EM Systems

What EM Systems does

EM Systems Co., Ltd. (株式会社EMシステムズ, TSE Prime: 4820) is a Japanese healthcare information-technology company that develops and operates cloud-based electronic medical record (EMR), pharmacy receipt-processing, and nursing-care/welfare business-support systems. Founded in 1980 in Himeji by Kozo Kunimitsu (now Chief Advisor) and listed on JASDAQ in 2000 before progressing to TSE Prime in 2022, EM Systems serves three core verticals — medical clinics, insurance pharmacies, and nursing care/welfare facilities — through a unified MAPs series platform that includes MAPs for CLINIC (cloud EMR with application-type architecture), MAPs for PHARMACY DX (integrated receipt computer and electronic medication history with AI inventory auto-ordering), and MAPs for NURSING CARE (cloud welfare business support). Adjacent product lines such as Recepty NEXT, GooCo+, Followcare / Followcare Videocall, BunseQI (BI analytics), the 「響」 (Hibiki) welfare series, すこやかサン, and UNI-MEDICAL/MRN/Ortia extend coverage across the Japanese healthcare workflow.

The company monetizes primarily through recurring monthly subscriptions on cloud deployments alongside initial license fees for on-premises installs, professional services (installation, training, operational support), and hardware/network sales. Pricing varies by module: MAPs for CLINIC lists at ¥0 initial license with subscriptions from ¥20,000/month, while すこやかサン nursing-care software ranges from ¥15,000–¥195,000 initial cost plus ¥12,500–¥35,000 monthly. Distribution is overwhelmingly direct, with a nationwide office network of 30+ branches covering Hokkaido to Kyushu and a dedicated sales, instructor, and field service organization, complemented by self-service onboarding through the MAPs Direct website and a 30-day free trial.

EM Systems holds the largest installed base for insurance pharmacy systems in Japan (industry share No. 1) and reports implementation across 3,000+ medical institutions. The group has expanded through a long-running M&A program — subsidiaries include EM Technology Research Institute (R&D consolidation, 2020), Good Cycle System (2023), Unike Software Research (2023), Prekaru (2025), Kondakt (2026), Pop Creation (2019), M-Win Soft (2019), and two China-based software development subsidiaries (Nanjing, 2000; Shanghai, 2011). Family control persists through founder Kunimitsu Kozo (Chief Advisor) and his son Kunimitsu Hiromasa (Representative Director and President). Strategic partnerships with MG-DX (2025), Jiji Dot Com (2025), NTT Data (L-Axes), NTT PC Communications (EM-Lines), Paramount Bed (Nemuri SCAN), and Choqi (cashless payments) deepen the ecosystem play across the Japanese healthcare system.

Name

EM Systems

Legal name

株式会社EMシステムズ

Website

https://emsystems.co.jp/

Company type

Public

Founded year

1980

Operating status

Operating

Headcount range

1–10 employees

Short description

EM Systems (TSE Prime: 4820) is a Japanese healthcare IT company that develops cloud-based electronic medical record, pharmacy, and nursing-care software under the MAPs series, serving 3,000+ clinics, pharmacies, and welfare facilities across Japan.

Ownership category

akta.pro rank

Product category

Healthcare IT

NAICS

Software Publishers (5132), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

EHR Implementation, Optimization, Training & Managed Services (HLACAAAL)

akta.pro secondary industries

Virtual Pharmacy & Medication Management Integration Platforms (HLALABAL), Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance) (HDAEAEAH), Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH), Medical-Grade Device Connectivity & Device Management (MDM) (HLACAFAG), Chronic Condition Medication Programs (e.g., diabetes, hypertension) with Integrated Prescribing (HLALAIAH)

Keywords

• Electronic medical records
• Pharmacy management systems
• Nursing care software
• Medical billing software
• Healthcare IT systems

Headquarters

HQ city

Osaka

HQ country

Japan

HQ region

Asia

Offices8 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Subscriptions (SaaS): Monthly and annual subscription fees for cloud-based medical and nursing care systems including MAPs series, Recepty NEXT, and related products.
2. Professional Services: On-site installation, system setup, training, and operational support services provided at customer locations.
3. Hardware Sales: Router equipment and other hardware products sold alongside software solutions.
4. Initial Software License: One-time initial fees for software installation and licensing, particularly for on-premises deployments.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

EM Systems develops cloud-based medical and nursing care IT systems in Japan, including electronic medical record systems for clinics (MAPs for CLINIC), pharmacy operations platforms integrating receipt processing and electronic medication records with AI-based inventory management (MAPs for PHARMACY DX), and nursing care/welfare facility business support systems (MAPs for NURSING CARE, すこやかサン). The company also provides secure network services, online medication guidance tools with AI transcription, cashless payment services for healthcare facilities, and supplementary analytics, reservation, and BI tools built on the same installed base.

