What HeiTech Padu does

HeiTech Padu Berhad is a publicly listed Malaysian ICT systems integrator and technology services company founded in 1994 and headquartered in Subang Jaya, Selangor. The company builds and operates four core infrastructure platforms — i-Sentrix (ANSI/TIA-942-B Rated 3 data centre with business recovery and mainframe services), PaduNet (the largest non-telco NSP-certified network in Malaysia offering SDWAN and MPLS-Hybrid), AwanHeiTech (private/hybrid cloud with embedded managed services), and Secure-X (NexGen SOC with risk-based vulnerability assessment) — and layers vertical solutions on top, including Park Smart Plus, Digital Identity/eKYC, the National Integrated Immigration System (NIISe), MySikap, Smart Kubang Pasu, and the GuruPRO learning management system.

HeiTech generates revenue primarily through long-cycle, contract-based systems integration and maintenance engagements with Malaysian federal ministries and agencies — Immigration, JPJ, MINDEF, NRD, JPN, LHDN, SSM, DBKL — supplemented by enterprise clients in banking (Maybank, RHB, BSN, Ambank), insurance (Allianz, Etiqa, Prudential), and asset management (PNB/ASNB). Its go-to-market is direct enterprise field sales secured via competitive tenders, supported by consortium partnerships with global and local vendors (Huawei, Trend Micro, Cybots, Xperanti, MyEG, Voith Hydro). Revenue mixes one-time project licensing, recurring maintenance and managed services, and long-tenor concession arrangements (e.g., 10-year Smart Kubang Pasu until 2034).

The company operates through 16+ wholly-owned subsidiaries spanning managed services, defence technology, data services, eKYC fintech (Tekkis), eco-energy, and Indonesian operations (PT Intercity Kerlipan, PT Desa Tech Nusantara). It is diversifying into renewable-energy infrastructure via a RM1.04B hydroelectric consortium with Voith Hydro, and is positioning AwanHeiTech as an AI cloud platform through 2025 MoUs with MyEG and Huawei. FY2023 financials show RM7.2M profit and RM28.2M EBITDA, returning the company to profitability after FY2022's RM10M loss.

Name

HeiTech Padu

Legal name

HeiTech Padu Berhad

Website

https://heitech.com.my

Company type

Public

Founded year

1994

Operating status

Operating

Headcount range

501–1,000 employees

Short description

HeiTech Padu is a Malaysian public-listed ICT systems integrator operating data centre, network, cloud, and managed security platforms — branded i-Sentrix, PaduNet, AwanHeiTech, and Secure-X — serving primarily federal government agencies alongside banking, insurance, and enterprise clients across Malaysia and Indonesia.

Ownership category

akta.pro rank

Product category

Government IT Systems Integration

NAICS

Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC)

Keywords

• IT systems integration
• Managed ICT services
• Government IT solutions
• Smart city infrastructure
• Cybersecurity services

Headquarters

HQ city

Petaling Jaya

HQ country

Malaysia

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Supply Chain, Operations, Marketing or Sales

Revenue model

1. Systems Integration & ICT Services: Core revenue stream from developing and maintaining IT systems and infrastructure for government and private sector clients. Includes project-based contracts for system development, hardware/software provision, and system integration services.
2. Maintenance & Support Services: Ongoing maintenance contracts for government systems including mainframe maintenance, CA GEN system licensing, and support services. Provides recurring revenue from existing government contracts.
3. Smart City Solutions: Concession-based smart city projects including parking management systems, smart city infrastructure deployed under long-term concession agreements with local councils.
4. Data Centre & Managed Services: Data centre services including i-Sentrix facilities, business recovery management, and managed infrastructure services for enterprise clients.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

HeiTech Padu Berhad is a Malaysian government-focused IT systems integrator that develops, deploys, and maintains ICT infrastructure and mission-critical systems. Its offerings span data centre services (i-Sentrix), networking (PaduNet), cloud hosting (AwanHeiTech), managed security (Secure-X), smart city/IoT solutions (Park Smart Plus, Smart Kubang Pasu), digital identity (eKYC, Digital ID, Mobile ID), and large-scale national systems such as NIISe and MySikap for Malaysian government agencies and enterprises.

Product overview

HeiTech Padu Berhad operates as a diversified technology solutions provider with a platform-plus-modules architecture centered on four core infrastructure capabilities — i-Sentrix (data centre), PaduNet (network), AwanHeiTech (cloud), and Secure-X (cybersecurity) — which serve as the foundation for multiple vertical solution products spanning smart cities, digital identity, transport, healthcare, and government systems. The core infrastructure services are offered as distinct product lines providing data centre certification, network connectivity, cloud hosting, and managed security respectively, while solution products built on top include Park Smart Plus (smart parking), NIISe (immigration system), MySikap (transport system), Digital Identities (eKYC), Smart Kubang Pasu, and GuruPRO (LMS), with the company also backing fintech products Tekkis (t-Pay, t-Verify). The portfolio spans government and enterprise sectors across Malaysia.

