Guthrie Ambulatory Care Center

What Guthrie Ambulatory Care Center does

Guthrie Ambulatory Care Center (also known as Guthrie Army Health Clinic or Fort Drum MEDDAC) is a U.S. Army Medical Department Activity operated under the Defense Health Agency at Fort Drum, New York. Founded in 1987 and operating as part of the Military Health System, the facility provides comprehensive ambulatory healthcare to active duty service members of the 10th Mountain Division and other Fort Drum units, TRICARE Prime-enrolled family members, retirees, and exceptional family members. Services span primary care, preventive medicine, mental health, specialty care (orthopedics, dermatology, podiatry, chiropractic, pain management, physical and occupational therapy, traumatic brain injury), dental, pharmacy, optometry, laboratory, and radiology, delivered through an Army Medical Home model with three brigade-aligned Troop Medical Clinics (Conner, Bowe, Falcon), two dental clinics (Marshall and Stone), and 24/7 Fort Drum EMS operations. Specialized programs include the Interdisciplinary Pain Management Clinic, Traumatic Brain Injury Clinic, Embedded Behavioral Health at brigade level, the Exceptional Family Member Program, and the Armed Forces Wellness Center.

The underlying technology stack is anchored by the MHS GENESIS electronic health record — a single system deployed across the Military Health System and built/maintained by Leidos — which provides 24/7 patient portal access for scheduling, prescription refills, secure messaging, and clinical record viewing. Patient-facing digital channels also include scheduled virtual video visits and the Q-Anywhere mobile pharmacy queue application with SMS activation. The Information Management Division operates more than 1,100 computers, 40 servers, and 120 switches supporting all healthcare operations across Fort Drum plus an occupational health clinic at Watervliet Arsenal near Albany, NY.

Commercially, Guthrie is not a revenue-generating enterprise. It is funded by Department of Defense appropriations through the Defense Health Agency, and healthcare services are provided at no cost to eligible TRICARE beneficiaries, with prescriptions filled at no cost at military pharmacies. Humana Military administers TRICARE East Region managed care support (referrals, authorizations, enrollment). Specialty care requiring capabilities beyond the installation is referred to TRICARE network civilian providers including Samaritan Medical Center, Carthage Area Hospital, and Lewis County General Hospital. Leadership consists of military officers rather than commercial executives, with Col. Elizabeth H. Duque serving as MEDDAC commander as of July 18, 2025.

Name

Guthrie Ambulatory Care Center

Legal name

U.S. Army Medical Department Activity (MEDDAC) – Fort Drum

Website

https://guthrie.tricare.mil

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

101–250 employees

Short description

Guthrie Ambulatory Care Center is a U.S. Army MEDDAC military treatment facility at Fort Drum, NY, operated under the Defense Health Agency to deliver primary, specialty, dental, pharmacy, and readiness healthcare to active duty soldiers, TRICARE beneficiaries, and retirees.

Ownership category

akta.pro rank

Product category

Military Ambulatory Healthcare Services

NAICS

Ambulatory Health Care Services (621), Other Ambulatory Health Care Services (6219), Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Veterans/Military Hospitals & Federal Health Systems (HLAFAAAH)

Keywords

• Military healthcare services
• Ambulatory care clinic
• Primary care medicine
• Military pharmacy services
• Soldier medical readiness

Headquarters

HQ city

Fort Drum

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Revenue model

1. Military Healthcare Services (No-cost to beneficiaries): The facility provides healthcare services at no cost to active duty service members, active duty family members enrolled in TRICARE Prime, retirees and their family members. Prescriptions are filled at no cost for covered medications. The facility operates under the Defense Health Agency (DHA) as part of the Military Health System (MHS), funded through Department of Defense appropriations rather than patient revenue.

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

Guthrie Ambulatory Care Center is a U.S. Army Military Medical Department Activity (MEDDAC) facility at Fort Drum, NY, providing comprehensive ambulatory healthcare to active duty service members, their families, and other TRICARE-eligible beneficiaries. The facility delivers primary care, preventive medicine, specialty care (orthopedics, dermatology, pain management, physical therapy, podiatry, TBI, occupational therapy), mental health, dental, pharmacy, optometry, laboratory, and radiology services through three troop medical clinics (Conner, Bowe, Falcon) and the main Guthrie Army Health Clinic. Care is provided at no cost to eligible beneficiaries, funded through Department of Defense appropriations under the Defense Health Agency.

