Water Hygiene Services
Water Hygiene Services Ltd is a UK-based, Leeds-headquartered specialist water hygiene firm delivering ACoP L8 Legionella risk assessments, monitoring/PPM, UKAS water sampling, tank cleaning and refurbishment, chlorination, and Legionella training to healthcare, education, retail, public sector and facilities management clients across England.
- Company typePrivate
- Founded2005
- HeadquartersLeeds, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Water Hygiene Services does
Water Hygiene Services Ltd is a privately-held UK specialist in Legionella control and water hygiene, founded in 2005 and headquartered in Leeds, West Yorkshire. The firm delivers an end-to-end compliance workflow for buildings' hot and cold water systems: Legionella risk assessments, bespoke ACoP L8 monitoring / Planned Preventive Maintenance (PPM) programmes, UKAS-accredited water sampling and laboratory analysis, tank cleaning and disinfection, tank maintenance / refurbishment / GRP replacement, chlorination, RPZ and TMV installation, closed system water treatment, recommissioning of vacant or low-occupancy buildings, and Legionella training. Compliance positioning rests on Legionella Control Association membership (annually renewed, most recently for 2024-2025), CHAS Accredited Contractor status and adherence to ACoP L8 and HSG274; sample analysis runs through UKAS-audited third-party laboratories.
The company operates a direct services model with an in-house field engineering workforce covering customers across England, with named reference accounts spanning healthcare (Basingstoke Hospital, working alongside IHEEM Authorised Engineers), education (Ingram Road Primary School since 2011), retail (Superdry UK portfolio), industrial safety (Arco) and engineering/surveying (NPS Humber). Revenue is generated through a mix of recurring contractual PPM monitoring (subscription-like) and project-based work (risk assessments, remedial installations, tank refurbishment, chlorination, recommissioning and training), all priced by quote rather than published tariffs. Marketing is sales-led across phone, website quote requests, customer referrals, content/SEO and the Collabit client portal for documentation and job-sheet access. The firm was recognized by Plimsoll Publishing as the UK's fastest-growing Legionella Control Company in November 2019.
The business has remained private and independent since founding (no funding rounds, M&A, or institutional investment disclosed in the source data) and operates at a small scale of 11-50 employees. Ownership and broader leadership details beyond Managing Director Ben Baldwin are not disclosed. Headline credentials and reference customers suggest a stable, compliance-anchored regional specialist growing organically within a regulated UK niche rather than pursuing venture-scaled expansion.
Water Hygiene Services firmographics
Firmographics- Name
- Water Hygiene Services
- Legal name
- Water Hygiene Services Ltd
- Website
- https://waterhygieneservices.co.uk
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Water Hygiene Services Ltd is a UK-based, Leeds-headquartered specialist water hygiene firm delivering ACoP L8 Legionella risk assessments, monitoring/PPM, UKAS water sampling, tank cleaning and refurbishment, chlorination, and Legionella training to healthcare, education, retail, public sector and facilities management clients across England.
- Ownership category
- akta.pro rank
Water Hygiene Services industry classification
Industry- Product category
- Water Hygiene & Legionella Control Services
- NAICS
- Waste Treatment and Disposal (5622)
- SIC
- Services-Testing Laboratories (8734), Sanitary Services (4950)
- akta.pro primary industry
- Water Sampling, Testing & Laboratory Analysis (Legionella/Microbiology) (BPABAJAB)
- akta.pro secondary industries
- Legionella Risk Assessment & Compliance Audits (BPABAJAA), Domestic Hot & Cold Water System Hygiene (Potable Water) (BPABAJAD), Disinfection & Remedial Works (Chlorination, Thermal, Shock Treatments) (BPABAJAF), Water Tank & Storage Hygiene (Inspection, Cleaning, Refurbishment) (BPABAJAH), Water Quality, Legionella & Plumbing Safety Programs (EDAEAKAC), Microbiology & Pathogen Monitoring (Legionella, Coliform, HABs) (EUAHACAI), Water, Air Quality & Environmental Hygiene (Legionella/IAQ) (BPABAAAO)
Keywords
Where Water Hygiene Services is headquartered
LocationHeadquarters
- HQ city
- Leeds
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Water Hygiene Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D, Others
Revenue model
- Legionella Risk Assessment Services: One-time and periodic risk assessments for water systems to identify Legionella risks and ensure compliance with ACoP L8 regulations
- Water Monitoring/PPM Services: Ongoing monitoring and inspection programmes (Planned Preventive Maintenance) for Legionella control, typically recurring contractual arrangements
- Remedial Works and Tank Maintenance: Installation, refurbishment, and repair services for water tanks, pipework, and water systems including tank relining, tank replacement, and pipework modifications
- Water Sampling and Testing: UKAS-accredited water sample collection and laboratory analysis for pathogens including Legionella, coliforms, E-Coli, TVCs, and Pseudomonas
- Legionella Training Services: Training courses covering Legionnaires' disease awareness and prevention and all aspects of ACoP L8 compliance
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Contact for Quote |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Water Hygiene Services product offering
Product offeringCore offering
Water Hygiene Services is an independent provider of specialist water hygiene monitoring and Legionella control services across the UK. The company conducts Legionella risk assessments, ongoing ACoP L8 monitoring and planned preventive maintenance (PPM), UKAS-accredited water sampling, tank cleaning and disinfection, remedial plumbing works, RPZ valve installation, closed system water treatment, recommissioning of water systems after building closures, and Legionella training for compliance.