Product overview

EM Systems operates a multi-segment product portfolio serving Japan's medical, pharmacy, and nursing care/welfare industries. The company offers distinct product lines across three core segments: (1) Medical/Clinic systems including MAPs for CLINIC (cloud EMR), UNI-MEDICAL (receipt-computer), MRN, and Ortia; (2) Pharmacy systems led by MAPs for PHARMACY DX (cloud-based pharmacy operations with integrated receipt-computer and electronic medication history, AI-based auto-ordering, and analytics via BunseQI) along with Recepty NEXT, Followcare/Followcare Videocall (online guidance tools), and GooCo+ (AI-powered medication history); and (3) Nursing Care/Welfare systems comprising MAPs for NURSING CARE (cloud platform), the 響 series (including シンフォニー unified version, and individual modules for visit care, day care, home care support, consultation support, and home nursing), and すこやかサン (nursing care facility software with LIFE integration). Shared infrastructure includes the MAPs platform (common information system base), EM-AVALON (information portal), EM-Lines (secure network), and MAPs サキドリ (reservation app). The company holds industry-leading market share in Japan's insurance pharmacy systems.

Differentiator

Problem solved

Functional benefit

Brands

• MAPs for CLINIC: Cloud-based electronic medical record and clinic management system supporting medical practices nationwide
• MAPs for PHARMACY / MAPs for PHARMACY DX
• MAPs for NURSING CARE
• EM-AVALON
• Followcare
• Recepty NEXT
• BunseQI
• 「響」(Hibiki) series
• すこやかサン
• MAPsサキドリ
• チョキペイ

Products and services

• MAPs for CLINIC Cloud-based electronic medical record (EMR) and clinic consultation support system using application-type architecture to deliver on-premises-grade functionality; supports online qualification verification, electronic prescriptions, medical record sharing, and external device and lab center integrations.
• MAPs for PHARMACY DX Reception-computer and electronic medication history integrated cloud-based pharmacy operations support system offering AI-based inventory auto-ordering, data analysis/inventory management, NSIPS integration, and consulting support for pharmacy DX.
• MAPs for NURSING CARE Cloud-based nursing care and welfare facility support system covering home care, day care, visiting services, child welfare services, employment support, and facility services. Supports the Care Plan Data Linkage System (V4 compliant) for national insurance claims.
• MAPs サキドリ (Reservation app) Standard integrated reservation app with MAPs for CLINIC; provides appointment booking, pre-visit questionnaires, LINE-based notification/reminders, and online payment processing for patients.
• BunseQI BI analytics tool for pharmacies enabling dynamic analysis of combined receipt-computer and medication history data, supporting operational visualization, optimization, and strategic planning.
• Followcare Application tool for online medication guidance and medication period follow-up using LINE/SMS, including the Followcare Videocall feature with AI-powered automatic transcription and summarization of pharmacist-patient conversations.
• GooCo+ AI-powered electronic medication history system that compresses documentation workload and supports pharmacists to focus on patient-facing care activities.
• ChoqiPay Cashless payment service for healthcare facilities supporting credit cards, QR codes, and electronic money transactions, integrated with MAPs for CLINIC.
• Recepty NEXT Pharmacy receipt-computer and electronic medication history system with data center-based processing and weekly master updates, supporting pharmacy operations across Japan's insurance pharmacies.
• UNI-MEDICAL Reception-computer (medical insurance claims processing) system for clinics with emphasis on functionality, safety, and scalability, supporting future expansion to electronic medical records.
• MRN Electronic medical record system designed for intuitive use, allowing seamless transition from UNI-MEDICAL with full data synchronization of historical receipt data.
• Ortia Electronic medical record system emphasizing visibility, simplicity, and speed with refined visual design and functionality for broad usability.
• Hibiki (響) series including Symphony (シンフォニー) Nursing care and welfare service management software including the Symphony (シンフォニー) unified version covering visit care, day care, home care, home nursing, disability welfare, and consultation support with payroll management.
• すこやかサン (Sukoyaka-san) Nursing care software for facilities, home service providers, and local government offices, supporting all long-term care insurance services including LIFE scientific nursing data submission, Smilio-A visit care record tool integration, and Nemuri-Scan bed sensor integration.