Product overview

Guthrie Army Health Clinic (Guthrie Ambulatory Care Center) is a U.S. Army Medical Department Activity (MEDDAC) providing comprehensive military healthcare through an Army Medical Home model. The facility operates multiple interconnected services including Primary Care, Preventive Medicine, Specialty Care (Chiropractic, Dermatology, Orthopedics, Pain Management, Physical Therapy, Podiatry, Traumatic Brain Injury, Occupational Therapy), Mental Health, Laboratory, Radiology, Pharmacy, Dental, Vision, and Soldier Readiness services. The clinic network includes three Troop Medical Clinics (Conner, Bowe, and Falcon) serving different brigade units. Patient-facing digital services include the MHS GENESIS Patient Portal for electronic health records and appointments, Scheduled Virtual Visits for telehealth, and the Q-Anywhere mobile app for pharmacy queue management. The facility serves active duty service members, their families, and eligible beneficiaries through TRICARE.

Differentiator

Problem solved

Functional benefit

Brands

• Army Medical Home: Primary care medical home model serving active duty soldiers and TRICARE beneficiaries
• Conner Army Medical Home
• Bowe Army Medical Home
• Falcon Army Medical Home

Products and services

• Primary Care Clinic Comprehensive medical care for acute and chronic conditions in pediatric and adult patients, including physical examinations, immunizations, minor surgical procedures, newborn care, and gynecological services for TRICARE-eligible beneficiaries.
• Preventive Medicine Promotes readiness and prevents disease through Army Public Health Nursing, Travel Medicine Clinic, Tuberculosis control, deployment immunizations, outbreak investigations, and occupational medicine for active duty service members and beneficiaries.
• Armed Forces Wellness Center Evidence-based programs improving individual and unit performance and readiness using advanced testing technology, providing health assessment reviews, physical fitness evaluation, healthy nutrition guidance, stress management, and tobacco education.
• Nutrition Services Medical nutrition therapy, nutrition education, and counseling by Registered Dietitians for active-duty service members, families, and retirees, including classes for Army Body Composition Program, diabetes management, heart health, and weight loss.
• Contraceptive Care Walk-in contraceptive services including education, short-acting and long-acting reversible contraceptives, STI evaluation, pregnancy testing, emergency contraception, and vasectomy preoperative evaluations.
• Urgent and Emergency Care Referral Services Referral coordination for emergency and urgent care services through the TRICARE network at local healthcare facilities including Samaritan Medical Center, Carthage Area Hospital, and Lewis County General Hospital.
• Mental Health Services Outpatient behavioral health assessment, diagnosis, and treatment including screening for depression, PTSD, anxiety, ADHD, individual and group counseling, medication management, and partner relational problem evaluation, with embedded behavioral health at brigade level.
• Laboratory Services Clinical laboratory analyses including Chemistry, Hematology, Urinalysis, Microbiology, Blood Bank, and specimen shipping, with walk-in pregnancy tests and glucose tolerance testing by appointment.
• Radiology Diagnostic radiographic examinations with routine X-rays on walk-in basis, ultrasound and MRI by appointment, providing diagnostic support for healthcare providers.
• Chiropractic Services Musculoskeletal healthcare focusing on biomechanics and function, treating neck pain, back pain, sciatica, and headaches through spinal manipulation, soft tissue release, and therapeutic modalities.
• Orthopedics Assessment, diagnosis, and treatment of fractures and musculoskeletal injuries including surgical intervention, joint injections, cast application, and post-operative complication management.
