Greenfield

Municipal Government Servicesgreenfield-ma.gov

The City of Greenfield, MA is a municipal government serving approximately 17,700 residents and acting as the county seat for Franklin County's 25 towns, delivering core municipal services including public safety, public works, recycling, parking, vital records, permitting, and GCET municipal broadband through a mayor–council governance structure.

Company typePrivate
Founded1753
HeadquartersGreenfield, United States
Headcount51–100
GTM typeB2C
OfferingServices

What Greenfield does

Greenfield is the municipal government of the City of Greenfield, Massachusetts, a mayor–council jurisdiction incorporated in 1753 and transitioned to its current city form in 2003. The city serves approximately 17,700 residents within its boundaries and acts as the county seat of Franklin County, extending regional services (courts, transit hub, emergency coordination) to the 25 surrounding towns. Operating through departments including Police, Fire, DPW, Health, Building Inspections, City Clerk, Assessor, Treasurer/Collector, Planning & Development, Community & Economic Development, Human Resources, and Library, Greenfield delivers a full spectrum of municipal functions across resident, business, and visitor user groups.

Greenfield firmographics

Firmographics

Name: Greenfield
Legal name: City of Greenfield
Website: https://greenfield-ma.gov
Company type: Private
Founded year: 1753
Operating status: Operating
Headcount range: 51–100 employees
Short description: The City of Greenfield, MA is a municipal government serving approximately 17,700 residents and acting as the county seat for Franklin County's 25 towns, delivering core municipal services including public safety, public works, recycling, parking, vital records, permitting, and GCET municipal broadband through a mayor–council governance structure.
Ownership category
akta.pro rank

Greenfield industry classification

Industry

Product category: Municipal Government Services
NAICS: Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Urban Planning and Community and Rural Development (92512), Waste Collection (5621)
SIC: Services-To Dwellings & Other Buildings (7340), Water Supply (4941)
akta.pro primary industry: Mayor/City Manager & General Administration (BPAIACAA)
akta.pro secondary industries: Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Economic Development & Business Licensing (Local) (BPAIACAN), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Public Works / In-House Municipal Collection Operations (EUAIAAAF), Municipal & Community Broadband ISPs (HDAIADAH)

Keywords

Municipal government services
Trash and recycling collection
Municipal broadband internet
Vital records management
Emergency alert systems

Where Greenfield is headquartered

Location

Headquarters

HQ city: Greenfield
HQ country: United States
HQ region: North America

Offices5 records

Markets served

Greenfield business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Others

Revenue model

Property Tax Revenue: Primary municipal revenue source. FY25 tax rate set at $19.56 per $1,000 of assessed value. FY24 tax rate was $20.39. The city also announced $641,548 in new growth for FY25.
Fees for Municipal Services: Various fees including trash bag stickers ($2 for 13-gallon, $3 for 33-gallon), parking permits ($350/year), vital records ($20/certificate), marriage intentions ($50), dog licenses ($20-$25), business certificates ($50), and other service fees.
Federal and State Grants: The city receives significant grant funding including $2.05 million EPA SWIFR grant for recycling infrastructure, $925,000 CDBG funding, $199,064 MOD grant, $37,830 MVP Action Grant, and $50,000 Massachusetts Vacant Storefront Program credits.
Water and Sewer Rates: Water and sewer rates increased effective January 1, 2025. Additional rate increases planned for January 1, 2027.
Parking Revenue: Revenue from metered parking, parking kiosks, and the Olive Street Parking Garage. Paid parking enforced 8 a.m. to 5 p.m. Monday-Friday.

Pricing tiers

Model	Billing	Price
Unit Pricing	Pay-as-you-go	8 Gallon Trash Bags (10 pack)
Unit Pricing	Pay-as-you-go	13 Gallon Trash Sticker
Unit Pricing	Pay-as-you-go	33 Gallon Trash Sticker
Subscription	Annual	Annual Parking Permit
Transaction based/ take rate	Pay-as-you-go	Vital Records
Transaction based/ take rate	Annual	Dog Licenses

Go-to-market motion1 record

Distribution channels7 records

Marketing channels7 records

Greenfield product offering

Product offering

Core offering

The City of Greenfield, MA provides municipal government services to approximately 17,700 residents. Core services include trash and recycling collection, parking services, emergency alert systems, vital records management, and the GCET municipal broadband internet service. The entity operates as the statutory local governing authority for the city.

Product overview

The City of Greenfield, MA operates as a municipal government providing essential public services to approximately 17,700 residents. The city's service portfolio is organized around core municipal functions including trash and recycling collection (single-stream automated recycling launched in 2025), municipal parking (with Passport app integration), emergency management via Smart911 alerts, vital records services, and public works infrastructure. Additional services include GCET broadband internet/TV/phone, composting programs, and financial transparency via Socrata. The city uses SeeClickFix for citizen issue reporting and offers translation services through Google Translate.

Differentiator

Problem solved

Functional benefit

Products and services

Trash and Recycling Collection
Parking Services
Emergency Alert System
Vital Records
GCET Municipal Broadband Internet

Companies that use Greenfield

Customer profile

Named customers3 records

Segments4 records

Ideal customer profiles1 record

Greenfield technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration7 records

Feature3 records

Greenfield partnerships and signals

Strategic signal

Partnerships

Eight partnerships are on record, tiered core, major and minor.

