Indiana Family to Family

What Indiana Family to Family does

Indiana Family to Family (INF2F) is a 501(c)(3) nonprofit organization headquartered in Fishers, Indiana, that operates as the state's designated Family-to-Family Health Information Center (F2F HIC). The organization provides peer-to-peer support, training, and information resources to families raising children and youth (ages 0–22) with diverse health, mental health, and education needs across Indiana, alongside technical assistance for healthcare and education professionals who serve them. Its service offering centers on one-on-one peer matching with family-experienced specialists, complemented by a training ecosystem including live workshops, an on-demand training video library, and an evidence-based fact sheet repository available in five languages (English, Spanish, Hakha Chin, Burmese, and Haitian Creole). Flagship programs include the annual statewide Heart to Heart Conference and the IN-FaCTS family leadership council, which works in partnership with the Indiana Department of Health Title V program.

The underlying platform is a website-based resource library with electronic newsletter distribution, social media channels, and downloadable care-coordination tools such as care notebooks and Medicaid waiver journey guides. The organization is staffed by family members with first-hand lived experience navigating the state's healthcare, education, and disability systems — a structural feature that underpins its service delivery model. Core technology components are conventional content and event-management infrastructure rather than proprietary IP; no mobile app, API, or SDK is offered.

Commercially, INF2F generates no direct revenue from families — all services are free — and is funded entirely through a mix of grants (notably HRSA, where a $96,750 award was disclosed with 89% non-governmental co-financing), individual donations, and corporate sponsorships structured as Mission Partner tiers ($2,500–$10,000) and Spotlight Sponsorships for the Heart to Heart Conference ($1,000–$5,500) and Fact Sheet Series ($5,000). The organization is affiliated with three national networks — Parent to Parent USA, National Federation of Families, and Family Voices — and is a member of the Indiana Disability Alliance, which collectively position INF2F as the principal statewide hub for CYSHCN family voice and systems navigation.

Name

Indiana Family to Family

Legal name

Indiana Family to Family

Website

https://inf2f.org

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

Indiana Family to Family (INF2F) is a Fishers, Indiana-based 501(c)(3) nonprofit that provides peer support, training, and multilingual information resources to Indiana families raising children and youth with special health care needs and the professionals who serve them.

Ownership category

akta.pro rank

Product category

Family Support Services for Children and Youth with Special Health Care Needs

NAICS

Other Individual and Family Services (624190), Child and Youth Services (62411)

SIC

Services-Social Services (8300)

akta.pro industry

PRIMARYBPAGACAF

Maternal, Child & Family Health Organizations

Business & Public Services/Nonprofit, NGO & Social Services/Health & Medical Nonprofits

Keywords

• Family peer support
• Special health care needs
• Health information center
• Care coordination resources
• Disability advocacy services

Headquarters

HQ city

Fishers

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Grant Funding: Relies on grant funding from government sources including HRSA (Health Resources and Services Administration) and Indiana Department of Health Title V Maternal and Child Health Block Grant program
2. Donations and Contributions: Accepts tax-deductible contributions from individuals and organizations via PayPal and Kroger Community Rewards Program
3. Sponsorship Revenue: Corporate sponsorship tiers for events including Mission Partners ($2,500-$10,000), Spotlight Sponsors for Heart to Heart Conference and Walking for Dreams event, and Fact Sheet Series Sponsors ($1,500-$5,000)

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Indiana Family to Family is Indiana's Family-to-Family Health Information Center, providing one-on-one peer support, training, and information resources to families raising children and youth ages 0–22 with diverse health and mental health needs and the professionals who serve them. The organization delivers these services free of charge through staff with lived experience, supported by a multi-language fact sheet library, training videos, care coordination tools, the annual Heart to Heart Conference, and the IN-FaCTS family leadership program.

Product overview

Indiana Family to Family (INF2F) operates as a unified service offering centered on peer-to-peer support, training, and information resources for families of children and youth with diverse health and mental health needs. The core offering consists of one-on-one peer services matching families with specialists who have lived experience, complemented by a comprehensive training ecosystem including live workshops, a video library, and multilingual fact sheets covering healthcare financing, education rights, and systems navigation. Key programs include the annual Heart to Heart Conference, the IN-FaCTS family leadership council, and care coordination tools such as care notebooks and Medicaid waiver journey guides. All services are delivered at no cost to families, funded through grants, sponsorships, and donations.

Differentiator

Problem solved

Functional benefit

Brands

• IN-FaCTS (Indiana Family Colleagues Transforming Systems): A group of family leaders located around the state who aim to improve the system of care for children and youth with special needs in Indiana by identifying and addressing issues facing families to improve the system for all.
• Heart to Heart Conference

Products and services

• Indiana Family to Family Core Services (Peer Support, Training, and Information) A family-to-family health information center providing peer-to-peer support, training, and information resources to families raising children and youth (ages 0-22) with diverse health and mental health needs and the professionals who serve them in Indiana. All services are free to families.
• Tools for Coordinating Care Resource library providing care notebooks, institutional deeming guides, and Medicaid waiver journey resources to help families organize healthcare, education, and support information.
• Fact Sheets Evidence-based fact sheets available in English, Spanish, Hakha Chin, Burmese, and Haitian Creole covering health care, education, benefits, Medicaid waivers, and systems navigation.
• Training Video Library Web-based training library covering topics including family leadership, care coordination, health care financing, medical needs, and transition to adulthood.
• Live Training Programs Custom and group live training sessions delivered in-person or virtually for family groups and professional organizations on topics including accessing community resources, Medicaid waivers, alternatives to guardianship, and healthcare financing.
• Heart to Heart Annual Conference Free annual statewide conference connecting Hoosier families, professionals, educators, healthcare providers, and community partners to learn and connect in support of children with health and mental health needs. The 2026 event is scheduled for September 24 with the theme 'Strength in Community'.
• IN-FaCTS (Indiana Family Colleagues Transforming Systems) Family leadership council that aims to improve the system of care for children and youth with special needs in Indiana by identifying and addressing issues facing families, in partnership with the Indiana Department of Health CSHCS.
• Family Peer Support (Peer Services Specialists Program) One-on-one peer support program connecting Indiana families with trained Peer Services Specialists who have lived experience raising children with diverse needs, available statewide via phone, email, and virtual meetings.

