UFAA

What UFAA does

UFAA (the Unclaimed Financial Assets Authority) is a Kenyan state corporation established in 2011 under the Unclaimed Financial Assets Act No. 40 of 2011 and reporting to the National Treasury. Its statutory mandate is to receive unclaimed financial assets from holders — primarily banks, insurance companies, pension funds, and corporates — safeguard them in a Trust Fund held at the Central Bank of Kenya, and reunite them with rightful owners through a defined claims process with 30-day turnaround for living owners and 90-day turnaround for beneficiaries.

The Authority operates a two-sided digital infrastructure: the Reunify Portal (reunify.ufaa.go.ke) for individual asset search and claim submission, the Holders Reporting Portal (holders.ufaa.go.ke) for institutional compliance filings, plus USSD *361# for feature-phone access and integration with Kenya's e-citizen platform. Back-office operations are supported by standardized claim forms (Form 4A through 4D, plus Form 5), a No Objection Notice publication system, and physical reunification drives conducted across counties. The Trust Fund has received Ksh 115.03 billion in remittances covering 2.03 billion units of shares, 4,200 safe deposit boxes, and 9.9 million units of unit trusts, with KShs 2.84 billion disbursed to 39,203 claimants to date.

UFAA does not generate traditional commercial revenue. Holders are legally required to remit unclaimed assets to the Trust Fund free of charge to claimants, and the Authority's operating budget is funded through investment income on Trust Fund balances. Distribution was substantially expanded in February 2026 through a partnership with Huduma Kenya, making UFAA services available across all 59 Huduma Centres nationwide, complementing its single head office at Pacis Centre, Nairobi. Customer segments span living original owners, beneficiaries of deceased persons, business entities, agents acting via Power of Attorney, and minors through legal guardians.

Name

UFAA

Legal name

The Unclaimed Financial Assets Authority

Website

https://ufaa.go.ke

Company type

Private

Founded year

2011

Operating status

Operating

Short description

UFAA is a Kenyan state corporation under the National Treasury that receives, safeguards, and reunites unclaimed financial assets with rightful owners, operating a Trust Fund with Ksh 115.03 billion in custody through web portals, USSD, and 59 Huduma Centres.

Ownership category

akta.pro rank

Headquarters

HQ city

Westlands

HQ country

Kenya

HQ region

Africa

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Unclaimed Assets Remittance: Holders of unclaimed financial assets (banks, insurance companies, businesses) are required by law to remit unclaimed assets to the Authority's Trust Fund. The Authority receives and safeguards these assets until rightful owners claim them.
2. Trust Fund Management: The Authority manages the Unclaimed Assets Trust Fund created under Section 44 of the Unclaimed Financial Assets Act. The Fund receives remittances from holders and makes payments to rightful owners. Investment income on fund assets supports operations.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

UFAA is a Kenyan state corporation that receives unclaimed financial assets (dormant bank accounts, unclaimed dividends, insurance benefits, pension funds, safe deposit boxes, unit trusts) from holders such as banks, insurance companies, and businesses. It safeguards these assets in the Unclaimed Assets Trust Fund and reunites them with rightful owners through a centralized database, the Reunify Portal, Holders Reporting Portal, and USSD *361# mobile service, with defined processing timelines (30 days for original owners, 90 days for beneficiaries).

Product overview

UFAA operates a unified platform for managing unclaimed financial assets in Kenya, consisting of the Reunify Portal for asset search and claims, the Holders Reporting Portal for financial institutions to report unclaimed assets, and the USSD *361# mobile service. The system is governed by the Unclaimed Assets Trust Fund and supported by standardized claim forms (4A-5) and No Objection Notices for public notification. Physical service delivery is expanded through Huduma Centres and regional reunification clinics.

Differentiator

Problem solved

Functional benefit

Products and services

• Reunify Portal (Find & Claim)

Quantifiable outcome

• Ksh 115.03 billion in unclaimed assets received from holders into the Trust Fund
• +3 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Huduma KenyacoreChannel Partner/ Reseller/ Distributor · 25 February 2026Huduma Kenya partnership launched on February 25, 2026 provides UFAA services across all 59 Huduma Centres nationwide. This significantly expands physical access for citizens to search for and claim unclaimed financial assets through government service centres.

Scale indicators8 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• MissingMoney.com: Multi-state U.S. unclaimed property database operated by NAUPA and state treasuries. Highly comparable to UFAA's Reunify Portal as a centralized digital search-and-claim platform for dormant financial assets.
• National Association of Unclaimed Property Administrators (NAUPA): U.S. industry body representing state unclaimed property programmes that perform the same statutory function as UFAA — receiving, safeguarding, and reuniting unclaimed financial assets with rightful owners. Directly comparable mandate and operating model.
• Investor Education and Protection Fund Authority (IEPFA), India: Statutory authority under India's Ministry of Corporate Affairs that manages unclaimed shares, dividends, and deposits — including IEPF-5 claim filing. Closest emerging-market functional peer to UFAA, with similar digital claim infrastructure.
• Reclaim Hub (UK Dormant Assets Scheme): UK digital portal that helps reunite customers with dormant assets across multiple UK banks and building societies, operated under the UK Dormant Assets Scheme. Directly comparable digital reunification platform and policy model to UFAA.
• Texas Comptroller of Public Accounts – Unclaimed Property: Texas's unclaimed property programme returns dormant financial assets to owners under state law. Directly comparable statutory function and digital claim infrastructure to UFAA.
• ASIC MoneySmart – Unclaimed Money (Australia): Australian Securities and Investments Commission programme that helps Australians search for and claim unclaimed money from banking, shares, and insurance. Closest Asia-Pacific government equivalent to UFAA in scope and digital-first delivery.
• California State Controller's Office – Unclaimed Property: California's state-level unclaimed property programme, holding tens of billions of dollars in dormant assets and reuniting them with owners. Closest U.S. analogue to UFAA in scale, statutory authority, and reunification mandate.
• New York State Comptroller – Unclaimed Funds: New York State office responsible for holding and reuniting unclaimed funds. Operates an online claim search tool similar in function to UFAA's Reunify Portal and serves a comparable custodial statutory role.

Others

• Central Bank of Kenya: Custodian of UFAA's Unclaimed Assets Trust Fund bank account and key Kenyan financial regulator. Comparable as an adjacent enabling institution rather than a direct competitor; relevant for understanding UFAA's operating context.

Broad incumbents

• NS&I (National Savings and Investments, UK): UK government-backed savings institution that operates dormant-asset tracing and reunification as part of a broader savings and investment mandate. Comparable in serving the public reunification function, though it operates as a much broader financial institution.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/UFAAKenya
• YouTubeyoutube.com/channel/UCFbknJXGzWDhBeAt8Ukr4UQ
• Facebookfacebook.com/UFAAKENYA
• Instagraminstagram.com/ufaakenya

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about UFAA