Travelhouse

What Travelhouse does

Travelhouse is a Swiss retail travel agency brand operated by DERTOUR Suisse AG, a subsidiary of Hotelplan Group within the REWE Group. Founded in 1983 and headquartered in Glattbrugg/Zürich, the company sells customized individual and group travel packages, experience-led itineraries, golf travel (travelhouse.golf sub-brand), and premium Kuoni Specialists services through a network of physical branches across Switzerland (Bern, Solothurn, Zug, Glattbrugg) supplemented by phone consultation and online inquiry forms.

The company's core offering is expert-led itinerary design covering flights, accommodation, and curated experiences across all continents, with a particular emphasis on sustainable travel via Sustainable Aviation Fuel, CO2 footprint calculation per trip, certified sustainable accommodations, and partnerships with conservation organizations including OceanCare. Travelhouse holds Swiss Travel Guarantee (Reisegarantie) certification and is a signatory to the Glasgow Declaration on Climate Action in Tourism.

Travelhouse generates revenue through transaction fees on customized, quote-based package sales, with pricing varying by destination, accommodation tier, and duration. The company is led by Nicole Rosenberg (Leitung travelhouse) and operates with 11-50 employees. Its go-to-market is sales-led, combining in-person advisory at Swiss branches with phone-based consultation and digital inquiry submission. No external funding rounds have been disclosed, and no revenue figures are publicly reported.

Name

Travelhouse

Legal name

DERTOUR Suisse AG

Website

https://travelhouse.ch

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

11–50 employees

Short description

Travelhouse is a Swiss retail travel agency brand under DERTOUR Suisse AG (Hotelplan Group, REWE Group) that designs customized individual, group, and experience-led travel packages through physical branches, phone advisory, and online inquiry, with a strong emphasis on sustainability and curated global itineraries.

Ownership category

akta.pro rank

Product category

Travel Agency Services

NAICS

Travel Agencies (561510), Tour Operators (561520)

akta.pro primary industry

Luxury & Premium Leisure Travel Agencies (THAKABAC)

akta.pro secondary industries

Culture, Heritage & Arts Itinerary Planning (THAKAOAK), Family & Multigenerational Travel Agencies (THAKAFAD), Group, Family & Multi-Generational Travel Planning (HSACAKAK)

Keywords

• Customized travel packages
• Group travel tours
• Adventure travel services
• Sustainable tourism
• Travel consultation services

Headquarters

HQ city

Glattbrugg

HQ country

Switzerland

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Package Tours and Travel Services: Travelhouse generates revenue through the sale of customized travel packages including flights, hotels, and experiences. They offer guided group tours, private guided tours, and unaccompanied round trips across multiple destinations worldwide.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Travelhouse is a Swiss travel agency that sells customized travel packages — including flights, hotels, transfers, tours, and curated experiences — to destinations worldwide. The company differentiates through expert human travel consultation delivered via four Swiss branches, a phone hotline, and an online platform, with specializations in adventure, nature, cultural, group, golf, and sustainable travel. It is operated under DERTOUR Suisse AG, part of the Hotelplan Group and the REWE Group.

Product overview

Travelhouse is a Swiss travel agency operated by DERTOUR Suisse AG, offering customized travel services including expert consultation, flight/hotel/experience bookings, and sustainable travel options. The product portfolio centers on the core Travelhouse brand alongside specialized sub-brands like Kuoni Specialists (premium travel) and travelhouse.golf (golf-specific travel). Core offerings include individual and group tours, experience-based trips (adventure, nature, cultural), and sustainable travel packages. Supporting services include digital travel documents, SAF carbon offset purchases, and gift vouchers.

Differentiator

Problem solved

Functional benefit

Brands

• travelhouse.golf: Dedicated portal for golf courses and golf hotels on golf trips worldwide
• Kuoni Specialists

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered minor and core.

