What Ohio Edison does

Ohio Edison is a regulated electric distribution utility that operates as a wholly-owned operating subsidiary of FirstEnergy Corp (NYSE: FE), a Fortune 500 diversified energy holding company headquartered in Akron, Ohio. The company delivers electricity distribution services to residential, commercial, and industrial customers within its designated Ohio service territory, operating under an exclusive franchise regulated by the Public Utilities Commission of Ohio (PUCO). As a regulated monopoly, customer acquisition is geographically constrained and revenue is generated through tariff-based rates approved by PUCO covering generation, transmission, and distribution cost recovery.

The company's core technology and infrastructure comprises transmission and distribution lines, substations, transformers, and advanced metering infrastructure including smart meters that enable remote reading, usage tracking, and two-way communication. Customer-facing digital capabilities include an online account management portal (My Account) for bill payment, usage analysis, and service requests; a real-time outage management and mapping system; and text and email alert systems for outage notifications and account updates. Distribution occurs through physical electricity infrastructure supplemented by phone support (1-888-LIGHTSS) and SMS-based outage reporting (text OUT to 544487).

Ohio Edison serves two primary customer segments: residential households requiring reliable electricity supply, billing management, and outage response, and commercial and industrial customers with higher-volume electricity needs, construction and renovation services, generator interconnection, and electric vehicle charging infrastructure support. Revenue is recurring and subscription-like in nature, derived from regulated tariff rates rather than competitive pricing. Marketing and customer engagement are predominantly service-oriented, leveraging FirstEnergy's broader digital presence across web, social media, and direct communications channels.

Name

Ohio Edison

Legal name

Ohio Edison

Website

https://ohioedison.com

Company type

Private

Founded year

1883

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Ohio Edison is a regulated electric distribution utility subsidiary of FirstEnergy Corp (NYSE: FE) serving residential, commercial, and industrial customers across its Ohio service territory with electricity delivery, smart metering, outage management, and online account services.

Ownership category

akta.pro rank

Product category

Regulated Electric Utility Distribution

NAICS

Electric Power Transmission, Control, and Distribution (22112), Electric Power Generation, Transmission and Distribution (2211)

SIC

Electric Services (4911)

akta.pro primary industry

Electric Distribution System Owners (Wires-Only Companies) (EUADABAI)

akta.pro secondary industry

Tariff Design, Maintenance & Administration (EUAJAIAB)

Keywords

• Electric utility distribution
• Regulated electricity services
• Power outage management
• Smart meter infrastructure
• Customer account portal

Headquarters

HQ city

Akron

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Supply Chain, Operations, Personnel, Technology or R&D, Others

Revenue model

1. Electricity Distribution: Ohio Edison generates revenue through regulated electricity distribution rates approved by the Public Utilities Commission of Ohio (PUCO). The company charges customers for electricity delivery based on tariff rates that cover generation, transmission, and distribution costs.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Ohio Edison is a regulated electric utility that distributes electricity to residential, commercial, and industrial customers throughout its Ohio service territory under tariffs approved by the Public Utilities Commission of Ohio (PUCO). It operates as a regulated monopoly within its designated footprint and is supported by FirstEnergy Corp's transmission and distribution infrastructure, smart metering, outage management, online account management, and customer self-service tools.

Product overview

Ohio Edison is an electric utility company and subsidiary of FirstEnergy Corp. (NYSE: FE) serving residential and commercial customers in Ohio. It provides electricity distribution, outage management, and related energy services. The company's digital offerings center on customer-facing web and mobile services including online account management (My Account), bill payment, outage reporting and tracking, service requests (start/stop/move), energy usage analysis tools, smart meter management, electric vehicle charging information, and text/email alert notifications. These are integrated customer-facing service features rather than distinct branded products or modules.

Differentiator

Problem solved

Functional benefit

Products and services

• Electricity Distribution Service Regulated delivery of electricity to residential, commercial, and industrial customers throughout Ohio Edison's designated Ohio service territory, billed under tariff rates approved by the Public Utilities Commission of Ohio (PUCO).
• Energy Efficiency Programs Energy-saving programs, rebates, and resources offered to Ohio Edison customers to reduce electricity consumption and costs, including home energy analysis, smart landscaping tips, and electric vehicle information.
• Construction and Renovation Services Electric service support for builders, developers, and property owners undertaking construction or renovation projects in Ohio Edison's territory, including starting electric service, inspection search, and customer guides.
• Outage Management Service Real-time outage reporting, tracking, mapping, and restoration notifications available to Ohio Edison customers via phone (1-888-LIGHTSS), text (OUT to 544487), and online portal, with storm information and planned outage scheduling.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators1 record

Recent moves1 record

Expansion highlights3 records

Direct peers

• AEP Ohio: AEP Ohio is a regulated electric distribution utility serving Ohio customers as a subsidiary of American Electric Power. It directly competes with Ohio Edison within overlapping Ohio service territories and shares the same regulated monopoly business model and PUCO oversight.
• Duke Energy Ohio: Duke Energy Ohio is a regulated electric and gas utility serving customers in southwestern Ohio. It directly competes with Ohio Edison in overlapping Ohio territories and operates under the same PUCO regulatory framework with comparable distribution-focused business model.
• Toledo Edison: Toledo Edison is a sister FirstEnergy operating subsidiary providing regulated electric distribution in northwestern Ohio. It shares Ohio Edison's exact business model, regulatory framework, and parent company, making it a structurally identical peer in the same state.
• AES Ohio: AES Ohio (formerly Dayton Power & Light) is a regulated electric utility serving the Dayton, Ohio region. It is a direct competitor to Ohio Edison in the Ohio market with the same regulated distribution model and PUCO regulatory oversight.
• The Illuminating Company: The Illuminating Company is a sister FirstEnergy operating subsidiary that provides regulated electric distribution in northeastern Ohio. It operates the same business model as Ohio Edison under identical PUCO oversight, serving a directly adjacent and partially overlapping Ohio customer base.

Broad incumbents

• Duke Energy: Duke Energy is one of the largest U.S. regulated electric utilities, and the parent of Duke Energy Ohio. It is a broad incumbent competitor to FirstEnergy across the Southeast and Midwest with comparable regulated utility business model and customer scale.
• American Electric Power: American Electric Power is one of the largest investor-owned electric utilities in the U.S., and the parent of AEP Ohio. It competes with FirstEnergy across multiple Midwestern and Mid-Atlantic states and serves as the broad incumbent benchmark for regulated electric distribution scale and operational practices.

Others

• FirstEnergy Corp: FirstEnergy Corp is the publicly traded parent company (NYSE: FE) that wholly owns Ohio Edison along with other regulated electric distribution subsidiaries. It is the ultimate decision-making and capital allocation entity for Ohio Edison's strategy and operations.

Regional players

• Metropolitan Edison (Met-Ed): Met-Ed is a sister FirstEnergy operating subsidiary providing regulated electric distribution in eastern Pennsylvania. It shares Ohio Edison's exact distribution utility model but operates in a different state under different regulatory oversight.
• Penelec: Pennsylvania Electric Company (Penelec) is a sister FirstEnergy operating subsidiary providing regulated electric distribution in Pennsylvania. It operates the same wires-only utility business model as Ohio Edison but serves a different state under different regulatory oversight.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/ohioedison
• YouTubeyoutube.com/user/FirstEnergyTV
• Facebookfacebook.com/OhioEdison
• LinkedInlinkedin.com/company/firstenergy-corp

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ohio Edison