RAITEC IT Services

What RAITEC IT Services does

RAITEC GmbH is a Linz-headquartered, Austrian privately-held IT services company founded in 1971, owned by six regional Raiffeisenlandesbanken (cooperative state banks), operating as the captive IT service provider for the Austrian Raiffeisenbanken banking group. The company delivers end-to-end IT infrastructure services including data center operations, mainframe and server management, cloud services, electronic banking platforms (Mein ELBA), payment systems, print and mailing services, and workplace enablement across five Austrian locations (Linz, Graz, Innsbruck, Salzburg, Klagenfurt) with approximately 650 employees.

Its technical platform comprises three operated data centers (LG80 in Linz with 1,130 m² server space and 1,330 kW capacity, LL14 in Linz with 590 m² and 640 kW, and RR1a in Raaba-Grambach with 812 m² and 500 kW), running IBM Mainframes, OpenShift-based PaaS, and supporting more than 5,200 servers and 19+ petabytes of storage. RAITEC manages over 1,500 applications, enables 36,000+ banking workstations, processes 50+ million online transactions daily, and serves the daily banking needs of over 1.8 million Austrians.

The business model is a managed services enterprise offering with multi-year contracts, supplemented by professional services (print and mailing) and a nascent Managed Cloud Service Provider business bridging Austrian banks with hyperscalers. The company has co-developed an AI-powered cloud change management product (ChangeRadar) deployed across approximately 35,000 Raiffeisenbanken workstations, and recently integrated the IT operations of Raiffeisenlandesbank Kärnten (July 2025), absorbing 52 employees and establishing its fifth location.

Name

RAITEC IT Services

Legal name

RAITEC GmbH

Website

https://raitec.at

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

251–500 employees

Short description

RAITEC GmbH is an Austrian IT services company founded in 1971 and owned by six Raiffeisenlandesbanken, providing managed data center, cloud, electronic banking, and workplace IT services exclusively for the Austrian Raiffeisenbanken cooperative banking group across five locations.

Ownership category

akta.pro rank

Product category

Managed IT Infrastructure Services for Banking

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744)

akta.pro primary industry

IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)

akta.pro secondary industries

IT Asset Disposition (ITAD) Services (Data-Bearing Asset Handling) (BPALAIAA), IT Asset Disposition (ITAD) & Secure Data Erasure (BPAEAOAK)

Keywords

• Managed IT services
• Data center operations
• Cloud infrastructure
• Financial IT services
• Server housing

Headquarters

HQ city

Linz

HQ country

Austria

HQ region

Europe

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. IT Infrastructure Managed Services: RAITEC generates revenue through comprehensive managed IT services for financial institutions, including data center operations, server/storage management, mainframe systems, network infrastructure, and cloud services. The company operates on multi-year contractual relationships with its banking customers.
2. Print and Kuvertierung Services: Modern printing center providing transactional printing, statements, account documents, and mailing services to financial sector clients. Revenue generated through per-page pricing and service contracts.
3. Server Housing and Colocation: Professional server housing services with building security, climate control, 24/7 operations, and redundant fiber networks. Customers include both Raiffeisen group entities and external clients.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

RAITEC IT Services provides end-to-end IT infrastructure management for Austrian financial institutions, including data center operations (5,200+ servers, 19 petabytes), server housing and colocation, managed cloud services bridging customers and major cloud providers, electronic banking platforms (Mein ELBA, digital payment systems), and modern print and kuvertierung services. The company operates over 1,500 applications supporting more than 1.8 million Austrian banking customers daily and processes over 50 million online transactions per day.

Product overview

RAITEC IT Services operates as an IT service provider with a multi-product portfolio centered on financial services IT infrastructure. The core offerings include data center operations (Rechenzentrum) with server housing and 24/7 management, Managed Cloud Service Provider services bridging customers and cloud providers, financial services solutions (electronic banking, payment systems), and print/mailing services. Additionally, RAITEC has co-developed the ChangeRadar cloud management platform featuring AI-powered risk assessment. The company manages over 1,500 applications and operates PaaS systems on OpenShift, IBM Mainframes, and various server, middleware, database, and storage platforms across its data centers.

