TecEx Medical

What TecEx Medical does

TecEx Medical is a specialist Importer of Record (IOR) and Exporter of Record (EOR) service provider focused exclusively on global clinical trial logistics, operating as a division of Mauritius-registered VATIT Group Limited. The company serves pharmaceutical sponsors, Contract Research Organizations (CROs), biotech firms, and clinical trial vendors, handling cross-border movement of investigational medicinal products (IMPs), medical devices, lab kits, biological samples, and ancillary supplies across 90-100+ countries. Core offerings include Medical IOR, Medical EOR, Regulatory Compliance management, Customs Clearance & Brokerage, and VAT/GST Savings services, with a specialized CARM compliance service for Canada. The company holds pre-existing import/export licenses and established relationships with regulators including SwissMedic, ANVISA, Health Canada, and MHRA, achieving a 99-99.94% first-time customs clearance rate with an average 2.56-day processing time.

The business operates on bespoke fixed-fee multi-year contracts with no hidden surcharges, pricing transparency as a deliberate differentiator. Revenue streams include recurring IOR/EOR service fees and professional-services VAT/GST recovery engagements, with documented outcomes including up to 65% VAT recovery in EU/UK markets and multi-million dollar combined duty/tax savings on individual high-value shipments. Go-to-market is direct enterprise field sales with dedicated account managers, consultative discovery processes, and an online portal for customer engagement. The company supports customers through a centralized single point of contact model, eliminating the need for clients to establish local entities in destination markets. Operational scale includes 25,000+ completed shipments and 500+ studies supported cumulatively, with 2025 achievements including ISO 27001, ISO 9001, and EcoVadis certifications. The company has no disclosed venture capital or private equity investment and operates as a subsidiary division of a holding company structure rather than as an independent investable entity.

Name

TecEx Medical

Legal name

TecEx a division of VATIT Group Limited

Website

https://tecexmedical.com

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

TecEx Medical is a specialist IOR/EOR service provider for global clinical trials, acting as Importer and Exporter of Record for pharmaceutical sponsors, CROs, biotechs, and gene therapy companies across 90+ countries with customs clearance and VAT/GST recovery services.

Ownership category

akta.pro rank

Product category

Clinical Trial Logistics and Trade Compliance

NAICS

Medical Equipment and Supplies Manufacturing (3391)

SIC

Services-Commercial Physical & Biological Research (8731)

akta.pro primary industry

Patient Recruitment, Site Feasibility & Trial Enablement CROs (HLAGAAAI)

akta.pro secondary industries

Regulatory Strategy & Global Submissions (IND/CTA/NDA/BLA/MAA) (HLAGAKAA), Clinical Trial Site Operations & Study Coordination (HLAGACAE)

Keywords

• Clinical trial logistics
• Importer of record
• Exporter of record
• Customs clearance brokerage
• VAT GST recovery

Headquarters

HQ city

EU Operations

HQ country

Slovakia

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. IOR/EOR Service Fees: Fixed-fee service packages for Importer of Record and Exporter of Record services covering customs clearance, regulatory compliance, and logistics coordination. Pricing is transparent with no hidden surcharges or unexpected costs. Services include customs brokerage, duty/tax payments, licensing management, and ongoing support with a single point of contact.
2. VAT/GST Recovery Services: Recovery or reduction of import VAT/GST taxes across 33+ countries. Services include upfront savings in some markets (EU via Netherlands/Slovakia at 65%, UK at 65%) and retrospective refunds in others (Australia 3-6 months, UK 7-18 months). Clients see financial benefits through reduced import costs and tax reclamation.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

TecEx Medical acts as the Importer of Record (IOR) and Exporter of Record (EOR) for global clinical trial shipments, managing customs clearance, regulatory approvals, import licenses, and VAT/GST recovery across 90+ countries. The company serves pharmaceutical sponsors, CROs, biotech firms, and clinical trial vendors, enabling compliant cross-border movement of investigational products, medical devices, lab kits, and biological samples without the need for sponsors to establish local entities. Services are delivered through dedicated account managers supported by an online portal for real-time tracking and single-point-of-contact engagement.

