Viacqua
Viacqua is an Italian integrated water utility (Società Benefit) that exclusively manages water supply, sewerage, and purification services for residential, commercial, and industrial customers across the Province of Vicenza under a regulated municipal concession.
- Company typePrivate
- Founded2018
- HeadquartersVicenza, Italy
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Viacqua does
Viacqua SPA Società Benefit is an Italian integrated water utility (Gestore del Servizio Idrico Integrato) headquartered in Vicenza, operating as the exclusive concession holder for municipal water services across the Vicenza province. The company was formed on January 1, 2018, through the merger of Acque Vicentine SpA and Alto Vicentino Servizi SpA, and serves municipalities including Vicenza and Thiene. Viacqua manages the complete water cycle, encompassing water supply (acquedotto), sewage collection (fognatura), and wastewater treatment (depurazione), supported by smart water meters enabling remote reading and consumption monitoring.
The company generates revenue through regulated water tariffs for the integrated water service, structured as recurring utility billing to residential, commercial, and industrial customers within its concession territory. Viacqua operates as a Società Benefit, embedding social and environmental objectives into its governance, and pursues PNRR-funded infrastructure modernization alongside sustainability initiatives such as the LIFE Svolta Blu project and the Contratto di Fiume Retrone. Customer engagement occurs through multiple channels including a customer service hotline, an online Sportello Web portal, 24/7 emergency response, and environmental education programs for schools.
Viacqua's competitive position rests on its exclusive territorial concession for integrated water services, which functions as a regulated monopoly within the Vicenza province. The company employs between 101 and 250 staff and maintains a share capital of €12,023,250. Its predecessor entities issued listed bonds on regulated markets in 2014, indicating established capital market access. Governance is formalized under Italian transparency and anti-corruption frameworks (D.Lgs. 33/2014, D.Lgs. 231/2001), with a designated Data Protection Officer under GDPR and an active whistleblowing channel pursuant to D.Lgs. 24/2023.
Viacqua firmographics
Firmographics- Name
- Viacqua
- Legal name
- Viacqua SPA Società Benefit - Gestore servizio idrico integrato
- Website
- https://viacqua.it
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Viacqua is an Italian integrated water utility (Società Benefit) that exclusively manages water supply, sewerage, and purification services for residential, commercial, and industrial customers across the Province of Vicenza under a regulated municipal concession.
- Ownership category
- akta.pro rank
Viacqua industry classification
Industry- Product category
- Water Utility Services
- NAICS
- Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (22131), Sewage Treatment Facilities (22132), Utilities (22)
- SIC
- Water Supply (4941), Electric, Gas & Sanitary Services (4900)
- akta.pro primary industry
- Design & Engineering for Renewal/Expansion (Pipelines, Pump Stations, Treatment Plants) (EUANALAD)
- akta.pro secondary industries
- Digital Self-Service & Customer Portals (web/mobile, e-bill, notifications, consumption dashboards) (EUANAIAI), Payments, Collections & Credit/Delinquency Management (payment channels, dunning, write-offs) (EUANAIAE), Water & Wastewater Compliance (NPDES/Stormwater, Pretreatment, Drinking Water/SDWA) (EUAHABAB), Online Monitoring, Sensors & Instrumentation (SCADA-integrated analyzers, probes, samplers) (EUANAJAC)
Keywords
Where Viacqua is headquartered
LocationHeadquarters
- HQ city
- Vicenza
- HQ country
- Italy
- HQ region
- Europe
Offices1 record
Markets served
Viacqua business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Supply Chain
Revenue model
- Integrated water service tariff (Tariffa servizio idrico integrato): Revenue generated from water tariffs for the integrated water service covering water supply, sewerage, and purification services.
Distribution channels1 record
Marketing channels3 records
Viacqua product offering
Product offeringCore offering
Viacqua manages the complete integrated water cycle (Servizio Idrico Integrato) for the Vicenza province area, encompassing water supply (acquedotto), sewage collection (fognatura), and wastewater purification (depurazione). The company also provides customer-facing services including contract management, billing and tariffs, smart meter reading, and complaint handling. It operates as the exclusive concession holder for integrated water service management in the Vicenza territory.
Product overview
Viacqua is a water utility company (Società Benefit) that operates as the Gestore del Servizio Idrico Integrato (Integrated Water Service Manager) for the Vicenza province in Italy. The company manages the complete water cycle encompassing three core services: water supply (acquedotto) for drinking water distribution, sewage collection (fognatura), and wastewater treatment (depurazione). The company also provides customer-facing services including contract management, billing and tariffs, meter reading and smart meters, and complaint handling. Viacqua operates as a single unified service platform rather than separate product modules.
Differentiator
Problem solved
Functional benefit
Products and services
- Servizio Idrico Integrato (Integrated Water Service) Viacqua manages the complete water cycle including water supply (acquedotto), sewage collection (fognatura), and purification (depurazione) for the Vicenza province area. The service is provided to residential, commercial, and industrial customers under an exclusive regulatory concession.