Differentiator

Problem solved

Functional benefit

Brands

• i-Sentrix: Data centre services - ANSI/TIA-942-B:2017 Rated 3 Certified Data Centre Facilities, Business Recovery Management Services, Mainframe Technical Services
• PaduNet
• AwanHeiTech
• Secure-X
• Park Smart Plus (PS+)
• GuruPRO
• RAVE

Products and services

• i-Sentrix Data Centre
• PaduNet Network Services
• AwanHeiTech Cloud Computing
• Secure-X Managed Security Services
• Park Smart Plus (PS+) Smart Parking
• Smart Cities & Solutions (Integrated License Management)
• Digital Identities Platform
• National Integrated Immigration System (NIISe)
• MySikap (JPJ Vehicle and Driver System)
• Smart Kubang Pasu
• GuruPRO Learning Management System

Quantifiable outcome

• NIISe project increased to RM1.05 billion from original RM892.2 million due to expanded scope with ABIS component
• +4 more outcomes

Named customers20 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability9 records

Feature6 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• MyEGcoreStrategic or Co-development Partner · 18 April 2025HeiTech signed MoU with MyEG to power next-gen AI cloud services. This partnership represents HeiTech's strategic push into AI computing power cloud services as part of its technology advancement initiatives.
• HuaweicoreStrategic or Co-development Partner · 18 April 2025HeiTech signed MoU with Huawei to power next-gen AI cloud services. Partnership focuses on AI computing power cloud services leveraging Huawei's technology capabilities.
• Voith Hydro GmbH & Co KGcoreStrategic or Co-development Partner · 25 February 2025Consortium partner for RM1.04 billion hydroelectric facility project for TNB Power Generation Sdn. Bhd. Austrian-based company bringing hydro turbine expertise to the project.
• Cybots Pte LtdcoreTechnology or Integration · 31 July 2024Formal partnership to create comprehensive cybersecurity solution combining HeiTech's Secure-X capabilities for threat detection, incident response, and security orchestration with Cybots' AI-powered endpoint protection. Partnership formalised during NACSA Cyber Security Summit 2024.
• Universiti Malaysia Pahang Al-Sultan Abdullah (UMPSA)minorStrategic or Co-development Partner · 15 July 2024Work-Based Learning (WBL) programme collaboration for Bachelor of Computer Science (Cyber Security) students. Students spend three years academic study at UMPSA followed by one year of work-based learning at HeiTech. MoA signed at Grand Darul Makmur Hotel in Kuantan.
• Malaysia Board of Technologists (MBOT)minorStrategic or Co-development Partner · 1 March 2024MoU signed to formalise strategic collaboration promoting growth of IT sector. Strengthens HeiTech's position as Technology Expert Panel (TEP) inside MBOT, demonstrating commitment to professionalism, proficiency, and ethical standards in technology business.
• Xperanti IoT (M) Sdn. Bhd.coreStrategic or Co-development Partner · 24 November 2021Strategic partnership to boost digitalisation of enterprises and government agencies in Malaysia and support Industry 4.0 adoption. Leverages successful collaboration deploying Penang Smart Parking (PSP) solution monitoring 36,000 outdoor parking lots. Xperanti is Malaysia's first and largest dedicated LPWAN IoT network solutions provider and exclusive Sigfox operator.
• Regal Orion Sdn BhdminorStrategic or Co-development Partner · 8 October 2021MoU signed to explore all possible business collaborations to unlock potential business synergies via respective competitive advantages and enhance data centre-related business activities in Malaysia.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Accenture plc: Global professional services company with deep systems integration, cloud, and security practices serving public sector and financial services clients worldwide. Comparable broad incumbent that competes for the same large, multi-year government IT transformation deals.
• Wipro Limited: Global IT services and consulting firm with a public-sector and BFSI practice. Comparable as a broad incumbent in systems integration, cloud, and managed services that intersects with the same contract categories HeiTech competes in.
• Infosys Limited: Global IT services and digital transformation company serving BFSI, government, and enterprise clients. Comparable broad incumbent for systems integration, cloud migration, and managed services that could overlap with HeiTech's Malaysian government wins.
• Tata Consultancy Services (TCS): Global IT services, consulting, and systems integration giant with deep government and BFSI exposure. Comparable as a broad incumbent offering systems integration, managed services, and application development at scale — operates in Malaysia via TCS Malaysia.
• Telekom Malaysia Berhad (TM): Malaysian telecommunications incumbent with extensive cloud, data centre, and managed services offerings. Comparable as a domestic broad incumbent competing for the same Malaysian government and enterprise IT infrastructure wallet.
• NTT Data Corporation: Global IT services and systems integrator with government and financial-services depth. Comparable broad incumbent pursuing similar managed services, cloud, and digital identity engagements in Southeast Asia.

Direct peers

• Dagang NeXchange Berhad (DNEX): Bursa Malaysia-listed provider of enterprise technology platforms and systems integration serving Malaysian government and enterprise customers. Comparable Malaysian IT services / SI peer with similar government customer base.
• MYEG Services Berhad: Bursa Malaysia-listed digital government services platform providing e-government, immigration, and road transport digital services in Malaysia. Direct peer to HeiTech in Malaysian e-government systems — and now also a strategic shareholder/MoU partner, deepening the comparison.
• Iris Corporation Berhad: Malaysian technology company historically focused on secure identity, smart cards, e-government and border control systems. Closely comparable to HeiTech in Malaysian secure-identity and government-IT verticals (eKYC, immigration, national IDs).
• MIMOS Berhad: Malaysian government ICT research and development agency and national applied research lab. Comparable as a local government IT/systems integration enabler competing in adjacent parts of Malaysian public-sector digitisation.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Subsidiaries17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HeiTech Padu