Product overview

TecEx Medical offers a suite of integrated clinical trial logistics services centered on Importer of Record (IOR) and Exporter of Record (EOR) solutions. The core portfolio includes Medical IOR for global clinical trial imports, Medical EOR for exports, Regulatory Compliance management, VAT & GST Savings recovery, and Customs Clearance & Brokerage services. These services work together as a unified solution—IOR and EOR form the foundation for managing cross-border shipments, while Regulatory Compliance ensures permits and documentation are handled correctly. The VAT/GST Savings service adds financial optimization across 33+ countries, and Freight Services provides coordinated logistics. All services are accessible through a single point of contact with real-time tracking via an online portal, eliminating the need for local entities in destination countries.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical IOR (Importer of Record) End-to-end Importer of Record service that clears complex regulations, duties, and delays for importing clinical trial materials globally. TecEx acts as the legal entity responsible for ensuring imported goods comply with local customs regulations, documentation requirements, and duty payments, removing the need for sponsors and CROs to establish local entities.
• Medical EOR (Exporter of Record) Comprehensive Exporter of Record service that handles complex documentation, compliance, and logistics for exporting clinical trial materials. Ensures shipments comply with origin country regulations, export controls, and documentation requirements, including controlled substances.
• Regulatory Compliance Management End-to-end regulatory compliance service that handles import licenses, permits, registrations, and shipment documentation across 90+ countries. Manages paperwork with local regulatory requirements and is credited with reducing import license processing times by 46%.
• VAT & GST Savings Service Tax recovery and reduction service that recovers or reduces import VAT/GST in 33+ countries. Can achieve up to 65% upfront savings in markets such as the EU (via Netherlands/Slovakia) and the UK, with retrospective refunds available in markets such as Australia and the UK.
• Customs Clearance and Brokerage Customs clearance and brokerage service for clinical trial materials with a reported 99.94% first-time clearance rate and 2.56-day average processing time. Handles classification errors, documentation, and customs queries end-to-end.
• CARM Compliance Support (Canada) Specialized import compliance support for clinical trial materials entering Canada under the CBSA Assessment and Revenue Management (CARM) system. Ensures proper registration and system alignment with Health Canada and CBSA requirements.

Quantifiable outcome

• 99% first-time customs clearance rate (99.94% per IOR page)
• +5 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators8 records

Recent moves5 records

Expansion highlights6 records

Broad incumbents

• Marken (UPS Healthcare): Marken, part of UPS Healthcare, is a global clinical trial logistics provider offering IOR/EOR, cold chain, and biological sample transport. It is comparable as a direct competitor in clinical trial IOR/EOR but operates at much larger scale backed by UPS's global infrastructure.
• QuickSTAT (Kuehne+Nagel): QuickSTAT is Kuehne+Nagel's clinical trial logistics division offering IOR/EOR, time-sensitive transport, and investigational product handling. It is comparable as a clinical trial IOR/EOR specialist with similar customer base, though backed by a global freight forwarding incumbent.
• FedEx Custom Critical: FedEx Custom Critical provides time-definite, temperature-controlled medical shipments including clinical trial materials. Comparable as a logistics provider serving similar pharma clients, though not a specialized IOR provider.
• World Courier (Cencora): World Courier, owned by Cencora (formerly AmerisourceBergen), specializes in specialty clinical trial logistics including IOR/EOR services and temperature-controlled transport. It competes directly with TecEx in pharmaceutical IOR services but operates as part of a much larger pharmaceutical distribution platform.
• DHL Medical Express: DHL offers clinical trial logistics and time-sensitive medical shipments as part of its global express network. Comparable in customer overlap with CROs and pharma sponsors but operates as a broad incumbent rather than niche specialist.

Others

• Eurofins Scientific: Eurofins provides clinical trial sample testing and central laboratory services and relies on similar IOR/cross-border logistics for sample flows. Comparable as a clinical trial ecosystem participant with shared customer base though not a logistics competitor.
• Avantor: Avantor distributes lab supplies and clinical trial materials globally and relies on IOR/customs services for cross-border flows. Comparable as a clinical trial supply chain participant with potential customer/supplier overlap though not a direct IOR competitor.

Direct peers

• Biocair: Biocair is a specialist clinical trial and life sciences logistics provider offering IOR/EOR, cold chain, and biological sample transport. Comparable to TecEx as a niche specialist in pharma logistics with similar customer base of CROs and sponsors.
• Crane Worldwide Logistics: Crane Worldwide Logistics has a dedicated life sciences and clinical trial logistics practice providing customs brokerage, IOR services, and cold chain solutions. It is a direct comparable operating with similar mid-size, specialist positioning in clinical trial import/export services.
• Yourway Transport: Yourway is a clinical trial logistics specialist providing IOR services, temperature-controlled transport, and biologic sample shipping. It is a comparable mid-size specialist serving similar CRO and pharma customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/tecex-medical

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TecEx Medical