Veterinary Team Solutions

What Veterinary Team Solutions does

Veterinary Team Solutions (VTS) is a privately held, founder-owned consulting and staffing firm that serves small veterinary practices in the United States, with operating coverage in Chicago, Houston, and St. Louis. Founded in 2018 by CEO Jennifer Dyrek, who brings over two decades of veterinary and practice management experience, the company addresses administrative overload faced by practice owners and managers through three integrated offerings: Management Solutions (consulting packages covering HR, inventory, recruitment, marketing, virtual administrative support, leadership coaching, and strategic planning), Relief Staffing (temporary placement of licensed veterinary technicians, assistants, and receptionists), and Phone Shopper Experience (mystery caller evaluations with training recommendations). Product packaging is tiered, ranging from targeted offerings such as 'Just The Marketing' to comprehensive bundles like 'Everything but the Books', plus a Vet Teams Group Subscription and onsite training workshops.

The company operates with no proprietary technology platform, relying instead on standard small-business tooling: a Squarespace-hosted website as the primary digital presence, Calendly for consultation scheduling, and HoneyBook for service inquiries and applications. The underlying service delivery is human-intensive, anchored on the operational and clinical credibility of the founder and named team members (e.g., Fear-Free Certified professionals with eight or more years of veterinary office experience), and delivered through a consultative, sales-led go-to-market motion targeting practice owners and managers directly.

VTS generates revenue through subscription-style recurring management consulting engagements and professional services fees tied to relief staffing placements and mystery shopping evaluations. Pricing is opaque and quote-based, with packages tailored to individual practice needs rather than publicly disclosed rate cards. The company is privately held with no external institutional funding disclosed, suggesting operations are funded organically out of cash flow. Geographic scope is deliberately regional — limited to three metro markets — and customer concentration is oriented toward a single vertical segment of small veterinary practices, with no enterprise anchor clients or named customer logos referenced.

Name

Veterinary Team Solutions

Legal name

Veterinary Team Solutions

Website

https://grouper-bird-7fra.squarespace.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Veterinary Team Solutions is a privately held consulting and staffing firm founded in 2018 that provides management consulting, relief staffing, and mystery shopping services to small veterinary practices in Chicago, Houston, and St. Louis.

Ownership category

akta.pro rank

Headquarters

HQ city

Rolling Meadows

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Management Consulting Services: The company provides ongoing practice management consulting including human resources support, inventory management, recruitment services, virtual administrative assistance, leadership coaching, strategic planning, and marketing services. These are delivered through customizable service packages.
2. Relief Staffing Services: Provides temporary veterinary staff including Licensed Veterinary Technicians, Veterinary Assistants, and Veterinary Receptionists for relief shifts. Revenue generated through staffing placements and shift-based work.
3. Mystery Phone Shopper Services: Evaluates client experience at veterinary practices through mystery caller assessments, providing reports and training recommendations. Part of the service offerings.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Veterinary Team Solutions delivers non-medical administrative consulting and temporary staffing to small veterinary practices. Core services include practice management solutions (HR, inventory, recruitment, virtual administrative support, leadership coaching, strategic planning), relief staffing of licensed veterinary technicians, assistants, and receptionists, and a Phone Shopper Experience (mystery caller) service that benchmarks client experience and recommends team training.

Product overview

Veterinary Team Solutions offers a unified consulting and staffing platform for veterinary practices, combining management solutions with relief staffing services. The core offerings include Management Solutions (administrative and consulting support), Relief Staffing (temporary veterinary professionals), and Phone Shopper Experience (mystery shopping). Service packages range from targeted marketing support ("Just The Marketing") to comprehensive administrative packages ("Everything but the Books"), with add-on features like onsite training workshops and a Vet Teams Group subscription. Practices can also access relief professionals in Chicago, Houston, and St. Louis markets.

Differentiator

Problem solved

Functional benefit

Products and services

• Management Solutions

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Others

• PetDesk: PetDesk provides client communication, appointment scheduling, and loyalty tools for veterinary practices. As an enabling software provider, it addresses some of the same client experience and operational pain points VTS targets with its consulting and mystery shopping services.
• ezyVet: ezyVet provides cloud-based veterinary practice management software (PIMS) used by small veterinary practices for scheduling, EMR, billing, and inventory. As an enabling technology provider, ezyVet addresses overlapping pain points (inventory, scheduling) but through software rather than consulting services.

Direct peers

• Veterinary Practice Success: Veterinary Practice Success is a consultancy focused on operational and management improvement for independent veterinary practices. Comparable service mix of management consulting, leadership coaching, and operational guidance for the same small-practice customer segment.
• Veterinary Management Group (VMG): Veterinary Management Group provides practice management consulting and marketing services specifically to veterinary practices, very similar in vertical focus and service-line composition to VTS. Both target small-to-mid veterinary practices with operational and marketing support - directly comparable business model and customer segment.
• Relief Veterinarian Network: Relief Veterinarian Network connects veterinary practices with relief veterinarians and support staff for temporary assignments. Directly comparable to VTS's relief staffing line, serving the same veterinary practices with similar staffing solutions.
• Vetcelerator: Vetcelerator offers consulting, coaching, and operational support specifically designed for veterinary practice owners and managers. Same target customer (independent small practice leadership), same core problem (overwhelmed owners needing non-clinical support), making it a near-direct peer to VTS.

Broad incumbents

• VetCor: VetCor is a large veterinary practice consolidator that acquires and operates community animal hospitals across the US, providing centralized operational support. It is comparable not as a peer service provider but as a structural alternative - representing the consolidation trend that shapes VTS's addressable market.
• VCA Animal Hospitals (Mars Petcare): VCA operates one of the largest networks of animal hospitals in North America and is owned by Mars Petcare. As a broad incumbent, VCA represents the consolidated end-state of veterinary industry consolidation that structurally threatens VTS's target customer base of independent practices.
• VetStrategy: VetStrategy is a Canadian-based corporate veterinary practice group that owns and operates companion animal hospitals with centralized operational support. While not a consulting firm, its in-house model represents the structural alternative to outsourcing - competing with VTS's value proposition by absorbing practices entirely.

Emerging players

• HirePower Vets: HirePower Vets is an emerging veterinary-focused staffing and recruitment service, addressing the same veterinary staffing shortages VTS targets with its relief staffing service. Comparable in scope (staffing focus) and customer (small vet practices), but narrower in service line breadth.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/VeterinaryTeamSolutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Veterinary Team Solutions