Western Indiana Community Action Agency

What Western Indiana Community Action Agency does

Western Indiana Community Action Agency, Inc. (WICAA) is a 501(c)(3) nonprofit organization founded in 1964 under the federal Economic Opportunity Act, headquartered in Terre Haute, Indiana. The agency operates as a federally designated Community Action Agency delivering seven distinct human services programs — Energy Assistance, Family Development, Head Start and Early Head Start, Medical Assistance, Senior Programs, Weatherization, and WIC (Women, Infants & Children) — to economically disadvantaged individuals, seniors, pregnant women, and young children across Clay, Putnam, Vigo, Parke, and Sullivan counties in western Indiana. In 2024, the organization reported serving over 15,000 individuals and maintains partnerships with 319 community organizations that function as referral channels and resource-sharing partners.

Service delivery is conducted through seven physical offices and home visits, with applications accepted in person, by mail, by fax, and via state online portals (Energy Assistance through eap.ihcda.in.gov; Head Start through childplus.net). WICAA operates no proprietary technology platform; its technical footprint consists of standard web presence, online application portals hosted by state and Head Start partners, and PayPal for donation processing. The organization employs 101-250 staff and is governed by a Board of Directors meeting monthly.

WICAA's revenue model is overwhelmingly grant-based: federal funding flows through the Office of Community Services (CSBG grants 2500INCOSR, 2502INLIEA), the Office of Head Start (grants 05CH011977, 05CH012711), AmeriCorps (Senior Programs), and the Weatherization Assistance Program. A secondary revenue stream consists of individual and corporate donations accepted via PayPal, mail-in checks, and the Kroger Community Rewards program. All client-facing services are provided free of charge to eligible low-income households, with no published pricing or fee structure.

Name

Western Indiana Community Action Agency

Legal name

Western Indiana Community Action Agency, Inc.

Website

https://wicaa.org

Company type

Private

Founded year

1964

Operating status

Operating

Headcount range

101–250 employees

Short description

Western Indiana Community Action Agency (WICAA) is a 501(c)(3) nonprofit founded in 1964 that delivers Energy Assistance, Head Start, Weatherization, WIC, Senior, Medical, and Family Development programs to low-income individuals across five western Indiana counties.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Other Individual and Family Services (62419), Civic and Social Organizations (813410), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300)

akta.pro industry

PRIMARYBPAIACAK

Local Public Health & Human Services Administration

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPADAJAC

Maternal, Infant & Young Child Nutrition (MIYCN) Programs

Business & Public Services/International Organizations & Development/Food Security & Nutrition Programs

SECONDARYHLAJAKAG

Maternal, Newborn, Child & Adolescent Health (MNCAH) NGOs

Healthcare & Life Sciences/Public Health, Government & Regulators/Global Health & Development Agencies (NGOs/Multilaterals)

Keywords

• Community action services
• Social services
• Energy assistance
• Early childhood education
• Weatherization programs

Headquarters

HQ city

Terre Haute

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Federal Government Grants: WICAA receives federal funding through grants from the Office of Community Services within the Administration for Children and Families, a division of the U.S. Department of Health and Human Services. Grant numbers mentioned include 2500INCOSR and 2502INLIEA. Head Start programs are funded by grants 05CH011977 and 05CH012711 from the Office of Head Start. Senior programs are funded by grants from AmeriCorps.
2. Individual and Corporate Donations: WICAA accepts tax-deductible donations from individuals and corporate partners through online PayPal, mail-in checks, and Kroger Community Rewards program. The organization is designated as a 501(c)(3) organization by the Internal Revenue Service.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

WICAA is a non-profit community action agency that delivers free social services to low-income individuals, families, seniors, and children across five western Indiana counties. Its portfolio includes energy assistance, family development coaching, Head Start and Early Head Start education, medical assistance coordination, senior volunteer programs, home weatherization, and WIC nutrition support, funded primarily through federal grants from the Office of Community Services, the Office of Head Start, and AmeriCorps.

Product overview

Western Indiana Community Action Agency (WICAA) operates as a non-profit organization established in 1964 under the Economic Opportunity Act, providing a portfolio of seven distinct community service programs. The agency offers a unified service delivery model across Clay, Putnam, Vigo, Parke, and Sullivan counties in Indiana. Core programs include Energy Assistance (heating season utility support), Family Development (economic self-sufficiency coaching), Head Start/Early Head Start (early childhood education), Medical Assistance (low-income healthcare coordination), Senior Programs (Foster Grandparent and RSVP volunteer initiatives), Weatherization (home energy efficiency improvements), and WIC (nutrition support for women and children). These programs are administered through multiple county offices and are funded primarily through federal grants from the Office of Community Services and other government sources.

Differentiator

Problem solved

Functional benefit

Products and services

• Energy Assistance Program
• Family Development Program
• Head Start and Early Head Start
• Medical Assistance Program
• Senior Programs
• Weatherization Program
• WIC (Women, Infants & Children)

Quantifiable outcome

• Served over 15,000 individuals in 2024

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• 319 Community OrganizationscoreOthersWICAA has partnerships with 319 community organizations which assist in expanding resources and opportunities for individuals and families in their service area. These partnerships form the core referral and support network for the organization.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Salvation Army Indiana: A national faith-based social services nonprofit operating in Indiana with utility assistance, senior programs, and family support. Comparable mission of poverty alleviation across Indiana counties but with a broader national footprint and donor-funded model.
• Catholic Charities Indianapolis: A faith-based social services provider in Indiana offering family support, refugee resettlement, and senior services. Comparable wraparound social service delivery to vulnerable populations in Indiana.
• Goodwill Industries of Central and Southern Indiana: A large regional nonprofit providing workforce development, family services, and senior programs across Indiana. Comparable in serving low-income populations with multiple integrated program lines.

Regional players

• Community Action Program Inc. of Western Indiana (CAPWI): A CAA serving multiple western Indiana counties with a comparable mix of Head Start, energy assistance, and family development programs. Closest geographic and programmatic peer to WICAA in Indiana.
• United Way of the Wabash Valley: The United Way affiliate serving the Wabash Valley region including Vigo County (WICAA's headquarters county). Comparable community-based social services funding and coordination role in the same geography.
• Indiana Community Action Association: The statewide association representing Indiana's 16+ Community Action Agencies. Highly comparable to WICAA as it is the umbrella/convener organization for the same federally funded anti-poverty network that WICAA operates within.
• Community Action of Northeast Indiana (CANI): A multi-county CAA serving northeast Indiana with energy assistance, Head Start, and family development services. Direct operational peer under the same federal CAA designation framework.
• Lakeshore Community Action: A CAA serving northwest Indiana and surrounding counties with Head Start, energy assistance, weatherization, and senior programs. Same federally-funded CAA model with very similar service lines.

Others

• National Association for State Community Services Programs (NASCSP): The national association representing state offices that administer CSBG and LIHEAP — the principal federal funding streams flowing through WICAA. Strategic context peer representing the upstream regulatory and funding ecosystem.

Direct peers

• Community Action of Greater Indianapolis (CAGI): A Marion County-based Community Action Agency delivering LIHEAP, Head Start, weatherization, and self-sufficiency programs. Direct operational peer to WICAA with the same federal funding mix and service portfolio.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/wicaainc
• LinkedInlinkedin.com/company/western-indiana-community-action-agency-inc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Western Indiana Community Action Agency