Quantifiable outcome

• Served 1,200 families and 700 professionals annually with 85,000 website views
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

14 partnerships are on record, tiered core, major and minor.

• Parent to Parent USAcoreStrategic or Co-development PartnerIndiana Family to Family serves as the state affiliate of Parent to Parent USA, providing peer-to-peer support connections for families of children with special needs across Indiana.
• National Federation of FamiliescoreStrategic or Co-development PartnerState affiliate organization providing advocacy and family voice at national and state levels for children with emotional, behavioral, and mental health needs.
• Family VoicescoreStrategic or Co-development PartnerState affiliate organization working to achieve family-centered care for all children and youth through partnerships at national and state levels.
• Indiana Disability AlliancecoreStrategic or Co-development PartnerStatewide coalition of disability advocacy organizations united to advance public policies promoting independence, community integration, and meaningful opportunity for individuals with disabilities. INF2F serves alongside Autism Society of Indiana, Down Syndrome Indiana, FUSE, Independence Indiana, INSILC, Self-Advocates of Indiana, and The Arc of Indiana.
• Indiana Department of Health - Title V Children's Special Health Care ServicescoreStrategic or Co-development PartnerPartnership supporting IN-FaCTS (Indiana Family Colleagues Transforming Systems) program, a family leadership council working to improve systems of care for CYSHCN through collaborative partnership with CSHCS staff and community partners.
• CareSourcemajorGTM or Marketing PartnerHeart to Heart 2026 Premiere Sponsor; nonprofit managed care entity with over 2 million members offering Medicaid, Health Insurance Marketplace, and Medicare products.
• Anthem Blue Cross and Blue ShieldmajorGTM or Marketing PartnerHeart to Heart 2026 Session Sponsor; healthcare insurer committed to accessible care and building healthy communities.
• IPMGmajorGTM or Marketing PartnerHeart to Heart 2026 Education Track Sponsor; provider of person-centered case management and wraparound facilitation services throughout Indiana.
• MHS (Managed Health Services)majorGTM or Marketing PartnerHeart to Heart 2026 Session and Supporter Sponsor; Centene company serving Indiana for 30 years through Medicaid programs.
• HumanaminorGTM or Marketing PartnerHeart to Heart 2026 Supporter Sponsor; health plan focused on helping people achieve their best health across 11 states.
• United HealthcareminorGTM or Marketing PartnerHeart to Heart 2026 Sponsor; healthcare insurance provider dedicated to helping people live healthier lives.
• Indiana Children's Special Health Care Services (CSHCS)coreStrategic or Co-development PartnerIndiana state program providing supplemental medical coverage for children ages birth to 21 with serious, chronic medical conditions.
• Covering Kids & Families of IndianacoreStrategic or Co-development PartnerStatewide resource for Hoosiers uninsured or underinsured, assisting with Medicaid enrollment and healthcare coverage questions.
• IN*SourcemajorStrategic or Co-development PartnerPartner organization providing special education information and training to families; co-presenters at Heart to Heart Conference on IEP processes.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• The Arc of Indiana: Indiana chapter of The Arc, focused on intellectual and developmental disability advocacy. Co-member with INF2F in the Indiana Disability Alliance; overlapping CYSHCN audience but broader disability-advocacy mandate.
• Autism Society of Indiana: State chapter of the Autism Society providing information, advocacy, and support for autistic individuals and families. Indiana Disability Alliance peer serving an overlapping but condition-specific subset of INF2F's CYSHCN audience.
• Family Support America: National membership organization advancing family strengthening and family-driven child welfare practice. Conceptually adjacent to INF2F's family-led support approach but broader in scope across social services and not a direct in-state competitor.

Direct peers

• Federation for Children with Special Needs: Massachusetts-based parent organization operating the state's Family-to-Family Health Information Center. Closest cross-state functional mirror of INF2F's F2F HIC model for CYSHCN families and professionals.
• IN*Source: Indiana parent organization focused on special education rights and IEP support. Co-presenter with INF2F at Heart to Heart and operates a near-adjacent family-information model for the same population.
• PACER Center: Minnesota-based parent training and information center serving families of children with disabilities. Direct functional peer to INF2F for federally funded parent training, resources, and advocacy in a single state.
• National Federation of Families: National membership organization for families of children with mental health needs; INF2F is the Indiana affiliate. Closest peer specifically around children's behavioral and emotional health family voice.
• Parent to Parent USA: National umbrella for parent-to-parent peer matching organizations; INF2F is the designated Indiana affiliate. Mirrors INF2F's lived-experience matching model and shares governance, training, and funding pathways.
• Family Voices: National family-centered care organization for CYSHCN of which INF2F is the Indiana affiliate. Operates the same peer-support, information, and advocacy model at the national level and is the closest structural and mission peer.
• About Special Kids (ASK): Indiana-based nonprofit providing information, training, and support to families of children with special needs. Most direct in-state competitor for family support resources serving CYSHCN and the professionals serving them.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/INFamily2Family
• Facebookfacebook.com/INFamily2Family
• LinkedInlinkedin.com/company/indiana-family-to-family

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Indiana Family to Family