What Valeo IT does

Valeo IT Services International GmbH is a German-headquartered IT services provider founded in 2004 by Bastian Braun in Luhe-Wildenau. The company operates six wholly-owned offices in Germany (Luhe-Wildenau, Stollberg), Romania (Timișoara), Mexico (Guadalajara), and the Philippines (Manila), delivering managed IT services, application development, cloud migration, and consulting to international large and medium-sized enterprises, SMEs, and government/public institutions. Its core service portfolio comprises Intelligent Workplace Services (multilingual 24/7 service desk with remote desktop management and on-site support), Infrastructure Services (planning, building, and operating IT environments), Managed Cloud Support (provider selection, migration, security), custom Application Development using agile methods, Consulting Services spanning digital transformation and cybersecurity, and ITIL-based Service Management. A distinct municipal product, RathausApp, provides citizen-communication capabilities with smartphone-based notifications.

The technology stack centers on service-desk and remote-management infrastructure, cloud platforms (Microsoft products referenced as the operating environment), UiPath-based robotic process automation, and AI/ML-augmented chatbots drawing on internal knowledge bases for tier-1 IT support. Valeo holds ISO 9001:2015 (audited by TÜV Süd) and ISO/IEC 27001:2022 certifications, satisfying enterprise and public-sector procurement requirements. GTM is direct enterprise sales with consultative selling and fast decision-making via top-management access; teams are assembled flexibly by technical and geographic requirement. Named customers span restaurant franchises (Peter Pane, L'Osteria), IT retail (SanData), higher education (OTH Amberg-Weiden), construction planning (Hermann Paul), AI delivery (Ti.KI Institut), and local government (Luhe-Wildenau Municipality).

Revenue is generated through professional services and managed services contracts, with prices quoted case-by-case and not publicly disclosed. The company is founder-owned with no institutional capital disclosed, supports multilingual service in English, Mandarin, Spanish, and Japanese, and rebranded from VALEO IT Personalservice GmbH to VALEO IT Services International GmbH in 2024 to reflect the shift from a staffing identity to an international managed-IT-services positioning.

Name

Valeo IT

Legal name

VALEO IT Services International GmbH

Website

https://valeo-it.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

101–250 employees

Short description

Valeo IT Services International is a founder-owned German managed-IT-services firm operating across six offices in Europe, the Americas, and Asia-Pacific. It delivers multilingual 24/7 service desk, cloud migration, application development, and IT consulting to enterprises, SMEs, and public sector clients.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Computer Facilities Management Services (541513)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)

akta.pro secondary industries

ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC), ITSM Governance, Compliance & Audit Readiness (BPAEAJAM), ITSM Tooling Integration, Automation & Orchestration (BPAEAJAD), Employee Experience (EX) & Digital Experience Monitoring Support (BPAEAJAO)

Keywords

• Managed IT services
• Cloud migration support
• Custom application development
• IT infrastructure services
• IT consulting services

Headquarters

HQ city

Luhe-wildenau

HQ country

Germany

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. IT Services and Consulting: Comprehensive IT solutions including consulting, strategy, and concept advisory services. The company discusses requirements, ensures optimal IT infrastructure, and develops tailored software applications and platforms. Services are provided globally across all industries with certified IT experts.
2. Managed Services: Ongoing managed services including Intelligent Workplace Services, Infrastructure Services, Managed Cloud Support, and Service Management with ITIL-based processes
3. Application Development: Customized, secure, and reliable applications and solutions based on latest programming technologies. Development follows agile processes and methods.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels7 records

Core offering

VALEO IT Services International GmbH is a global IT services company that delivers tailored IT solutions including consulting, infrastructure planning and operations, managed cloud support and migration, custom application development using agile methods, and intelligent workplace services (multilingual 24/7 service desk with remote desktop and on-site support). It also offers ITIL-based service management and a dedicated municipal communication product (RathausApp), serving enterprises, SMEs, and public-sector clients across Europe, NAMER/LATAM, and APAC.

Product overview

VALEO IT Services International GmbH is an IT services company offering a portfolio of professional services rather than a single unified software product. The core service offerings include Intelligent Workplace Services (user-centric 24/7 multilingual service desk with remote desktop management and on-site support), Infrastructure Services (planning, building, and operating IT infrastructure), Managed Cloud Support (cloud migration and management), Application Development (custom software development), Consulting Services (IT project coordination and digital transformation), and Service Management (ITIL-based process optimization). The RathausApp is a specific product module for municipal communication. The company operates internationally with a global network of IT enterprises and serves large and medium enterprises as well as smaller businesses, government agencies, and public institutions.

Differentiator

Problem solved

Functional benefit

Brands

• RathausApp: A comprehensive solution for municipalities to provide citizens with relevant information about communal life directly on their smartphones.

