiketti.fi

Tiketti Oy is a Finnish ticketing company founded in 1975 that sells official tickets for concerts, festivals, sports, theater, and live streams via its online platform, physical outlets, and R-Kioski pickup network, serving Finnish consumers and event organizers.

Company typePrivate
Founded1975
HeadquartersHelsinki, Finland
Headcount51–100
GTM typeB2C
OfferingDigital Commerce or Content

What Tiketti does

Tiketti Oy is a privately held Finnish ticketing company headquartered in Helsinki, founded in 1975, that distributes official tickets for concerts, festivals, sports events, theater performances, and live streams through its online platform at tiketti.fi and supporting physical channels. The platform supports electronic ticket delivery via PDF, mobile, and Kivra digital mailbox, alongside physical pickup through Tiketti-owned outlets and a partnership with the R-Kioski national convenience store chain. Core platform features include the OmaTiketti user account portal, a virtual queuing system for high-demand events, and integrations with Paytrail for payment processing.

The business operates a multi-revenue-stream model: per-order fees (€1.50), delivery fees (€0-€3 depending on format), ticket commissions from event organizers, a dynamic TikettiTurva refund-protection add-on priced at ~10% of ticket value (delivered via Refund Protect), a 0% interest TikettiTempo three-installment option, gift card sales, and processing fees on cultural-benefit payments (Edenred, Epassi, Smartum, Zevoy). The company owns LiputOn, an authorized secondary ticket resale marketplace.

Tiketti serves two customer segments: Finnish consumers purchasing live-event tickets (130,000+ newsletter subscribers) and event organizers (Ruisrock, Flow Festival, Tuska, KuPS, FC Inter Turku, Tavastia-klubi, Billnäsin Ruukki among others). Operations are entirely domestic (Finland), with no disclosed funding history, no parent company, and 51-100 employees. Marketing relies on owned social channels (Facebook, Instagram, TikTok, LinkedIn) and a weekly newsletter; no AI/ML capabilities are publicly referenced in the technology stack.

Tiketti firmographics

Firmographics

Name: Tiketti
Legal name: Tiketti Oy
Website: https://tiketti.fi
Company type: Private
Founded year: 1975
Operating status: Operating
Headcount range: 51–100 employees
Short description: Tiketti Oy is a Finnish ticketing company founded in 1975 that sells official tickets for concerts, festivals, sports, theater, and live streams via its online platform, physical outlets, and R-Kioski pickup network, serving Finnish consumers and event organizers.
Ownership category
akta.pro rank

Tiketti industry classification

Industry

Product category: Online Event Ticketing
SIC: Services-Miscellaneous Amusement & Recreation (7990), Services-Amusement & Recreation Services (7900)
akta.pro primary industry: Ticketing & Event Distribution Networks (Affiliates/Partners) (MPAGAJAE)
akta.pro secondary industries: Event Discovery, Listings & Calendar Platforms (MPAGAJAL), Sports Event Promotion & Ticketing (MPAGAMAH), Sports Events & Match Tickets (THAJAFAE)

Keywords

Online event ticketing
Concert ticket distribution
Festival ticketing platform
Sports ticket sales
Live entertainment tickets

Where Tiketti is headquartered

Location

Headquarters

HQ city: Helsinki
HQ country: Finland
HQ region: Europe

Offices1 record

Markets served

Tiketti business model

Business model

GTM type: B2C
Offering type: Digital Commerce or Content
Cost components: Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

Ticket Sales Commission: Tiketti acts as a ticket distributor for event organizers, earning commission on ticket sales through its online store, phone service, and physical outlets
Service and Delivery Fees: Fees charged for order processing, ticket delivery (PDF, mobile, pickup, express post), and outlet collection
TikettiTurva: Refund protection add-on priced dynamically at approximately 10% of ticket price, provided by Refund Protect
Gift Cards: Sale of gift cards valid for one year for purchase of events and products sold by Tiketti
Cultural Voucher Processing: Processing fees for cultural benefit payments (Edenred, Epassi, Smartum, Zevoy)

Pricing tiers

Model	Billing	Price
Transaction based/ take rate	Pay-as-you-go	Order Fee
Unit Pricing	Pay-as-you-go	Kivra Ticket Delivery
Unit Pricing	Pay-as-you-go	PDF Ticket
Unit Pricing	Pay-as-you-go	Mobile Ticket
Unit Pricing	Pay-as-you-go	Outlet Collection
Unit Pricing	Pay-as-you-go	R-Kioski Collection
Usage-based	Pay-as-you-go	TikettiTurva
Usage-based	Multi-year contract	TikettiTempo Installment
Transaction based/ take rate	Pay-as-you-go	Cultural Benefit Processing

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Tiketti product offering

Product offering

Core offering

Tiketti operates a Finnish online ticketing platform (tiketti.fi) that distributes official tickets for concerts, festivals, sports events, theater performances, and live stream events. Sales are fulfilled through the company website, phone order service, Tiketti's own physical outlets, and the nationwide R-Kioski convenience store network, with electronic ticket delivery via PDF, mobile, and Kivra digital mailbox.

Product overview

Tiketti operates as a Finnish online ticketing platform offering official tickets to concerts, festivals, sports events, theater, and live streams. The core offering (tiketti.fi) serves as the primary marketplace, supported by user account management through OmaTiketti. Value-added services include TikettiTurva (ticket protection), TikettiTempo (installment payments), Tiketti Gift Cards, and the LiputOn resale marketplace. Electronic delivery options include PDF tickets, mobile tickets, and Kivra integration. Physical distribution is supported through an outlet network and R-Kioski collection points.

