The Southport Private Hospital

What The Southport Private Hospital does

The Southport Private Hospital is a private acute-care facility located at 21 Spendelove Avenue, Southport, Queensland 4215, Australia, founded in 2007 and wholly owned by Ramsay Health Care (ASX:RHC). It delivers three core service lines: Mental Health Services (inpatient and day programs for adults and adolescents aged 16+, covering anxiety, depression, mood disorders, addiction, eating disorders, perinatal mental health, ECT, and TMS); Rehabilitation Services (inpatient and day programs spanning cardiac, neurological, orthopaedic, amputee, reconditioning, and Parkinson's-specific pathways); and a Chronic Pain Inpatient Service. Differentiated physical assets include the Gold Coast's only private indoor hydrotherapy pool, the region's only private Electroconvulsive Therapy (ECT) service, and a sensory modulation area designed to complement existing therapies. Clinical quality indicators — 93% hand hygiene compliance, 0.000 healthcare-associated S. aureus bloodstream infections per 10,000 patient days, and 0.007% medication errors per 100 days requiring intervention — are published quarterly under Ramsay's quality framework.

Operationally, the hospital runs an interdisciplinary model under Visiting Medical Officers (VMOs) and credentialed psychiatrists, with patient intake routed through GP and specialist referrals, a dedicated intake team (0437 010 565), and online admission via the Ramsay MyCare portal (mycare.ramsayhealth.com.au). Service lines span both inpatient (e.g., 48 mental health beds post-2020) and outpatient day programs, with a Parkinson's Disease Program offering SPEAK OUT! and LOUD Crowd therapies based on the Parkinson Voice Project methodology.

Revenue is generated through five payer streams: private health insurance (dominant, with patients confirming excess, co-payment, and gap arrangements), DVA Gold/White Card holders, WorkCover claimants, self-funded patients, and third-party/overseas patients paying estimated costs upfront. Distribution is referral-led (GPs and credentialed specialist VMOs) supplemented by self-referral for day programs; corporate marketing, GP CPD events (since 2000), and Medical Matters newsletters maintain the referral pipeline. The hospital is part of Ramsay Mental Health, the largest private mental health provider in Australia, and benefits from Ramsay Health Care's global infrastructure of 480 facilities across 11 countries and 77,000+ staff.

Name

The Southport Private Hospital

Legal name

The Southport Private Hospital

Website

https://southportprivate.com.au

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

The Southport Private Hospital is a Queensland-based acute-care facility, wholly owned by Ramsay Health Care, delivering mental health (including ECT and TMS), multidisciplinary rehabilitation (cardiac, neurological, orthopaedic, Parkinson's), and chronic pain services to private, DVA, WorkCover, and self-funded patients across the Gold Coast region.

Ownership category

akta.pro rank

Headquarters

HQ city

Southport

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Private Health Insurance: Hospital services covered by private health insurers. Patients confirm coverage, excess, co-payments, and gap payments with their insurer prior to admission.
2. Repatriation (DVA) Patients: DVA Gold Card holders covered for all treatment; DVA White Card holders covered subject to DVA approval.
3. WorkCover Patients: Hospital costs must be paid or nominee prior to admission unless payment approval received from insurance company.
4. Self-Funded Patients: Estimated hospital costs must be paid prior to or on admission.
5. Third Party and Overseas Patients: Overseas patients with international insurance pay estimated costs prior to admission.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

The Southport Private Hospital is a private acute healthcare facility on the Gold Coast, Queensland, providing inpatient and day-program mental health care (including ECT and TMS), multidisciplinary rehabilitation (cardiac, neurological, orthopaedic, amputee, reconditioning, Parkinson's), and a chronic pain inpatient service. Care is delivered by credentialed specialists and Visiting Medical Officers, supported by Gold Coast's only private indoor hydrotherapy pool and sensory modulation areas.

Product overview

The Southport Private Hospital is a private healthcare facility operated by Ramsay Health Care, offering a coordinated portfolio of mental health, rehabilitation, and chronic pain services. The hospital operates a core Mental Health Services division providing inpatient care for anxiety, depression, addiction, and eating disorders, augmented by neurostimulation therapies (ECT and TMS). Rehabilitation Services span both inpatient and day programs, including specialized programs for cardiac, neurological, orthopaedic, amputee, and reconditioning patients. The facility features the Gold Coast's only private indoor hydrotherapy pool and a Parkinson's disease program. All services are delivered through an interdisciplinary team approach under specialist physician oversight, with additional patient-facing digital services including online admission via the Ramsay MyCare portal.

Differentiator

Problem solved

Functional benefit

Brands

• Ramsay Mental Health: Mental health brand of Ramsay Health Care, representing the evolution of their mental health services over five decades.