Differentiator

Problem solved

Functional benefit

Products and services

• Rechenzentrum (Data Center Services) Complete responsibility for operating all customer systems, from individual servers and storage to mainframes. Includes professional server housing with building security, access control, energy-efficient climate control, and 24/7 operations across three data centers in Austria.
• Managed Cloud Service Provider Full cloud service management from requirements to finished service and ongoing operations. Includes consulting, governance, architecture, self-service, reporting, license management, interoperability, identity and access management, backup and restore, and audit logging.
• Leistungen für Finanzdienstleister (Financial Services IT) High-tech IT services for financial service providers including electronic banking (Mein ELBA, digital payment systems), secure payment infrastructure, hardware and software for all business areas, and central cloud services for the financial sector.
• Druck und Kuvertierung (Print and Mailing) One of Austria's most modern print centers offering individual printing and mailing services including invoice printing, transaction prints, account statements, scanning, high-performance digital printing, multichannel processing, data archiving, electronic signatures, PDF generation, direct mailing, and automatic collation and logistics.
• ChangeRadar AI-powered cloud change management platform that automatically detects risks from cloud software updates and enables controlled management with role-specific preparation of changes for IT managers. Deployed across approximately 35,000 Raiffeisenbanken group workstations.

Quantifiable outcome

• Over 50 million online transactions processed daily with high availability
• +3 more outcomes

Named customers8 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature3 records

Partnerships

Three partnerships are on record, tiered minor and core.

• AfB social & green ITminorStrategic or Co-development Partner · 1 January 2025Partnership with Europe's largest non-profit IT company for professional refurbishment of used IT devices. Over 1,200 devices were refurbished in the past year, resulting in significant energy and resource savings. AfB provides employment for people with disabilities.
• ChangeRadarcoreStrategic or Co-development Partner · 1 March 2024Development partnership with Linz-based startup ChangeRadar to implement AI-powered cloud change management platform. RAITEC provided development expertise and pilot testing environment. ChangeRadar solution helps organizations manage risks from automated cloud updates and is now deployed across approximately 35,000 Raiffeisenbanken group workstations.
• Raiffeisen Software GmbHcoreStrategic or Co-development PartnerSister company within the Raiffeisen group providing software development services. Close operational cooperation on banking software solutions.

Scale indicators12 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• T-Systems: Deutsche Telekom's IT services subsidiary and one of Europe's largest IT service providers, with a strong footprint in banking and financial services infrastructure. Comparable to RAITEC in offering managed data center, cloud, and SAP services to European banks.
• Atos: European-headquartered global IT services provider with significant banking and financial services customers. Comparable to RAITEC in delivering managed data center, cloud, and workplace services to financial institutions across Europe.
• Kyndryl: Global IT infrastructure services provider spun out of IBM in 2021, specializing in managed services for mainframe, cloud, and enterprise IT. Comparable to RAITEC in delivering data center operations and managed IT services for large enterprises including banks, but at vastly larger global scale.
• Sopra Steria: European IT services group headquartered in France with a substantial banking and financial services practice across DACH and the Nordics. Comparable to RAITEC in delivering IT infrastructure, application management, and digital transformation to European banks.
• Capgemini: Global IT services and consulting firm with a large European banking practice including managed infrastructure, cloud, and core banking modernization. Comparable to RAITEC as a competitor for large banking IT contracts, though at much greater scale and breadth.

Regional players

• Adacor Hosting GmbH: German managed hosting and IT services provider operating regional data centers. Comparable to RAITEC in offering colocation, managed hosting, and cloud services to enterprise customers in the DACH region.
• Allgeier SE: DACH-focused IT services and software group offering managed services, cloud, and enterprise IT consulting. Comparable to RAITEC as a regional IT services provider targeting financial services and enterprise customers in German-speaking Europe.
• SVA System Vertrieb Alexander GmbH: German IT system house providing data center, cloud, and managed services primarily to mid-market and enterprise customers including financial institutions. Comparable to RAITEC as a DACH-focused regional IT services provider with similar technology and customer profiles.

Direct peers

• Fiducia & GAD IT AG (Fiducia): IT service provider for the German cooperative banking sector (Volksbanken Raiffeisenbanken), now part of Fiducia & GAD. Comparable to RAITEC as the IT services arm of a national cooperative banking group, providing similar data center, banking platform, and IT services to member banks.
• 3 Banken IT GmbH: Austrian IT service provider jointly owned by three regional banks (Oberbank, BKS Bank, Bank für Tirol und Vorarlberg). Directly comparable to RAITEC as a captive bank-owned IT services provider serving Austrian regional banks, with overlapping service portfolio in infrastructure and SAP.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/raitec-it-services
• Instagraminstagram.com/raitec_gmbh
• Facebookfacebook.com/raitec.it.services

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RAITEC IT Services