City of Altena

What City of Altena does

The City of Altena (Stadt Altena (Westf.)) is a municipal government entity (Gemeinde) located in Altena, North Rhine-Westphalia, Germany, providing administrative, social, educational, and public safety services to local residents. Its service portfolio includes core administrative functions delivered through the Bürgerservice (citizen service center), including Wohngeld (housing benefit), Grundsteuer (property tax administration), Anmeldung Kindergarten (kindergarten registration), SEPA direct debit mandates, and Stellenausschreibungen (job postings). Information and monitoring services comprise Lennepegel (real-time Lenne river water level monitoring), Starkregenmodelle (heavy rain flood risk visualization), and the Ratsinformationssystem (council information management system). Community-facing initiatives include Klima Cafe (climate awareness), Stadtradeln (cycling promotion), and the Wunschbaumaktion (wish tree campaign), alongside the post-flood Wiederaufbauplan (reconstruction plan).

The city's technology footprint is modest and primarily service-oriented rather than proprietary: the official website is currently operating as a Notfallhomepage (emergency homepage) at altena-notbetrieb.de following a cyberattack, while the main site is being rebuilt. Integrations include Google Maps for embedded location content, IONOS SiteAnalytics for traffic tracking, and a third-party website translation service — all requiring user consent. Distribution occurs through in-person citizen service centers, the digital portal, and social media channels (Twitter, Facebook, LinkedIn, Instagram, YouTube). The operating model is public-sector: funding derives from municipal taxes, state allocations, and federal transfers, with no commercial revenue, pricing model, or customer acquisition mechanics. The Bürgerservice is scheduled for closure on 07.07.2026 from 09:00–13:00 for internal training, indicating continued in-person operations. Upcoming civic milestones include the Kommunalwahl 2025 (municipal election) and Bundestagswahl 2025 (federal election).

Name

City of Altena

Legal name

Stadt Altena (Westf.)

Website

https://altena.de

Company type

Private

Operating status

Operating

Headcount range

251–500 employees

Short description

City of Altena (Stadt Altena (Westf.)) is a municipal government entity in North Rhine-Westphalia, Germany, providing administrative, social, housing, education, and public safety services to local residents, currently operating via a temporary emergency homepage following a cyberattack.

Ownership category

akta.pro rank

Headquarters

HQ city

Altena

HQ country

Germany

HQ region

Europe

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Distribution channels1 record

Marketing channels2 records

Core offering

The City of Altena (Stadt Altena (Westf.)) is a municipal government entity that provides civic administrative services to residents of Altena, North Rhine-Westphalia, Germany. Its core offerings include citizen services (Bürgerservice), housing benefit administration (Wohngeld), property tax administration (Grundsteuer), kindergarten registration, waste management (Zweckverband für Abfallbeseitigung), flood and water-level monitoring (Lennepegel, Starkregenmodelle), council transparency (Ratsinformationssystem), and post-flood reconstruction planning (Wiederaufbauplan). Following a cyberattack, the city currently delivers these services via a temporary Notfallhomepage (emergency homepage).

Product overview

City of Altena is a municipal government entity (Westphalia, Germany) offering citizen-facing administrative services through its emergency website. The portfolio consists of core government service portals (Bürgerservice, Wohngeld, Grundsteuer, Kindergarten registration) combined with information and monitoring services (Lennepegel water levels, Starkregenmodelle flood models, Ratsinformationssystem). Additional community initiatives include Klima Cafe climate awareness and Stadtradeln cycling promotion. The city also provides downloadable forms like SEPA direct debit mandates and posts employment opportunities. This is an emergency/temporary homepage established following a cyberattack, providing essential municipal information and services.