Products and services

• Mental Health Services Inpatient mental health care for adults and adolescents (16+) covering anxiety, depression, mood disorders, addiction, eating disorders, post-natal depression, and general mental health, including ECT and TMS neurostimulation services.
• Rehabilitation Services Comprehensive rehabilitation programs (inpatient and day programs) including physiotherapy, occupational therapy, hydrotherapy, and multidisciplinary team care for patients recovering from illness, surgery, or injury.
• Chronic Pain Inpatient Service Specialized inpatient program for patients experiencing chronic pain conditions, providing comprehensive pain management and rehabilitation.
• Cardiac Rehabilitation Program Inpatient cardiac rehabilitation for patients with heart conditions including post-heart attack, revascularization procedures, angina, and heart failure, including exercise therapy, dietary education, and lifestyle modification under Rehabilitation Physician guidance.
• Neurological Rehabilitation Program Inpatient program for patients with neurological conditions including stroke, spinal cord dysfunction, Parkinson's disease, multiple sclerosis, and traumatic brain injury, featuring speech pathology, occupational therapy, and physiotherapy.
• Orthopaedic Program Inpatient orthopaedic rehabilitation promoting independence following joint replacement, orthopaedic surgery, or bony trauma, including physiotherapy, hydrotherapy, and occupational therapy.
• Reconditioning Rehabilitation Program Inpatient program for patients with functional deterioration following acute illness, prolonged medical interventions, or surgical procedures, targeting elderly patients to restore mobility and fitness.
• Amputee Program Specialized inpatient rehabilitation program for patients who have undergone amputation, focusing on mobility restoration, prosthetic training, and functional independence.
• Reconditioning Rehabilitation Day Program Outpatient day program for patients with functional decline following illness or surgery who do not require inpatient care, including physiotherapy, hydrotherapy, and occupational therapy sessions.
• Orthopaedic Rehabilitation Day Program Outpatient program promoting independence and enhancing recovery following orthopaedic surgery or trauma, with a coordinated interdisciplinary team approach under Rehabilitation Consultant direction.
• Neurological Rehabilitation Day Program Outpatient neurological rehabilitation for patients with established neurological conditions, providing continued therapy outside the inpatient setting.
• Parkinson's Disease Program 10-week exercise-based and education program for people with Parkinson's disease or Parkinsonian symptoms, including group exercise, small group therapy, and home practice activities to improve symptoms and quality of life.
• Detox Program Secure and supportive environment for beginning recovery from alcohol dependence, part of Ramsay Clinic Gold Coast mental health services.
• Ramsay MyCare Patient Portal Online admission form and patient portal allowing patients to complete admission paperwork digitally and access hospital services.
• GP Continuing Professional Development CPD programs for General Practitioners delivering interactive, hands-on education across medical and surgical specialties, satisfying Medical Board of Australia requirements for 50 hours of CPD annually.

Quantifiable outcome

• Mental health unit expanded from 24 to 48 beds in 2020
• +4 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Ramsay Health CarecoreStrategic or Co-development Partner · 1 January 1964The Southport Private Hospital is owned and operated by Ramsay Health Care, a global healthcare company established in Sydney in 1964 by Paul Ramsay AO. Ramsay Health Care operates 480 facilities across 11 countries with more than 77,000 staff treating 8.5 million patients annually. The company delivers acute and primary healthcare services including mental health care and rehabilitation. Ramsay is known for quality healthcare operations and 'The Ramsay Way' philosophy: 'People Caring for People'.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Healthscope: One of Australia's largest private hospital operators with facilities across the country offering mental health, rehabilitation, and acute services. Comparable as a major competing private hospital network.
• Mater Health Services: A Queensland-based private hospital operator offering mental health, rehabilitation, and acute services. Comparable as a regional private hospital network with overlapping specialty services.
• Epworth HealthCare: A leading Victorian private hospital group offering rehabilitation, mental health, and acute services across multiple facilities. Comparable as a major non-Ramsay private hospital operator with overlapping service lines.
• St John of God Health Care: A large Catholic private hospital operator with mental health, rehabilitation, and acute services across Australia and New Zealand. Comparable as an established private hospital network with similar specialty services.
• Uniting Care Health (Wesley Hospital): A Queensland private hospital operator running the Wesley and St Andrew's hospitals offering rehabilitation, mental health, and acute services. Comparable as a Queensland-based private hospital with similar specialty mix.

Direct peers

• Greenslopes Private Hospital: A large Ramsay-operated private hospital in Brisbane offering comprehensive mental health, rehabilitation, and medical services. Comparable as a Ramsay flagship with similar service portfolio and corporate backing.
• Pindara Private Hospital: A nearby Ramsay-operated private hospital on the Gold Coast offering a similar mix of medical, surgical, and rehabilitation services. Directly comparable as a sister facility within the same Ramsay network serving the same Gold Coast region.
• Hollywood Private Hospital: A large Ramsay-operated private hospital in Perth providing mental health, rehabilitation, and acute medical services. Comparable as a Ramsay network facility with similar specialist-driven private hospital model.
• Northside Group: An Australian private mental health and rehabilitation provider operating clinics across multiple states. Directly comparable focus on mental health inpatient services with similar patient populations and referral pathways.

Emerging players

• Healthe Care Australia: An Australian private hospital operator focused on mental health and rehabilitation services including the Northside Group. Comparable as a specialty mental health and rehab operator with overlapping niche focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/TheSouthportPrivateHospital
• LinkedInlinkedin.com/company/the-southport-private-hospital

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Southport Private Hospital