Quantifiable outcome

• 4x faster input speed with set input functionality compared to manual keyboard entry
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability6 records

Feature6 records

Partnerships

Five partnerships are on record, tiered minor and core.

• Jiji Dot ComminorGTM or Marketing Partner · 17 September 2025Joint release collaboration for POS+ retail retail POS system integration with EM Systems' pharmacy system and Unikesofutowea Research's pharmacy management solutions.
• MG-DXcoreStrategic or Co-development Partner · 31 March 2025Strategic partnership to provide next-generation labor-saving store operation solutions for drugstores and pharmacies, combining MG-DX's capabilities with EM Systems' pharmacy management expertise.
• Unike Software Research (ユニケソフトウェアリサーチ)coreTechnology or IntegrationSubsidiary of EM Systems Group that co-developed the Followcare AI transcription feature for online medication guidance, combining AI capabilities with pharmacy operations expertise.
• Good Cycle System (株式会社グッドサイクルシステム)coreTechnology or IntegrationSubsidiary acquired in 2023 that co-developed the Followcare AI transcription feature, contributing to online medication guidance platform capabilities.
• NTT PC Communications (NTTPCコミュニケーションズ) - EM-LinescoreTechnology or IntegrationEM-Lines (ST version) network service utilizing NTTPC's IP-Members to meet Ministry of Health medical information system security guidelines requirements.

Scale indicators4 records

Recent moves11 records

Expansion highlights6 records

Direct peers

• SMS Co., Ltd. SMS provides healthcare IT and back-office solutions to Japanese medical institutions, including clinic and nursing care management software. It directly competes with EM Systems in the mid-market clinic and care-provider software segment in Japan.
• JMDC Inc. JMDC operates Japan's largest health insurance claims database and provides data analytics to payers, pharma, and providers. It overlaps with EM Systems in the clinical/insurance data ecosystem and competes for the same provider customers seeking receipt-computer and analytics solutions.
• Medical Data Vision: Medical Data Vision provides healthcare data platforms and DPC/insurance claim analysis tools to Japanese hospitals and clinics. Both companies build software that processes Japanese medical insurance claims (receipt computers) and serves provider customers, making MDV a direct competitor in EMR-adjacent clinical data systems.

Others

• athenahealth: athenahealth is a US cloud-native EHR and practice management vendor. It does not directly operate in Japan but represents the cloud-native, AI-enabled ambulatory EMR model that EM Systems' MAPs for CLINIC is positioning against as healthcare IT globalizes.

Broad incumbents

• Epic Systems: Epic is the dominant US hospital EMR vendor and competes with EM Systems only at the high end of the Japanese market (large hospitals and university medical centers). It is relevant as the global benchmark for clinical EMR capability and a potential threat if it expands deeper into Japan.
• Nihon Kohden: Nihon Kohden is a leading Japanese medical device and healthcare IT company offering patient monitoring systems and hospital information systems. It competes with EM Systems in Japanese hospital and clinical IT deployments, particularly where medical device integration drives EMR purchases.
• M3, Inc. M3 is a major Japanese healthcare technology platform offering medical information portals, physician-facing services, and clinical software. Like EM Systems it serves Japanese healthcare providers with digital infrastructure, but operates a much broader portfolio spanning pharma marketing, medical staffing, and consumer health.
• Fujitsu (Healthcare Solutions): Fujitsu supplies hospital information systems, EMR platforms, and regional healthcare networks in Japan. It is a broad incumbent competing with EM Systems in the Japanese healthcare IT space, particularly for larger hospital deployments where integrated ERP-scale solutions are required.
• NEC Corporation (Healthcare): NEC provides large-scale hospital information systems and EMR platforms to Japanese hospitals and university medical centers. As a broad IT incumbent it competes with EM Systems for enterprise healthcare IT contracts while also serving as a systems integrator on which EM Systems' smaller clinic and pharmacy products sometimes depend.

Emerging players

• Welby Inc. Welby offers patient-centric disease management platforms and PHR (personal health record) tools that integrate with Japanese EMR systems. While smaller and more consumer-oriented than EM Systems, it represents the emerging class of cloud-native health platforms that may compete for the same provider IT budgets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCQkuWSyYweBKE1a14dWbzGg

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EM Systems