CHU de Rouen

What CHU de Rouen does

CHU de Rouen Normandie is a French public university hospital (Établissement public de santé) operating five hospital sites — Charles-Nicolle (the main site in Rouen with 1,300+ beds), Bois-Guillaume, Saint-Julien, Boucicaut, and Oissel — covering 330,000 m² of infrastructure and employing 10,000+ professionals. It serves the general population of the Rouen metropolitan area and Normandy region, providing acute, chronic, and preventive care across 80+ medical and surgical specialties, including one of France's largest adult emergency departments, a Level 3 maternity unit, the only pediatric emergencies in Rouen, and a Cancerology Federation handling approximately 8,300 cancer patients and 27,500 cancer-related stays per year. The institution also fulfills public service missions of medical education (integrated with the Faculty of Medicine of Rouen and the Campus Santé Rouen Normandie), clinical research (via the CIC-CRB 1404 clinical investigation center), and population health prevention.

Revenue is generated primarily through the French national health insurance system (Assurance Maladie) under the T2A (tarification à l'activité) prospective payment model, with additional income from government subsidies, research grants, patient contributions (room supplements, ticket modérateur), and ancillary B2B services such as the central catering kitchen (12,000 meals/day, ISO 9001 certified) and the hospital laundry (7,000+ tonnes/year, second largest in France after AP-HP), which serve external clients. Telemedicine is delivered across 58 specialties via the regional Therap-e platform, and the hospital operates digital patient services including online payments, appointment scheduling, the GéoCHU indoor navigation app, and the Démarches en ligne portal. Leadership is provided by Director General Stéphanie Decoopman with medical leadership from President of the Medical Commission Pr Pierre Michel; the hospital holds 2022 HAS certification with scores of 92-95% across the three evaluated chapters.

Name

CHU de Rouen

Legal name

CHU de Rouen Normandie

Website

https://chu-rouen.fr

Company type

Public

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

CHU de Rouen is a French public university hospital operating five sites in Rouen, Normandy, serving the general population with acute, specialized, and preventive care across 80+ specialties, plus medical education, research, and external industrial services.

Ownership category

akta.pro rank

Headquarters

HQ city

Rouen

HQ country

France

HQ region

Europe

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Public Healthcare Services: CHU de Rouen is a public university hospital funded primarily through the French national health insurance system (Assurance Maladie). Revenue comes from reimbursements for medical consultations, hospitalizations, surgical procedures, and medical technical acts under the T2A (tarification à l'activité) prospective payment system. Additional funding comes from government subsidies, research grants, and patient contributions (ticket modérateur, room supplements).

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

Core offering

CHU de Rouen Normandie is a public university hospital center operating five hospital sites that delivers comprehensive acute, specialized, and preventive medical care across over 80 medical and surgical specialties. It also serves as a teaching hospital affiliated with the University of Rouen and conducts clinical research, while running regional telemedicine, central catering, and laundry operations.

Product overview

The CHU de Rouen is a university hospital center composed of five hospitals (Charles-Nicolle as main site, Bois-Guillaume, Saint-Julien, Oissel, and Boucicaut) offering a comprehensive range of acute, chronic, and preventive healthcare services. The core clinical offering spans over 80 medical and surgical specialties. The institution's digital product portfolio includes telemedicine services (Téléconsultation, Téléexpertise, Télésurveillance) deployed via the regional Therap-e platform, patient-facing digital services (online payment, medical records requests, satisfaction surveys), and the indoor navigation app GéoCHU. Specialized offerings include the Medical Training Center (MTC) for simulation-based training, a Cancerology Federation coordinating multidisciplinary cancer care, and operational services including central food production (12,000 meals/day) and hospital laundry (7,000+ tonnes/year). Recent innovations include robotic-assisted bronchoscopy, Valvosoft for aortic stenosis, emergency medical drones, and Drugcam for chemotherapy preparation monitoring.