- Smart Meters (Contatori smart) Smart water meters enabling remote reading and consumption monitoring for residential and commercial customers in the Vicenza province area. Customers can monitor their water consumption and detect potential leaks.
- Water Supply (Acquedotto) Drinking water distribution service for residential, commercial, and industrial customers in the Vicenza province, including water quality monitoring and management of PFAS substances and autonomous water supply.
- Sewerage and Purification (Fognatura e Depurazione) Sewage collection (fognatura) and wastewater treatment (depurazione) services, including sewer connections, network extensions, and industrial discharge management for customers in the Vicenza province.
Companies that use Viacqua
Customer profileSegments1 record
Ideal customer profiles1 record
Viacqua technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Viacqua partnerships and signals
Strategic signalScale indicators2 records
Recent moves6 records
Expansion highlights5 records
Viacqua competitors and assessment
Company assessmentBroad incumbents
- Hera Group: Multi-utility headquartered in Bologna serving Emilia-Romagna and other regions with integrated water, wastewater, gas, and waste services. Closest listed Italian analogue of Viacqua's integrated water service model, though at national scale.
- Iren: Listed Italian multi-utility based in Genoa/Turin operating integrated water, waste, and energy services across several regions. Comparable to Viacqua as a regulated water operator with municipal-shareholder governance.
- A2A: Milan-listed multi-utility active in water, waste, energy, and networks across Lombardy. Comparable to Viacqua as an integrated water/wastewater operator with strong municipal ties.
- Acea: Rome-headquartered multi-utility providing integrated water services, energy distribution, and waste management across central Italy. Comparable as a large Italian regulated water operator with municipal concessions.
Direct peers
- ACEA Pinerolese / ASM Vercelli (regional Italian water utilities): Sub-regional Italian water utilities serving contained provincial territories under ATO concessions. Closest structural peer to Viacqua in terms of single-province scope, integrated water service mandate, and absence of public listing.
- Alto Trevigiano Servizi: Integrated water service operator for the Treviso province in Veneto. Direct regional peer to Viacqua operating under the same ATO regulatory framework in a neighboring province.
- BrianzAcque: Integrated water service operator for the Province of Monza-Brianza in Lombardy. Closely comparable to Viacqua in scope (single-province SII concession), service offering, and municipality-oriented ownership.
- Veritas (Veneto): Veneto-based multi-utility providing integrated water services to municipalities in the Venice area. Direct regional peer to Viacqua under the same Veneto regulator and tariff methodology.
- Etra (Padova): Multi-utility providing integrated water, wastewater, and environmental services in the Padova area of Veneto. Direct adjacent-region peer to Viacqua, sharing the same Veneto regulatory environment and similar customer base.
Others
- Utilitalia: Italian federation representing local public utilities including water operators. Relevant industry association for Viacqua to track on regulatory and benchmarking matters, though not a direct competitor.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Viacqua social profiles
Digital presenceViacqua financial estimates
Financial estimateRevenue estimate
Valuation estimate
Viacqua leadership team
Management profileNumber of profiles
Profiles5 records
Viacqua funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Viacqua M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Viacqua
What does Viacqua do?
Viacqua manages the complete integrated water cycle (Servizio Idrico Integrato) for the Vicenza province area, encompassing water supply (acquedotto), sewage collection (fognatura), and wastewater purification (depurazione). The company also provides customer-facing services including contract management, billing and tariffs, smart meter reading, and complaint handling. It operates as the exclusive concession holder for integrated water service management in the Vicenza territory.
Is Viacqua a public or private company?
Viacqua is a private company. It is classified as unknown and is currently operating.
When was Viacqua founded?
Viacqua was founded in 2018. It employs 101 to 250 people.
Where is Viacqua based?
Viacqua is headquartered in Vicenza, Italy, in the Europe region.
How does Viacqua make money?
One revenue line is on record: integrated water service tariff (Tariffa servizio idrico integrato).
Who are Viacqua's main competitors?
Broad incumbents on record are Hera Group, Iren, A2A and Acea. Direct peers are ACEA Pinerolese / ASM Vercelli (regional Italian water utilities), Alto Trevigiano Servizi, BrianzAcque, Veritas (Veneto) and Etra (Padova). Utilitalia is listed as an others.
Does Viacqua have an API?
No public API is recorded for Viacqua.
What industry is Viacqua in?
Viacqua's product category is Water Utility Services. Its primary akta.pro industry code is EUANALAD, Design & Engineering for Renewal/Expansion (Pipelines, Pump Stations, Treatment Plants), with a secondary code of EUANAIAI, Digital Self-Service & Customer Portals (web/mobile, e-bill, notifications, consumption dashboards). Its NAICS code is 2213 and its SIC code is 4941.