Franklin County Sheriff's OfficecoreStrategic or Co-development PartnerThe City of Greenfield partners with the Franklin County Sheriff's Office to provide animal control services. The Animal Control Officer can be reached at 413-774-7340. The partnership includes annual kennel license inspections and coordination with the regional dog shelter at 10 Sandy Lane in Turners Falls.
MassDOTmajorStrategic or Co-development PartnerThe Colrain Street Bridge is a MassDOT project, not a City project. MassDOT and NEL Corporation are working on bridge reconstruction with target completion of fall 2026. The project scope changed significantly in 2025 to ensure continued service to the community.
O'Reilly, Talbot & Okun Associates, Inc. (OTO)minorStrategic or Co-development PartnerOTO is conducting environmental assessment work for the Lunt Public Involvement Plan at the former Lunt Silversmith property at 298 Federal Street. They provided Revised Phase II Comprehensive Site Assessment with extension to April 2025.
Greenfield Business AssociationminorChannel Partner/ Reseller/ DistributorLocal business association providing networking and support for Greenfield businesses. Listed as a resource link on the city's economic development page.
Franklin County Chamber of CommerceminorChannel Partner/ Reseller/ DistributorRegional chamber providing business support and advocacy for Franklin County businesses. Listed as a resource on city economic development page.
Franklin County Community Development Corporation (FCCDC)minorStrategic or Co-development PartnerCommunity development organization providing business development resources. Listed as an economic development resource.
Greenspace CoworkingminorStrategic or Co-development PartnerLocal coworking space in Greenfield supporting entrepreneurs and remote workers. Listed as an economic development resource.
Massachusetts Small Business Development Center (MSBDC)minorStrategic or Co-development PartnerState Small Business Development Center providing business counseling and training. Listed as an economic development resource.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Greenfield competitors and assessment

Company assessment

Direct peers

Town of Montague, MA: Immediate Franklin County neighbor of Greenfield, with closely comparable size, rural-urban interface, and shared regional service dependencies including waste, recycling, and transit.
Town of Brattleboro, VT: Small New England municipality of comparable scale (~12,000 residents) across the Massachusetts border with similar municipal broadband presence (Brattleboro Community Fiber) and arts/small-business economy.
City of Easthampton, MA: Neighboring Pioneer Valley Massachusetts city of similar size (~16,000 residents) with comparable mayor-council governance, public works operations, and small-business economic base.
City of Holyoke, MA: Larger Pioneer Valley Massachusetts city serving as a regional services hub with similar municipal functions, mayor-council governance, and significant grant-funded infrastructure programs.
City of Pittsfield, MA: Massachusetts county seat (Berkshire County) of similar mid-size scope, providing regional services to surrounding towns with comparable municipal functions and grant-driven infrastructure programs.
City of Northampton, MA: Similar mid-sized mayoral Massachusetts city (~28,000 residents) in the Pioneer Valley region with comparable municipal functions, county-adjacent role, and similar service portfolio including municipal broadband and arts/cultural programming.
Chicopee, MA: Mid-sized Pioneer Valley Massachusetts city with comparable mayor-council governance, similar DPW and public safety scope, and small-to-mid manufacturing and commercial economic base.
Town of Amherst, MA: Adjacent Pioneer Valley municipality with similar regional service profile to surrounding communities, comparable governance structure, and overlapping public works and broadband initiatives.
City of Keene, NH: Small southwestern New England city (~23,000 residents) with comparable regional hub functions, mayor-council governance, and similar economic development programs targeting small business and tourism.

Regional players

Town of Deerfield, MA: Adjacent Franklin County municipality with shared regional services through Greenfield's county seat role, including transit, emergency response, and economic development coordination.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

Greenfield compliance and trust

Trust signal

Compliance4 records

Greenfield financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Greenfield leadership team

Management profile

Number of profiles

Profiles1 record

Greenfield funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Greenfield M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Greenfield

What does Greenfield do?

Is Greenfield a public or private company?

Greenfield is a private company. It is classified as state government owned and is currently operating.

When was Greenfield founded?

Greenfield was founded in 1753. It employs 51 to 100 people.

Where is Greenfield based?

Greenfield is headquartered in Greenfield, United States, in the North America region.

How does Greenfield make money?

Five revenue lines are on record. Property Tax Revenue is the primary driver. The others are fees for Municipal Services, federal and State Grants, water and Sewer Rates and parking Revenue.

Who are Greenfield's main competitors?

Direct peers on record are Town of Montague, MA, Town of Brattleboro, VT, City of Easthampton, MA, City of Holyoke, MA, City of Pittsfield, MA, City of Northampton, MA, Chicopee, MA, Town of Amherst, MA and City of Keene, NH. Town of Deerfield, MA is listed as a regional player.

Does Greenfield have an API?

No public API is recorded for Greenfield.

What industry is Greenfield in?

Greenfield's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities). Its NAICS code is 9251 and its SIC code is 7340.