Differentiator

Problem solved

Functional benefit

Products and services

• Téléconsultation Remote medical consultation service enabling patients to consult healthcare professionals via video across 58 specialties. Covered by Assurance Maladie under standard healthcare coverage rules, with 5,244 teleconsultations recorded in 2021.
• Téléexpertise Remote expert medical opinion service allowing a physician to request a colleague's specialized advice on a given medical situation for faster patient management.
• Télésurveillance Remote patient monitoring service for diabetic, cardiac, and renal patients, enabling continuous health surveillance from home.
• GéoCHU Mobile App GPS-style indoor navigation application helping patients and visitors find specific buildings, services, and points of interest within the hospital. Available on Apple Store and Google Play.
• Démarches en ligne (Online Patient Services Portal) Online administrative portal enabling patients to pay hospital fees, request medical records, file complaints, complete satisfaction surveys, and submit suggestions, accessible 24/7.
• Paiement en ligne (Online Payment) Secure online payment platform for consultation, hospitalization, and examination fees, available 24/7 and compliant with current security norms.
• MTC – Medical Training Center Medical simulation and training center offering innovative simulation-based training for healthcare professionals, physicians, and paramedical staff in initial and continuing education, located at mtc-rouen.com.
• Fédération de Cancérologie Cross-functional federation coordinating all specialty services involved in cancer care, handling approximately 8,300 patients, 27,500 stays, 9,000 RCP files, 12,600 chemotherapy sessions, and 2,900 surgical interventions annually.
• IMAPAC – Adapted Physical Activity Program for Cancer Patients Physical activity program for cancer patients operating at three levels of prevention (primary, secondary, tertiary), run in partnership with the VITAL'Action association.
• UCPA – Central Production Kitchen Service Central kitchen (Unité Centrale de Production Alimentaire) producing 12,000 meals per day with 80 possible variations, serving patients, staff, and external clients including hospitals, rehabilitation centers, nursing homes, and crèches. AFNOR ISO 9001 certified.
• Blanchisserie du CHU de Rouen Hospital laundry processing over 7,000 tonnes of linen per year—the second largest hospital laundry in France after AP-HP—serving internal needs and external healthcare clients.

Quantifiable outcome

• Energy consumption reduced by 25% since 2010 despite 15,000 m² increase in surface area
• +4 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature8 records

Partnerships

17 partnerships are on record, tiered core and minor.

• GHT Rouen Cœur de SeinecoreStrategic or Co-development PartnerThe Groupement Hospitalier de Territoire Rouen Cœur de Seine is a territorial hospital grouping coordinated by CHU de Rouen. Since January 1, 2018, CHU de Rouen has led the shared procurement function for the GHT, managing over 300 million euros in annual purchasing across more than 1,400 main suppliers. The GHT coordinates care pathways across the territory.
• Campus Santé Rouen NormandiecoreStrategic or Co-development PartnerCHU de Rouen is anchored at the heart of the Campus Santé Rouen Normandie, a health campus bringing together healthcare, education, and research institutions. The campus integrates the hospital, university medical/pharmacy faculties, and health professional training institutions.
• G4 (Hospital Group)minorStrategic or Co-development PartnerThe G4 is a network of four university hospitals (CHU) in Normandy, facilitating collaboration on specialized care, research, and training across the region.
• Centre Henri BecquerelcoreStrategic or Co-development PartnerRegional comprehensive cancer center partnering with CHU de Roug's Fédération de cancérologie. Collaboration in cancer care delivery, research, and treatment quality across Normandy.
• OncoNormandiecoreStrategic or Co-development PartnerRegional oncology network facilitating coordination of cancer care across Normandy. CHU de Rouen collaborates on treatment protocols, clinical trials, and quality standards.
• Ligue contre le CancerminorStrategic or Co-development PartnerNational cancer association with regional chapter (Seine-Maritime). Partnership in cancer prevention campaigns, patient support, and awareness activities including Normandie Sport contre le Cancer initiative.
• Institut National du Cancer (INCa)coreStrategic or Co-development PartnerNational cancer institute providing guidance, funding, and coordination for cancer research and care. CHU de Rouen participates in nationally coordinated cancer programs and research initiatives.
• Vital'Action AssociationminorStrategic or Co-development PartnerAssociation labeled Maison Sport Santé, partnering with CHU de Roug's cancérologie federation to provide adapted physical activity programs for cancer patients (IMAPAC initiative).
• AFNOR / ADEMEminorStrategic or Co-development PartnerPartnership with AFNOR and ADEME for responsible procurement démarche. CHU de Rouen engaged in structured sustainable procurement practices in partnership with these national agencies.
• Fondation Charles NicollecoreStrategic or Co-development PartnerHospital foundation supporting CHU de Rouen through donations and corporate sponsorship (mécénat). Funds are directed toward improving patient care, equipment, research, and cultural programs at the hospital.
• Métropole Rouen NormandieminorStrategic or Co-development PartnerUrban community of Rouen Normandy, partnered through a triennial convention for cultural programs and connection to the biomass district heating network. The Métropole provides renewable heating (70% biomass, targeting 80% by 2030) for several CHU sites.
• Ville de RouenminorStrategic or Co-development PartnerCity of Rouen, partnered since 2007 (renewed in 2022) through a cultural development convention supporting arts and culture programs at the hospital, including PORTE 10 exhibition space.
• SFAR GreenminorStrategic or Co-development PartnerFrench Society of Anesthesia and Intensive Care Medicine's green initiative. CHU de Roug's 'Anesthésie et Blocs Verts' group follows SFAR Green recommendations for sustainable operating room practices.
• UGAPminorChannel Partner/ Reseller/ DistributorPublic procurement central buying body through which CHU de Rouen purchased a reconditioned heat-sealing machine, achieving 40% cost savings (approximately 80,000 euros) and reducing CO2 emissions from 14,000 to 2,400 kg compared to a new purchase.
• Liesse (Sign Language Interpretation)minorImplementation/ SI/ Consulting PartnerScop Liesse provides professional French sign language interpreters for deaf and hard-of-hearing patients at CHU de Rouen, facilitating communication during medical consultations and procedures. This service is funded by the hospital.
• Maison Hospitalière La SourceminorOthersHospital hospitality house located within the Charles-Nicolle hospital grounds, providing accommodation for relatives of hospitalized patients. Managed independently but operating in partnership with the hospital.
• Programme Mon Restau ResponsableminorStrategic or Co-development PartnerInitiative by the Fondation pour la Nature et l'Homme and Restau'Co network supporting ecological transition in collective catering. CHU de Roug's catering service participates in this program alongside GHT partners.