Product overview
Water Hygiene Services offers a comprehensive suite of water hygiene and Legionella control services organized around a core workflow: Legionella Risk Assessments identify system vulnerabilities, which feed into Monitoring/PPM programs for ongoing compliance. Core services include Tank Cleaning and Disinfection, Tank Maintenance, and UKAS-accredited Water Sampling for laboratory analysis. Remedial Works address identified issues through tank replacement, relining, pipework modifications, and RPZ/TMV installations. Additional services include Chlorination, Closed System Water Treatment, Recommissioning of Water Systems after building closures, and specialized RPZ Valve services. Legionella Training Services support client compliance, while dedicated Water Hygiene for Healthcare addresses sector-specific requirements. The company operates primarily as a service delivery business rather than a software product company.
Differentiator
Problem solved
Functional benefit
Products and services
- Monitoring / PPM (Planned Preventive Maintenance) Bespoke programme of ACoP L8 Monitoring (Legionella Monitoring) tailored to customer individual needs, involving regular water system inspections and temperature checks for compliance. Recurring contractual service for UK facilities managers and duty holders.
- Legionella Risk Assessment Risk assessments conducted in compliance with the Approved Code of Practice and Guidance document titled 'Legionnaires' disease: The control of legionella bacteria in water systems'. Identifies system vulnerabilities and feeds into ongoing monitoring programmes.
- Legionella Remedial Works Remedial actions including tank replacement, tank reline, tank refurbishment, pipework installations, pipework modifications, RPZ installation, and TMV installation to reduce Legionella risks identified during assessments.
- Tank Cleaning and Disinfection Water tank cleaning and chlorination services using Sodium Hypochlorite or EndoSan Silver peroxide for disinfection of cold water storage tanks (CWST).
- Water Tank Maintenance / CWST Tank maintenance package to protect refurbished and newly installed water tanks, including annual inspections and cleaning for ongoing integrity of cold water storage tanks.
- UKAS Water Sampling UKAS-accredited laboratory analysis of water samples identifying pathogens such as Legionella spp, coliforms/E-Coli, TVCs, and Pseudomonas. Tests conducted via audited UKAS-accredited partner laboratories.
- Recommissioning Water Systems Services for reopening buildings after closure, including flushing, disinfection, and system checks to ensure safe water following periods of stagnation such as holiday shutdowns or pandemic-related closures.
- Legionella Training Services Comprehensive Legionella training courses covering Legionnaires' disease awareness, prevention, and all aspects of ACoP L8 compliance for client staff and duty holders.
- Chlorination of Water Systems Water system chlorination using chlorine to kill dangerous waterborne pathogens including Pseudomonas and Legionella bacteria across building water systems.
- RPZ Valve Installation and Testing Reduced Pressure Zone (RPZ) valve installation and testing as backflow prevention devices in water systems to protect potable water supplies.
- GRP Water Tank Replacement Complete Glass Reinforced Plastic (GRP) water tank replacement service for end-of-life or non-compliant cold water storage tanks.
- Tank Relining / Reline and Refurbishment Tank relining and water tank refurbishment services using specialist engineering capabilities to extend tank life and restore compliance without full replacement.
- Closed System Water Treatment Cleaning and treatment services for heating, cooling, and other closed pipework systems to maintain water quality and prevent corrosion/scaling.
- Water Hygiene for Healthcare Specialized water hygiene services for the healthcare sector, working with Authorised Engineers (AE) IHEEM to address sector-specific requirements for hospitals and care facilities.