Differentiator

Problem solved

Functional benefit

Products and services

• Bürgerservice (Citizen Services) Central citizen service portal providing access to various municipal administrative procedures for residents of Altena; operated as an in-person service center with scheduled hours (closed 07.07.2026 from 09:00-13:00 for internal training).
• Wohngeld (Housing Benefit) State housing assistance program providing financial support for housing costs to eligible residents of Altena.
• Grundsteuer (Property Tax) Municipal property tax administration and payment services for property owners in Altena.
• Anmeldung Kindergarten (Kindergarten Registration) Online registration service for municipal kindergarten and childcare facility enrollment for parents in Altena.
• Lennepegel (Lenne River Water Level Monitoring) Real-time water level monitoring service for the Lenne river providing flood and safety information to residents of Altena.
• Starkregenmodelle (Heavy Rain Flood Visualization) Flood risk visualization service showing potential heavy rain impact zones for disaster preparedness in Altena.
• Ratsinformationssystem (Council Information System) Public portal providing access to council meeting schedules, minutes, decisions, and political information for transparent governance and citizen participation.
• SEPA-Lastschriftmandat (SEPA Direct Debit Form) Downloadable SEPA direct debit mandate form for automated payment of municipal fees and taxes by residents and property owners.
• Stellenausschreibungen (Job Postings) City employment opportunities and job application portal for municipal positions at the City of Altena.
• Wiederaufbauplan (Reconstruction Plan) Post-disaster recovery and rebuilding plan information service following the flood event in Altena.
• Klima Cafe (Climate Cafe) Community initiative and information hub for local climate protection and environmental awareness activities for Altena residents.
• Stadtradeln (City Cycling) Cycling promotion campaign encouraging residents to bike and track kilometers for environmental benefits.
• Zweckverband für Abfallbeseitigung (Waste Management Authority) Municipal waste disposal and management services for households in Altena.

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Stadt Dortmund: Broad peer — major NRW city offering an extensive municipal service portfolio including digital Bürgerservice, property tax, council information systems, and flood monitoring at significantly larger scale.
• Stadt Wuppertal: Broad peer — large NRW city with comprehensive municipal services (citizen portal, Ratsinformationssystem, Wohngeld, Grundsteuer) and flood/disaster management capabilities comparable in nature to Altena but at much greater scale.

Direct peers

• Stadt Iserlohn: Direct regional peer — a larger NRW municipality in Märkischer Kreis offering the same suite of municipal services (Bürgerservice, Ratsinformationssystem, Grundsteuer, kindergarten registration) to a comparable resident base.
• Stadt Plettenberg: Direct regional peer — another small NRW municipality in Märkischer Kreis providing the same municipal service catalog, including Wohngeld, Grundsteuer, and council information system access.
• Stadt Werdohl: Direct regional peer — small NRW municipality in Märkischer Kreis neighboring Altena, offering very similar Bürgerservice, property tax administration, and Ratsinformationssystem capabilities.
• Stadt Lüdenscheid: Direct regional peer — seat of Märkischer Kreis in NRW, providing identical municipal government functions including digital citizen services, Ratsinformationssystem, and flood/storm management comparable to Altena.
• Stadt Menden (Sauerland): Direct regional peer — NRW municipality near Altena delivering similar municipal services including housing benefit, property tax, and online citizen service portals.
• Stadt Neuenrade: Direct regional peer — small NRW municipality in Märkischer Kreis offering the same municipal service catalog including Bürgerservice and Ratsinformationssystem.
• Stadt Hemer: Direct regional peer — NRW municipality in Märkischer Kreis offering equivalent Bürgerservice, kindergarten registration, and Ratsinformationssystem digital services to its residents.

Regional players

• Stadt Hagen: Regional peer — larger independent city in NRW providing broader Bürgerservice and Ratsinformationssystem services; comparable in function but at materially greater scale than Altena.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks4 records

Key highlights5 records

Customer concentration

• Xtwitter.com/Stadt_Altena
• YouTubeyoutube.com/channel/UC_placeholder
• Facebookfacebook.com/StadtAltena
• LinkedInlinkedin.com/company/stadt-altena
• Instagraminstagram.com/stadt_altena

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Altena