• Dermatology Full spectrum skin disease diagnosis and treatment including skin cancer evaluation, minor excisions, cryotherapy, phototherapy, allergen testing, cosmetic procedures, and laser treatments.
• Pain Management Interdisciplinary Pain Management Clinic providing chronic pain treatment through movement therapy, medical massage, chiropractic care, behavior psychology, and opioid overuse assistance.
• Physical Therapy Evidence-based evaluation and treatment of musculoskeletal conditions including manual therapy, post-operative rehabilitation, trigger point dry needling, extracorporeal shockwave therapy, and Alter-G anti-gravity treadmill therapy.
• Podiatry Medical, surgical, and biomechanical management of lower extremity conditions including plantar wart therapy, orthotic evaluation, nail surgery, steroid injections, and diabetic foot care.
• Traumatic Brain Injury Clinic Multidisciplinary rehabilitation for mild traumatic brain injury including Smart Equitest System balance assessment, DynaVision visual field treatment, videonystagmography, ANAM cognitive screening, and cognitive re-education.
• Occupational Therapy Rehabilitative services for beneficiaries with activities of daily living limitations using purposeful activity, including upper extremity evaluation, custom splinting, and therapeutic modalities.
• Case Management Coordination services for patients with complex medical, social, financial, or mental health needs, helping navigate healthcare systems and develop care plans.
• Dental Services (Marshall and Stone Dental Clinics) Oral health services including patient education, cleanings, fillings, crowns, bridges, oral surgery, gum surgery, and root canals for active-duty military members; Marshall Clinic provides specialty care and Stone Clinic handles in/out-processing.
• Pharmacy Prescription filling for active duty service members, families, and retirees at no cost, with Q-Anywhere mobile app for queue management, text alerts, and drive-thru pickup options.
• Optometry Clinic Primary eye care including routine visual exams, vision readiness screening, MEDPROS updates, ocular disease management, spectacle ordering, fitting and repairs, and TBI evaluations.
• Soldier Readiness Center Medical in/out processing, periodic health assessments, post-deployment health reassessments, deployment readiness, and annual medical readiness checks for active duty Soldiers.
• Army Hearing Program Audiology services including diagnostic hearing testing, otoacoustic emissions, tinnitus management, hearing aids, hearing protection education, and vestibular rehabilitation for active duty personnel.
• Exceptional Family Member Program Support for military families with special needs members, providing community support, housing, medical, educational, and personnel services coordination.
• Fort Drum Veterinary Treatment Facility Healthcare for Military Working Dogs and Government Owned Animals, food defense inspections, and wellness exams for personally owned animals including vaccines and sick call services.
• Conner Troop Medical Clinic Primary care clinic for assigned brigade personnel within the Army Medical Home model at Fort Drum.
• Bowe Troop Medical Clinic Primary care clinic for assigned brigade personnel within the Army Medical Home model at Fort Drum.
• Falcon Troop Medical Clinic Primary care clinic for assigned brigade personnel at Wheeler Sack Airfield, including flight medicine services for 10th CAB soldiers.
• MHS GENESIS Patient Portal Secure electronic health record portal providing 24/7 access to health data, appointment booking, prescription refills, clinical notes, lab results, and secure messaging with healthcare teams.
• Scheduled Virtual Visits Scheduled virtual video visits enabling patients to meet with care teams remotely from any convenient location, offering secure and flexible healthcare access.
• Q-Anywhere Mobile App TRICARE mobile application enabling pharmacy queue management, real-time updates, and prescription pickup notifications for military pharmacies.

