Penndel-Middletown Emergency Squad

What Penndel-Middletown Emergency Squad does

Penndel-Middletown Emergency Squad (PMES) is a 501(c)(3) nonprofit Emergency Medical Services agency incorporated in 1959 and operating from Langhorne, Bucks County, Pennsylvania. PMES is a 911-dispatched Advanced Life Support (ALS) provider delivering 24/7/365 emergency ambulance coverage across more than 25 square miles for five municipalities — Middletown Township and the boroughs of Hulmeville, Langhorne, Langhorne Manor, and Penndel — and answered over 7,500 calls for service in 2025. Operations run from two stations: Station 167 (Middletown North, jointly built with Middletown Township and the Langhorne-Middletown Fire Company, opened 2009) and Station 168 (headquarters at 616 East Lincoln Highway, owned since 1968). Fleet consists of Horton Type III box ambulances with Stryker PowerLOAD systems, equipped with Zoll X-Series cardiac monitors, McGrath video laryngoscopes, LUCAS mechanical CPR devices, and in-ambulance mobile data terminals for electronic charting.

Revenue is generated through three streams: direct billing to insurance for emergency transports (with non-subscriber trips often exceeding $1,300), recurring annual subscription fees (Individual, Senior Individual, Senior Couple, and Family tiers, expiring June 30) that yield a 50% out-of-pocket discount after insurance, and supplementary municipal grants, donations, event-standby fees, and mutual-aid reciprocity revenue. The operating budget sits in the $3.6 million range with expenses projected to rise; major cost lines are payroll/benefits, ~$300K-per-unit ambulances, and ongoing facility/equipment upgrades funded by the municipalities served. Headcount is a hybrid model of approximately 19 full-time, 11 part-time, and 33 as-needed paid personnel, plus ~20 administrative volunteers and a Board of Directors/Relief Association governance layer. Specialty capabilities include a Bariatric Support Unit (patients up to 1,000 lbs) and a Special Services Unit extending response into most of Lower Bucks County through mutual aid.

Differentiators include an involved Medical Director (Dr. Gerald Wydro, MD, with PMES since 1986) active in field responses and quality assurance, AHA Mission: Lifeline EMS GOLD recognition with Target: Stroke and Target: Heart Attack Honor Roll, and reciprocal mutual-aid agreements that reduce subscriber liability. Ancillary revenue and community-engagement lines include AHA-certified CPR/First Aid/AED training, ambulance standby at community events, and a Ride-Along observation program. Customer engagement, subscription management, donations, and invoicing are all routed through the eServicestech platform, with social presence limited to a Facebook page and the pmems.org website.

Name

Penndel-Middletown Emergency Squad

Legal name

Penndel-Middletown Emergency Squad

Website

https://pmems.org

Company type

Private

Founded year

1959

Operating status

Operating

Headcount range

11–50 employees

Short description

Penndel-Middletown Emergency Squad is a 501(c)(3) nonprofit EMS agency founded in 1959, providing 24/7 Advanced Life Support ambulance services to five municipalities across 25+ square miles in Bucks County, Pennsylvania, supplemented by regional bariatric transport and AHA-certified CPR training programs.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (62191)

SIC

Services-Health Services (8000)

akta.pro primary industry

Medical Emergency Response & On-site First Aid/Paramedics (BPABANAG)

akta.pro secondary industries

Emergency Response Team (ERT) Staffing & Incident Management Support (BPABANAD), Disaster Medical Assistance & Field Care (DMAT/Field Hospitals) (HLAJAGAE)

Keywords

• Emergency medical services
• Ambulance transport services
• Advanced life support
• Bariatric patient transport
• Emergency response services

Headquarters

HQ city

Langhorne

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Supply Chain, Operations, Technology or R&D

Revenue model

1. Emergency Medical Services Billing: Bills insurance companies directly for emergency ambulance services. Insurance payments are applied to patient balance, with subscribers receiving 50% discount on remaining out-of-pocket expenses.
2. Annual Subscription Program: Annual subscription fees from residents of service area municipalities. Provides subscribers with unlimited emergency ambulance access and 50% discount on out-of-pocket costs. All subscriptions expire June 30th each year.
3. Service Fees: Standard fees for ambulance and medical transportation services. Subscribers receive 50% discount on remaining balance after insurance payments.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Penndel-Middletown Emergency Squad is a 911-only nonprofit Emergency Medical Services agency providing 24/7 Advanced Life Support (ALS) ambulance transport and Basic Life Support (BLS) response from two stations (167 and 168) to Middletown Township and four surrounding boroughs in Bucks County, Pennsylvania. The organization supplements its core emergency response with a residential annual subscription program that delivers a 50% discount on out-of-pocket ambulance costs, plus specialty bariatric transport (up to 1,000 lbs), AHA-certified CPR/First Aid training, event standby services, and mutual aid coverage across Lower Bucks County.