• Futouris e.V.minorStrategic or Co-development Partner · 1 February 2022Futouris e.V. is the sustainability initiative of the tourism industry. Hotelplan Group, including Travelhouse, has been a member since February 2022, collaborating with industry partners on climate impact transparency and sustainability projects.
• Glasgow Declaration on Climate Action in TourismcoreStrategic or Co-development Partner · 1 January 2021Hotelplan Group, including Travelhouse, signed the Glasgow Declaration on Climate Action in Tourism in 2021, committing to halve greenhouse gas emissions by 2030 and achieve net-zero by 2050.
• OceanCarecoreStrategic or Co-development Partner · 1 January 2009OceanCare has been advocating for the protection of marine animals and oceans since 1989. Travelhouse has supported OceanCare since 2009 in specific projects, with strengthened collaboration since 2017 focusing on dolphin and whale protection. The partnership includes commitment to not offering dolphinariums or swimming with captive dolphins and whales.
• Tourism Child Protection CodecoreStrategic or Co-development Partner · 1 January 2003Travelhouse was the first Swiss travel operator to sign the Tourism Child Protection Code in 2003, committing to customer and employee awareness regarding child exploitation issues in tourism.
• KlimaLinkminorStrategic or Co-development PartnerHotelplan Group is a member of KlimaLink, pursuing the goal of providing unified CO2 emission calculation standards digitally for the German-speaking travel industry.
• African Monarch Lodges / Sijwa-ProjektcoreStrategic or Co-development PartnerSijwa-Projekt in Namibia creates opportunities for local communities through art workshops using recycled materials and biological permaculture gardens. Travelhouse offers trips that include visits to this project, supporting sustainable and socially responsible tourism.
• Diamonds Athuruga and Thudufushi HotelscoreStrategic or Co-development PartnerDiamond Hotels on the Maldives are committed to coral reef preservation. Travelhouse partners with these hotels to offer coral reef restoration projects as part of their sustainable travel offerings.
• Caparica EcolodgeminorStrategic or Co-development PartnerCaparica Ecolodge on the Azores provides accommodations in harmony with nature and local community needs, aligned with Travelhouse's sustainable destination focus.
• DERTOUR Suisse AG / Hotelplan GroupcoreOthersTravelhouse is a brand and service information/boking point of DERTOUR Suisse AG, which is part of the Hotelplan Group and REWE Group. The company operates under compliance standards set by the REWE Group.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Hotelplan: Hotelplan is a sister Swiss travel brand within the Hotelplan Group (same parent as Travelhouse), offering individually-tailored and group holidays across a similar destination portfolio. Competes for the same Swiss mid- to premium-tier leisure traveler with a comparable physical retail and consultation model.
• Knecht Reisen: Knecht Reisen is a long-established independent Swiss travel agency chain offering tailor-made and group travel across global destinations. Similar in operating geography, consultative retail model, and curated leisure/experience focus targeting the Swiss affluent.
• Helvetic Tours: Helvetic Tours is a Swiss tour operator and travel agency offering individual, group, and incentive travel worldwide, with a strong network of Swiss branch offices. Comparable in retail-driven GTM, premium custom-itinerary focus, and Switzerland-centric customer base.
• TUI Suisse: TUI operates one of the largest retail travel agency networks in Switzerland under the TUI Suisse brand, selling package tours, cruises, and tailor-made holidays through physical branches. Comparable in distribution channel (retail storefronts), customer segment (affluent Swiss leisure travelers), and curated travel product focus.
• Kuoni (DERTOUR Group): Kuoni is a premium Swiss travel retail brand now owned by DERTOUR Group (same ultimate parent as Travelhouse via REWE Group), offering customized leisure and experiential travel to Swiss customers through its own branch network. Directly comparable in geography, target customer, and consultative retail model.
• Globetrotter Reisen: Globetrotter Reisen is a Swiss travel agency brand within the Hotelplan Group (sister brand to Travelhouse), focused on individual and adventure travel with strong sustainability positioning. Directly comparable in operating geography, customer profile, and experience-driven itinerary curation.
• Migros Reisen: Migros Reisen is the in-house travel agency of Switzerland's largest retailer, Migros, offering packaged and tailor-made holidays through retail branches and an online platform. Targets the same Swiss leisure traveler with a similar multi-channel (in-store + online consultation) GTM and comparable product mix (individual, group, and themed holidays).

Broad incumbents

• Booking.com: Booking.com is the world's largest online travel agency, providing accommodation, flight, and experience booking globally including Switzerland. Comparable as a broad incumbent competing for the same end-customers through digital channels and pressuring the retail-agent commission model that Travelhouse depends on.
• FTI Touristik: FTI Touristik is a major German/European tour operator and travel agency network offering packages, customized holidays, and themed trips across European markets. Comparable as a broad incumbent in the European traditional travel agency space serving leisure travelers seeking experiential and curated vacations.
• DERTOUR Reisebüros (DE): DERTOUR Reisebüros is the German sister brand of Travelhouse within the DERTOUR/REWE Group, operating a much larger pan-German retail travel agency network with similar product offerings (individual, group, premium, and themed travel). Comparable as a multi-brand retail travel agency peer within the same corporate family, with broader European scale.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCA4M-KKB3SI59pfMNch58YQ
• Facebookfacebook.com/travelhouseCH
• Instagraminstagram.com/travelhouse.ch
• LinkedInlinkedin.com/company/falcontravel

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Travelhouse