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Defense Health Agency (DHA)coreOthersGuthrie AHC operates as a component of the U.S. Army Medical Department Activity (MEDDAC) - Fort Drum under the Defense Health Agency, which manages the Military Health System. DHA provides policy, guidance, and oversight for all military treatment facilities including Guthrie AHC.
• U.S. Army Medical Readiness Command, EastcoreOthersThe U.S. Army Medical Readiness Command, East provides command authority over Army Medical Department Activities including Fort Drum MEDDAC. Commanding General Brig. Gen. James D. Burk presided over the change of command ceremony transferring command of the MEDDAC from Col. Christina M. Buchner to Col. Elizabeth H. Duque in July 2025.
• Humana Military (TRICARE East Region Managed Care Support Contractor)coreOthersHumana Military is the TRICARE Managed Care Support Contractor for the East Region. They manage referrals, authorizations, and TRICARE Prime enrollment. Contact: 1-800-444-5445 or via the Humana Military app for accessing referrals and authorizations.
• 10th Mountain DivisioncoreOthersThe 10th Mountain Division is the primary combat unit stationed at Fort Drum. Guthrie AHC provides comprehensive medical support and readiness services to maintain the division's combat readiness. The Fort Drum EMS operates as a mobile bridge connecting Guthrie AHC with the 10th Mountain Division.
• Local Healthcare Facilities (Samaritan Medical Center, Carthage Area Hospital, Lewis County General Hospital, River Hospital, EJ Noble Hospital)minorOthersThe MEDDAC operates in a unique healthcare ecosystem where local healthcare facilities provide emergency and urgent care services through the TRICARE network. These civilian facilities supplement military healthcare capabilities for emergency, urgent, and specialty care not available at military treatment facilities.
• Leidos (MHS GENESIS EHR System)coreTechnology or IntegrationLeidos is the primary contractor for MHS GENESIS, the single electronic health record deployed across the Military Health System. Guthrie AHC uses MHS GENESIS as its EHR system with the patient portal available at my.mhsgenesis.health.mil.
• American Red CrossminorOthersThe Patient and Family Partnership Council volunteer program requires American Red Cross Volunteer certification (including security clearance) for participants. The Red Cross provides training and certification support for patient engagement volunteers.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Walter Reed National Military Medical Center: Joint-service flagship military medical center with significantly broader specialty, surgical, and inpatient capabilities. Comparable as the apex DoD MTF but at materially larger scale and scope than an installation-level MEDDAC like Guthrie AHC.
• Landstuhl Regional Medical Center: DoD overseas regional MTF in Germany serving U.S. and allied forces across Europe and Africa. Comparable as a DHA-governed military treatment facility but with broader referral role and higher acuity scope than Fort Drum MEDDAC.

Direct peers

• Tripler Army Medical Center: DoD ambulatory and inpatient MTF serving Army, Navy, Air Force, and Marine Corps beneficiaries in Hawaii. Comparable in offering multi-specialty outpatient care, dental, pharmacy, and integrated readiness services under DHA/MHS.
• Carl R. Darnall Army Medical Center: U.S. Army MEDDAC at Fort Cavazos (formerly Fort Hood) supporting the III Armored Corps and 1st Cavalry Division. Comparable multi-clinic military treatment facility with similar scope of primary, specialty, dental, and readiness services for active duty and beneficiaries.
• Blanchfield Army Community Hospital: U.S. Army hospital at Fort Campbell supporting the 101st Airborne Division. Comparable multi-clinic MTF with primary care, specialty, dental, and readiness services for active duty soldiers and TRICARE beneficiaries.
• Madigan Army Medical Center: Major Army MEDDAC at Joint Base Lewis-McChord supporting I Corps and the 7th Infantry Division. Operates as a comparable DoD ambulatory and inpatient facility integrated with MHS GENESIS and serving a large active duty population.
• Womack Army Medical Center: U.S. Army MEDDAC at Fort Liberty (formerly Fort Bragg) serving the 82nd Airborne Division and tenant units. Directly comparable as a DoD ambulatory MTF providing primary care, specialty services, dental, pharmacy, and readiness support to active duty and TRICARE beneficiaries.

Others

• Defense Health Agency: Parent oversight component of the Military Health System that administers all MTFs including Guthrie AHC. Relevant as the governing body that sets policy, funding, and IT standards (e.g., MHS GENESIS) under which this MEDDAC operates.
• Humana Military (TRICARE East Region Contractor): Managed Care Support Contractor for the TRICARE East Region, handling referrals, authorizations, and network administration that directly interact with Guthrie AHC's beneficiary population.
• Samaritan Medical Center: Civilian community hospital in Watertown, NY serving as the primary TRICARE network referral partner for higher-acuity and specialty care not available at Guthrie AHC. Comparable as a regional healthcare provider and key care-coordination partner.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/FortDrumMEDDAC

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Guthrie Ambulatory Care Center