Product overview

Penndel-Middletown Emergency Squad operates as a 911-only Emergency Medical Services agency offering a portfolio of interconnected emergency medical services. The core offering is 24/7 Advanced Life Support (ALS) ambulance transport, deployed from two stations (167 and 168) with additional peak-hour units. Specialty services include a Bariatric Support Unit and Special Services Unit for regional Lower Bucks County responses. The organization supplements its emergency response with a Subscription Program offering residents discounted out-of-pocket costs for emergency transport, plus community programs including AHA-certified CPR/First Aid training, event standby services, and ride-along observation opportunities. The squad answered over 7,500 calls for service in 2025 across its coverage area.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Ambulance Service 24/7 emergency medical transport services providing Basic Life Support (BLS) and Advanced Life Support (ALS) ambulance response dispatched through 911 to Middletown Township, Hulmeville, Langhorne, Langhorne Manor, and Penndel boroughs.
• Special Services Unit Specialized emergency support unit providing additional EMS capabilities including paramedic assists and supplemental emergency response services to Lower Bucks County.
• Subscription Program Annual subscription program providing subscribers with unlimited emergency ambulance service and 50% discount on out-of-pocket expenses (deductibles, co-pays) for medically necessary emergency transport. Available in Individual, Senior Individual, Senior Couple, and Family plans, with all subscriptions expiring June 30 each year.
• CPR and First Aid Training American Heart Association certified training including Heartsaver (non-healthcare) and Healthcare Provider (BLS) courses, Hands-Only CPR, and First Aid/AED training taught by AHA certified instructors.
• Event Standby Services Ambulance and certified EMS personnel standby at community events, available as transporting unit (2 providers) or non-transporting unit (1 provider).
• Bariatric Support Unit Specialized transport unit equipped for bariatric (obese) patients, serving Lower Bucks County region with dedicated equipment and trained personnel capable of handling patients up to 1,000 lbs.
• Ride-Along Program Opportunity for community members to observe EMS operations and clinical care, with HIPAA compliance and safety requirements, including signed waiver and liability release.

Quantifiable outcome

• Over 7,500 calls for service answered in 2025
• +3 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core.

• Local Mutual Aid OrganizationscoreStrategic or Co-development PartnerPMES has entered into reciprocity agreements with a number of local mutual aid organizations. These agreements help reduce subscriber payment liability when mutual aid services are required. Reciprocity coverage provides subscribers with discounted rates for services rendered by mutual aid ambulance services during times when all PMES resources are in use.
• Middletown TownshipcoreOthersMunicipal partner providing grant funding for station improvements and infrastructure. PMES serves as the primary 911 emergency response provider for the township.
• Hulmeville Borough, Langhorne Borough, Langhorne Manor Borough, Penndel BoroughcoreOthersMunicipal partners in the service area. PMES provides emergency medical services coverage to residents of these boroughs through the 911 system.
• Langhorne-Middletown Fire CompanycoreOthersJoint facility partnership for Station 167 (Middletown North Station). Combined facility constructed in 2008 and opened in 2009 with Middletown Township and the fire company.
• Dr. Gerald Wydro, MD (Medical Director)coreOthersMedical director providing clinical oversight, quality assurance, and guidance. Started with PMES as an EMT in 1986 and provides involved oversight including active participation in emergency responses.

Scale indicators7 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Newtown Ambulance Squad: Volunteer-led nonprofit ambulance service operating in adjacent Bucks County, providing direct geographic adjacency. Comparable on ALS response, subscription programs, and municipal funding dependence.
• Good Fellowship Ambulance & EMS Training Institute: Nonprofit ALS ambulance service in Chester County, PA with subscription membership and AHA-aligned training programs. Strong comparable on mission, scale, and revenue mix.
• Narberth Ambulance: Nonprofit, community-based ALS ambulance service operating in the Philadelphia suburbs since 1944. Directly comparable as a 501(c)(3) PA-based emergency ambulance squad with subscription programs and ALS-level response.
• Lower Providence Emergency Medical Services: Nonprofit community EMS serving Lower Providence Township in Montgomery County, PA. Comparable in scale, ALS capability, subscription/revenue model, and suburban Pennsylvania operating context.
• Bucks County Rescue Squad: Long-standing nonprofit rescue and EMS organization in Bristol, Bucks County. Comparable community-based emergency service model in the same county.

Broad incumbents

• American Medical Response (AMR): Largest private-sector ambulance and EMS provider in the United States with national contracts across municipal and hospital systems. Broad incumbent offering overlap in ALS transport and 911 dispatch contracts but operating at vastly greater scale and for-profit.
• Falck USA: Major private ambulance operator with significant East Coast presence providing 911 and interfacility transport. Comparable as a competing ambulance services operator but with corporate rather than nonprofit structure.

Regional players

• Upper Bucks Regional Emergency Medical Services: Nonprofit regional EMS provider serving northern Bucks County with ALS ambulance response. Comparable on regional Pennsylvania EMS delivery, though differentiated by broader rural geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Penndel-Middletown-Emergency-Squad-100083312194192
• Xx.com/PenndelS
• LinkedInlinkedin.com/company/penndel-middletown-emergency-medical-services

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Penndel-Middletown Emergency Squad