Differentiator

Problem solved

Functional benefit

Brands

TikettiTurva: Ticket refund protection add-on service provided in partnership with Refund Protect, covering unforeseen circumstances preventing event attendance.
TikettiTempo
LiputOn
TikettiTurva (English)
OmaTiketti

Products and services

Tiketti Online Ticketing Platform (tiketti.fi) Online ticketing platform selling official tickets to concerts, festivals, sports events, theater performances, and live stream events to Finnish consumers through tiketti.fi.
OmaTiketti (MyTiketti)

Companies that use Tiketti

Customer profile

Named customers8 records

Segments2 records

Ideal customer profiles2 records

Tiketti technology and API

Technology

Technology focussed Yes

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration16 records

Feature4 records

Tiketti partnerships and signals

Strategic signal

Partnerships

Eight partnerships are on record, tiered core, major and minor.

Refund ProtectcoreTechnology or IntegrationProvider of TikettiTurva - a refund protection service that allows customers to receive full refund for tickets if unable to attend due to unforeseen circumstances. TikettiTurva is priced dynamically at approximately 10% of ticket price.
PaytrailcoreTechnology or IntegrationPayment service provider for online payments, credit cards, and TikettiTempo installment processing. Paytrail processes all payment card transactions for Tiketti.
LiputOncoreChannel Partner/ Reseller/ DistributorTiketti-owned resale service allowing customers to resell unwanted pre-purchased tickets. TikettiTurva does not transfer to resale tickets.
R-KioskimajorChannel Partner/ Reseller/ DistributorNational convenience store chain serving as ticket collection points for pre-booked tickets. Also accepts certain cultural benefit payments.
KulttuuriPassi/ePassimajorChannel Partner/ Reseller/ DistributorCultural benefit provider accepted as payment at outlets, R-Kioski, and online store. OmaRaha can be used online.
SmartummajorChannel Partner/ Reseller/ DistributorCultural benefit provider accepted as payment at outlets and online store. SmartumPay and Smartum Mobile payment available.
EdenredmajorChannel Partner/ Reseller/ DistributorCultural benefit provider with Edenred-card (outlets, R-Kioski, online) and Edenred Mobile (outlets only). 2.8% processing fee applies.
Zevoy BenefitsminorChannel Partner/ Reseller/ DistributorEmployee benefits provider accepted at Tiketti outlets and online store for cultural purchases.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Tiketti competitors and assessment

Company assessment

Broad incumbents

AXS: Global ticketing platform serving venues, sports teams, and concert promoters. Competes with Tiketti at the organizer/distribution layer for international tours and sports events coming to Finland.
Eventim: European live entertainment and ticketing group with strong Northern European presence. Comparable in primary ticketing distribution but operates at continental scale across multiple verticals.
Live Nation: World's largest live entertainment company, integrating concert promotion with ticketing. Overlaps with Tiketti on festival and concert distribution, particularly for international tours landing in Finland.
Ticketmaster: Global live-event ticketing leader. Operates in Finland and competes with Tiketti for major concerts, festivals, and sports events, but is a broad incumbent with a much wider portfolio and cross-border scale.

Direct peers

Lippu.fi: Finland's other major official ticketing platform for concerts, sports, theater, and cultural events. Direct competitor to Tiketti in the Finnish primary ticketing market with overlapping event organizer portfolios.

Emerging players

Festicket: Festival-focused ticketing and travel package platform. Comparable to Tiketti's festival distribution role (Ruisrock, Flow, Tuska) but adds travel/accommodation bundling as a differentiator.
TicketSwap: European fan-to-fan ticket resale platform. Comparable to Tiketti's LiputOn subsidiary in addressing secondary ticket demand with a regulated, anti-scalping model.
DICE: App-first music ticketing platform focused on concerts and club events. Comparable to Tiketti in primary ticketing for live music, but differentiated by mobile-first discovery and discovery-led UX.

Regional players

See Tickets: European-focused ticketing provider for festivals, concerts, and cultural events. Comparable in mid-sized European market dynamics, though primarily UK/Western Europe rather than Nordics.

Others

Viking Line / lippukauppa.fi-style local resellers: Adjacent Finnish consumer brands (e.g., cruise operators, local retailers) that occasionally bundle or resell event tickets. Tangentially comparable as ecosystem participants in Finnish leisure consumption.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Tiketti compliance and trust

Trust signal

Compliance1 record

Tiketti financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Tiketti leadership team

Management profile

Number of profiles

Tiketti subsidiaries and ownership

Company hierarchy

Subsidiaries1 record

Tiketti funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Tiketti M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tiketti

What does Tiketti do?

Is Tiketti a public or private company?

Tiketti is a private company. It is classified as founder individual operated bootstrapped and is currently operating.

When was Tiketti founded?

Tiketti was founded in 1975. It employs 51 to 100 people.

Where is Tiketti based?

Tiketti is headquartered in Helsinki, Finland, in the Europe region.

How does Tiketti make money?

Five revenue lines are on record. Ticket Sales Commission is the primary driver. The others are service and Delivery Fees, tikettiTurva, gift Cards and cultural Voucher Processing.

Who are Tiketti's main competitors?

Broad incumbents on record are AXS, Eventim, Live Nation and Ticketmaster. Lippu.fi is listed as a direct peer. Emerging players are Festicket, TicketSwap and DICE. See Tickets is listed as a regional player. Viking Line / lippukauppa.fi-style local resellers is listed as an others.

Does Tiketti have an API?

No public API is recorded for Tiketti.

What industry is Tiketti in?

Tiketti's product category is Online Event Ticketing. Its primary akta.pro industry code is MPAGAJAE, Ticketing & Event Distribution Networks (Affiliates/Partners), with a secondary code of MPAGAJAL, Event Discovery, Listings & Calendar Platforms. Its SIC code is 7990.