Scale indicators20 records

Recent moves14 records

Expansion highlights5 records

Direct peers

• CHU de Toulouse: University hospital center of Occitanie, a major multi-site French public hospital with comparable teaching, research, and specialty care missions. Member of the same national network of French CHUs as CHU de Rouen.
• CHU de Rennes: University hospital center of Bretagne, providing acute care, teaching, and research. Comparable mid-to-large French public CHU of similar regional scope and structural positioning.
• CHU de Lille: University hospital center of Hauts-de-France, one of the largest CHUs outside the Paris region. Comparable as a multi-site public university hospital with strong research intensity and similar regional reference role.
• Assistance Publique – Hôpitaux de Paris (AP-HP): The largest French university hospital group, operating 38 hospitals across the Paris region with ~100,000 staff. Directly comparable as a public CHU under the same national framework (T2A, HAS certification) with similar teaching, research, and tertiary care mandates.
• CHU de Nantes: University hospital center serving Pays de la Loire. Directly comparable French public CHU of similar scale and scope, providing tertiary care, medical education, and clinical research within a comparable regional framework.
• CHU Grenoble Alpes: University hospital center of Auvergne-Rhône-Alpes complementing Hospices Civils de Lyon in the same region. Comparable French public university hospital with similar multi-site operations, GHT coordination, and clinical research activity.
• CHU de Bordeaux: University hospital center of Nouvelle-Aquitaine with three main sites, providing full tertiary care, teaching, and research. Directly comparable regional French CHU with similar GHT coordination, oncology federation, and innovation agenda.
• Assistance Publique – Hôpitaux de Marseille (AP-HM): Major French university hospital serving the Provence-Alpes-Côte d'Azur region. Directly comparable as a multi-site public CHU with similar emergency, trauma, and specialty care volumes and equivalent regulatory and funding structure.
• Hospices Civils de Lyon: Second-largest French university hospital center, providing comprehensive acute care, teaching, and research across multiple sites in the Auvergne-Rhône-Alpes region. Directly comparable public CHU with similar tertiary care, GHT coordination, and innovation profiles.
• CHU de Strasbourg: University hospital center of Grand Est, providing comprehensive tertiary care across multiple sites. Comparable French public CHU with similar innovation profile and structural role in its regional healthcare system.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/CHURouen
• YouTubeyoutube.com/@CHUdeRouen
• Facebookfacebook.com/CHURouen/?locale=fr_FR
• LinkedInlinkedin.com/company/chu-rouen
• Instagraminstagram.com/churouen
• TikToktiktok.com/@churouen

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CHU de Rouen