Sofinord

Name

Sofinord

Legal name

SAS SOFINORD

Website

https://sofinord.com

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

5,001–10,000 employees

Ownership category

akta.pro rank

Product category

Facility Management and Business Services

NAICS

All Other Business Support Services (561499), Security Guards and Patrol Services (561612), Other Support Activities for Air Transportation (488190), Other Airport Operations (488119)

SIC

Services-Facilities Support Management Services (8744), Airports, Flying Fields & Airport Terminal Services (4581), Services-Help Supply Services (7363)

akta.pro primary industry

Soft Services (Cleaning, Support, Mailroom) (BPABAAAB)

Keywords

• Facility management services
• Airport security services
• Luxury brand staffing
• Airport passenger assistance
• Hospitality services

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Facility Management Services (ARMONIA): ARMONIA provides hospitality and facility management services including reception, occupant services, building services, and events. Revenue generated through service contracts with corporate clients. 408M€ revenue reported.
2. Security and Safety Services (ICTS Europe): ICTS Europe provides airport and aviation security services including baggage screening, personnel screening, general security, and technology solutions. Serves airports and airlines in high-risk environments. 919M€ revenue reported.
3. Staffing and Recruitment Services (LMB): LMB provides temporary staffing and service outsourcing for luxury, fashion, and beauty brands. Covers workshops and production, modeling, marketing and consulting. 69M€ revenue reported.
4. Airport Assistance Services (Aeria): Aeria provides airport ground services including passenger welcoming, check-in support, and technical/logistics services. 6.5M€ revenue reported.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Sofinord is a diversified B2B services holding company operating through four main divisions: ARMONIA provides hospitality and facility management (reception, occupant services, building services, events, consulting); ICTS Europe provides airport and high-risk environment security services including baggage screening and personnel filtering; LMB specializes in temporary staffing and service outsourcing for luxury, fashion, and beauty brands; and Aeria delivers airport passenger assistance services (welcoming, check-in support, technical and logistics services).

Product overview

Sofinord is a diversified B2B services holding company operating through four main divisions. ARMONIA is a major player in hospitality and facility management offering a comprehensive suite of services including reception, building management, and workplace services. ICTS Europe provides security and safety services in high-risk environments, particularly aviation and airport security. LMB specializes in temporary staffing and services for luxury, fashion, and beauty brands. Aeria delivers airport passenger assistance services. The group also encompasses numerous acquired brands including Phone Régie, Mahola, Charlestown, Facilitess, Musea, Côme, Steamo, Office Concierge, Privée Conciergerie, Groupe Metropolis, Anabas, Bouwens&, and Enfin Lundi, representing specialized sub-brands within the facility management and hospitality ecosystem.

Differentiator

Problem solved

Functional benefit

Brands

• ARMONIA: Groupe de facility management et hospitalité regroupant une quinzaine de marques spécialistes dans leurs domaines.
• ICTS Europe
• LMB
• Aeria
• Phone Régie
• Mahola
• Facilitess
• Musea
• Steamo

Products and services

• ARMONIA Hospitality & Facility Management Comprehensive B2B facility management and hospitality services for the work environment, including Facility Management & Pilotage, Hospitality, Occupant Services, Building Services, Events, Consulting, and Staffing & Placement. Operates internationally across Benelux, UK, Spain, Morocco, and the Middle East.
• ICTS Europe Security Services Leader in security and safety services for high-risk environments including aviation, maritime, corporate, data centers, and high-density public venues. Provides baggage screening (hold and cabin), airport personnel filtering, general security services, and technological security solutions. Serves 50+ airports and 200+ airlines across 25 countries.
• LMB Luxury and Fashion Staffing Temporary staffing and service provision for luxury, fashion, and beauty industry actors. Supports workshops and production, modeling, tailoring, costume design, marketing/sales support, and consulting for major international luxury brands.
• Aeria Airport Assistance B2B airport assistance services organized in three areas: Welcome (welcoming, orienting, reassuring passengers), Escale (check-in and passenger assistance), and Technique & Logistics (baggage handling, cart management, barriers).

Quantifiable outcome

• 50+ airports and 200+ airlines served globally by ICTS Europe
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered minor and core.

• INSITU Group (Toulouse)minorStrategic or Co-development Partner · 1 January 2024ARMONIA acquired 20% stake in INSITU, a company based in Toulouse.
• Anabas (UK)minorStrategic or Co-development Partner · 1 January 2021Acquisition by ARMONIA to strengthen UK operations and hospitality services presence.
• Bouwens& (Netherlands)minorStrategic or Co-development Partner · 1 January 2021Acquisition by ARMONIA to strengthen Benelux operations.
• Eric BellionminorStrategic or Co-development Partner · 1 January 2017Eric Bellion is a solo sailor who completed the Vendée Globe 2017, finishing 9th. His project 'Comme Un Seul Homme' promotes diversity values that align with Sofinord's commitment to inclusion. Supported for his personal values and engagement.
• GateSafe (USA)minorStrategic or Co-development Partner · 1 January 2017Acquisition by ICTS Europe to establish presence in the United States market for airport security services.
• ICTS EuropecoreStrategic or Co-development Partner · 1 January 2013Acquired by Sofinord in 2013 to add airport security expertise. Now a key division providing security services to airports and airlines worldwide.
• Enfance & NaturecoreStrategic or Co-development PartnerAssociation supporting childhood education and development. Projects include construction and renovation of schools in Senegal, Mali, and Madagascar. Sofinord supports this initiative as part of its corporate social responsibility commitment.
• Sakina M'saminorStrategic or Co-development PartnerFashion designer who created an upcycling program for Sofinord's textile waste from uniforms. Her Paris workshop employs people in professional reintegration, transforming old uniforms into ethical accessories.

Scale indicators6 records

Recent moves9 records

Expansion highlights5 records

Broad incumbents

• Securitas: Swedish global security services giant with strong aviation security division. Directly comparable to ICTS Europe's airport security franchise but at significantly larger scale.
• Adecco Group: World's largest staffing company with luxury and retail specialty brands (e.g., Adecco Luxury). Direct reference for LMB's luxury/fashion/beauty staffing franchise.
• G4S (now part of Allied Universal): Global security and facility services provider. Comparable to ICTS Europe in aviation security and ARMONIA in facility management, especially across European and US markets where Sofinord has presence.
• ManpowerGroup: Global staffing and workforce solutions provider. Comparable to LMB's temporary staffing business for luxury/fashion/beauty, though at vastly greater scale and broader vertical exposure.
• Sodexo: Global leader in integrated facility management, food services, and workplace experience. Comparable to ARMONIA in FM/hospitality, but at much larger scale (~€22B revenue) and broader service portfolio.
• Serco Group: UK-based outsourcing group with strong aviation services and security offerings. Comparable to ICTS Europe and Aeria across airport operations and security contracts in Europe.
• ISS A/S: Danish-based global facility services company with workplace, cleaning, and technical maintenance offerings. Most direct large-scale competitor to ARMONIA's facility management business in Europe.

Direct peers

• Atalian Servest: French-headquartered international facility services and security group. Closest European mid-market peer to Sofinord's combined ARMONIA/ICTS Europe offering, competing directly in IFM and security.
• ICTS International (parent): Israel-based parent that retained non-European operations when Sofinord acquired ICTS Europe in 2013. Direct competitor in aviation security outside EMEA and the natural reference point for Sofinord's security division.

Regional players

• Elior Group: French-based contract catering and facility services group with strong European presence. Comparable in geography and corporate-services focus to ARMONIA's hospitality and reception offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/sofinord

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sofinord