Municipalidad de la Ciudad de Mendoza

Name

Municipalidad de la Ciudad de Mendoza

Legal name

Municipalidad de la Ciudad de Mendoza

Website

https://ciudaddemendoza.gov.ar

Company type

Private

Founded year

1894

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Municipal Government and Public Administration Services

NAICS

Executive and Legislative Offices, Combined (92114), Executive Offices (921110), Administration of Housing Programs, Urban Planning, and Community Development (925)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industry

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

• Municipal government services
• Urban administration
• Citizen e-government portal
• Municipal tax collection
• Public procurement and licensing

Headquarters

HQ city

Mendoza

HQ country

Argentina

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Municipal Taxes (Tasas): Collection of municipal taxes and service fees from citizens and businesses within the city jurisdiction, including property taxes and local service charges
2. Traffic Fines (Multas de Tránsito): Revenue generated from traffic violations enforcement
3. Business Licensing Fees: Fees collected for commercial and industrial business permits and habilitations
4. Procurement and Contracting: Public procurement processes managed through online purchasing platform

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

The Municipalidad de la Ciudad de Mendoza provides municipal government services to citizens, businesses, and visitors of the City of Mendoza, Argentina. Its core offering is the integrated e-government platform built around the Ventanilla Única (Single Window) that enables online administrative procedures including tax payments, traffic fines, driver's licenses, commercial habilitations, public procurement, and records inquiry. The municipality also delivers in-person services through a contact center and specialized physical counters, alongside citizen engagement, public safety (Ojos en Alerta), cultural programming, and tourism promotion under the 'Capital del Vino' brand.

Product overview

Municipalidad de la Ciudad de Mendoza operates a unified e-government platform offering citizens and businesses a comprehensive suite of digital municipal services. The core offering centers on the 'Ventanilla Única' (Single Window) system, which integrates multiple service modules including tax payment (Oficina Virtual), commercial licensing (Habilitación Comercial), driver's licenses (Licencia de Conducir), traffic fine management, and online procurement (Compras Online). Additional services include the Geoportal Ciudadano for spatial data access, the Gobierno Abierto transparency portal, and a dedicated Tourism portal promoting Mendoza as the 'Capital del Vino'. The platform is built on Oracle APEX infrastructure and incorporates the Sayges system for record management. The ecosystem is unified through the central contact center (0800-222-CIUDAD and Línea Directa 147) and serves over 2 million annual visitors to the city.

Differentiator

Problem solved

Functional benefit

Brands

• Ciudad de los Chicos: Annual cultural and recreational event for families featuring theater, cinema, games, books, and immersive experiences during winter vacation.
• Ciudad en Movimiento
• Ojos en Alerta
• Ventanilla Única
• Capital del Vino

Products and services

• Ventanilla Única y Trámites Online (Single Window and Online Procedures) Single-window online portal allowing citizens of Ciudad de Mendoza to access and complete municipal administrative procedures electronically, streamlining filing, payment, and follow-up activities.
• Pago de Tasas (Municipal Tax Payment - Oficina Virtual) Virtual office platform enabling citizens and businesses to pay municipal taxes, rates, and service fees online, accessible 24/7.
• Habilitación Comercial (Commercial Habilitation) Commercial licensing service enabling businesses operating within Ciudad de Mendoza to obtain and manage operating permits and municipal registrations for commerce, industry, services, and civil activities.
• Licencia de Conducir (Driver's License) Driver's license management service providing issuance, renewal, and related administrative procedures for residents of Ciudad de Mendoza.
• Multas de Tránsito (Traffic Fines) Traffic violation query and payment system accessible through the municipal Oracle APEX platform, enabling citizens to view outstanding fines and settle payments online.
• Consulta de Expedientes (Administrative Records Inquiry - Sayges) Record and file consultation system on the Sayges platform allowing citizens to track the status of their municipal submissions and administrative procedures.
• Compras Online (Online Procurement) Online procurement platform hosted on the municipal Oracle APEX system that manages municipal purchasing and contracting processes for goods and services.
• Licitaciones y Contrataciones (Public Tenders and Contracting) Public tenders and contracting portal for infrastructure projects and municipal service procurements, enabling suppliers to participate in municipal bidding processes.
• Centro de Contacto (Citizen Contact Center) Citizen contact center providing phone (0800-222-CIUDAD / Línea Directa 147) and in-person support services for all municipal procedures and inquiries.
• Geoportal Ciudadano (Citizen Geoportal) Interactive mapping and spatial information platform providing residents and visitors with geographic information about city activities, events, and urban infrastructure.
• Gobierno Abierto (Open Government Portal) Open government transparency portal providing citizens with access to public data, accountability information, and civic participation channels for the municipal administration.
• Portal de Turismo (Tourism Portal) Dedicated tourism portal showcasing attractions, events, and visitor services in Ciudad de Mendoza, branded under the 'Capital del Vino' (Wine Capital) tourism initiative.

Quantifiable outcome

• 2+ million visits per year to city services and website
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Gobierno de la Ciudad de Buenos Aires: Federal-capital municipal government of Argentina providing the same suite of citizen services (tax payment, licensing, transit fines, driver licensing, procurement, transparency portals) at national scale; the most directly comparable Argentine municipal peer.
• Municipalidad de Rosario: Large Argentine municipal government offering comparable administrative services, digital portals, citizen engagement programs, and cultural/tourism branding; highly relevant as a same-country peer of similar scale.
• Municipalidad de San Miguel de Tucumán: Provincial-capital municipal government in Argentina offering the same general-administration service bundle (taxes, licensing, citizen portals); relevant same-country peer.
• Municipalidad de Córdoba: Municipal government of Argentina's second-largest city providing analogous e-government services, commercial licensing, and digital tramite portals; comparable in scope and Argentine regulatory context.
• Municipalidad de la Ciudad de Salta: Another Argentine provincial-capital municipality running comparable citizen service, tax, and digital-government operations; directly comparable in scale and mandate.

Regional players

• Alcaldía Mayor de Bogotá: Colombian capital municipal authority with comparable administrative service portfolio and growing digital-government capabilities; useful regional benchmark for Latin American municipal e-government.
• Governo do Estado de São Paulo / Prefeitura de São Paulo: Brazilian municipal/state government operating comparable citizen service platforms (tax payment, licensing, transparency); broader scale and different country make it a regional rather than direct peer.
• Gobierno de la Ciudad de México: Mexico City government operating one of Latin America's most advanced digital-government platforms (trámites, taxes, transparency); regional peer demonstrating what scaled municipal digital services look like.
• Prefeitura da Cidade do Rio de Janeiro: Brazilian city government with comparable citizen service portals and tourism branding; relevant regional peer with larger tourism scope.
• Municipalidad de Santiago de Chile: Chilean capital municipal government providing analogous citizen services and digital portals; relevant regional peer in a more digitally mature market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/ciudaddemendoza
• YouTubeyoutube.com/c/CiudaddeMendozatv
• Facebookfacebook.com/ciudadmendoza
• Instagraminstagram.com/mendozaciudad
• LinkedInlinkedin.com/company/municipalidad-de-capital-mendoza

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Municipalidad de la Ciudad de Mendoza