Products and services

• Intelligent Workplace Services User-centric, unified services providing a multilingual 24/7 service desk combined with advanced remote desktop management and on-site support for employees or customers. Aims to modernize work environments through automation, AI, and data analytics. Targeted at enterprises seeking global workplace support.
• Infrastructure Services Planning, building, and operating robust and flexible IT infrastructure that minimizes capital expenditure and optimizes resources. Covers IoT integration and infrastructure optimization. For enterprises needing scalable IT infrastructure.
• Managed Cloud Support Cloud expertise and services supporting cloud IT concepts and modernization of IT processes. Includes cloud provider selection, seamless migration, and ongoing security and mobile solutions. For organizations undergoing cloud transformation.
• Application Development Customized, secure, and reliable applications and solutions based on the latest programming technologies. Development follows agile processes and methods with modern collaboration approaches. For organizations requiring bespoke software solutions.
• Consulting Services Technically certified consulting teams supporting digital transformation from project management and coordination through planning and conception. Covers digitalization, cybersecurity, cloud computing, and software topics. For organizations planning or executing IT initiatives.
• Service Management Competent specialists for project management and certified subject matter experts for the implementation or optimization of ITIL-based processes. Supports digital transformation in IT service management. For enterprises standardizing IT service operations.
• RathausApp A comprehensive municipal solution enabling local governments to provide citizens with relevant information about community life through multiple channels, including direct smartphone notifications and alerts. For German municipalities and public-sector organizations.

Quantifiable outcome

• Multilingual support available in English, Mandarin, Spanish, and Japanese
• +1 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• SandatacoreChannel Partner/ Reseller/ Distributor · 1 January 2026Partnership within Sandata's partner network. VALEO IT participated in Sandata Partner Day & Night 2026. Sandata is Die IT-Gruppe.
• Rödl & PartnerminorGTM or Marketing Partner · 3 July 2025VALEO IT participated in Rödl & Partner Forum Global 2025 in Nuremberg, one of Germany's most important foreign trade events providing platform for valuable insights and dialogue.
• SanData (Die IT-Gruppe)coreStrategic or Co-development PartnerLong-term strategic partnership with SanData IT Group for trading, consulting, and IT services. Jointly developing strategic solutions, integrating innovative technologies, and implementing best practices to optimally achieve customer business goals.
• OTH Amberg-WeidencoreStrategic or Co-development PartnerCooperation with Ostbayerische Technische Hochschule (OTH) Amberg-Weiden to promote practical education and ensure seamless networking between university and business. Partnership supports student talent development and provides practical experience opportunities.
• RSC 88 (Radsportclub 1988)minorOthersVALEO IT Group is the proud main partner of the up-and-coming RSC 1988 cycling club. Partnership aims to elevate cycling in the region and support young cyclists in participating in high-level competitions.
• ZeroDayminorGTM or Marketing PartnerVALEO IT participates in ZeroDay cybersecurity events to actively promote knowledge, practical experience, and exchange between companies, universities, and young IT talent.
• MicrosoftcoreTechnology or IntegrationVALEO IT uses Microsoft products in its IT environment. Microsoft Teams is used for online meetings. Data processing is configured to European standards with input from data protection officers.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Capgemini SE: Global IT services and consulting incumbent with scale managed services, cloud, and application practices. Competes with Valeo IT for the largest enterprise and multinational mandates Valeo IT targets.
• Atos SE: Global IT services and managed services incumbent with significant presence in Germany and across Valeo IT's target European markets. Direct competitor for enterprise digital workplace, ITSM, and managed services deals.
• Nagarro SE: Germany-headquartered global digital engineering and IT services firm competing on custom application development, digital transformation, and managed services for enterprise clients internationally.
• CANCOM SE: German-headquartered managed services and cloud transformation provider. Larger and more cloud-specialized, but directly comparable on managed services, cloud migration, and DACH enterprise customer base.
• Bechtle AG: Larger German IT systems house and managed services provider with broad portfolio covering workplace, infrastructure, cloud, and software. Competes with Valeo IT on enterprise IT infrastructure and managed services in DACH.

Direct peers

• Adesso SE: Germany-based IT services and consulting firm with comparable horizontal service portfolio including managed services, custom development, and consulting. Similar size class and customer mix to Valeo IT.
• msg systems GmbH: Germany-based IT consulting and services firm with deep ITSM, insurance, and public-sector exposure. Most direct comparable on ITSM/Service Management and German enterprise customer base.
• Allgeier SE: German mid-market IT services and consulting group offering managed services, software development, and consulting across multiple verticals. Closely comparable in size, geography, and horizontal IT services portfolio to Valeo IT.
• GFT Technologies SE: German-headquartered IT services and digital transformation company serving financial services and other enterprises globally. Comparable in scale, German origin, and managed services / development orientation.
• SVA System Vertrieb Alexander GmbH: German IT systems integrator with broad managed services, infrastructure, and enterprise software portfolio. Comparable mid-market German IT services competitor for both enterprise and public-sector clients.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@valeoitservicesinternational
• Facebookfacebook.com/valeoit.servicesinternational
• LinkedInlinkedin.com/company/valeo-it-services-international-gmbh
• Instagraminstagram.com/valeoit.servicesinternational

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Valeo IT