Quantifiable outcome
- 5.0 Google rating based on 6 reviews
- +1 more outcomes
Companies that use Water Hygiene Services
Customer profileNamed customers5 records
Segments6 records
Ideal customer profiles5 records
Water Hygiene Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Water Hygiene Services partnerships and signals
Strategic signalScale indicators2 records
Recent moves6 records
Expansion highlights6 records
Water Hygiene Services competitors and assessment
Company assessmentDirect peers
- HCS Water Treatment: UK water treatment and hygiene services company providing legionella risk assessments, tank cleaning and water treatment to commercial and public-sector clients. Directly comparable in service mix and regulatory specialism.
- Clearwater Technology: UK-wide water treatment and hygiene specialist delivering legionella control, water testing, and chemical treatment programmes to facilities management and industrial customers. Comparable mid-sized independent specialist peer.
- Hydraclean: UK-based specialist water hygiene and legionella control services provider offering risk assessments, monitoring, chlorination and remedial works to commercial, healthcare and education customers. Directly comparable in scope of services, customer verticals and regulatory positioning.
- Compliance Solutions (Legionella Compliance): UK-based legionella and water hygiene compliance provider offering risk assessments, written schemes, monitoring and training. Operates in the same regulatory niche (ACoP L8) and serves overlapping SME-to-enterprise customers.
- Water Treatment Services (WTS): UK independent water hygiene and treatment company providing legionella risk assessments, PPM monitoring, tank cleaning and closed-system treatment. Closely overlaps Water Hygiene Services' service catalogue and customer profile.
Broad incumbents
- Veolia Water Technologies UK: UK arm of global environmental services group offering water treatment, legionella risk management and analytical services to industrial, healthcare and municipal customers. Broader incumbent that competes on enterprise frameworks and tenders.
- ChemAqua (Nalco Water): International water treatment provider (part of Ecolab/Nalco) offering legionella management, closed-system treatment and cooling-tower hygiene as part of a broader industrial water-treatment portfolio. Larger-scale incumbent competing for the same enterprise accounts.
- Sodexo Water Services (UK): Global FM giant with a UK water hygiene / facilities management offering for healthcare, education and corporate estates. Competes primarily on bundled contracts where specialist independents are displaced to subcontractor roles.
- Mitie Facilities Management: Large UK integrated facilities management provider that bundles water hygiene / legionella monitoring into multi-service contracts for NHS, councils and corporate clients. Competes for the same end customers via a broader service wrapper.
Emerging players
- Phitek UK: UK-based emerging player focused on water hygiene compliance technology and monitoring services for facilities. Represents the tech-enabled segment that could increasingly compete with traditional labour-intensive PPM providers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks1 record
Key highlights7 records
Customer concentration
Water Hygiene Services social profiles
Digital presenceWater Hygiene Services compliance and trust
Trust signalCompliance5 records
Water Hygiene Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Water Hygiene Services leadership team
Management profileNumber of profiles
Profiles1 record
Water Hygiene Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Water Hygiene Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Water Hygiene Services
What does Water Hygiene Services do?
Water Hygiene Services is an independent provider of specialist water hygiene monitoring and Legionella control services across the UK. The company conducts Legionella risk assessments, ongoing ACoP L8 monitoring and planned preventive maintenance (PPM), UKAS-accredited water sampling, tank cleaning and disinfection, remedial plumbing works, RPZ valve installation, closed system water treatment, recommissioning of water systems after building closures, and Legionella training for compliance.
Is Water Hygiene Services a public or private company?
Water Hygiene Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Water Hygiene Services founded?
Water Hygiene Services was founded in 2005. It employs 11 to 50 people.
Where is Water Hygiene Services based?
Water Hygiene Services is headquartered in Leeds, United Kingdom, in the Europe region.
How does Water Hygiene Services make money?
Five revenue lines are on record. Legionella Risk Assessment Services are the primary driver. The others are water Monitoring/PPM Services, remedial Works and Tank Maintenance, water Sampling and Testing and legionella Training Services.
Who are Water Hygiene Services's main competitors?
Direct peers on record are HCS Water Treatment, Clearwater Technology, Hydraclean, Compliance Solutions (Legionella Compliance) and Water Treatment Services (WTS). Broad incumbents are Veolia Water Technologies UK, ChemAqua (Nalco Water), Sodexo Water Services (UK) and Mitie Facilities Management. Phitek UK is listed as an emerging player.
Does Water Hygiene Services have an API?
No public API is recorded for Water Hygiene Services.
What industry is Water Hygiene Services in?
Water Hygiene Services's product category is Water Hygiene & Legionella Control Services. Its primary akta.pro industry code is BPABAJAB, Water Sampling, Testing & Laboratory Analysis (Legionella/Microbiology), with a secondary code of BPABAJAA, Legionella Risk Assessment & Compliance Audits. Its NAICS code is 5622 and its SIC code is 8734.